I would give them zero stars if possible. Rented a pickup up a week in advance and came in the day…read morebefore to confirm. Came back today to get the truck and guess what? NO TRUCKS ON THE LOT!!! And on top of that we have to go through all kinds of hoops to cancel our reservation and get our money back. Very unorganized. DO NOT recommend.

Romel 4303 worst manager in the world - Oakland city is what he told me -…read more I was lied to by an employee and no one is trying to help I was disrespected and it was horrible most worst experience I have ever had - I'm currently looking for a lawyer for this matter

The location was on 11th street across from the old Chula Vista, located in Sports and Imports car…read moredealership. Prompt, courteous, very helpful. Will never rent anywhere else. Was so impressed with their attitude and service, would highly recommend this business without hesitation.

From the owner: Offering affordable vehicle rentals for the Beaumont area. All shapes and sizes available at easy…read moreconvenience. Please call to make a reservation today.

I had a confirmed reservation for pick up 11/20 at 4:30pm at Avis. I arrived after a 45 minute uber…read moreride to the Avis at the Beaumont TX Airport. Tyler the counter help refused to give me a car. He stated he was holding the cars he had for real customers for 11/21 & for me to call Hertz. I gave him my reservation number & showed him my Avis app with the reservation on it and my confirmation email. He said it looked faked and I must have been scammed. I am now stranded at the Beaumont airport with no where to go and no vehicle because all the car rental places are closed for the night. Tyler could care less & I am not even going to say what i think of this . I called Avis & they said they're in the Carribean and cannot call Avis locations. I am a preferred customer & that means absolutely nothing. I am telling you now never rent from Avis!!!! I am so angry & infuriated I cannot explain. Avis will never get my business again & hopefully if you are reading this they won't get yours either.

Didn't have any issue with my trip or my car. I did select a small SUV as my car of choice but when…read moreI got there, way earlier then my assigned pickup, there weren't any suv for me. So they issued me a truck at no extra cost. Which driver very nice. Wasn't a fan of all the gas it used but I was just happy to have a nice ride. I will defiantly return the location is continent and reasonable quick to go in and pick up from.

So, my friend booked a car at 3980 W Lucas drive on October 29, 2024, so she could drive to Houston…read moreairport on her way back home to Los Angeles. And we got to Enterprise we met a white lady who proceeded to ruin our day. When I asked her why? She took offence and cancelled our ride. I opted to call Uber to get my friend to the airport. Uber cost me $134.00 that's Enterprise and 'Karen' for you.... Sent from my iPhone

They don't ever answer the phone and they will tell you they have a vehicle for you but when you…read moreget there act like they have no idea what you are talking about....horrible

I came home to my house being burglarized. There was a car in the driveway. I reported it to the…read morepolice. The police said it was a Hertz rental. When the police didn't know anything further, I contacted Hertz and spoke to Olivia then Thomas. They would not take any information so that I could make a report about criminal activity in one of their cars. Another layer of protection for criminals.

Excellent service. My original car was not available but quickly put into something else. There was…read moreneed to negotiate for another car or wait for the porters to arrive. I was in and out within 15 min to begin my vacation. Living in this area I use rental services at the BPT airport when wanting to save miles on my personal car for long trips. Hertz Gold allowed me to drop car on Saturday when this location is closed which is a plus to avoid additional charges.