Isaac, Austin, and Jay are amazing! My wife and I had to…read moremake a quick purchase tiles/vinyl/grout etc for our adu project today 5/27/26 for pickup tomorrow. During our visit to the store they all each provided excellent customer service answering all our questions and providing input and suggestions. The items we ordered were priced within our budget and great quality. I highly recommend visiting this store and requesting Isaac, Austin, or Jays assistance. Thank you gentlemen for providing an excellent customer experience for me and my wife!

Today my daughter was injured at Floor & Decor at the Downey, CA location. The Design Supervisor…read moreElizabeth Meonoz falsely claimed to the other women at the front registers that my daughter was running. Elizabeth was there when the incident occurred and she did not ask if my daughter was ok. Instead she left the incident and unprofessionally laughed with her coworkers about the situation. At this point they assumed my daughter only had scrapes after falling on the heavy metal frame, however she hit her mouth and her head as well. The gentleman who was the manager at the time understood my concern about the unprofessional behavior of the multiple women on the floor. I appreciated his approach and concern. However, I hope that the management and supervisors of the store give these women workers and especially Elizabeth Meonoz the appropriate disciplinary and accountability for her negligence and unprofessionalism.

illo is an aesthetic and thoughtfully curated home decor shop located on the first floor of The…read moreSource mall in Buena Park. To get here, garage parking will be your best. Inside, they have a gorgeous setup where items are beautifully staged. They have a wide range of selection of different kitchen items, cutlery, candles, lamps, trinkets, and more. All of the staff here are very friendly and welcoming. Stop by to support their business and you most likely will not leave empty handed!

Illo Shop is your entire pinterest board in a physical store. Everything that's on your vision…read moreboard for what your home will look like feels so much more accessible and it's all staged so beautifully and cozy. This store has always been my favorite to come to, not just because it's local, pretty, and cute but because of their kindest management and customer service! This store is managed by such a kind woman who really cares for her customers and their voice! She is extremely understanding and willing to hear what the community wants. Once she knows, she sets her best foot forward to make sure the best of the best is received. It might sound like typical business decisions, but the intention is what truly separates the person behind this store from any other. If you want to support a local business, this is the place. Want to live well and cute? This is the place. Need even a simple escape from everything else? This. I have always loved this store, and I can never see that changing. It's such an honest store, in the FOH and BOH. Will always rave about this place! *Everything matches retail price too so you're really getting lucky with having everything in one place!!

ONLY GIVEN 48HRS FOR PICKUP. Once my ordered had arrived to the warehouse, I was given only 48 hrs…read moreto pick up. This is unacceptable and I had to rearrange my appointments to accommodate this. The website states that they can hold items for 7 days to allow for pick up on a weekend since most people work M-F. Just be aware if you are having items shipped there. Also, the item must be picked up by 2pm as they close by 3pm. From the website: How long will you hold my order at the store? We will hold your items for 7 days from the date of Ready for Pickup email. Orders not picked up within 7 days will be cancelled and payment refunded.

Hysterical that someone gave one star because it's a warehouse. Great experience picking up…read morefurniture I purchased through Crate and Barrel. No issues. Thanks again!

I was going there at this location about more than 10 years. the last week i went the one of the…read moregirl her name is ruby she was being very unprofessional don't know how to do customer service she was being very very very rude.

Do not shop here, unless you want to smell s*** while you're there!…read moreWalking around you can smell it, Especially towards the back of the store. It's absolutely disgusting, does the manager not care about the image of the store?! I'd be embarrassed to be them! Also how distasteful is it to make employees work in such filth!

I used to frequent this HomeGoods when I worked closed by. It's combined with TJ Maxx, so smaller…read morestore (both TJ Maxx is smaller and HomeGoods). I was very surprised to find a Global Knife at HomeGoods. I have never seen one in any store to date, and I frequent HomeGoods weekly! Great knife and great price. I have a collection of Global Knifes, excellent quality and made in Japan! I already have this Chef's Knife, but definitely can use another!

Although they didn't have what I was looking for (a specific Christmas decoration) I was amazed at…read moreall Christmas decorations they had on display. They had aisles and aisles and aisles of beautiful Christmas decor. From clothing, to dish towels, rugs, cookie jars, placemats, outdoor decor the list goes on and on; it was truly a Winter Wonderland. The store was fully stocked and very neat and clean. Again, they didn't have what I was looking for but I enjoyed walking around and looking at all of the beautiful merchandise. This is one of my favorite locations and I always have a great experience when coming here.

Why didn't I come here sooner? Hobby Lobby is now one of my favorite store to shop at. They had…read morespring items on sale for 50 percent off like plates, stainless steel and glass water bottles, planters, wall decor, wind chimes, toys, and so much more. My mouth dropped wide opened when I saw really good stuff on sale. They even had plain colored t-shirts for $3.25 each. My friends and I spent about an hour roaming around the store. So much to see with lots of options also for crafts. We spotted a section for clearance items where my friend bought plastic water bottles for $1.25 set of 3. So he bought two sets for $2.50. Such a great deal. We were all satisfied with what we bought at amazing prices. Can't wait to go back!

I must say I'm really unhappy, annoyed and disappointed with my visit today. I've been waiting…read moreweeks for the patriotic stuff to go on sale (seriously, me and my mom have been looking every Sunday on the app). Well it finally went on sale today!! I went to return something and then browsed the isles to pick out some new items for my red, white and blue decor at home. (4th of July is my FAVORITE)!! What.A.Let.Down. A large majority of the items looked like complete trash. Many, MANY things scratched and scuffed up. I don't want to decorate with crappy looking decorations. A couple items were even ripped (see America sign photo). What the heck!? Who in their right mind would think it's ok to stock that on the shelves? I contemplated taking these items to someone but it would have likely filled the bulk of the cart. I wish I would have taken more pictures but you can see how bad just the few were that I took. Do better, Hobby Lobby. I really hope management sees this.

Local Collective is a charming and unique shop that is fun to peruse around. This spot is located…read morein a smaller parking lot with a decent amount of parking spots. Inside, the store is filled with lots of goodies ranging from vinyls, art, crafts, plushies, home decor, and much more! All of the staff, including the owner, are all very friendly and welcoming. This is definitely one of those spots you want to hit up if you are looking to buy some unique gifts or even to add some pop of color for your own home.

Super cool chicks work here. Good selection of vinyl records and candles and stickers. If you are…read moreon a budget they'll help you find something within it or even give you a lil discount.

This is just the 2nd time that I've been to this store, it's been awhile. I'm now kicking myself…read morefor not going there sooner and more often. The store is very clean, organized and spacious. The employees are very nice. I'm doing this review mainly because of the way I was treated as I was checking out. Delaney was the cashier who was at the check out, she presented me with some options which I took advantage of. She was very pleasant and walked me through the process. In doing so, I got 15% off of my purchase. Her customer service was exceptional and she made my shopping experience amazing and worthwhile. I normally drive past the store and tell myself that I need to go there to shop. Well, now it's definitely on my list.

Lets say the comments on how rude the staff is in lakewood store are absolutely true. I purchased…read more100.00+ in candy, food, and other items at this store. I saw at the register check out Harry Potter chocolate frogs with a collectible card shelf tag 3.99 -- i buy all ten they have. After my daughter says thats 50% off what she gets them for at Universal studios The next day, we are in Costa Mesa and the store has a full box of frogs, and the shelf tag is 3.99 -- I buy the box of 24. The kid checking us out super nice but first day on the register, so they walking him through how to use the register. So when headed to the car with purchase i said i better check the receipt. Sure enough the harry potter frogs ring up at 4.99 not the tag of 3.99 -- they do price adjustment, and the manager tells the kid to take the tag down and she will print new ones for the price mistake. So now drive home, check the other receipt and its 4.99 not 3.99 and drive back to the store. The kid at the register calls on radio for G3 or something to the front must be code for manager. Tall 6 ft female manager says what is the issue, he tells her he has picture of shelf tag supposed to be 3.99 not 4.99 on 10 frogs. She then says where is this picture from, I tell her costa mesa store, as I caught the mistake while there. She rudely tells me 3 times, that if i do not have the picture of the shelf tag in her store she will not honor the price. She then says if Costa Mesa honored the price tag error that is on them. She continues saying they can scan the item with their phone to see it was a mistake. I tell her I didnt take a picture of the shelf tag, because I didnt know the day before they made same error. She said sorry nothing i will do for you. I call the customer service chat, and speak to Armando, who says he is sorry for the trouble in the store, but without a picture of the Lakewood store price mistake they will investigate it, but wont change things. I ask their representative do you take a picture of every shelf tag a store when your shopping ? NO he says, so how can your corporation think that without a price tag picture your S.O.L ! The harry potter caramel barrel and small jelly belly glass cup with butter bean jelly bellies were moved from the left to the right side of the display today. i wouldnt give a penny to this company anymore if thats their idea of protecting themselves from price mistakes! Horrible manager with zero customer service skills, and a phone customer service basically telling you we will elevate it but without photo proof you wont get any place. WOW Cost plus shame on you !