I love the location of this store but the cashier customer service could be better. I was greeted…read moreupon arrival and had amazing help from one of the employees finding mascara and lipstick. Checkout process could have been better. For example, i needed to order an item online. The cashier just rang it up and asked for me to swipe my card. Didn't ask to confirm address which was years old or email confirmation plus didn't even read it back out to me. I hope I get it to my address because the receipt didn't get emailed to me. I will probably find another location. Hope things improve here, it's a great area.

All I can say is wow - I am floored by the lack of customer service. I went to pick up an $8 order…read moreand was turned away because my email with barcode was not enough - they needed ID. I live 25mins away and stopped in when I was nearby. They never asked if they could gather phone number or other info to validate who I was. I was so angered that I just said I wanted to Cancel the entire order, which they did using the barcode! Are you kidding me? That's how a Diamond rewards member is treated. Forget you Ulta, Amazon has the same prices and delivers with my prime Membership for free. Never again.

I had the most wonderful experience at this location. Lauren went above and beyond to help me !…read moreThanks Lauren you truly made my day!!

Never felt so invisible in my life. Came here today in search of a birthday gift for my beautiful…read morewife and when I say I witnessed 7 different customers come in after me all get help with their selections while I wasn't even acknowledged, it's not an exaggeration. I searched the fragrance section for about 19mins testing various fragrances and watched three different sales reps help other customers right in front of me. One rep even went as far as to reach over me in helping their customer without as much as an excuse me. I don't know if the contributing factors to me being overlooked was due to me being a man in a store for women, my attire (sweats & tennis shoes) or my ethnicity, but whatever the case, it was a truly disheartening experience. So after almost 20mins of testing different fragrances, I made my way to the cash register where a lovely African American young lady asked if I was ready to check out. I replied no, I couldn't get anyone to assist me. She apologized and asked if she could help. I said absolutely and thanked her for acknowledging me. I told her the item I wanted to purchase. She went to the back and grabbed the fragrance I requested and apologized again for my poor experience, rang up the item, I paid, thanked her and went on my way. I have been to this store once before with my wife and I recall her being helped immediately so I figured I'd get that same level of service but I was hugely mistaken. I'm not upset by the experience I'm saddened. Just deeply saddened.

They are beauty store you need to visit. Don't see what you need just ask the staff, they will…read moreorder. Trust me I've been a customer for over 10 yrs

This beauty supply is becoming one of my favorites in the area. The customer service is excellent…read more The owner is very kind and helpful. I also love that they play spiritual/gospel music which adds to another reason I am fond of the location. They have a great variety of beauty products and the prices are reasonable. They are a good size as well. I will continue to visit their location.

First time in a Popshelf. This store is so clean and well organized. It reminds of an upscale…read moredollar store. I love that you can check yourself out and they have the nicest paper bags at the register. During my trip I spotted a lot of planty things I would have gotten if I was home. The decorative pots were so cute. My nephew took advantage of the summer sale and got 2 water guns and I got my niece a cup that resembles my Starbucks cup. They loved their items so much. I will definitely stop in a popshelf next time I see one. Popshelf 4769 Hwy 501 Myrtle Beach, SC 29579 (Review 703 overall and 48 in 2022)

Just a quick update. Do not sleep on this store. The staff is ALWAYS so welcoming. Popshelf is set…read moreup to perfection. Currently so many cute Christmas decorations, plus gift bags were 50% off. Super great prices & quality. It is so fun to browse the perfectly styled aisles & find new treasures. Stop in this holiday season & beyond. Great place for gifts, kids & pet toys, toiletries, cleaning products, college dorms, setting up new apartments or homes. Love this unique store so much!

Prosper store so loud I could not hear clerks. Staff not interested in turning the music down so I…read moreleft.

Sadly I've given this store too mam chances , the associate Michelle is the worse person to deal…read morewith , I've had 2 encounters with her and she really needs to learn how to deal with customers and learn to be nice , I will no longer be giving my money , energy or time to this location , they do not care about policy , they do not care to keep a customer coming back , their conversion was messed up due to a lack of keeping a customer in the store and more interested in being snarky rude and overall rude .... please use caution in utilizing this location , the manager whom ever she is will mock you behind your back for simply asking a question , overall it's a team of mean girls at this prosper location.... save yourself the energy and go to Frisco etc....

They have all my hair beauty needs. Their staff is very supportive. Ive been a customer for 10…read moreyrs. I followed them on three moves and will continue, great prices and if you dont see what you just ask the staff. Come All.

THIS PLACE IS AMAZING I had been looking for affordable…read morehair products and supplies for months and this place is a sanctuary! The staff is amazing

Decent store for the area but the owner Crystal Is beyond unprofessional and really should work on…read moreher people skills while owning a business. I'd rather drive a little furthers to Black label or Jessicas beauty supply shop just for the experience. Great in a pinch tho

Mannn I hate doing this. But I have to give a low rating because they don't keep anything in stock…read more They haven't had and is clipper spray or lubricating spray for 3 weeks. Amongst other things. Simple stuff like eye brow resorts or cocoa butter sticks . That's totally unacceptable for a beauty supply. What and who are yall supplying? You guys damn near have a monopoly on beauty supplies on 380 and I'm really rooting for the store. But not having the basics in stock is a recipe for failure.

Went to this location to get a birthday gift for my husband and they provided us with a few…read moreoptions. I picked up one of the items to see if it smelled good for my husband and the store front desk person was like omg you broke the seal and that is what you need to take now. I was heart broken as it was my husband's special day and I wanted my husband to be able to choose what he wanted.

Love this store! They have all the beauty supplies you'll ever need! Service is excellent here too!read more

I love coming to this Sally's everyone and I mean everyone is always so helpful and knowledgeable…read more I've been here 4 times and it's such a great experience every single time! Great staff and great products 10/10 would recommend

Such amazing help from the two girls working on 4/18/2022 @ 7pm…read more Could not have been more friendly THANK YOU FROM THE GIRL WHO IS TRYING TO TONE THIS CRAZY BLONDE Not to mention she picked the level my hairdresser said to...on the money!

Stopped at this NEW location in a NEW strip mall for the very first time today, & was very…read moreimpressed with the service I received! I wanted to match 2 favorite lipsticks from a brand that's no longer in production, and the very friendly clerk helped me find exactly what I needed right away. The store is bright and clean, and seemed very well-stocked and organized. I think the (also new) parking lot could definitely use a few more stop signs and painted pedestrian crosswalks, because other shoppers were driving LIKE NUTS through the area, but that's not Sephora's fault. If my experience today remains consistent, I will DEFINITELY prefer this Sephora location to Stonebriar (crowded, messy) and Watter's Creek (inconsistent staff, not always friendly).

Sooo excited about this new location!! I came in to get a new perfume and the sales clerk was so…read moreknowledgeable and helpful with assisting me to make my decision as I'm pretty picky about my scents. Never a long line, either. Can't wait to go back!