Went to this store to look for certain shampoo and conditioner. The store Manager Sandra was very…read morehelpful and was very knowledgeable and very friendly great customer service

Extremely disappointed with Sally Beauty and their inflexible, customer-unfriendly policies…read more I purchased a hair color and returned the very next day to exchange it for a different shade--same product, just one level lighter. The item was completely unused and in perfect condition. This should have been a simple, no-issue exchange. Instead, because I had used coupons, I was told I had to pay a fee just to swap it. Customer service backed this up and said they could only help if the product was damaged--which makes no sense. So they'll fix a problem if it's defective, but won't allow a straightforward exchange for an untouched product? This feels less like policy and more like penalizing customers for shopping there. I wasn't asking for a refund--just an even exchange. Situations like this make it clear that customer satisfaction is not a priority. I won't be shopping here again, and I'd caution others to think twice--especially if you plan to use coupons.

I love this location!!! The staff is very friendly, and the store is very clean and organized. The…read moreparaffin lotion is the best!! They had a special price of $3.00 today. I bought several but should have purchased all of them!

Staff here is always really friendly. There was a lady named Marsha and she was just the sweetest…read more She'd always ask you if you were finding everything alright and would provide her recommendations if you needed them. Because of Covid, they are limiting customers to 24 at a time so if you're going for a sale, you may need to wait outside.

I love this place. The shower oil replaced having to use lotion, you spray on while in the shower…read moreand the scents are amazing! Husband loves the soap.

Overstimulation in the best way…read more A coworker had recommended that I check out this store, and since I was in the area I stopped by to see their selection. Speaking of selection, they have so many options as to what you can get and in what flavors. Thankfully, I had some awesome team members at Buff City breakdown the options and what they offered. My best advice is to speak to the folks that work there so they can help educate you on all the different things they offer and what will best suit your needs. While I don't see myself returning back to purchase more items, I do look forward to buying these items as gifts because they are so luxe and the smells are so yummy!

I have used Aveda for years, not very many products but have used the same products forever! I went…read moreinto Aveda today because I'm almost out of Shampure but they have changed the formula. I was still ready to purchase it, but instead of spending almost $20 on my favorite shampoo, Lou gave me a sample and was very honest that there have been mixed reviews! How impressive is that? My hair is super thin & fine not to mention pixie short. Instead of getting a sale (and Im sure she has a daily quota) Lou gave me samples to try.

This store is great! I have gone to several Aveda stores in the past, but this one by far is really…read morethe best I have come across. Kohry shows incredible knowledge and his customer service is unparalleled. He was able to tell me, exactly what I needed by having a simple conversation with me. I will be coming back to this store, purely based on his assistance and knowledge.

I can not tell you how helpful Hopet and Cirene were when I went in today. They were helpful…read morelocating items I needed and were helpful on recommendation of a few new products. I was in and out of the store in under 10mins with everything I came for a a couple of new things to try.

I can't say enough about the Armstrong McCall in McKinney Tx. We have Leslee, Reah,and Hannah are…read moreso Amazing! They go out of their way to always help me get what I need! They keep the store pretty well stocked. About 99% of the time they have what I need and for that 1% if they don't have it, they will go out of their way to try to get it! They understand stylist behind chair!THANK YOU SO MUCH!! I APPRECIATE YOU ALL!!

I got there several time,I enjoied shopping because Staff is wonderful and helping a lot special…read more Stepheny definitely back to this location

My visit at this location was honestly a breath of fresh AIR!!! Erica was the most helpful and…read moreknowledgeable Beauty sales floor manager!!! I couldn't find the item I was looking for at any other store, when I came in, she knew exactly what I needed even though I had the name of the brand wrong, not only did she show me where it was, but she also guided me through other items that would be great for my hair journey! I bought them all!! she knows her job, and she knows it well. her patience and understanding are why I will keep going back! thank you Erica!!!!!!

Beauty Supply store: Needed a couple of items to be ready this weekend and was happy to find this…read morelocation - and in Plano! Settled just a stone's throw from The 4 points - Frisco, McKinney, Plano and Allen - this gem has all the items I need for my 4c hair. My daughter found what she needed (lashes) and my wash day will be complete. Prices are competitive with other beauty supply stores, but what will get me back is the convenience of location.

Went there a couple of weeks ago during business hours and the door was locked. No sign showing…read morethat the store was close. I called the store and the phone number was disconnected. A couple of days ago, I checked Google and it shows the business is permanently closed. Disappointing because that was well-stocked with a variety of hair products.

Very pleasant visit to the salon, Ms. Julia is always welcoming and knows what I like with my…read morehair.... I am very pleased and happy with my haircut. I highly recommend Ms. Julia for everyone.

I scheduled an appointment on the App with Kevin for my 9yo son. When we arrived, Kevin was ready…read morefor us and immediately took my son over to his chair. I had a photo on my phone of the haircut I wanted for my son, Kevin told me the haircut was called an "undercut". My son's hair was very long before Kevin cut it, within 30 minutes, Kevin had my son's hair looking fabulous. He did an excellent job. Initially, my son was not happy about getting his hair cut, but once he saw the amazing job Kevin did, he was happy with his new look. The store was nicely decorated, very clean, and had a lot of seating for waiting guests. I paid $16.50 for a Kids haircut, and it was worth every penny. I definitely recommend this Supercuts. I also highly recommend Kevin. He was friendly, professional, worked fast, and gave an excellent haircut. We will return again.