The restaurant was nearly empty when we arrived yet the kitchen took a surprisingly long time to make our cheesesteaks. The meat came out overcooked-- that's evidently where all the extra time went. The subs have all the right ingredients for genuine Philly cheesesteak, I just wish they were cooked with a bit more care. Also, the prices are a little high relative to what nearby restaurants charge for hot subs. read more

I usually order from BP and would have happily wrote a great review....HOWEVER; after the last HANDFUL of issues, I will have to take a long break from using their services. Every time I order, I order online. And with that, the order is always wrong,how is that? If it wasn't for their corn nuggets, I would have stopped a long time ago- solely due to service. I order online, nothing fancy-wings and burgers, and receive spongy, soggy wings that all end up tasting like mild wings and almost always not the flavor I ordered. Burgers and Sliders so overcooked and tough. I have called before and they will eventually send over another batch of this or that, but what a hassle! After all these chances- I have finally decided to stop wasting my time. read more

If there was a place to mark for NO STARS I would! Today, I ordered lunch for me and daughter who is interning at my office. I ordered our lunch at 12:15 PM and was told it would be delivered in 45 minutes. At 1:15 PM I started calling because our food had not shown up. I called over ten times through the span of approximately a half an hour and continuously kept receiving their voice mail. Finally at 1:45 PM I talked to the Manager who told me that 1) Our food had not been sent out for delivery; and 2) Our food had not even been made yet. I am now arguing with them about refunding my money because I used my check card. My office is literally directly behind the restaurant and what kind of business can't even call you to tell you that you are going to receive your food two hours after you order it. Our office has ordered from there before and the food is okay but it is somewhat pricy for quality. Never again!!! I will stick with Brothers and Padrinos from now on. Skip this place and move on. read more

The first time ordering the gyro combo was great. The second time it's just meat and bread? What? No lettuce, tomato, nothing! Inconsistent!

Would give them 0 stars if I could. I don't think the food is fresh here and I got food poisoning from it. Please make sure your food is fresh before serving it. Thanks. read more

I called to place an order for delivery, the manager told me, that I was to far away, I am 6 miles from the store! I informed him that I always order from that store and he procededed to tell me that they were short a driver and that I lived more than 9 miles away! Horrible service read more

Never again order through the website or over the phone because the delivery takes so long I live 12 minutes away this l location and it took them an hour and 30 minutes them to deliver read more

Order 35 wings in total, some hot and some x-hot. Didn't realize they messed my order up until I got home ( didn't have 35 wings and they were all hot). I called to simply have the rest delivered and they refused. They told me to drive all the way back to them even though it was there mistake and they do delivery. Don't make orders with more than one item, they will get confused. read more

I wish there were negative stars. I seriously feel like I have entered the twilight zone of workers who are high, don't care and lazy as eff! The whole place was like some slow motion bad dream. The hostesses were God awful. We sat waiting with a 30 MINUTE WAIT TIME, as three of the hostesses stood there jabbering away, with 4, let me say that again, 4 tables waiting to be cleaned. Once we finally were sat, our waitress was semi decent. Got us our drinks in "buffalo time", after being sat for 20 min. As long as we were polite to her, I felt like I wasn't going to be shanked by her. I didn't even have the courage to ask for anything extra. Got our food after an hour, it was decent dipped in enough ranch. Waited another half hour for outer check. I will never, let me repeat NEVER EVER EVEN IF THEY WERE THE ONLY FOOD SOURCE ON EARTH, ever go back. Only reason they get one star is because there is nothing less to give. read more

Ordered 2 sandwiches 6 inch cold turkey sub, and a ultimate cheesesteak . The turkey in the sub tasted and had the texture of a really cheap Bologna. The onions were not evenly cut and there was WAY TOO MUCH lettuce . The cheesesteak has a good flavor, the bread was a little soggy on one side, and not enough cheese. Overall I might order the cheesesteak again . read more

Yeah I'm with the other guy; I decided to give this place a shot in spite of the reviews. I'm glad I did. The food was great. My only complaint would be the burger sliders. The meat was dry and a bit over cooked, but at least I could tell they used real meat and it wasn't from frozen. It was clearly a hand formed patty. Still it didn't taste bad and the bread was soft. We also tried their hot and cajun wings. Both were really good. I liked to fact they were fried hard. I don't like baked wings at all. The sauce had a nice flavor. Their mozzarella sticks are awesome. They're super big and we had all of our food delivered and they were still stringy when they arrived. The cheese steaks, my husband enjoyed more than I did. I thought it was lacking flavor but he really liked it and has ordered it twice since so far. They do give your plenty of meat, even on a regular order. We order thru Eat 24 and the two times we've used them, they've arrived before the quoted time. And the gentleman were nice and courteous. They even called to give me a choice of drinks when they were out of sprite that I'd requested. We'll definitely use them again for our weekend junk food binges LOL. read more

See all

Used to love this place! Now under new management. Ordered for pick up. Was told my order would be ready in 15 minutes. Waited 15 min. before even leaving the house. 15 minute drive. Get there, pay, wait another half hour for my order. Total wait time: 1 hour. This place is about to lose a lot of loyal customers. read more

Fake-ass Philly cheesesteaks. Want a real cheesesteak? Go to Philly, folks. Or, go to Jerry's Subs.

I used to frequent this location, and things have gone way down hill. First I walk in and there is no menu board , just bare light bulbs. The guy working the cash register mumbles quietly so both myself and other customers have to keep asking him to repeat himself. I ordered a combo of a cheesesteak and fries, and also got 5 teriyaki wings. It took about 15 minutes to get my order . This as at lunchtime on a Sunday with 2 customers in front of me and an empty dining room . For the cheesesteak , I had to pay extra for peppers and onions, which is fine . But when I received my food , the peppers and onions were totally raw, not cooked for even a minute. Also, there was no mayo, tomato or onion. In the past they have always included that, and asked when you placed your order if that was ok . The wings used to be very large , and at $4.50 for 5 wings you should expect that. They were all very puny, the smallest I have ever seen in a restaurant , very disappointing and not a good value for the price . The curly fries were over cooked , but the most edible part of the meal. I also was not informed until after I ordered that not all of the only 6 options of the Soda fountain were not working, and they no longer offer iced tea. Overall a hugely disappointing experience. I may try the other nearby location but I will not be going back to this one . read more

Longest longest longest wait!!! My hubby and I were shopping at lowes and we decided to go to phillys, to grab something FAST. Not spend our whole day. Now, I don't know if someone didn't show up for work, but the cook was also the phone answerer, the cashier, the to-go guy, and everything else. We ordered 2 cheesesteaks, and fries. Simple enough, right? Well, 45 minutes later, we get our food. Was it worth the wait? Aaaah, no! I mean, yes it was hot...but 45 minutes? Anyways, I feel sorry for the guy if he got screwed over, and had no help. But if that's how it always is, someone should work on their management skills... read more

Just order from this place through grubhub. Customer service is horrible and apparently they can't seem to read as I order a chicken cheese steak but received a steak and cheese instead. And then when I called to get the order corrected Isabella hung up the phone in my ear. RUDE don't order from this place EVER!!!!! Boycott Buffalo Phillys there customer service is horrible and staff are rude!!! I would definitely second guess spending your hard earned money at this place. read more

Horrible service. Ordered delivery, estimated delivery in 60 minutes. 2 hours later we were on the phone with grub hub to cancel our order. It arrived, over an hour late while we were on the phone. The delivery man was rude, the food bag itself smelled like cigarettes, and when we opened the food it was cold and items were missing. Thankfully grub hub was wonderful and provided us with a full refund. Needless to say we will not be ordering from this establishment again, and if it were possible to give zero stars, I would. read more

I order from here a lot because I can order online and while I'm at work they can just deliver to me. The food is good and I love their wings. I ordered two subs for lunch at work and both of the subs were wrong! Delivery takes a while most times. No napkins were included :/ read more

I just ordered food from Buffalo Philly's on Smoketown Road and the food was delicious! The jalepeno poppers were awesome :-)

I wanted to like this place because I love cheesesteaks but I will never order here again. We ordered a cheesesteak, a "chili" burger, onion rings and curly fries. The cheesesteak was soggy & when I bit into it there was something very hard in it & had to spit it out. Not to mention the hot peppers were completely overloaded. What was expected with the chili burger was a burger with meat chili on top, what we got was a burger with some kind of red chili pepper spread. Overall it just wasnt good & went in the trash. Onion rings & fries were soggy and left a bad after taste. Total waste of $. read more

I don't know if their under new management but it has definitely improved for the best. Their wings tastes better than before. The Cajun and hot wings are so good. read more

The cheesesteak and curly fries were really good. The wings weren't good at all, I barely ate one.

Poor, slow service. Poor food quality. Poor overall experience. I ordered a cheesesteak and fries for delivery and was told it would take 40 minutes to an hour to deliver to my office. (Which is fine I understand that it's not really a proper business built and equipped for frequent deliveries) It took 90 minutes for my food to arrive, no call to say they were going to be late, or an explanation. When the guy finally came in, leisurely strolling in the building with zero urgency there was no apology for being 30 minutes late, just "here's your food". I opened it and everything was cold except the drink. There was caked up grease on the sad excuse for a cheesesteak, there was more cold grease than cheese. The fries were sad, and dry, and there were some shriveled up baby bird bones that they claimed were wings. Garbage. read more

This place is terrible they messed up my order multiple times and when i called and told them what they missed they said they couldnt do anything about it and in order for them to send what they forgot i would have to repurchase the item. read more

One guy was there alone during lunch hour. Walk-in for a burger. Its huge but cooked well done. If a Five Guys was closer I wouldn't even bother. Better than fast food when you need a fix but nothing special. read more

Food was ok, just that, ok. Wings were very plain, as if it were drowned in cheap hot sauce. Sub and Frys were soggy, but I'm pretty sure that's because of the packaging, they should really fix that. And the cheese cake was terrible, it tasted like someone through a dirty ol' sock in the mix. But service was great, the driver drove through snow in order to get me my food. read more

Great subs for Woodbridge! They charge extra for fried onions if you get the meal?

The subs are really big and tasty. No complaints! Inside is your standard sub/deli seating. The onion rings were fresh up and perfect. I plan to go again :-) read more

It was just okay. We ordered two different flavors of boneless wings garlic parm and tangy gold. The garlic parm we couldn't even eat because they were so spicy. It tasted like buffalo wings with garlic parm on top of that. Typically garlic Parmesan is not spicy at all so I'm not sure why theirs are so spicy. The tangy gold was better but again tasted like buffalo with the other sauce mixed in. Is that their thing? I'm not sure. The curly fries were delicious tho. read more

We really enjoyed the wings and the Philly Cheesesteak. The curly fries were also quite good. The regular fries and the fried mushrooms weren't all that great. read more

Service was outstanding! Food was amazing! Best Philly cheesesteak in Nova!

This place has Great food! I've had the real deal in Philly, and this is definitely the next best thing. Both the Steak Philly and Chicken Philly are really packed with flavor, but not greasy. If you spring for the comb, definitely do the chicken wings and Philly combo. They have some great sauce options for the wings that's baked into the wings (and not some sloppy sauce that's just slathered on the outside when they're finished frying).[ I always ask that my wings are fried extra crispy, so that's the only way I can speak about/vouch for] read more

The good thing was the food is made fresh and the subs and side dishes (fries, onion rings) are huge. The wings are very tiny so order 10 not 5 unless you are not hungry. My son and I both got an order of medium sauce wings. His were some red in a sour sauce that was not yummy and mine were dry with almost no sauce. It takes 15 or 20 minutes to get your food. The girl who took our order did not listen when you placed your order and you had to continuously repeat yourself. The volume on the TVs was way too loud. I had a football game blaring on one side and a western movie behind me. We used a coupon from an entertainment book and it had four stars so we tried it out, but won't be back. read more

I've eaten here 5 or 6 times. The cheesesteaks are amazing....they are juicy, full of meat and filling.

2 hours for a delivery and the food ended up making me sick. never again! Just plain horrible. Sick. I think I'm poisoned. read more

Sometimes enough is enough after trying out there food a couple of times I felt the need to write this but gahh damn the food is HORRIBLE it's always stale and the chicken you can tell was frozen for 10 years, even with the buffalo sauce on it. read more

I love their wings and my folks are quite fond of their cheesestakes, so an aboslute yay on that front. The reason my vote is so low is that it's always a 50/50 on getting what I actually order in terms of sauces on wings. I'm never really disappointed with their wings whatever comes on them, but after claiming that customer satisfaction is a priority it's disappointing. read more

Excellent cheese steak and delicious wings. I don't know why the low rating, this is one of the best cheese steaks outside of Philadelphia.

Fantastically crispy curly fries. I will definitely be returning for more. The cheese sauce on the fries was also flavorful and complimented the fries well. read more

A native of upstate New York, and an avid wing fan; i've been in search of good quality wings ever since I moved to Virginia. Of all the places I've tried around here Buffalo Phillys of Smoketown has it down pact. These wings aren't greasy, Have a variety of flavor options, and most of all know how to blend a kick with a little bit of sweetness. I've personally had the opportunity to try the "Wing King" Drew Cerza's masterful variety of wings. His are what i hold all other wing to in comparison. Now phillys' wing aren't his mind you but they do a good job of hitting close to home. I cannot stress though that this is the smoketown location not the daniel sq. Daniel sq. fall short of this. read more