Apparently getting an order right is optional at this Buffalo Wild Wings. I ordered one thing and somehow received something completely different. It's honestly impressive how you can mess up such a straightforward order. For the prices you charge, I'd expect at least the bare minimum--giving customers what they actually paid for. Thanks for reminding me why I won't be ordering from here again. Hopefully the next customer's meal is less of a surprise than mine. read more

Very disappointing experience at this Buffalo Wild Wings location. Before arriving, I called the restaurant specifically to ask whether the patio was pet friendly. I was told that it was. Based on that information, my husband and I walked to the restaurant with our two dogs after a six-hour road trip and while staying in a hotel. When we arrived, the patio was nearly empty, dirty, and unused. We sat down outside, only to have my husband come back and tell me that we were being refused service because dogs were not allowed. Confused, I immediately called the restaurant again. The employee who answered once again stated that the patio was pet friendly. After I explained what was happening, I was transferred to a manager, who informed me that at his location it was not pet friendly because the patio and restaurant are connected, but only service dogs are permitted.... The issue is not that this location chooses to limit patio access to service animals. Businesses have the right to establish their own policies. The issue is that customers are being given conflicting information. Had we been told the correct policy when we called, we simply would have chosen another restaurant. What made the experience even more frustrating was the attitude we received. There was no attempt to apologize for the misinformation, no effort to offer an alternative solution, and no sense that anyone cared that we had driven there based on information provided by their own staff. Our local Buffalo Wild Wings has always been welcoming, professional, and accommodating. We frequently visit with our dogs and have always had positive experiences. Unfortunately, this location was the exact opposite. If management does not allow dogs on the patio, staff should be properly trained so customers receive accurate information before making the trip. read more

We came in early to grab lunch just my husband and i. Greeted as soon as we walked in by a friendly young man seated quickly. Not busy just a few other guests. Restaurant was clean waiter Matthew got drinks quickly super friendly took our order. Food was good came quickly. Met the GM Shawn while we were there also really nice. Great experience We'll be back read more

Most off the order are missing stuff and they charge you for ranch wen you order online and don't receive any

Things started off sketchy, took a long time to get my beer after ordering, but once I got my beer, my food order was taken quickly. Typical B'dub experience, lots of TV's and nice beer on tap selection. read more

Good food and service. Ambience is always relaxing. Shared a philly and some wings. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

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Can I give negative stars I would Food came out cold after waiting over a hour ! Staff could care less manager he's to busy watching tvs then dealing with his staff and issues ! Dirty bathrooms so bad they have half eaten candy stuck to floor staff could care less. service wasn't great . Trash all over floor in dinning area beyond unclean not just a little . Wouldn't recommend at all horrible read more

We are traveling so we were hungry, tired and just wanted a nice dinner so we Ordered our dinner from buffalo wild wings :( An unfortunate experience 2 orders of Wings both looked like they were thrown in the box, we ordered 3 Blu Cheese NONE came Wanted to share a bottle of soda but that didn't get delivered either we got a cup of soda My potato wedges were rubbery lukewarm with shredded cheese & imitation bacon No napkins, utensils requested Just really disappointed Order#1020009 Checked by 36 poor quality read more

We got seated quickly, but we sat down and waited for a server to ask us for our drinks for a while, did not like that, how long does it take to ask us for our drinks? the restaurant wasnt even full, there was a few people, but not enough people to be taking a while, food was good, they brought boneless, even though i asked for bone in, but they fixed that problem. read more

Food tasted great amazing service everything was very clean if I could give 30 stars I would everyone was very kind got seated immediately and food came out in just a couple minutes read more

Order 1040044. failed to give us utensils for cheese cake this was an online order, failed to give us the carrots and celery we ordered, failed to give ranch we asked for...so much for these blazing wings I wanted to enjoy . On a long drive through several states. Buffalo wild wings sounded good. Way to disappoint read more

Drinks come wrong, server not knowledgeable about food. When you order hot wings you need to order celery. Not one piece comes with it. I've eaten at Buffalo wild wings from Washington, Oregon and California this is by far the worst. Server said she was checking on drinks but walked off and started cleaning up a table. Watched as she stood by the door talking to another employee. I observed our server standing around till she showed someone else to there table. We needed to ask for cutlary. After eating the wings my wife was sick in the bathroom. I like the restaurant chain but this place is terrible. This was by far the very worst restaurant I've been in. I do not recommend this restaurant. Maybe if you go to another state it would be better. Definitely need to revamp this restaurant. It felt like an imitation Wild wings. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

The service was decent, the environment was still the same. But, my food. It came out cold, the Chicken was Sahara desert dry. I was not pleased with my food this time around. Hopefully the cooks learn to pick up the food instead of letting it sit there.. definitely not okay with the food. Cmon now cooks. If you wouldn't serve this to your family. Have some courtesy not to serve it to the consumer that brings income to your paychecks. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

They close at midnight, the hours are wrong on apple maps. I called at 1230 to order food and they said they were closed.

We read previous reviews and almost didn't come. However, our server, Jasmine was outstanding. The food was good and the music wasn't blaring at all. We will definitely come back when we go through Albuquerque again. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

I would give this place negative 100 stars if I could. Completely incompetent advised to go order of 5 burgers would take 20 Min and it took one hour. I could have walked elsewhere, ordered, ate, and walked home in the time it took them to cook the burger. Not worth the extreme terrible customer service. read more

I was standing for 15 minutes did not got sat went to the bar and got ID rudely I told her I was not drinking and told me to leave.

Placed a to go order 20 boneless wings with large fries - no fries were delivered all the wings were stale and cold and wrong flavors - HORRIBLE read more

Wings took an hour to come out and then were ice cold. Also a server fought a customer. Earned one star because they streamed the ufc otherwise would be 0 read more

Worst experience I have ever countered I order my meal online on there APP because I already it's Tuesday wing deal I went to pick up my order I was waiting for at least one employee to acknowledge me that I'm there I literally waiting 12 for someone to notice not just me at this point but 3 other customers. Finally an employee noticed us I asked to speak to the manager. Mind you it's not busy!!! I asked why it took so long for on employee to notice mind as well 5 to 9 employees passed us not letting us know they will be with. They just ignored us like we weren't there waiting. Manger couldn't say anything so I read that Motherf&$& into pieces. I will be going to the cottonwood mall location instead way better customer service!!!! read more

Came here for drinks and appetisers at 8 pm on Sunday night. There was some confusion getting us seated, because there were so many takeout orders at the front desk with only 1 person there. Ordered our drinks and appetisers which came promptly.! I had a coupon in my account which gave me $5 off my purchase, but no one was sure about that. I was already on my bill when it was rung up. Miguel was our server and was very attentive and Thomas the manager was super. read more

They need to work on customer service and cleanliness I have a hair in my takeout order.

I tried calling to place and order but I didn't know I had to do them online now because I usually do it on the phone, before I can even get a word out the lady I was on the phone with was VERY RUDE AND CUT ME OFF MID SENTENCE, she needs to learn not to be so bitchy:) not everyone knows your guys rules, and learn not to interrupt people, bad customer service;) wing stop on top period. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

Avoid this place! I had to ask our waiter 3 times for a beer I ordered before I got it. Wings were good, but the onion rings were cold. Ordered another beer and it took 15 minutes. Waiter finally got back with us and I said, "If it won't take much time I'll have one more beer. 20 minutes later I just canceled it order and we paid the bill and left. Won't go back to this Buffalo Wild Wings again! read more

The absolute worst customer service Ive experienced in such a long time. We were waiting to be seated for a solid if not more than 20 min, with every employee walking right by us. Even the kitchen staff walked by us to go to the bathroom! I will not return. read more

got food poisoning from this place, the place looks dirty as hell inside and same as the food i wouldn recommend this location

Instead of upgrading the place, yall should upgrade your staff and management. This place is a joke. I ordered online and it gave me an estimate of 15 minutes. I get there and waited at the front desk for 30 minutes longer after the 15 minutes I was given. Waitress walking around clearly sees me and others line up behind me and no service. Finally got my food and guess what. Yup. Wrong order. They apologize and change it. Then I got cold food. Like get it together. Don't eat here. Go somewhere else. The reviews should clearly tell you this place needs actual change and not just new tvs and carpet. read more

Placed a online order at 3:00, app said it would be ready at 3:20, I get here at 3:40 and the order STILL isn't ready.. Waited another 25 min in the restaurant for my food, terrible service!!! read more

I'm an uber driver. I called & made sure I was picking up the right order, also I called way before since it was late to make sure I could still pick up that same order (aka making sure order was still available) .....Whoever answered the call was very rude. It was a male, he didn't even try to listen to the order.I had to call TWICE to make sure it was gonna go through. Honestly 1/10 when it comes to late nights. I tried delivering my order but I couldn't & lost money + miles. read more

Well here goes... as one can see from the photo, bugs. On a driving trip from Las Vegas Nevada to Dallas stopped in Albuquerque overnight. Was tired from driving 9+ hours and hungry. (Traffic on I40 was horrible). Saw a BWW very close to the hotel and was expecting the same quality and cleanliness as we get in Las Vegas. And quite to my surprise and dismay the place was filthy. Had to wait 45 minutes for a table and was getting late or would have gone elsewhere. Ate the mediocre food and looked on the menu that was on my table and saw the bug. Did not want to complain the management because we already ate the food and wanted to get the hell outta there. read more

Buffalo Wild Wings - the menu for the restaurant - Chicken Wings Near Me - Albuquerque, New Mexico

Yikes, just went with a group of friends to try out the unlimited wings... I'll just say the quality of these wings were so bad I couldn't even make it through my 2nd round, ended up eating 10 wings for $20, safe to say this visit makes me never want Bdubs again. read more

This place was a hot mess. Visited on November 14,2020 with a large group, we asked for two tables and the host lost his shit. The host was rude and sarcastic --what a shame. A table of 9 --we chose to leave after he gave us back talk and sarcasm. This just a day before the state chose to shut down. read more

Buffalo Wild Wings - the door to the restaurant - Chicken Wings Near Me - Albuquerque, New Mexico

I came in to order to-go. There was nobody at the front counter. Just a sign to order to-go orders online. It told me 30 minute wait even though there was barely anybody there. While I waited, I witnessed a couple go to the front counter to pay for their meal. It took somebody 10 minutes to assist them. I think they complained about their server while they paid, because (after they walked out), she ran out behind them and yelled at them from the front door. It wasn't until I had been there for half an hour before anybody even talked to me and grabbed my food from the back. The food itself was fine, but witnessing the goings on for half and hour was extremely unprofessional. read more

Came here to scream at their big screens for the sweet sixteen! Was offered a bar top for self seating or the dining area. We chose bar since we were wanting the game atmosphere. We were greeted quickly and drinks were brought promptly. Waitress was nice and not overbearing while we were trying to decide on drinks and appetizers. Started with a tall beer of the month and some mozzarella sticks. The beer was cold, the glass clean and the limes fresh and juicy. Nothing to hate here for $3.25. Refills came a little slow on drinks but not too bad. I ordered the Buffalo chicken wrap. It was delicious. Food was hot and crispy. Good amount of sauce and condiments. Veggies were fresh. Fries were hot and very well seasoned. Got everything I asked for on the first try and had no issues. Sat for the entire game and never felt rushed or like I was taking up a table. Was checked on regularly. Bathrooms were clean and had all the necessary items available. Restaurant was clean, takes weren't sticky. I hated the menu design but that's really my biggest complaint. read more

Buffalo Wild Wings - Wings and brews - Chicken Wings Near Me - Albuquerque, New Mexico

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It was not busy I ordered 8 wings. Cold and tough Not acceptable for a food chain like this. Never will eat here again read more

I have never and will NEVER EVER ORDER ANYTHING FROM THIS place AGAIN!! What a damn joke!! I just wanted a good salad after eating fast food for 3 days from traveling. I asked for extra blue cheese crumbles on the side they gave me a little ramikin but none on the salad so I'm sure I got even less. Btw, that little leathery looking thing sitting on the salad is the tiny piece of chicken . It's just pathetic . Took the food back to get a refund and Richard the manager really shouldn't be in his position. That's probably why such bad reviews!! I've been in the industry for many moons and a good manager makes all the difference. Told him we'd take down the review if he gave us our money back but his attitude changed the deal. Sorry Richard, maybe take some management customer service courses. read more

Buffalo Wild Wings - All I can say is WTF?? This is. $14 salad . The hell?? I can't believe they think this is ok. - Chicken Wings Near Me - Albuquerque, New Mexico

When you go to a wing place you should order the wings. I knew better but ordered the cobb salad anyway. The chicken had no flavor and was quite hard, the lettuce mix was boring and part of the lettuce was soggy. For some reason my last bite I got a taste of chili flakes or something?!? Mozzarella sticks missing flavor and could have been cooked more. My husband said his burger and desert was good. Employees were really great here. Order the wings! read more

Buffalo Wild Wings - Not so good Cobb salad - Chicken Wings Near Me - Albuquerque, New Mexico

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This place was close to our hotel, so we ordered wings and potato wedges to go. Got checked into our room and found we had no napkins or silverware, none of the dipping sauces we ordered, or any of the carrots and celery we also ordered. So $50 for a cold meal that we couldn't enjoy. Would never return. read more

DON'T STOP!!!!!!! Boneless wings were hard, old and couldn't cut them with a fork. Only found 3 out of 10 that were edible. Worst Buffalo Wild Wings I've eaten at. read more

This has got to be the worst BWW I have ate at..Ordered the queso dip,got a very small amount of dip,maybe 6 Chips and it was done.The server bless his heart does not need to be a server.He kept forgetting everything including our drinks.He said at one point it was his first day,ok that is understandable but if you can not remember to bring items to table that is part of your job..The bathroom is disgusting,cigarettes in it,smelled like smoke and weed.Only ate 2 of my wings.Will never go back to this location.. read more

Buffalo Wild Wings - Chicken Wings Near Me - Albuquerque, New Mexico

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