Kate (the bartender) was my server & she went over & beyond for me, great customer service & very sweet & accommodating. Good job to whoever hired her. I wouldn't want anyone else being my server! But I have to admit that chicken wings sucked when I was there but maybe it was because I was one of the last customers of the night so maybe I got the crappy leftover wings that barely had enough chicken on them. Idk but the atmosphere was good & good service so I'll be back when I'm craving wings again :) read more

nice servers but we got our appetizer after we eat our dinner . had to take it to go ... and still paid even for the inconvenience. we tried to pay with the waiter and she said no to go to the front . Waited for about 10-15 with a big line of people just waiting as well ... no one was there to take care of us . We left and took our receipt ... we had our little daughter not feeling well so let us know when you want to take our money ... we will stop by to pay . please make it a priority to have someone to take payment ... had a line of people just waiting . read more

I just want to start off that this was my first time here at this location. I did the 19.99 deal and ordered onion rings and a cookie skillet. It started off with waiting a bit for our server Emily but it went smooth. I had a few issues with the food but it wasn't my server fault it was the kitchen. One thing I want to bring up when it comes to service is when someone just got their entrees and isn't even hallway through do not set down the dessert. I had to stop eating my entree to focus on the dessert because it's going to melt. It ticked me off on top of the things that happened to the food thankfully the manager CJ was nearby and sorted us out. He remade my food and my cookie skillet I didn't even have to ask he just did! At the end when it came to the check CJ had comped the meal! I wasn't even expecting that! CJ did a great job managing this issue that's why I'm writing this 5 star review in hopes CJ and Emily gets the recognition they deserve. read more

Not the best wings in life but they are open late. I enjoy the loaded tots and the wedges. I always order the garlic parmesan bone in wings. I have tried the spicy bbq which were just ok. My husband likes them. I tried the lemon pepper recently and they were simple yet tasty. For dine in people. I have only ordered delivery. read more

Didn't fulfill my order. Sent the wrong worker. Slimy and gross. Will never order again. Wing atop is so much better and they care about their customers​ read more

I purchased some wings at the Westheimer location. When I got them home ( I only live 5 minutes away). I found them dry and chewy and not a pleasurable experience. I am contemplating not going back. Very disappointed. read more

Just arrived so far so good good service quick service friendly service here to watch the Texas game. Will give a review later. read more

Buffalo Wild Wings - Tropical Margarita - Sports Bars Near Me - Houston, Texas

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Unfortunately 1 was the lowest rating I could give this place. A -2 would be appropriate. The bone in Wings were cold, dry and hard on the outside! Extrodinarly unapetising and almost inedible! Terrible! I will never go there again! The wings were so bad it was criminal fraud to sell this stuff to unsuspecting customers. I was actually concerned about breaking a tooth. read more

Food was terrible and COLD . The place looks worn down and the service is crappy , save yourself the money , this place only gets customers for the bar . read more

Damn this sucks. They don't attend you properly, they ignore you. Some of them are good not all of them. Some of them treat you like they are upset & completely ignored you, They need to step up their game and be a team player. If not, don't show up to work. girls. lol you know who you are!! read more

BWW has declined drastically. The service is horrible. Kitchen took forever. I haven't been to BWW in about a year and had no idea that BWW now allows you to order through your phone. After placing our order, it took over 20 minutes to receive our drinks. It took over 50 minutes for our FIRST appetizer to come out. We didn't have any silverwares. We had to asked for them several times and still were missing a set. The wings took over an hour and 25 minutes before they actually came out. Did I mentioned that the place was more than half empty. Only 8 tables with 3 servers. BWW is done. read more

This location has gotten way better in the past year. Maybe new Managment or whatever they are doing they need to keep it up. Friendly staff and a lot cleaner and professional. Great job to the current staff and managment on April 1, 2022. Thank you! This place was a terrible the past couple of years back to 2019. read more

Buffalo Wild Wings - Does anyone remember REAL menus?! - Sports Bars Near Me - Houston, Texas

I just received my online order and it wasn't what I was expecting. The wings are not even blended with the sauce. They are all dried and overcooked (was it reheated?) read more

Buffalo Wild Wings - Sports Bars Near Me - Houston, Texas

Ordered first time here, was craving wings (hadn't had any in a while). Got the 19.99 deal. Staff was cool (4) but the wings (1.5-2) were so disappointingly & shockingly small, boney- looking. Idk if BWW overall size and quality has gone down or if it was just this location but I'll look for wings elsewhere. I wish I read the reviews from here before ordering from there and wasting my hard earned money. Lesson learned. (This was about 4-6 wks ago) read more

I gave this place three stars because the server was nice, courteous, and they may have been understaffed. My folks are visiting and they're stuck in their own ways when trying food places. I could recommend so many other places in Houston to get wings and such, but it comes with a 1000 questions. So Buffalo Wild Wings it is.... First time I've been here in probably a decade. I will say the menu is a lot better. The food took a while and when you have two 70-something folks that have been up since 4:30am and buzzed....they can get a bit grumpy. Food seemed lukewarm. My dad loved the Brisket Burger. Mom loved the tacos. I had the Brisket Burger as well but wasn't crazy about it. read more

Eh. Let me start by saying this place is really close to my house and my friend and I were craving wings - specifically park garlic. So we came here. It was a little after 3pm, so in time for their happy hour. It was not happy lol. We were greeted immediately and told it was open seating, so sit anywhere. We chose to sit in the bar, at a high too table. The server, who also seemed to be the bartender had literally no personality. He gave us the feeling that he either hated his job, or hated us lol. Anyway, we ordered some drinks - mine was the blue king island, and it had something stuck to my ice. He took it back and remade it with no problem. We got the chips and salsa since it was $3, so why not?! Then a sweet tea and Long Island. Went with 3 wing flavors - Asian zing, parm garlic and honey bbq. Also did a side of onion rings and fries, both were fried pretty good so we were happy about that. The server that replaced the first one was very nice and attentive. I wish I would have caught her name. She def had a better attitude and I wish she had interacted with us the whole time but I believe she was second shift. Anyway, I would prob not come back to this location tbh, for as much money as you spend on their little wings, you do expect a little more experience I guess. read more

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This place stays getting orders wrong, whether over the phone or online. I've lost count how many times I've had to get home just to go right back to the store to get the correct order. You have to 1000% triple check after these people I get mistakes happen but they miss the mark way too often at this location. This last time I decided that I just wanted a refund and to take my business elsewhere, I wasn't even craving the wings anymore. The manager gave a sketchy excuse about their system not being able to process refunds out for a few days....so I left empty handed and just disputed it with my bank. Bad service here, and they don't seem to be bothered about it! read more

Ordered boneless wings 10 only with fries and diet Pepsi $36.00. food was cold and tough. Way over priced!!! Gross read more

Buffalo Wild Wings - Garlic parmesan.... gross - Sports Bars Near Me - Houston, Texas

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In a good location Food was ok one of the items we ordered was wrong and fries were dry and stale. Customer service was trash. We placed an online order and pick up time was 3:30. We waited at the pick up counter for 20 minutes before grabbing a server's attention. Once we finally got her attention she didn't check the counter or check with anyone just stated rudely it's not ready. After 35 minutes of waiting a manager finally came and confirmed our order has been sitting there since 3:25. read more

The food was pretty decent, I don't really have a problem with it and the service is fairly decent. I didn't see no buffalo though, and the wings weren't wild either. The wings sat in their platter, meaningless and devoid of life. I came for some regular food, I didn't want buffalo but I still had a desire to at least see a buffalo. All I saw was a bar filled with the same usuals I see. Something about that shakes me, it brings me down. The restaurants ambience is fairly calm but I don't feel wild there, just a blank feeling after a few drinks. Is it the restaurant losing its wild feeling or is it me becoming numb to the restaurant? I can't tell myself apart from the black walls anymore. I feel in unison with the grey concrete. Is this who I am? I dun know I need a drink from Buffalo Wild Wings AYOOO read more

I love eating Buffalo Wild Wings, but the service at this location is almost always awful. Tonight, our waitress, Miya, was so apathetic and rude. Once we ordered our food, we didn't see her until she brought us our food. Mind you, she only had one other table (at least in our section--we only saw her with one other table). There were very few people in the restaurant at the time...she was not busy at all. She would take orders from the table next to us, and she would go the opposite direction of our table, taking the long way, to get to the server station, purposely avoiding us. My husband ordered a drink when we got our food, and she never brought it. Once she brought my second drink, we didn't see her again, until we had to flag her down to receive our bill. We were so disappointed, especially since we actually enjoy the food. read more

Is there an option to put Negative star It's been two years and I'm going to give them another shot. But this time we came in so we can see the Microwave at work. Right away the table and drink menu on the table hasn't been touch since I'm so 2 year . It was sticky. Then I order Jameson and a blue with an orange ofc . Jameson came with little black Particle in its. I show mine a busser and she told my cup and I guess give it to our waitress. She Came all the way over to ask me what was wrong I showed her the cup and she said. "Oh that was inside the cup not the drink" so the cup was dirty? I asked I got a dirty cup . And this is all before we got our food. Mozzarella sticks 7-10 it's was not bad. I just don't like Cold marinara Wings half Buffalo half mango habanero 8-10 the wings was really good I enjoyed it. I don't think that was from the microwave Steak wrap 5-10 it was that great and I think I'm missing my sauce looked just like cold pico, cold lettuce , and hot steak read more

Buffalo Wild Wings - Floating Jameson shot. - Sports Bars Near Me - Houston, Texas

Good good and all time fav. Bar pizza was new and nice. Recommend it. Love the pulled chicken wrap as well.

They really get you in touch with your hunter-gatherer ancestors here by making you hunt down your server in order to get anything from this god forsaken place. Once you do find a server who cares enough to help you, they just ask you to order via the QR code and leave you to your devices. The wings consistently look like they've been sitting out for minimum 20 minutes and I've never had a warm fry. This last time (and it will be the last) the server only communicated to the restaurant patrons by shouting to everyone that they were out of fries. Rancid vibes all around. read more

We've been coming to B Dubs for years. Tonight was by far the worst service ever. We had the most inattentive waitperson ever. Miya was very attentive to a neighboring table , but sadly we felt invisible. We will think twice about coming back. read more

Today was very disappointing. I ordered 15 wings, fries & an order of fried pickles. To begin, the fried pickles looked like they were pulled out of the trash can & put into a box. Surprisingly, I tasted one & it tasted like freezer burn. The fries were so stale like they were made 12 hours before I ordered them. The wings were not made to order cause they lacked sauce, so dry. Won't be going back. Wing stop can have my money all day. Check out the picture of the pickles lmao read more

Buffalo Wild Wings - they don't even look like fried pickles honestly, wth? - Sports Bars Near Me - Houston, Texas

It's been a long time since I've stepped inside of a Buffalo Wild Wings! To tell the truth I've never been impressed with their chicken wings and I'll tell you what, their competition that is well known does it way better. That being said I was watching an eating show on YouTube and the content creator was raving about and smacking on Buffalo Wild Wings new brisket topped hamburger with bacom aioli and their potato wedges that they cover in flavored powder if you like. For instance, you can get salt and vinegar or BBQ powder on your fries. I opted to try the brisket burger without BBQ sauce and I added pepper jack cheese. (They give you 5 or 6 choices of cheese which is nice) I also ordered potato wedges without any flavored powder. The burger 2.5/5 the patty was really juicy and ot was a big burger topped with a lot of brisket. The brisket was overpowering and already drenched in BBQ sauce, which I don't like BBQ sauce on burgers. The brisket overpowered the bacon aioli, I didn't taste it at all. The burger itself was juicy but not seasoned. Potato wedges 3/5 pretty basic. They were good and not great. Pretty good. read more

Well when to try out BWW and got the shock of my life. First the service is very poor only security at door no employees in site. Noticed 5-7 all coming from the kitchen and going to stand by the back wall. This is the BWW on 45 @ Richey Rd. Everything is Al-la-cart. BUT if you order To-Go they have Bundles. Plus you have to order and pay via your cell phone. Know I kinda understand the BAD Customer service. Which will equal NO TIP. Too bad Wing Stop doesn't have 2 for Tuesdays any more. read more

I would give zero stars if possible. I cannot believe that Buffalo Wild Wings charges a takeout service fee on every order, in fact, I was just there for a bottle of their sauce and they charged 99 cents as a takeout service fee for handing me a bottle of sauce - just RIDICULOUS!!!! read more

Terrible Service, the bar area was understaffed, and the manager didn't seem to care what was supposed to to be a quick simple dinner, ended up being a two hour ordeal. Can't see this place staying open much longer. read more

Food was nice and warm. Sam was attentive and atmosphere was comfortable- on the cool side but outside it is degrees. Not crowded at 5:15 ; however, as I was leaving 10 people walked in! Perfect timing for me! :) read more

Buffalo Wild Wings - Salt and vinegar wings, spicy garlic wings, potato wedges with queso, vegetables with ranch and blue cheese dressing. - Sports Bars Near Me - Houston, Texas

I came on my birthday for the free wings and they told me to activate it on my app. I ordered the wings and tried to log in my account. Once I logged in I didnt get any birthday offers to active it which was a technical issue. I explained it to the waiter who was very nice, but she stated the manager would need to override it. After a few minutes the manager came and explained how I couldn't get an override even if I showed him my ID. He said I had to call tech support because he couldn't override it due to it affecting his store "negatively". He also stated he couldnt override it because it wouldnt be fair if he did it for everyone, but at that point if you are having issues with that many people then management should call tech support! read more

I haven't been to a Bdubs (northern slang) in awhile and honestly, I probably won't in the future. I wanted something that I knew of, was close and had drinks that I know I enjoyed. Customer Service- We walked in and there was nobody in the front and so we waited a minute just in case it was busy and we ended up waiting almost 10 minutes to be seated. We had to go find someone to ask if we could just seat ourselves since it wasn't even busy. Our waitress was nice though so that was a plus! Food/Drink- I had the drink of the month which was the Cruzan Cooler or something like that- it had rum, lemon, lime and a splash of Sierra Mist. I always like the drinks here and always felt like I got my monies worth in that area. As far as the FOOD goes, the fried pickles are always amazing but they sliced their portion literally in half and the price of course stayed the same but nonetheless, they're so good. I also had a "small" size traditional wing plate and one thing I noticed (it's not the biggest deal but it really shows that they're trying to cut costs) is that if you do traditional style, you get one less wing than you would if you did boneless and that's something I've never seen before so it was just weird. Anyways, the Parmesan garlic wings were AWESOME- super flavorful with the right balance of those flavors and they were basically smothered in the sauce. The medium heat ones- not so much. They were dry, barely ANY sauce on them and the flavor sucked. It felt like I was eating a raw piece of chicken with some salt for added flavor, yuck! We also ordered the Nashville hot chicken sandwich and it was really confusing because it wasn't crispy at all, more like soggy and it wasn't hot AT ALL. The BBQ sauce was sweet and it just looked and tasted sad. Flavors weren't anything to rave about and it's definitely not something we'd get again. Overall, I enjoy how the restaurant was more modernized than it used to be and they have really nice menus now but there's better places you can go to watch sports and eat wings in my opinion. read more

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Please DO NOT DINE HERE, they have ROACHES. As my boyfriend and I were waiting for our food, he noticed a roach running between the paneling of the orange seat (video proof). We asked for our server because we hadn't got our food yet. As he was getting the manager we noticed it was food all on the crack of the seat ! Food as in someone else's from earlier, yesterday or last week who knows ! Once the manager came by he tried to say " I don't know how that could've gotten there ". Try all that old ass left over food!!! We asked for our food to go which we should've left it but I had already waited for 45 mins. Upon returning with our food and the bill we noticed we were over charged , I'm assuming he threw the roach on our bill. We said we WERE NOT paying and the manager called the cops ... Only eat here if you like expensive roaches ‍ read more

Buffalo Wild Wings - Nasty seating with a nasty roach - Sports Bars Near Me - Houston, Texas

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The last few times I have ordered from this BWW I have not received a side I ordered or the extra ranch I paid for. The customer service is great, however the continued missed items that I paid for is not acceptable. I don't live close so it's not as easy to go back and get what I didn't receive. read more

I ordered a simple lunch menu item, 10 boneless wings. I ordered 5 mild and 5 spicy garlic. Besides the fact that the food took forever to come out and when it did it was already cooling down and wasn't hot, when I received my food, I was given 5 mild wings and 5 orange chicken wings. Once I left the waitress, Kayla know, she took my plate and brought back an order of 5 mild wings and 5 honey bbq wings. By this time we had already been at this restaurant for an hour and I hadn't gotten my order. I let the waitress know once again and also added that I could not wait again for my order to come out. She did not respond to me at all and asked the whole table if we needed our checks. When I received my receipt the full order of wings was charged. I let the waitress know I did not agree with having to pay for the full order when I never received half of the wings. Once the issue had been resolved I was a bit more peaceful even tho throughout our entire meal she provided no communication. read more

I have been to BWW 3 times, they always take too long, but today I stood for 15 minutes waiting to be seated. No one came to ask anything or say anything, I had to leave, it's a terrible place, I do not recommend it. read more

The boneless wings on the menu are NOT wings !!!!! They are chicken nuggets from white meat. Why cheat the customers ??? Wings are wings and you can not use white meat to substitute wings. I call this CHEATING !!!! 20 wings for about $20 is about right, but 20 pieces of nuggets for that price is rip off. Every piece of chicken nuggets would be charged for a dollar ??? That is not right !!!! Remove it from the menu or REWRITE the menu to its exact meaning to keep your customers that's what I want to say here. DO NOT ORDER BONELESS WINGS at Buffalo Wild Wings because they are chicken NUGGETS !!!!!! They are NOT WINGS !!!!! read more

Buffalo Wild Wings - Sports Bars Near Me - Houston, Texas

Understaff untrained employees during prime hours, says pick order ready by 7 and it's not ready until 8

worst service long wait and cold food the manager offer no help do not waste your money