Horrible horrible customer service every time I went. Not a smile on one employee. Slow service. This place sucks because the management allows horrible attitudes. I've called corporate offices and nothing changes. Won't be going back. read more

A very bad experience; it took them 50 minutes to bring the food--that was far too long.

Employees were slow and not attentive. I understands it being busy but it took 30 minutes to get drinks. Waiter was not very happy and they forgot ranch. read more

nothing about this establishment should be up and running! lol like tear that place down, okay cool the $ for the beers and drinks happy hour bullshit... listen The restaurant was very dirty during my visit. The restrooms looked unclean and hadn't been maintained properly. Service was slow, and it took a long time to get our food and drinks. Staff didn't seem attentive, and the overall experience was disappointing. I expected better cleanliness and customer service! how does it take 15min for 6 bone-in wings to be made quickly as well as 2 appetizers. for some reason those workers have favorites. go there plenty of time even as a tradition with my family... every saturday and each time I go....it's horrible customer service everyone seems intoxicated and the fat lady with the blonde hair just seems like a bitch nobody wants to eat somewhere as a #1 customer who brings friends and family to dine and eat at somewhere that had favorites, intoxicated, and drugged the fuck up lol like please tear it down it'll be better to have a BBQ PLACE OR A GAS STATION FUCK BUFFALO WILDS WINGS IN PEARLAND!!!!! read more

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Everything needs to improve in this establishment. Horrible experience . Took forever to get seated , then they forgot about our table. Hardly any workers in sight. read more

Buffalo Wild Wings and I go way back. I went to the OG one in Ohio as a youngster and remembered when Houston got their first one back in the day. It was the only wing place I knew and cared to know. Now they are everywhere. When Pearland got theirs years ago, I would regularly frequent it to watch sporting events and get my wing fix. Then the restaurant itself got old and dingy, customer service got bad and the food just wasn't as good. Recently they moved out of that building and moved to another location right down the street in a stand alone building. Because of my bad experiences at the other location, it took me awhile to try their new location. This location is a good size and has lots of seating. There's also a side entrance to pick up to go orders. Customer service is still lacking here. The kids working have no enthusiasm and just through the motions to get through their work day. I saw an ad pop up on social media and thought it was a good deal so I made a to go order. The deal consisted of 20 boneless wings and fries. I picked 3 flavors and upgrade to wedges instead of fries. I arrived right on time but my food still took another 10 minutes or so to come out. It wasn't even that busy on a Sunday while football was playing. When I got home, I liked that fact that they separated each flavor into their own containers. I do wish that they had an option to split it the way you want like Wingstop. Here, if you have an odd number, they split it the way they want to. I got Mango Habanero, Asian Zing, and Dry Desert Heat. I love a bone in wing, but I have always enjoyed B-Dubs boneless wings because of the crunch and size. They seemed to have got considerably smaller but still have that tasty breading on it. The mango habanero was hotter than I remembered, but tasty. The Asian Zing is still top tier as far as flavors go. It has the perfect balance of sweet and spicy. The dry rub was a little disappointing. It looked like they threw some wings in the container and took a handful of spices and threw it on there. Some bites were just too heavily seasoned. The wedges here are unmatched as well. They have always been a personal favorite of mine. Pro tip, if you have a favorite dry seasoning, they can add it to the wedges. With all that food, they only h"gave me one, measly tiny cup of ranch! How does that make sense. It's common sense the kids working the counters should know. Overall, it was just an ok experience coming back to one of my old favorite wing joints. I know for a fact that other locations are still as good. The Pearland location is still mid at best. read more

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12 flats and 3 drums for an order. "Manager" Eric just arrogant. Does not care. Wings should be mixed half unless all ordered a certain way. read more

Location: pearland in a strip mall Parking: plenty Staff: Eddie was our waiter, he was phenomenal. He kept good communication on order update, checking on us if we needed water/drink etc. Wait time: none to be seated but food was a bit slow to come out. Place was not crazy busy Seating: plenty of seating, booths, tables Price: average, we went for the all wings you can eat on Monday for $19.99 Food: had mango habanero with potato wedges. Wings were well cooked and had a good kick of spice. Wedges were also well cooked soft and crunch enough. Will be coming back as both service and food was good. read more

Buffalo Wild Wings - Chicken Wings Near Me - Pearland, Texas

The drinks here aren't cold there Luke warm Especially the way overpriced beer . The food here sucks the burgers are "smash burgers " . When they are not it's false advertising. The inside of this place is so loud with music that your order is most likely to get messed up . The staff here have zero common sense and there just not great at anything . Overall it's a huge headache of a place I don't recommend here . read more

On August 8, 2025, I visited Buffalo Wild Wings at 9005 Broadway St, Pearland, TX 77584. I placed an order with a server for an appetizer and a burger. While waiting, I also placed an order for wings through the Buffalo Wild Wings app for pickup. I asked if I could enjoy my wings in the restaurant along with my other food. The general manager, Jeff, came over and told me I could not and would have to leave. He claimed it was "corporate policy" that once you order online, you cannot dine in with that particular order. Wanting to confirm, I searched online and found that most Buffalo Wild Wings locations allow customers to eat online orders in the restaurant. I shared this with him, and he quickly changed his reasoning, saying that this location is a franchise. This directly contradicted his original statement about corporate policy. When I questioned the inconsistency, he offered to cancel my dine-in order so I could just pick up my wings. At that point, I decided to cancel both my online and dine-in orders altogether. When I approached the cashier to cancel my online order, the evening manager came over, unaware of the situation. I explained that Jeff said I couldn't eat my online order in the restaurant. She looked confused and told me that customers must order from a server if dining in to avoid taking up a table. I explained that I had ordered from a server as well, yet Jeff still refused. Now, I am forced to wait for corporate to process my refund after being told this was a franchise location. This experience was frustrating, unprofessional, and unnecessary. The inconsistent explanations and poor handling of the situation left a very negative impression. read more

Slow. Cold food Bad service Waited over an hour for food. I went for a lunch break & had to get my food to go & rush out. It isn't even crowded. Out of the 5 tables with people here only 1 had food the entire time! Ordered food & 15 minutes later the waitress came back & asked what we ordered ... Finally got my food had to take it to go. Tried to eat some real fast & it was cold before I even left the parking lot!! The entire hour I was there we had to keep flagging down some waitress to just get a refill on our drinks. Probably not coming back to this place. I'd rank 0 stars or 1/2 a star if I could. I'm not surprised this place has worked its way all the way down to 2 stars. Highly do NOT recommend coming here. read more

Horrible serve...evening manager that was put on for Friday 2/13...no care in the world. Takeout line piling up and manager just stared at the line instead helping his employee. I even went to him to let him know I just need to pick up, remind u pick was at 5pm and still had to wait since they didn't have veggies ready...still had to wait and extra 20min read more

If I could, I would give this location zero stars was a lot better when they were at the older location the managers are all rude as shit. Food is disgusting drinks are disgusting. Also, if I could like, I stated I would give this place zero stars. I also went earlier today and spoke with the manager with bleached hair kind of curly because I live in the area and normally like to get my steps in and walk around I walked in and I stated that there was a dog in a person's car and if you could let that person know that the dog is suffocating in the car and barking and crying the manager refused to say something to that person and told me to leave or he was gonna call the police I told him the police wouldn't do anything about me being there telling you that there's a dog that's about to die in a person's car with the windows up also went in there and asked for a manager one day for sponsoring about a volunteer program for a run was told that there is no soliciting when they don't have a sign on their door, saying that there is no soliciting I also tried to apply for this location. I was told that they wouldn't apply me because I had special needs never go to this place service is horrible, and the managers are rude as hell. read more

The worst bww bad service , super slowwwwwww waited over an hour to get my food ! Not attentive to customers and they never have tables available read more

Sucks waiting 30 minutes for this. Rocks and not boneless wings with no sauce . I had to ask for more sauce but what really upset me was that it's not even chicken just breading. read more

Buffalo Wild Wings - Chicken Wings Near Me - Pearland, Texas

so since I been here in texas I have come to this restaurant to grab something to eat and once agin I was ignore no come to see did I need help or nothing and it wasn't that busy today Guys you gotta do better I blame it more on the manger team because you can see it's no training going on I set for over 45 mins so who's ever in pearland guys just pay attention how it's being run something needs to change I'm glad I didn't spend my money in there or give a tip the other restaurant I been to was better I don't care how far I gotta drive I will not be returning to this place. read more

I used to be a big fan of the burgers here years ago even more than the wings due to their well-seasoned taste and slightly firm texture. The burgers have changed and are a bit too soft imo too. I hadn't had a burger from BWW in years, but I do recall the taste contrast. The one I ordered togo was seasoned, but a bit too fatty or too simple in flavor profile. The bread was too fluffy for the greasiness and the lettuce & tomatoes should be cool like before too. It was almost like a different version of the Ultimate Cheeseburger from Jack in the Box as opposed to a good wing cafe burger like the past. All in all, it was a good burger, but not great like the 2010s n back. The tater tots I requested instead of the fries were very good, soft but mild crispy and tasty. I initially wanted those buffalo chips which were circular-shaped potatoes for the starch side, but was told they don't sell them at this location. The service was friendly n welcoming at this new location I visited for the first time ever. read more

Buffalo Wild Wings - Good Burger, but still not like years back & Great Tots togo !!! - Chicken Wings Near Me - Pearland, Texas

Me and my husband went on a date night there. The service was god awful. The food took forever to come out. To end the night my husband ended up getting food poisonin. read more

Walked in and sat for bout 20 mins not one person walked up and ask if I had been helped so definitely will be taking my money else wear!

There wings are not cook to order, if you want slightly warm wings come here. Service is good, great ambiance but their wings are not fresh.

Stopped by for wings with my boys. When we walked in there was no one at the host station. We waited about 10 minutes, had at least 10 employees look our way, most just standing around and no one came to help us. We finally gave up and went to Canes. read more

This place has horrible service. My friend and I arrived very early (around 1:00) to reserve a table for 2:30 for a party of 20. Around 2:00, our party size dropped to 10, and we were still first on their list. There were plenty of empty tables when we arrived, but as it got closer to our reservation time, they said they were waiting for tables to open--even though they knew they were supposed to reserve them for us. Instead, they kept seating other parties.One example was when they allowed a single person to sit and wait for the rest of his party, which didn't arrive for another 20 minutes. Meanwhile, they suddenly started making up new rules, saying our entire party had to be present to be seated, even though none of this was mentioned when we made the reservation. Again, we were first on their list.They could have at least acknowledged their mistake or apologized. When we spoke to the manager, they made it seem like the issue was simply that our party was too large, even though we arrived very early and followed their instructions. We weren't seated until 3:30. The manager did give us two appetizers, which we appreciated, but one of the hosts was very unprofessional and kept rolling her eyes at us. read more

We love Buffalo Wild Wings, it's a great sports bar with amazing bartenders. On Thursday is BOGO boneless wings, we always sit at the bar for quick and friendly service. The liquor is cheap compared to other places! I get a double Tito's for 8$. read more

Buffalo Wild Wings - Hours of Operation - Chicken Wings Near Me - Pearland, Texas

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Terrible service, they took over an hour just to get our drinks out. All our food was cold when we got it. The waitress had bad attitudes and charged me for stuff they never brought out. Wouldn't recommend. read more

If i could i would rate this place a -0, i do not recommend eating at this location. terrible service and apparently the waiters like to tip themselves. i had to go get my waiter several times just to get things she should have been attentive to. she was to focused on the bar than her table. i do not having Renee as ur waitress. read more

I have been to this location before and usually it takes a while to get our order in. However this time it took forever to get sat my Husband and I waited around 5 minutes before anyone even came up to us. We had multiple workers walk past us without acknowledging either of us. We got sat and got our food orders in relatively quickly, but once our food was out my Husbands wings were cold and stale, while my fry's were cold as well. I was disappointed with our service for it usually is not to this level. read more

They have no A/C & hot.. Box fans are placed around blowing hot air. The restroom was deplorable, I have never seen a restaurant restroom so filthy. read more

Buffalo Wild Wings - Chicken Wings Near Me - Pearland, Texas

Ordered fried pickles to go and was beyond disappointed. Not only were they greasy and unappealing...the portion size was barely enough for one person. An $8 appetizer should be enough to share with more than one person. I asked to speak to the manager and she rudely stated that is the serving size they follow. I understand there are protocols that should be followed however the food quality, portion size and customer service was enough for me to not return . read more

Buffalo Wild Wings - Fried pickles - Chicken Wings Near Me - Pearland, Texas

First time we have been here since they have moved. Just don't think we will back. The wings were decent, but they were warm at best. The ranch dressing was awful. It just didn't seem fresh at all. Also when we sat down we practically had to clean the table and seats off ourselves. The staff were friendly for the most part, but this place just didn't seem to be clean. read more

The only reason I give this place a two star is bc Bianca was a very sweet waitress. She is the only nice thing about the place. When you first walk in your nose is greeted with the odor of last week mop water. That the only thing that greets you. The ppl here give poor service and the food is not worth it. I will not be back. read more

Buffalo Wild Wings - Wings - Chicken Wings Near Me - Pearland, Texas

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Small portion sizes. $9 for no more than 10 slices of fried pickles. Anywhere, including Chilis down the road, is a better option for wings at the point. read more

Give this place no stars if its possible. Horribly service. Had us sitting down for 10 min without a waiter attending us.

NEW BUILDING- TERRIBLE FOOD!!!! The fried pickles are terrible. They give you about 9 pickles with the order. It's not worth it! The boneless wings are not good. They tasted like they came from the frozen section at HEB. They didn't taste good at all. I usually don't give a review but this place is NOT WORTH THE EXPERIENCE TO DINE OUT. read more

Won't be coming back here. Not only did we wait forever for our drinks (it wasn't very busy) I also had to eat majority of my meal without silverware and so did my mother. We were told that they were being washed and took at least 15 min. I know that those dishwashers can wash a load in about 90 seconds. What kind of corporate restaurant runs out of silverware on a Sunday night? Also the coleslaw serving couldn't even feed a baby and my mother had the smallest wings I've ever seen. We had to ask for everything for our table, napkins, silverware etc.. our waiter never took initiative to bring us anything without having to ask for it. read more

Horrible horrible customer service. They take a long time to seat you, to take your order.

Food and service were both great! Over all a great vibe. The best mango habanero wings can't wait to go back

I just started coming back to BBW and the service tonight is slow although there are not many people here in the bar area. The bartender finally came and the service improved. The wings were great! I got the dry lemon pepper rub with hot (6) and dry lemon pepper with Asian zing (6). Delicious!!! read more

Buffalo Wild Wings - a tray of buffalo wings - Chicken Wings Near Me - Pearland, Texas

Do not get fried pickles, literally got 10 pieces for $8 . The plate looked like someone ate some of my fried pickles before they gave it to me read more

Tonight's dinner was nice. Very busy but service was still very good. Food was good but please stop adding so much salt to the burgers!!!!!! Love the tv's and sports. Keeps me updated. read more

Not the best tasting wings in Pearland but it will do. It's definitely the worse service I've had in a long time. Waitress was curt, not friendly and appeared to have better things to do than be a waitress. Brittney is her name. Avoid her section. Others in restaurant were nice. Very nice. Bottom line: watch the game at Hooters or get Wing Stop to go! Meh. read more

Buffalo Wild Wings - Avoid her section. - Chicken Wings Near Me - Pearland, Texas