Let me preface this review that it was not my choice to go here. My son wanted wings and asked if we can try Buffalo Wild Wings...so we did. Food was not bad. In fact we enjoyed the different wings that we ordered. Were they the best wings....no....were they the worst...no. We tried traditional curry wings, mango and then a very spicy wing dish. Good, good and HOT! Fun trying these. Service was mediocre. She was there, now she is not. Would I run back here...not in a rush to do that. If you want great wings I will say that the following places are those that I would go to for great wings. - Rock and Brews (probably the only worthwhile item on the menu) - Jinja (Dragon's Breath Wings) - Outback I am sure I am missing a few places for the list..... read more

Probably the worst BWW I've been to. Placed a pickup order and was told 20-30min until it would be ready. Showed up about 35min after and they told us it still had 20mjn left. Food was quoted to be ready at 6:15 but we didn't leave with the to go bag closer to 7pm. Front of house staff has no idea what they're doing and we had to remind multiple people that we were there to grab our food order. You can even hear other serving staff arguing about their sections. We ended up sitting down at the bar while we waited for the food and just ordered one round and had to flag down a manager to pay our tab because the bartender was completely overran. Of course they screwed up the food order as well. Big disappointment from beginning to end. Should've known better. read more

worst experience our waiter vince was running back and forth after taking our order walking past me and my family not checking on us we waited 1hour and a half for our food and our waiter made us pay our bill early to avoid "walkouts" and we never got our food we asked for the manager donna and she was no help we got our food cold and wrong we asked for a refund and our waiter said it would be another 20 minutes for the manager to see us and refund us. We asked for the refund on the food we didn't receive but pre-payed for. The manager is the worst I've ever seen. (MANAGER-DONNA) (WAITER-VINCE) read more

I love BWW first time being at the franchise in Santa Fe, NM. I'm from Boston, pretty dead as of now but it's enjoyable sitting at the bar listening t read more

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Ugh! Bartender was nice, but server was over run.... Never got our food and paid our bill and left. 1:45 minutes later.

What a dump! If you like your drinks with fruit flies then come here. Taps are never cleaned . Gross!

30 minutes before we even got service and then the food was cold and over salted no soap in the bathroom or paper towels. Sitting here almost an hour and 20 minutes into this disaster waiting for the check. Came in 30 minutes before happy hour ended and by the time they got to us we couldn't order anything off the menu read more

Went into place only one other person at bar, ordered drinks. People started to show up they ordered drinks but got there first. Ordered food group came in after us Ordered food shortly after but we never got ours. It was only appetizers. read more

Go somewhere else. This place is almost empty and it's been an hour since I ordered food to go that still hasn't come out. About 10 of us waiting inside the front door, no food, o staff anywhere in sight. There's just no excuse for this garbage. Surprising nobody, when it did come out the order was also wrong. read more

Was just there today 02/28 The lead crew member Chris took over 20 minutes to come to the register for me to pay for my order. All crew members visibly saw me as well. When Chris approached me, he approached me very aggressively and it was clear he didn't want to help me or anybody behind me out. He also shorted me on change. read more

Horrible service. Waitress was really not knowledgeable about many things. Music was too loud and customers were annoyed by sudden large spike in volume, so I asked for it to be turned down. Asst manager was annoyed with request and did not assist when order was messed up. Wish we would have read reviews prior to going. Horrible. Don't go Table was messy and staff was eating in dining area whole working. Deserves less than one star read more

First of all, horrible experience. The manager, Donna, is not very good at her job. She needs to learn how to tell time, we ordered at 1:36pm which she told us. But then had the nerve to tell us we had only been there for an hour but we were there after 3:30pm. Like come on my seven year old cousin that was there even new that we had been there longer than an hour. We got there and ordered wings, with two types of flavors but we asked for them to separate it because my little cousin can't eat spicy but of course they didn't. Half of our food was wrong, and we didn't even get the mozzarella sticks that we ordered. read more

This place will be the most empty ever and they still take 20 minutes to order your food. Then your food comes out bad. Don't come here lol

Don't believe the hype!! All these bad reviews had me skeptical from my Yelp community. However, my experience yesterday was 5 star!! I was helped by 4 people and all of them we're very accommodating. This place has like 60 TV's in it, there everywhere. Football mania. The burger was delicious. My food arrived fast and my beer service even faster. Donna and Paul were great!! They were on top of everything. Superb service from this wonderful team!! Paul was very nice as well and Donna was giving me those La Bamba vibes. I drove out of my way 97 miles on my roadtrip to enjoy a football Sunday and Buffalo Wild Wings delivered! Wonderful team. read more

Buffalo Wild Wings - Pretty tasty burger. - American Near Me - Santa Fe, New Mexico

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Terrible service. I came in at 5:30 and there was no hostess for 10 minutes. When she showed up I asked for a table for 2. She said she needed to seat the table of 5 first. They had been waiting since before I walked in. The issue was there was plenty of seating as you can see by my photos. When I was seated, I was seated at a dirty table with a chicken bone on the seat. Gross! The ceiling is leaking water with mold starting to grow. See pictures. read more

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Great customer service, very friendly and patient. The food tasted great no complaints. read more

Buffalo Wild Wings - American Near Me - Santa Fe, New Mexico

Food was great, service was not the greatest. Took to long to get seated and it was early

My coworker and I ate here a few weeks ago sitting at the bar and had excellent service. They seemed well staffed, attentive to detail, and were also somewhat busy. Seems like they've been torn up in the reviews from before but when we went it was great. read more

Waiting 1 hour plus for takout order of 12 wings, this is the second time in a row this has been the case. Be sure to carve out your wholeee day if you plan to go or get takeout. read more

GROSS! Ordered chicken tenders and they were disgusting plus forgot my tater tots. Ambiance is loud afk! Must Avoid read more

To start the server or kitchen got my wifes order wrong and she tried to eat it but only managed to eat about a third of it. Not only was it not what she order but it wasn't very good.I ordered wings and fries. The fries were like eating pretzels and the wings were over cooked and tough. I hate writing such negative reviews but I can't say one thing positive. I eat at B-Dubs a fair about and have never had a bad experience until eating here. read more

if I could not give this place a star I would. but sadly I had too, people in the bathrooms getting high off of I don't know what drugs Couldn't even use the restroom properly, addicts in and out of the place, making it extremely uncomfortable. I wouldn't take my family here even if they paid me. Super unsafe. The service took more than 3 hours to bring out our food. Overall just not a good place. read more

Mac and Cheese burger was orgasmic, don't know what's with all the one star reviews because the place was great, food came out hot and ready and our server was very kind, we only had to wait 5 minutes for a table and the music wasn't too loud and the place was quite clean, overall I would recommend. It was also nice to find a place not putting green chile on everything for once. read more

Twenty empty clean tables in the bar. 30+ minute wait to get a table in the bar. WTH? I'd happily sit at a high top table for 30+ minutes to wait on service while watching football. read more

this place take a long time to give you the food an it comes out dry no flavor and cold worst place in Santa Fe I want my money back

Dear Mr.Bdubs I'm soooooo freakin pissed rn.The server Josh was really unprofessional. Made me and my partner uncomfortable and the food was dryer than white sands, NM. read more

Buffalo Wild Wings - My face when he threw his notepad in my face .__. - American Near Me - Santa Fe, New Mexico

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We were skeptical based on the other reviews but were all craving wings so we figured we'd give it a chance. Our server was Ernie and he did a great job! He was attentive and nice. Our food came out the fastest we've ever been served at a BWW. The only reason for the 4 stars and not 5 is based on cleanliness. My boyfriend's daughter needed to use the bathroom and decided to hold it after seeing the state of the bathroom. The floor was sticky. The chairs are old. So it needs some upgrades and to be cleaned but the food, service, sports, drinks, it was all good. read more

The guy was nice at the front, I walked over from the econoLodge, I'm in the medical field, I am tired all the time and I simply wanted a Spicy chicken salad, picked it up and there was no ranch, I get it it's JUST ranch! I was in the fast food business for a long time, the little things matter to costumers! It doesn't hurt to double check the order before you hand it out. I'm not mad I'm just simply annoyed. My food would have been the best and would've made my night, and this review would've gotten 5 stars also. Thanks for taking your time to understand read more

Ordered from DoorDash while on a business trip. The wings are fine, but they gave me a tiny container HALF filled of blue cheese. I ordered 10 wings, that is no where near enough blue cheese to cover 10 wings and carrots/celery. When I worked in the food industry I always asked myself one question. Would I serve myself this food? Well, these employees should ask themselves, would I want more blue cheese than a couple spoons worth? read more

Definitely do not come to this buffalo wild wings. Service was not good, food was not as good as other locations, got food very late, and to top it off the bathroom constantly smells like poop. Overall it was a pretty wank experience, do not recommend unfortunately. read more

I waited over an hour for my 10 piece buffalo wings. Completely ridiculous when other people in the restraunt who came after me were served first. read more

Ordered online, my order was suppose to be ready by 8:10 when I got there it wasn't ready. There was a crowd of people waiting in the front and no workers to be seen, when the girl at the front finally appeared she had attitude the ambiance sucked. The restaurant also has a weird smell. After 25 minutes of waiting my order came out and I took it home. My kids fries were over cooked my husbands wings were still pink and my wings had feathers still attached. I don't recommend this restaurant to anyone. read more

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The worst service ever, we just left after waiting 8 minutes in the front. And older woman saw us and ignored us and just walked past us and started cleaning the drink station the younger bartender said she would be with us shortly but never came and after waiting another 5 minutes we decided to take our business elsewhere where our family is actually served. Capitol grill is right across the street, a local business and has amazing wings, check them out! read more

Complete a--holes. Only showing Messi in Miami on the opening game of the Women's World Cup Soccer Tournament. Wouldn't change it according to completely unhelpful "hostess" at the front. But hey, it's only girls sports, right? Well, no women in my circle will be supporting this company. read more

Slow service although Vince was nice he was slow...a man with braids was very disrespectful though- my dad made a harmless joke and he called my father fat! A public server treating customers like that is terribly disrespectful and I will not tolerate this. The food was lukewarm. The restaurant is mostly clean. read more

100% this place is trash. No leadership, terrible guest service, food tastes like it came out of frozen garbage can. Smelled like crack or something outside at 11am with staff in the back huddled. Just don't go here. BW3 upper management: clean house here and start over. New GM, all of it. read more

Food was great, service was terrible. Our bartender Lettook our order...didn't write it down and we told it to her, she started walking away while my husband was talking to her. Then she comes back 5 minutes later asking about it again. Our food comes out, no chips and salsa, the wrong sauces lol just not a great experience unfortunately. We ate what we were given because we wanted to get out read more

Save yourself the time and trouble....go ANYWHERE but here to eat. We tried to have dinner here. Got seated, finally, after 3 different people told the hostess we were at the counter. Waited 10 minutes and waiter showed up. Told him we knew what we wanted, his response was "let me go get a piece of paper to write it down". Left and we watched him wander around for a few more minutes until he located register tape and a pen. Came and took our order, 2 unsweet teas, cauliflower bites and the wedge salad. Watched him wander around a bit more, at this point also watching 4 tables that were seated AFTER us, get their drinks from the bar. Watched while his other 2 tables had to go and get their own silverware and trays so they could eat. After watching him wander around some more, he finally bought our unsweet teas in small to go cups, with no lids or straws. Which no idea why they were in small to go cups when there were cups sitting there and people around us were being taken regular cups and no explanation from the waiter. Just dropped and walked away. Waited a bit more and our cauliflower bites came out, but not our salad. Which seemed odd because it's a wedge salad but okay. Waiter dropped it on the table and walked away, had to ask twice for silverware and napkins. Finally got them, still no salad so we start to eat. The cauliflower bites are normally really good but these were incredibly over sauced and soft. Almost mushy but we ate them because we were starving and our salad was no where in sight. Still no salad. Still no salad. Still no salad. Finish the bites and still no salad. Still no salad. Or refills of our small to go cups, after again we watched more drinks brought out in regular cups. Finally, our salad appears. Waiter drops it and walks away. Doesn't ask if we need refills, which we obviously do, doesn't ask if we need anything else, or wait to find out how the bites/salad are, just drop and walk. And then I look over and see why he dropped and walked because seriously, this is the saddest excuse for a salad I've ever seen. It's supposed to be a wedge salad, so a large chunk of iceberg lettuce, breaded chicken, bacon, tomatoes, blue cheese dressing AND crumbles, buffalo wing sauce and green onions. Instead, we got 3 small romaine halves that might have made up a side salad if it was chopped up, large chicken strip laid down the middle that looked soggy, a metric crap ton of tomatoes, no bacon, no blue cheese crumbles, no blue cheese dressing and no wing sauce. Looked like someone was scrounging for ingredients, said this is close enough and hoped we just eat it. We stared at it, stared at each other and attempted to flag down our waiter from where he's resumed his wandering around the room. He comes over and without saying a word, looks at us, looks at the salad and starts to pick it up. My husband tells him that we won't be eating it, to please remove it from our ticket. He takes it and walks away. Not a single word is said. Not let me get my manager, not what's wrong, not can I fix it, nothing. Just picked the salad up and went to the back. We wait and wait and wait, fully expecting that a manager will be by or he'll be back to see if we want something else. And nothing. And nothing. And nothing. And nothing. We're to the point of determining what we owe so we can leave cash to cover and walk out when the waiter comes back with our ticket. Still no acknowledgement of the salad, no would we like something else, no offer to refill our to go cups, just dropped it and walked away. We pay and walk out. I get on line to start this review and go to look up the ingredients in the salad and am met with a dozen links about why this salad is so bad and a slew of pictures of other people's awful experiences with this salad. And I immediately understood why he picked it up and walked out with it, without a word. I also understood why the manager didn't come by, why there was no fuss or effort to make it right, because they've somehow forgotten how to make the simplest salad there is to make and that's apparently their solution, nothing. So, if you're in the mood for wings, go to wingstop. If you want salad, go anywhere else. Just go anywhere else and you're almost ridiculously guaranteed to have a better meal. read more

worst place ever. they always are short on staff and never have food ready when they say. you have to wait ridiculously long for something simple. don't waste your time here. your better off going to Wingstop across the street. read more

If I could give this place a zero star rating I would. Yelp should really give us an option to give this rating because some places just don't deserve a star at all. We've tried and tried to give this place a chance, 4 times, in the last 30 days, to be exact and unfortunately only had 1 good meal out of the 4X. The first time we ate at this location, the food was delivered on time, hot and delish. Times #2, #3, #4 an assortment of incidents happened to make it a less than pleasant dining experience. From the food not being delivered for 35 minutes because they only had one person cooking during the lunch shift, to food being delivered that was lukewarm and over sauced (Asian Zing). While everyone seems nice here, the tables are always dirty and never wiped down, the booth seats have mostly torn faux leather, service is just slow, (the self serve seating has you waiting for staff to acknowledge your presence) and the food as of late feels like it's been sitting in the kitchen too long (dried up, stiff wings) and the celery looks wilted and the carrot sticks not fresh. Do yourself a favor, pass on this location as you will just get frustrated and hop over to the Outback across the street, at least it's a clean and well kept restaurant with consistent standards. read more

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