Very disappointing. The bartender never put a mask once. The place smelled pretty awful,(sewer) even at the bar. Love their wings but this was pathetic. read more

Average Buffalo Wild Wings with good food. They just redecorated the entire restaurant which made it much more refreshing. I highly recommend thd boneless wings and you cant go wrong with any of their sauces. read more

Typical BWs, but they have this short, dark haired manager that is obviously suffering from short mans disease and he yells and talks very loudly. Everything else was great, but this guy yelling is killing me. It's ok, you're short - we don't hate you. Lower the volume dude. read more

Let me preface my review by stating that I have visited a lot of Buffalo Wild Wings locations in many different states, and if I were reviewing this location strictly in comparison to other Buffalo Wild Wings locations, it would have only one star; however, the two star rating is in comparison with other sports bars. My visit was on a big rival NFL game day. I was surprised to find there was no wait. The booths were the most uncomfortable I've sat in, being that they are completely wood, but whatever - I was there for the game (and lunch). Two or three of the screens were not working, one switched to a blue screen literally every five seconds, and several of the others were blurry or distorted due to a dying projector bulb or some other malfunction. Our waitress, Sarah, was nice, although she did seem more interested in primarily her male customers, even sitting with a group of guys for a bit, making it difficult to get her attention. The orders were extremely slow coming out, especially for the restaurant not being completely packed - 25-30 minutes for a small order of wings? No apology or explanation for the wait. The food itself was pretty standard Buffalo Wild Wings, nothing amazing but no complaints either. The culmination of poor maintenance of the screens/projectors, uncomfortable seating, and unexplainable wait for food is really what made this a pretty disappointing visit, particularly from what I have come to expect from Buffalo a Wild Wings. Next time in the area, I will definitely be choosing another location or a different sports bar altogether to watch a big sporting event. read more

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used to have decent service, but gone all the way down hill. Was seated for almost 30 minutes without ANYONE stopping at our table (the table right next to us had the server there 4 or 5 times and we were seated RIGHT NEXT TO the hostess table and the drink station). After yelling at 3 servers and them walking past us completely oblivious, we finally reached out to grab the last one that passed to get her attention. Turns out the whole staff was too busy training on a Friday evening to take care of customers and they can't figure out why folks are mad. read more

Not sure why this BWs has poor reviews. Typical BWs food which is good. Lots of tvs and Sunday Ticket. Great service from Tiffany. Very attentive and friendly. Okay, this is my second visit and I feel I need to update my review. Today I'm in a booth by a window. And I am constantly being bombarded by flies! I bet there are less flies on the patio! And I switched the flavor of my soda after a refill, and the waitress charged me twice! Obviously Tiffany isn't my waitress today and what a difference that is. read more

Took forever to get our food. Food was lukewarm, Fries were cold. Asked for two new orders of fries, one delivered (they did take one off our bill). Women's bathroom totally closed, mens restroom was 1/2 functional. I ordered a beer, not knowing restrooms were not usable and I have a weak bladder(mind you, I am a woman and cannot use a restroom here). Had dirty silverware, was told dishwasher was broken. We were told the owner was asked to close restaurant for the night and he refused. Very terrible experience. I really don't even want to give it one star. I will never return. DO NOT GO HERE!!!!!!!! read more

We go here all the time just to sit and chat with friends, sometimes just to sit on wing days to play games with friends and cousins and also have a snack and watch TV. The drinks are awesome love the hard cider. The waitresses that we get are always helpful and I love their new teas and lemonades NOM NOM and especially since we have the entertainment cards now with free wings yums great atmosphere for buzztime and since they added it for apps we dont have to use those playmakers anymore :) read more

I wish there was 1 BW's that actually had decent service. We ordered dinner and an appetizer and waited over 35 minutes and the restaurant was barely half full. The waitress didn't seem to care. It took 3 requests to get silverware. Plus, the food was only so-so. Lastly, what restaurant only serves medium well cooked burgers. No other option than almost burnt. This was our first and last visit to this BW's and last visit to any BW's. Ick. read more

Normal B Dub food. Staff was great. Both draft and can beer was warm. Had 2 and had to move on to the next bar. read more

I was in a party of 4 and they could only find playmakers for 3 of us for the first 20 minutes. When we signed on, it was only us. If nobody else was playing, then where were the playmakers? It also took them forever to change a tv for us. Also, for a place that serves spicy food, they don't stay up with the drinks very well. From what I get from everybody else, go to the one in Kent. read more

I love BWW! This one was lacking any cushioned seats in the whole building. The food was very good, the service was a mediocre B-. The atmosphere was nice enough. I asked for my wing sauce to be mixed, and was told that it was not possible when I know that every other BWW is able to. I had any empty glass twice. Overall I was not impressed but satisfied. read more

Good place for a casual night out. I enjoy the wings here and since it's been recently remodeled, it's nicer. The servers are courteous and helpful. The food is always hot and presented nicely. read more

Service is spotty - love BWs but this location has had a long stretch of bad service and lack of care when it come to servicing customers. My son loves this place but I have been served cold food on several occasions - take out is just as bad ALWAYS check your food before you leave. Notorious for leaving out condiments or parts of orders. read more

It was absolutely horrible. Sat at the bar and the 2 guy bartenders were too busy talking to wait in ua. No napkins with food..no silverware..no checkback..Ill never go back btw this was my first..and last visit. Sucks read more

Went on a Sunday afternoon @1:30. Not busy at all, so you'd THINK the service would be attentive and the food would be hot, right? NOT!!! Saw the waitress 2x: to take the order and to drop it off with the check. Ordered an appetizer sampler platter as it was our 1st ever visit to one of these establishments. Everything was cold as if just from the refrigerator, nacho chips were stale and rubbery, and it was way overpriced to the content and condition of the food. DO NOT EAT HERE! We will never return to this one...or any other BW3 in the world. First impressions and all. This place sucks. read more

It was a 3 strikes and you're out experience. I ordered a Caesar chicken salad. A large percentage of the lettuce was brown or slimy as if the kitchen staff didn't even look at it before sending it out...strike1. The manager checked and reported that they did in fact have fresh lettuce and they would quickly make a new salad. I sat for twenty minutes with an empty glass hoping someone would ask if I'd like another beer while the other 3 people at my table finished their food...strike2. I cancelled my meal. Did they comp us anything to make us feel a little better about the experience ...nope...strike 3. I pride myself in only sharing my good experiences but I just couldn't let this one slide! read more

This has been my 3rd visit (2nd since remodel) and the first time the pages of the menu weren't stuck together. Shockingly even the tables were clean. Was greeted at the door by the entire wait staff who proceeded to hang out by the front door and BS for almost the entire 10 mins we waited for someone to take our drink order. Needless to say we walked out. Not sure how this place stays in business. Would love to have another local choice for dining and hanging out. Sad to see the money spent on the remodel that didn't change much of the decor anyway. Soap and water, a wait staff attentive to customers, and a manager cracking the whip would have been a better way to improve the restaurant. Wish I had a better review to offer. Unfortunately, I've given the place 3 tries. Just thankful that my sleeves didn't stick to the goop on the table this last visit. read more

Your service sucks. Second time here after a trip to Zip City never again. Waiting an hour for food is unacceptable, especially st dinner time. read more

Eh, drinks where overpriced and weren't that good. Service was fast for it being the lunch rush. The chicken wrap was good but needed more sauce and less lettuce. All around it was okay but not worth the price. read more

The wings are amazazing there, and the ribs were phenominal. The waitress was new but good. I love how many tv's there are!!! Sports HEAVEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Was there last night with my daughter. Food was fine. Service was lacking and unfriendly. BUT, at least five tables around us were not bussed for AT LEAST ONE HOUR!!! If I owned the place and walked in there, I would have fired the whole staff! DISGUSTING!!! read more

We have gone to a few BWs in the area and they are all pretty much the same. One of the reasons for the 2 star rating is that my husband is in a wheel chair. Once, when we went, there were 2 young girls behind the front desk and both of them stood there laughing and screwing around, totally ignoring my husband and me trying to open the door and get him and the wheelchair in. Another time, when we came with 4 other people, the hostess was totally clueless when she tried to sit us at a table waaaay across the room, through ALL the tables and chairs. There was no way I could maneuver the wheelchair through there! Nothing like calling attention to a disabled person in a wheelchair by making his wife call out to you across the room that she couldn't get through. There happened to be a table right in the corner behind us. The hostess said she "always forgets that table is there." Um. Ok. The food and drinks were ok. Just ok. Wait was good considering they were crowded. I wouldn't say we'd NEVER go there again, but it's not at the top of our list. read more

If you like to wait for mediocre food than this is your spot. Half empty restaurant on a Saturday evening and waited 35+ minutes for my sons 4 piece wing meal, my daughters 4 piece chicken tender meal and my wrap. No sight of a manager to address this with after it was very apparent our waitress knew I was upset and my kids were starving. read more

I've never done a bad review on a place but this was the worst Buffalo Wild Wings that I've ever been to. I went in on a Thursday for the boneless wing special only to find out that they do not let you order specific amounts of wings. You have to get the sizes listed on the menu. Any other Buffalo Wild Wings I've been to let's you get as many wings as you want, even if it's 4. After I decided I would get the 8, because that's the smallest size on the menu(which is too many for me to eat) I was then told that I couldn't get two sauces on my wings because the general manager took the buttons out of the computer. Any other time I've gotten wings at a Buffalo Wild Wings I've been able to do multiple sauces. Also I went in on a day that Buffalo Wild Wings was running a promotion for $5 margaritas and $4 street tacos. They were offering the tacos but not the margaritas, which makes absolutely no sense. If you're offering one why wouldn't you offer the other. I've worked in a restaurant for the past 8 years and I never complain. The server was very nice but wasn't very helpful in accommodating what I was asking for. Apparently this is a franchised restaurant so they don't have the happy hour appetizers either. It seems to me like they offer the very bare minimum to their guests and don't actually care about satisfying them at all. That's a sure way to make sure that people never return and a good way to fail as a business. The only good thing about this place is that the food was very hot and fresh. I can say that I will NEVER return to this location. I'd rather drive an hour then to eat at such a generic Buffalo Wild Wings. read more

I keep giving this location another chance but I can't any longer. I have never been to another bw3's and received such horrible service and horrible food that was incorrect and than "fixed" but cold. The worst part is the managers don't even care just as long as they can bs with the employees standing around. I live right down the street and would rather drive out of my way than go to this location ever again. read more

First time at any BWW, actually enjoyed the atmosphere and the food was very good--even their boneless wings, even tho a certain review berated them. Our service however was suspect: many other customers got great service but our waitress was more focused on staff and its "social club" from how often she gabbed at the order station. We tip VERY well when we get good service but I am also known to leave a 17 cent tip to emphasize my displeasure. Customers who were seated after us got their drinks, appetizers AND food before we even got our appetizer. Their waitresses were @ their tables 7, 8, 9 time: we were able to count the number of times our waitress came to our table on one hand, and that includes the 10 minutes after our meal was done that we had to wait for the check. We will be back, and we WILL have a different waitress. read more

My first time to Buffalo Wild wing and I went for my Birthday and I received a invite for a free appertizer and I told the waitress and the manager would not do it. So I wrote to the General Manager and he wrote this to I am writing in regards to your experience you had at our store on the evening of Thursday, May 9th. I apologize for the negative experience you had during your visit. I discussed with the manager-on-duty about his actions in regards to not coming up to the table and addressing the situation. However, he went by protocol in regards to redeeming any type of discount for a promotion that the company may be having. We must have the print-out of the e-mail or view it from a phone to get the redemption code from it. We need to have this redemption code for corporate records, as well as for ours. Sorry again for the experience you had. We hope to see you again sometime in the future. Thank you for your time and understanding. Jeffrey Richards General Manager Buffalo Wild Wings, Streetsboro I informed Corporate about his response and this is what they wrote to me: Thank you for the comment about your store experience; I apologize that you are frustrated with the situation. Any time there is an issue with a local store, it is at the discretion of the GM to handle the situation. This is where your comment should have gone, and who should have responded. As far as what happened that night... I am not sure what the issue is, but it appears as though they did handle the situation per store protocol. Promotions at a local level are handled based on store guidelines, and this is especially true for our franchise locations, like the one in Streetsboro. Again, I apologize that you were frustrated, and I hope that this helped you to understand our policy a little better. -The Buffalo Wild Wings Marketing Team Protocol are followed when it benefits the company. read more

This place is the worst!!!! The customer service was nonexistent. I will never eat there again. I complained to anyone who would listen and nobody cared at all. I spent over $70 for myself and my son to eat. For the amount of money I paid, you would think it would've been a better experience. I will never return to this location. Thanx for nothing!!! read more