Very disappointed with Bartender, named Cody. He doesn't belong there. Very disrespectful to people with disabilities. Will not serve me. A customer had to get another bartender to receive my orders. Please train your employees to be more respectful. read more

Unfortunately not the best experience here....I ordered food online and i ordered "boneless" didn't get that and it literally says BONELESS and i payed for extra ranch didn't get that. The wings were hard as shit kinda taste like old wings and tuff. read more

We went in for the bottomless apps. We got sat and waited 10 minutes to even get greeted. We ordered pickles and mozz sticks for the first round and they said they were out of the mozz sticks. (we should have left then.) We got chips and queso instead. Then we order some onion rings and they're out of those too! So now all we've had to eat is pickles and chips. So we order a sandwich to share to try and fill up. It was very basic and not very hot. I was not impressed at all. And the inside of the place was dingy and smelled like spilled beer. And they had weird fail videos playing on the TV. Will not return. read more

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great service but me and my group were sitting for over an hour on our food. Groups coming in after we're getting their food before us.

Waited an hour for 4 burgers, ridiculous. I didn't know making 4 burgers was this hard nowadays.

Oh my. We truly aren't picky but.... the wings were awful. The bone in wings my husband had were the driest thing he's ever eaten. There are words. The service was fine. Not bad not good, fine. But the wings... we will probably never go back. A waste of money. read more

Horrible management and experience. We are visiting the area and I had went to a local coffee shop (which was amazing by the way) and then came to Buffalo Wild Wings. I brought my coffee in to finish it. I walked in the door and the first thing the lady at the front said was trash your drink, we don't allow outside drinks. There is NO sign on the outside of the restaurant stating this. They were very rude, unapologetic, and bold. Rude people don't deserve to work in service. read more

5 Stars. We try to eat here every Saturday. The staff here is consistent, & it doesn't seem to they have a lot of turnover which is positive. The employees seem happy. The food is consistent. Boneless Wings for the kids/husband. My go-to is the cheese curd bacon burger. If you go in on Thursday, it will be busier & louder since it's BOGO DAY boneless wing day. Super great deal if bringing the whole family, but personally we like our quiet Saturday afternoons. read more

3 strikes their out, never again. This is the 3rd time I baby ordered food for pick up and it took over an hour to get it past my pick up time and then to top it off I'm missing parts of the meal. If I wanted lousy service I would have gone to a fast food place read more

love this place. the service is really nice and the employees who serve us with food and with drink are extremely kind

So after many years, I can officially say this place has fallen from grace. The food has become overcooked and under-seasoned, and it seems they more interesting in speed of service than quality. Sure, they are a sports bar and have kitschy table games and standard sports games on the many TVs, but most people would come to a BWW for the food. I implore you, don't come here for the food. It's lost the initial magic of being a new choice to eat at with friends in this small town with few options for the younger crowd like myself, and is now just sad. The food is awful. the kitsch is just embarrassing now. and this place has lost another customer. read more

I've been a regular here for since 2018, usually on Thursdays for the boneless special. At first it was always a great experience - better than any restaurant in the area - but starting with the menu change in 2019, the experiences because to lose the high quality. It started with the queso change. I love queso. I ordered it all the time before the changed it in 2019. Now, it's just gross. After the menu change, the quality of service changed. I've experienced issues ranging from poor customer service, to less than quality servers (and I don't like mentioning it because too many good servers get the short end of the stick), to cold, undercooked, or gristle filled wings, to orders being wrong. Quality service here is hit or miss anymore. The photo (taken March 5th) is one of the few picture worthy meals I've received here since early 2019. read more

Buffalo Wild Wings - Boneless Thursday: Caribbean jerk & chipotle dry rub with ranch dip. - American Near Me - Waynesboro, Virginia

It's only been a couple days but had to come back for the all American burger and side of fries! It was soo good! KK got her some kind of avocado bacon burger that she said was perfect and enjoyed very much. Service was friendly as always, and it was a bit faster then the normal service. My total being under $12 I can see coming here a lot more or doing pick up instead of fast food when I'm craving burger and fries read more

Buffalo Wild Wings - Look at all the sauce on that one, oh wait it doesn't have much sauce at all :/ - American Near Me - Waynesboro, Virginia

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The workers were friendly and helpful when I called in my order and when I picked it up. I would go here again.

do not order dressing for your wings. that shits expensive. $1.5 for a micro portion.

We waited 20 mins after being seated by a hostess and no server ever appeared. (Even though many were just standing around watching the game that was on). Told a server on the way out why we were leaving. He said "Oh, seriously? Sorry." Left and went to the Fishin' Pig nearby and had a great meal. I think these guys have become too comfortable being the only late night, weekend restaurant open in Waynesboro. Oh, wait, they aren't. Skip them and go to Fishin' Pig. read more

Dropped in on my work travel. Wings were fantastic as always. Jessica behind the bar was fantastic. I had noticed that I haven't been getting points from my visits even though the receipts had my name and rewards on them. When she put in my number I didn't get points again. She took the time to get my email and have her manager dig into it for me. Cheers read more

I've eaten at numbers BDubs in the area and this one is the worst. They have yet to get an order correct from the kitchen. Every, friggin, time. Dry chicken chunks in both salad and buffalitos. Specifically asked for no tomato or sour cream - order came with both (again). Server gave up on us when he saw we were not happy w the order. I assumed he figured he wasn't getting a tip anyway. Although it was the kitchen's fault not his Is all you want is beer and chicken wings it's hard to screw that up. Anything else and it's best to go someplace else Won't be back Update. Went back b/c we were given a gift card. Same deal. Food was served cold. Had to actually get up and go to server station and ask for silverware. After returning to table and waiting a few minutes I actually went back to the station, turned out server around and took the napkins and utensils from her ha d and said 'we are hungry and gonna eat now'. Ugh. Worst service ever and consistently so. Eat somewhere else. read more

Stopped in to watch the Virginia game our waitress Nicole was awesome from the start!!!! We stayed for about 3 hours and not one time did we have to wait for food or drinks!!! Please recognize her for a job well done!!! read more

A standard BWs. The place was empty when we visited, got a mixture of boneless and boned wings with our beer. Service was decent, the foods were the same as any other BW's.... read more

Honestly I had high hopes I love the cheese curds and was excited to try the chicken quesadilla. Unfortunately I was disappointed my quesadilla was in pieces in the box and when I first picked it up they didn't give me the drink I ordered so I had to go back in. My friend also got ice cream and they did not give him a spoon. read more

Buffalo Wild Wings - The unfortunate quesadilla situation - American Near Me - Waynesboro, Virginia

The absolute most pitiful service I've ever had. Waiter had the poorest attitude I've ever seen, snapped at everyone and when I tried to order drinks for a member of a party that wasn't there yet, dude got pissed and said he wasn't taking it. Then came to the table to take orders, and was never back. I finally caught him to ask for a water, and he shook me off and never came back except to bring the check. Then after he rung up the card, the bill miraculously went from 90 to 100. So I assumed he added gratuity, and I certainly wasn't going to add any more after the lack of service as well as the attitude. Then he came back by for the 3rd time to say "100 dollar fucking bill and no goddamn tip" and then after we left, came outside to yell something to the extent of "fucking ridiculous" across the parking lot. Classy dude. read more

Good but you have a 50/50 chance of them being dry as hell. Shouldn't have to ask for extra wet each time.

I'm so glad that I came here tonight. Johnny was such a nice guy. He gave us a great white shark drink and excellent chicken fingers. We will return. read more

I hope the food is good because the pick up service is terrible. Long lines, no organization, no on line ordering. I would expect better from a National chain. read more

Great experience from beginning to end. Food was hot fresh and fast, our server was friendly and helpful.

I disagree with the comment before me. I come her at least once a week and I've never Been shorted. Service is hit or miss but the food is usually consistent. If you don't want a sports bar ambiance, don't choose this place and then complain about noise. Typical chain restaurant. No frills. read more

If you're ever been to BWW, this one is pretty ordinary. I go during lunch about once a week, and most of the time I have a pleasant experience. I've only ever had one waitress who I would consider bad; she overcomplicated things when we ordered, ended up getting my order wrong, never brought napkins even though we had traditional wings, and never gave me a refill my entire meal. This again, was only one of my many visits here. I've had every type of sauce here-twice at least. The best flavor is spicy garlic. Do yourself a favor and try it, but it is a little on the spicy side of the scale. Overall, this b-dubs is OK, but nothing spectacular. If you like wings or sports, go here. If not, you won't be too impressed. read more

Ordered takeout on the app. Pick up was at 9:20. Wasn't ready till 9:50pm. Place is short staffed and needs help. Food is good like always but be prepared to wait!!! Till they find help inside, might think about something else to eat. read more

I had wings, which is their specialty, and is supposedly fresh. My chicken wings wings were far from fresh or tender. My son had fries. And that as well was among the worst fries I've ever had. That was it for me. I'm not gonna go there anymore. read more

So my son and  If I decided we wanted to come here and finish the titans game last night. Is planning to eat some chicken wings and fries.  When we walked in I walked up to the hostess stand and we were greeted by the glasses wearing hostess with "there is a 15min wait". Not "hi welcome to Bdubs" or any other polite greeting. She then asked if we wanted a table and I reluctantly said we wanted a high top table when available. She reminded me again it would be 15mins and we would need to sit on the benches or wait outside. I said fine and asked if we could walk over to order a drink while we waited. Then the nasty glasses wearing hostess snapped at us stating "we could not do that, that we either could sit on the benches or wait outside". I am now very irritated, but both of us were hungry for chicken wings. So my son and I stepped to the left of the hostess station and immediately the nasty glasses wearing hostess snapped at me again and told me "you cannot stand there b/c that is a fire hazard". That was it for me! Even the couple that was standing there were taken back. I told her to take us off the list b/c that we would not eat here. I frequent the one at Tanglewood in Roanoke with friends watching games in Roanoke. We were in visiting parents and family. I have never ever been talked to so nasty. That nasty glasses wearing hostess should be mopping floors in the kitchen and not be dealing with customers. I will never set foot or spend a dime in that location. Management really needs to rethink the glasses wearing hostess's position. read more

We have been to Bdubbs everyone and this is the liveliest with the most friendly staff. This is going to be our Sunday thing.

Not like it used to be. Recent visit was dissapointing. Food was on the cold side, buns on burger were stale, meat did not taste good. Fries were cold and stiff. I will not be going again soon. read more

Wings are the best anywhere in my opinion as far as taste. LOVE the onion rings, too. Service is always good. Lunch deals are well priced

Arrived at 8pm, it took 30 minutes to get seated, another 30 minutes to place or food order and another 40 minutes to get our food. Surprise, surprise, the food was cold. I will never be back or recommend to anyone I know! read more

Service can be a hit or miss if not waited on by the certain handful of staff members that seem to stick around. Management seems cold and distant. I've never had a member of management check on our table & have never seen the servers/bartenders receive assistant by them either. The one time I had interaction with the middle aged African American female manager, it wasn't a favorable one. The bartender noticed part of my order wasn't pleasing to the eyes. I never brought it to his attention but he insisted to get me a new order of wings. She (the manager) brought out the new order with a disgusted look on her face and simply said "are these the wings you didn't like?" When I nodded yes she abruptly grabbed them and walked away. No apology, no smile, no questions on what was wrong with them. This past Tuesday while our server was slammed waiting on tables and helping man the bar, the same female manager stood at the table beside us chatting it up with someone she knew for nearly 20-30 mins. While the entire time my boyfriend and I sat with empty drinks, dirty tables sat surrounding us and watched as a new customer seated flagged down a server to see if he could eventually order something to eat. Only to be told he wasn't in her section. I had to go to the bar and ask for a refill and the check. It's a shame to have management around on a busy night not setting an example of being a team player. read more

If you have ever been to a BWW then this place is the same as many others in the chain which I like because that means the food is consistently good. Thursdays are 60 cent boneless wings. Happy hour prices are always great $2 domestic beers on Thursday. They also have trivia on Thursdays in which you can win $5 per round you win and you don't pay in. Their alcoholic drinks always taste good as far as their mixed drinks, my favorite is any of their margaritas. Good list of draft and bottled beers. The nachos are huge and always taste amazing. We usually order their honey BBQ wings which have a nice kick to them and go perfectly with their shoe string fries. This location was great since it had an outdoor seating area and was very large. read more

Food was decent bar food. Service was awful. We were the only table in the place. Had to get up to ask for something and my sons water was never refilled !! In an empty restaurant!!! I won't be going back. read more

All the bartenders are awesome... great place to watch a game. Management is good people too!

Real good wings and fast friendly service at lunch time.