I was seen by a provider named Paul Saby who had terrible bedside manner. When he walked in the…read moredoor he said "hey" and did not professionally introduce himself. I got a cream which has been helping the rash I came in for but he told me I would need to use it twice a day for two weeks but the cream I received was not enough. I called back to ask if I could be sent more of the cream to follow his treatment plan of twice a day and then if it did not improve go see dermatology. The representatives on the phone told me the same provider was not at the location today and the current provider did not feel comfortable sending more cream in which I understand. I asked if a message could be sent directly to Paul Saby but instead the "nurse" who could relay message had a condescending attitude and told me they had connected me to her since I didn't want to accept the initial explanation from the first representative. I was not asking for a refill for the cream, I simply wanted to follow the treatment plan of using the cream twice a day for two weeks and I knew I would need more cream to finish out the two weeks especially since the cream is working.

I have been so disappointed in the local urgent cares over the years. I am so pleasantly surprised…read morewith the level of care received here today. The woman at the front desk was welcoming and professional. The nurse and NP listened , sympathized and worked to find a way to help me get well more quickly. I highly, highly recommend this location.

I used to come to The Drs Inn when I was young, broke, and uninsured. Dr. Vrieland always provided…read moretop-notch, high-quality care and treated me like I truly mattered. I didn't come from a home where healthcare was prioritized, and Dr. Vrieland helped change that for me. Dr. Singha did as well. They helped me better understand my health issues and also helped diagnose an underlying disease. I have never found another practice that provided the level of care, compassion, and respect that I received here. As I struggle with my current provider, I'm constantly reminded of how exceptional these doctors are, and I'm genuinely looking forward to returning to the practice.

I've been coming here around 25 years and I LOVE LOVE Dr Sinha! I've raved about him so much that…read morenow he stays so busy it's hard to get an appt when I'm really sick. But I can always get my physical and my hug with him once a year plus seeing Dr V is always a pleasure! This place doesn't treat you like a number... you are never rushed and they are thorough! Why? Because they care about people. From the moment you enter the sweet ladies at the front desk are always kind. Then the ppl that take you back for weight, BP, temp have always been so sweet and kind. There's not a lot of staff turn over there so I've been seeing Robert, sweet Samantha for years! Today's nurse was wonderful didn't even feel it when he drew my blood. I can't say enough good things about this fabulous office. I just hope it never gets so busy that I can't get in !

The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

Dr. Lee and the entire staff at Aylo are simply the best. From scheduling to exams to scans to…read moretests to communication - there's nothing they need to improve upon. Everyone is so friendly and they make you feel right at home. They actually care about you! My family and I have found our new primary care practice.

I finally spoke with the office manager. She told me that my high bills were because I have crappy…read moreinsurance. She furthermore explained that it is not the doctor's responsibility to tell you how many labs they are ACTUALLY going to send for or how much they cost. They may ask if they can send a "couple" of labs but they have the choice to send 20, 30, or as many labs as they want no matter how much they cost and YOU WILL pay for it! I don't understand how they get away with this!!! It's none of your business how many labs they're going to request or how much they cost! It's only your business to pay for it even without a statement explaining what you're even paying for!!! This is by far the worst, most crooked medical facility, I've ever been to in my life!!!

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

This was my very first time going. I went to establish care and a PCP. They were very professional,…read moreclean, efficient and caring. I met with Dr. Brewington and really enjoyed my visit. She took her time getting to know me and asked important questions. Will be establishing care with them.

The Dr I went to Mince could care less about me did not ask questions? At all . Yes she listened to…read moremy lungs and pushed on my stomach . Woohoo . My prescription is a hot mess .. called in totally different than what I have been prescribed for the last 20 years. She was so totally disinterested in me as a patient it was sad . ! Maybe she should retire . I've been in medicine 49 years so I would think she would at least pretend to care and interact with her patient. I wasn't told what labs would be drawn just some lady came in stuck me missed , frustrated her she left .. then came back and stuck the other arm . ( I'm a very easy stick !) Oh still do not know what labs would be? It was horrible ! What ashamed! Then she tells me she can't prescribe my Add med ? I've been on for 25 years . What ? Oh ok .. Humm .. who does that ? Also why would u increase med if it's only 4 pts over on cholesterol? And I don't know the total cholesterol that drastic ? Still don't knew what all my blood work is or what was drawn . Totally unprofessional .

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

They don't take insurance AT ALL... save your money and go somewhere else! They wanted $245 for me…read moreto see the doctor and do a strep test! Like that's my copay to go to the emergency room. This place is a joke. They also told me because I'm pregnant that the doctor has very little knowledge in that... I just wanted medication that wouldn't kill my baby. The doctor should know the basics. Don't go here.

The Dr. is amazing. I have been scared to get off opiates for years and he has helped me more…read morethan I could ever thank him.