Dr Macklin is a brilliant doctor! I feel confident that I am…read moregetting the best care. Really the doctor is helping me to be a healthier person. The staff is kind and professional.

Still feel the same! Worst medical office in Buford, plus what else is going on in there? Weird,…read morepeople sitting at their desks like cubicles working, on what? Maybe three patients being seen and over 20 employees...with that being said still slackers and rude! Happy to no longer live in that area!

Nurse Julie and Dr. Hughes were awesome. They were polite, attentive, and over all had a great aura…read morethat immediately made me feel comfortable. Everyone I interacted with in the office was pleasant. I'll definitely be using Dr. Hughes as my primary.

Best Doctor that I have ever had. Staff is friendly and knowledgeable. I would highly recommend Dr…read more. Hughes.

I visited Primary Care in Sugar Hill (Southeast Medical Group) for the first time. Dr. Alana…read moreVillada is highly professional and empathetic. The office staff seems committed to offering the best customer experience. I can tell they succeed at that. No issue with them. My concern relates to time spent as a new patient. I spent 25' max. with Dr. Alana Villada. I spent 25' in a direct personal exchange between me, the patient, and the said Dr. I received a bill of $308.10. I checked with my insurance. I was billed under code 99204 (New patient office visit, 45-59 minutes). I reached out to the billing team and they sent me back to the office manager. The office manager stated that any work conducted by the Physician via the portal (like uploading and posting a comment about a lab result) can be minutes aggregated to the initial visit face-to-face. I am in disagreement since I interacted with the doctor only 25'. Any work done after the face-to-face visit culminated (asynchronously, not demanding a patient's response or physical examination, online, etc.) cannot be considered an in-person visit with a licensed professional or be billed under the same care or service provided. Please, see my invoice.

I've been coming here for years with no issues. However, after being billed for an office visit on…read moretop of my annual exam because I expressed concern about dry mouth when I was asked if I had any additional questions, I'm extremely disappointed in this practice. I wasn't even given an answer or a heads up that a question about my physical health during a physical exam would be billed separately I wasn't even looked in the eye when she said she would order additional labs to make sure it wasn't an autoimmune disorder. 30 seconds for a question I wasn't aware didn't fall within the category of my annual exam and $140 later I'm still wondering how health professionals have gone this far downhill. They don't care about our well being, they only care about how many charges they can unknowingly bill us for until we've had enough.

Waste of time and money , I set an appointment for an ultrasound and paid ; only to be told that…read morethe insurance doesn't accept payment after i've paid . Every occasion i've came in here it's always something . id drive to another location before coming here again!

Arrived at 3:15...didn't leave until 4:43 with NOTHING DONE! Nurse Kristine Dawkins was uneducated…read morein inserting a needle. She asked several times if others have failed to make her feel better, however it's never been an issue. After failing 4 times and becoming stimulated, I requested to allow an office who is capable of completing the insertion. Watching her insert the needle, she was trying to explain how she couldn't do it, while the whole time the bevel wasn't even inserted. She denied me my $140 deductible back of no work being done, followed by "you're a horrible daughter" "I'd hate to be your mom" "you're embarrassing" and many more aggressive statements because of her anger on failed attempts. She was at the desk, laughing. The Dr stood there the whole time with no concern. I left out with sore, bruised arms. I will never be back at such a place! I felt very intimidated by the ginger who walked behind me while I was trying to leave. I should've allowed the 2.5 stars on here to be my warning. No wonder why it was so empty in the lobby!

The best doctor for your family care. He is loving, caring and he talks to his patients. Dr. O is…read moreone of a kind.

This facility called my 80 year old father 3 days ago to confirm his appointment for this morning…read moreat 9:00am. We get here and the facility is closed with a sign that says closed for renovations. This is not the first time this has happened. There were other patients outside shocked as well. We are notifying our insurance companies to stop referrals to this facility. It's a joke an should not be allowed to operate like this.

Excellent care from start to finish. The staff was friendly, professional, and made me feel…read moregenuinely cared for. The provider took time to listen, answer my questions, and explain everything clearly. The office was clean, organized, and welcoming. I'm very grateful for the outstanding care and highly recommend NGPG.

FNP Dena Patel is a very good and detail-oriented physician. This review is about the low quality…read moreof the support staff. Don't try and make an appointment by phone, the staff cannot understand english and will make an appointment when they want and not what you request. Also if you are prescribed a prescription triple check where they are sending your prescription. The staff does not follow your stated choice in your medical record that were confirmed during your visit. They send it to whatever service they choose, and it will take 3-4 call to solve the issue. (not many people answering the phone understand English). What funny is they send you a survey about your visit and there is no questions or areas to comment on the nursing support staff. It shows there are no standards for the nurses there.

Dr. Patel is a wonderful doctor. He listens & he explains everything so well. I am very happy to…read morehighly recommend him. He lets me ask questions & is so patient with me. Wouldn't go anywhere else.

Dr. Patel and his assistants are excellent medical professionals, the best my wife and I have ever…read moreseen. He saved our son's life by diagnosing his rare chronic appendicitis. He diagnosed my wife's trigeminal neuralgia when even neurologists could not do so. He has provided me with great care as my primary care physician for about 20 years. We highly recommend him.

My 2 week old granddaughter saw this pediatrician in her Suwanee office and I was welcomed at the…read moreappt, as was the new baby's five year old sister . I have an extensive background in child psychology and was very impressed with this physician's bedside manner, her genuine concern for both baby and big sister and her affectionate demeanor with both children. She asked pertinent questions and gave easy to understand advice about breastfeeding, preventing diaper rash and caring for a stubborn umbilical cord that refuses to fall off. I was delighted that my grandchildren have such an amazing doctor right around the corner. I would highly recommend this physician to new mothers.