I'm a little embarrassed to write this, but hopefully what I went through will help others. I woke…read moreup one night and needed to use the facilities. As I was standing in front of the toilet doing my business, a rat swam up out of the drain. I had heard of this kind of thing happening, but I thought it was an urban legend. Nope. It can really happen. After chasing him down the drain with the toilet bowl brush, and shoving the brush into the drain to keep him away, I went online to see what could be done. Naturally, I turned to Yelp for an exterminator. I learned a few things; first, the rat did not come from the sewer, it came from the roof and down the sewer vent. That is now covered. Second, the rats were attracted to my bird feeder, which is now gone (sadly). Edgar came out and reviewed the entire house with me, showing me where they were getting in and laying out a plan of action that would eradicate them. I am beyond happy with the work he did. It's only been a little over a week and I can already see a huge difference. I did find out that they had made it into the attic, but they are being exterminated as I type this. Edgar is amazing. He knows what he's doing, he is incredibly thorough and he does everything he can to ensure that he doesn't make a mess in the house. I was very impressed with him, and not surprised given that he has 62 reviews and 5 stars. When I checked his website I found that I was technically out of his range, but he agreed to come anyway. This man is the real deal. His work is excellent, his prices are fair, he knows what he's doing and he will help you if you have a rat problem. I cannot stress enough how awesome he is. I am very happy to give him a five star review because he deserves it.

Edgar just left and I couldn't be happier with his service. The man knows rats! He showed me…read moreexactly what to do and where to get rid of my rat problem. 10/10

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

I see some of these comments are a little alarming, but I must say this is a very decent company,…read morewhich I feel is very good with communication because no matter what they always get back to you my special Angel over there is Tyler Wright the gentleman is a man of understanding, patience and compassion and I appreciate his service Thank you, Tyler Wright

I can't recommend Critter Cop highly enough! Jim, is a one-man operation, but he didn't come…read morealone--his sweet wife accompanied him and both were kind, professional, and confident in getting the job done. Together, they make an incredible team. We had a mama raccoon and her babies living in our attic, and Jim & Sally came out not once, not twice, but three times to make sure the job was done right. He was determined, thorough, and clearly cared about doing the job humanely and effectively. Throughout the entire process, they were both respectful of our home, took the time to explain everything, and made what could've been a stressful situation feel totally manageable. If you're dealing with a wildlife issue, this is 100% the team you want on your side. We're so grateful for their help! Thanks to Jim for his relentless "seek and evict" missions, our attic rave is officially over and those unwanted tenants have finally been shown the door! And the cherry on top? His pricing was reasonable and fair; no hidden fees, just honest rates for a job well done.

Let me share my experience. I know Jim personally. He used to brag about going out to Route 27 near…read morethe Everglades with an air rifle, using the animals he trapped for target practice. He once told me, with no remorse, how he slammed a cat against the wall because it was meowing or not listening to him. He described how the poor animal staggered around in circles afterward, clearly in distress. He knew I was an animal lover, yet he seemed to take pleasure in telling me these horrifying stories--almost as if he enjoyed my discomfort. One day, he came by where I lived and removed a dead duck, tossing it casually into the back of his truck. Moments later, I heard a loud thrashing noise coming from the truck bed. When I asked what it was, he told me it was a raccoon he had captured. That raccoon was trapped in the back of his truck--in the middle of summer, in Florida heat--right next to the decaying body of the duck. The smell was unbearable. When I asked him what he planned to do with the raccoon, he told me he'd take it out to Route 27 the next morning and shoot it with his air rifle. I said, "That raccoon's going to be in your truck all night?" and he just shrugged, like it was nothing. To those of you who have given him glowing reviews--I understand. He presents himself as friendly, knowledgeable, and competent. And yes, he can do a good job. But that's only one side of him. There's another side--the side I saw. The side that takes pleasure in torturing helpless animals. The stories he shared and boasted with me were disturbing beyond words. They made my skin crawl. I wish I had proof, but I don't. There are more stories...however, what I can do is be a voice for the voiceless. The next time someone hires him, ask what he does with the animals he traps. Transporting a raccoon to another location legally is extremely difficult. In most cases, they're euthanized--yes, even baby raccoons. Invasive animals can not be relocated, that's what he told me himself. He boasted about it. He talked about the Everglades and his air rifle, but that's not the part he shares with customers. It's been way too long since I've held my tongue...I'm sorry I didn't help the innocent raccoon that day...I felt so helpless Maybe the Florida Department of Agriculture and Consumer Services (FDACS) and the Florida Fish and Wildlife Conservation Commission (FWC) should take notice.

We recently discovered that we had termites in the fascia board of our house. After submitting a…read morequote on Yelp for termite extermination, this was one of the companies that responded. They offer the traditional tenting which requires you to prep your home and leave for a couple of days or a treatment called DLT (Drywood Liquid Treatment) which is considered safe and does not require any prep or evacuation. We chose DLT which they agreed since there was no evidence that termites had penetrated into our house. There was a slight odor which quickly disappeared. No mess, no clean up, it was great! Since we had termites in the fascia board, they told us to have those boards replaced and to let them know when they've been replaced because they would come out to re-treat those areas. They were true to their word and came back out weeks later to re-treat. They were very professional to deal with.

Great professional service! They stood by their promise and came back after they were paid.read more

I've used this company twice! The first time, my tenants found them and made the arrangements to…read morehave a hive removed. When I discovered a hive at a different property, I called them again. Both times, I was very pleased with the outcome! Gary and his wife Jen are super easy to work with and very knowledgeable. They made the hive removal a breeze! Gary was also very conscientious about not making too much of a mess with the chemicals and the hive. Cleanup was perfect! One thing you should know is that while Gary can open up your drywall or concrete wall to get to the hive, you will need to make your own arrangements to close any holes back up. After having a really pleasant conversation with Gary during the removal, he gave me a little bonus of honey before he drove off. A+ to the A Team!

The A Team & The Bee Removal Miami Team can not be more strongly recommended. I came home one…read moremorning to find a swarm of bees near my front door and called them after finding them through a Google search. From the initial phone call to the moment the job was done, everything was handled professionally and efficiently. Their response time was fast (I'm writing this less than 2 hours from the time I called them), and their pricing was very fair. The technician who came out was extremely knowledgeable and took the time to do a full inspection to make sure there were no remaining issues. I really appreciated the thoroughness and care they put into the job. I am so glad I found them and would highly recommend them to anyone needing bee removal services!

Jeff Wood did an exceptional job. I thought the raccoon was dead. when Jeff approached it was…read morealive! I thought God now the price is going up! but it stayed the same. His service is the cheapest in town. He gently trapped it and put it in a cage. Thank you Jeff.

A raccoon got stuck trying to go into my roof through soffit and died there. I called Jeff and he…read moreanswered his phone right away, he asked my scenario gave me a price. He told me he'd put me down on his calendar for that day and would call me when he was on the way. Jeff did just as he said he would. He was at my house in less than three hours and removed the dead raccoon entirely (it was stuck) sanitized and left everything in good shape. Jeff Wood, is reliable, responsive, and honest reasonably priced! Thanks so much for coming out short notice!!!

So 3-4 months ago we began seeing holes in our front yard. They weren't very big but they were…read moremultiplying. After 1/2 dozen times or so of playing I'll fill it in and you dig it out again with some little nameless, faceless albeit ambitious opponent and seeing it was now creating a burrow near my drain pipe I decided I better call professional "critter deportation. But, above all else no matter what it was I didn't want it hurt or killed. At first I didn't have an inkling what it could be and frankly I didn't care. I owned pet rats growing up so even the vilest of vermin to most people is still wrong to kill to ME! Just an FYI of useless trivia. There is an honest to God study that showed children that own rats as pets have an easier time learning concepts and remembering them. No idea why this is so, but it was a valid study. Parents, your kids need rats! But, I digress. Anyway, I began using Yelp to call several places to get prices and opinions on what it could be while avoiding the business' that showed pics of them killing intrusive animals. It's was enlightening. Like all business' you get the gamut of highly professional to rude and aloof to stupidity that even you know is wrong. One of the business' I called (on Yelp) looked at the pics and said "I'm going to do you a favor and save you a bunch of money! This is from your sprinklers." I replied really? Hmmmm that's odd because when I fill the holes the very next day there are little mounds of dirt opening the hole again with VERY obvious big claw marks in it. Plus, it's also odd because we just laid our irrigation system and we have absolutely NO piping in that area. His response: "All I can tell you is what I know, and I KNOW this is from your sprinklers." Shaking my head I was done with nonsense so after calling several and getting exorbitant fees, idiot ideas, and people who didn't call you back I finally reached Bobbie Sue the owner of AAA Critter Trapper. She responded immediately, her fees were reasonable and she could be here the next day. Can I get an Amen?!?! She also guaranteed me that she traps humanly and releases not killing or even harming the animal. She was here first thing the next day with her team. She identified the holes as being from an armadillo (other knowledgable people had advised the same) and began by fencing off all the entrances & exits and putting a trap inside. Because armadillos move around and sometime have several burrows I had been adcised already that trapping it wasn't guaranteed. She left the fencing up and the trap in it for 3 days. When nothing was found in the trap she assured me it was safe to assume the burrow was unoccupied and filling it in wasn't going to trap and kill an animal inside. Her and her team did the work filling in the holes starting with jagged marble rocks. She advised me that most animals can't or won't dig out the blunt sharp rocks that can be found at any garden center. She advised me to then cover them in top soil to allow my lawn to recover the areas and finally she advised me how to clear our lawn of Grub Worms which is what the armadillos are looking for to begin with. I was elated by her prompt response, professionalism and her regard to resolve the matter completely. The morning they came to remove the fencing and close the burrow holes it was pouring rain. Her and her team couldn't have cared less. They did the work they needed to do never making the rain an issue. I guess when your job involves working out in the elements, the elements don't stop the work. So, If you have an issue with rodents, wild life, or problems from intrusive animals I highly recommend Bobbie Sue and her team. A woman is the right man for the job!

I'm thoroughly impressed with the service I received from AAA Critter Trapper & Repair. Bobbie Sue…read morewas very responsive, her and the team came out to review our situation, offered a solution that not only helped protect my home but also saved me lots of money. I highly recommend them and I'm asking for a pest control quote to possibly displace my current Big Brand service. I definitely prefer to support a small, local business that does excellent work.

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

We called this company to help us remove a live raccoon from our attic, he charged us for the…read moreconsult and did nothing. He advised us to catch the animal ourselves and call him after, he also charged us for this. We asked if the animal sought our attic to have babies and he said no that raccoons have offspring in Spring, he does not know what he's doing or talking about, she did have babies and now he will not help us get them out. He should have looked when he first can but he obviously didn't. We have called another, more knowledgeable company and we're told this was not the correct way to safely remove this family from our attic. We feel awful and this person should not be advertising he is a reliable animal remover. Don't hire him!

Reliable. And removes animals…read more These guys came by an hour and a half after our first phone call. Diagnosed the situation, remediated and evicted the critters same day... by the next morning, the space was sealed and unwelcomed houseguests had left.