Round 3 This morning they came back, and now it's something…read moreelse. I'm not sure how. The tech advised me last time that they were to order a weight, screws, and a tub. Today, the tech came with only the screws and the weight, no tub. Then he tells my husband it's the tub. Why was this not ordered when I was informed it would be? So now, 45 days with no washer. I don't understand how you tell someone you plan to do something and you don't. How do you run a business? I have filed a third-party complaint with RC Wiley, and I filed a BBB report they are listed as a F business anyways for not responding to complaints. This is ridiculous. With all that said and done, you billed RC Wiley 1200, a brand-new washer. Instead, you billed them three times for service calls and then sent a huge bill which you knew would prompt them to replace my washer. This should have been done the first time you came. Horrible service and practice. RC Wiley informed me for next time just tell them not to use Buy Rite for services and they will use someone else

These guys are the worst. They come out to your house to waste your time. Tell you something is…read morefixed when it's not. Then when you call them back to tell them nothing was repaired, they tell you they've ordered your parts and that's the last time you'll hear from them. No one picks up the phone over there... I called whirlpool to complain and they said that Buy Rite closed the ticket as "completed". WTF... I am on the phone right now with Whirlpool requesting a new service provider. Wish me luck!

He fixed my nonworking dryer very quickly. Price was reasonable and he showed up on timeread more

The Best In The Business A+ Quick Response And Best Customer Service!!!! Fixed My Washer Thank…read moreYou.....

I could not be happier with the service I received from Special T's! I had previously called…read moreanother repair place. He told me to disconnect the dryer vent and run it ....then, let him know if I was still having an issue. My washer and dryer are on a platform that I could not move myself. I never called him back. When I called Special T's, Taunya answered the phone. I explained the issue and she was happy to help. She sent Chris out to analyze the intermittent problem. She also called to say he was ahead of schedule and asked if it was OK if he came early. He disassembled the front of the dryer and checked everything out. He made some adjustments to max temperature. He told me if it continues to happen, it's probably a part that is only about $60.He was very thorough and polite. It is unfortunately rare these days for service companies to be responsive, professional and not try to rip you off. I highly recommend this place !

Taunya and her techs were responsive, friendly and professional. I thought the rates were…read morereasonable and they were willing to be flexible. Definitely recommend.

What a life saver! I have family coming this holiday weekend and so many sheets and towels to wash,…read morebut my dryer stopped working. Max was able to come by at the end of the day. Fixed the issue and it's back to laundry work for me. He was so friendly and responsive over the Yelp message system and reasonably priced for the quick service! Thank you again!

Would not know, ghosted me over a simple washer repair. Had to use a different company…read more He reached out but never got back to us, quite sure he is amazing, but we did not even get to use his service.

Andre was very professional and we were extremely happy with the result. We would recommend him to…read moreanyone needing his services!

Andre was very thorough and timely. Highly recommend. Andre was able to do AC maintenance and…read morerepair my fridge.

I.met the owner…read more First class guy, hard worker and on time. Hire him. Very handy. Cost effective and fast. Everything you want in a repair guy.

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.