I.met the owner…read more First class guy, hard worker and on time. Hire him. Very handy. Cost effective and fast. Everything you want in a repair guy.

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

Great service. Excellent communication. Tech is highly skilled. I had to call them back for a…read moredifferent issue. I would definitely recommend them.

Maria who scheduled my appointment was very friendly and helpful. Peter the technician was able to…read morecome the same day I called for service on my refrigerator. Peter was honest and explained to me that my refrigerator was beyond repair. I really appreciated how thorough explanation was and his integrity. If I ever have an appliance issue again I will be contacting this company again.

He fixed my nonworking dryer very quickly. Price was reasonable and he showed up on timeread more

I had the dishwasher draining issue. The tech Amil come on time and fixed my the dishwasher…read moredraining issue . He fixed the dishwasher on fair price. . I really recommend him to anyone who needs the appliances fixed

David has been fixing my appliances for several years - washer, dishwasher, etc. He has always been…read morevery professional and honest. He recently came to inspect why my electric fireplace wasn't working. It was in fact operational and David was kind enough to point out the issue - without charging me. As a long-time customer, I'm more than pleased with his services.

David showed up to the appointment took our money for purchase of parts and we haven't been able…read moreto contact him since he came in NOVEMBER OF 2025. He won't call us back despite several calls, texts and email. He hasn't responded to either of my father or I since November. DO NOT USE OR RECOMMEND HIM TO ANYONE! This is potentially a fraudulent business:

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

I could not be happier with the service I received from Special T's! I had previously called…read moreanother repair place. He told me to disconnect the dryer vent and run it ....then, let him know if I was still having an issue. My washer and dryer are on a platform that I could not move myself. I never called him back. When I called Special T's, Taunya answered the phone. I explained the issue and she was happy to help. She sent Chris out to analyze the intermittent problem. She also called to say he was ahead of schedule and asked if it was OK if he came early. He disassembled the front of the dryer and checked everything out. He made some adjustments to max temperature. He told me if it continues to happen, it's probably a part that is only about $60.He was very thorough and polite. It is unfortunately rare these days for service companies to be responsive, professional and not try to rip you off. I highly recommend this place !

Taunya and her techs were responsive, friendly and professional. I thought the rates were…read morereasonable and they were willing to be flexible. Definitely recommend.

10/10 would recommend Chris. He was professional, courteous and communicative. He fixed the door…read moreswitch that we thought was the reason our dryer stopped working. In the process he found the thermal fuse had blown and fixed that as well as replaced the air duct in the back. He went above and beyond what we called him to do. My partner is chatty and loves to learn. Chris answered all of his questions and was very lovely to work with.

I received a quick response from Keith, he was able to work with my schedule to get my dryer…read morerepaired. He had a lot of knowledge on the specific model dyer I own. He had the parts needed on hand and was able to fix it up quickly!

It was a pleasure working with Michael. He installed my Samsung dishwasher at a fair price…read more Will definitely recommend him.

I reached out through Yelp to receive quotes for a repair to an appliance in my home. I received…read moreseveral quotes from different providers. Reputable Repair provided me with what appeared to be a fair quote, and I messaged back and forth with the repair technician, and we agreed on a date and time for an appointment the next day. About 2 hours before our scheduled time, I was informed by them that the technician would not be able to make it to our appointment. Less than 1 minute later, I replied back asking when we could reschedule. I sent a follow up message a few hours later, and as of now, more than 24 hours later, I have been ghosted by this company. I have only 2 days per week to get things around my home completed because of my work schedule, and now will not be able to get this item repaired until next week. I understand that things suddenly can come up, but in my opinion, when you go out of your way to earn someone's business by responding to a quote request, schedule an appointment, and then bail on that appointment and MOST IMPORTANTLY fail to follow up in a reasonably timely manner, indicating whether you intend to take on the job, this is missing the mark with your service. It only takes a few seconds or a minute to reply to a customer. I still have a problem that needs to be solved, and now have lost a week of time because of poor communication from this company. Follow Up: The technician did follow up with me several minutes after leaving this review, and offer to come out tonight. Michael seems like a nice gentleman, and indicated that he had an emergency. I will give him the benefit of the doubt. We will be taking our business elsewhere, however, and wish this company the best. I have adjusted my review from 1-star to 2-stars. Communication in this instance could have been much better.