He fixed my nonworking dryer very quickly. Price was reasonable and he showed up on timeread more

I had the dishwasher draining issue. The tech Amil come on time and fixed my the dishwasher…read moredraining issue . He fixed the dishwasher on fair price. . I really recommend him to anyone who needs the appliances fixed

I could not be happier with the service I received from Special T's! I had previously called…read moreanother repair place. He told me to disconnect the dryer vent and run it ....then, let him know if I was still having an issue. My washer and dryer are on a platform that I could not move myself. I never called him back. When I called Special T's, Taunya answered the phone. I explained the issue and she was happy to help. She sent Chris out to analyze the intermittent problem. She also called to say he was ahead of schedule and asked if it was OK if he came early. He disassembled the front of the dryer and checked everything out. He made some adjustments to max temperature. He told me if it continues to happen, it's probably a part that is only about $60.He was very thorough and polite. It is unfortunately rare these days for service companies to be responsive, professional and not try to rip you off. I highly recommend this place !

Third time using Special T's -- third time excellent, on time and quick service!…read more This time we had a gas leak from our dryer. Now it's fixed. I highly recommend Special T's!

The service itself was good and my dryer is back to normal now. The only issue was that they showed…read moreup at an unscheduled time without letting me know about the delay, which meant I had to clear my plans for the rest of the day. If not for the communication mix-up, it would have been five stars

Didn't wind up getting the repairs, but the service was great. Will definitely keep them in mind…read morefor future incidents.

Turns out that my dryer wasn't the problem. There was a lot of lint buildup in the tube and inside…read morethe wall going to the roof. I'm glad Max relieved my nerves! Thank you

Would not know, ghosted me over a simple washer repair. Had to use a different company…read more He reached out but never got back to us, quite sure he is amazing, but we did not even get to use his service.

Great service. Excellent communication. Tech is highly skilled. I had to call them back for a…read moredifferent issue. I would definitely recommend them.

Maria who scheduled my appointment was very friendly and helpful. Peter the technician was able to…read morecome the same day I called for service on my refrigerator. Peter was honest and explained to me that my refrigerator was beyond repair. I really appreciated how thorough explanation was and his integrity. If I ever have an appliance issue again I will be contacting this company again.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

David has been fixing my appliances for several years - washer, dishwasher, etc. He has always been…read morevery professional and honest. He recently came to inspect why my electric fireplace wasn't working. It was in fact operational and David was kind enough to point out the issue - without charging me. As a long-time customer, I'm more than pleased with his services.

David showed up to the appointment took our money for purchase of parts and we haven't been able…read moreto contact him since he came in NOVEMBER OF 2025. He won't call us back despite several calls, texts and email. He hasn't responded to either of my father or I since November. DO NOT USE OR RECOMMEND HIM TO ANYONE! This is potentially a fraudulent business:

Paul was extremely helpful when my dryer stopped drying clothes properly. It was heating up but…read moreeverything was still coming out wet. He first gave me suggestions to try on my own before coming out, which I really appreciated. When that didn't solve the issue, he came by and quickly diagnosed a blockage in the dryer vent that was restricting airflow. After getting it fixed, my dryer works perfectly again. He's kind, knowledgeable, and easy to communicate with. I highly recommend him!

Called Paul for my Samsung washer which would bang around and never finish a cycle. He said it was…read moremost likely the rods and gave me the total cost with an option to buy my own parts. He just left and now my washing machine is working again! He's very responsive honest. I would definitely call on him again for any washer or dryer repairs. Thanks Paul.