I've been bringing my vehicles here for years, and they consistently deliver top-notch service. They replaced the engine on one of our cars, and it's been running perfectly ever since. They handle all our maintenance, and we never have problems after their work. The owner is incredibly knowledgeable, professional, and respectful. I highly recommend them! read more

In 2024, May I took my car there for fixing oil leak and I paid lots of money over $ 1100 but taking my car home I still had oil leak and I took it back for about two weeks back and forth just to have oil leak again and over the winter. They gave me only 1 year warranty. I tried very hard to clean my driveway from the fark oil spots with all kinds of lotions but they're still there. They might do okay with other mechanical jobs but they didn't do a good job with my car oil leak and I shouldn't have to be charged so much money. I'm very upset and disappointed. read more

Burd's Auto Bays - Oil leak. - Auto Repair Near Me - Streamwood, Illinois

Love this Auto Shop as a female I feel safe going there by myself without bringing my husband for fear that I may be overcharged because I'm a female. They have worked on My Cadillac XT5 and I felt very comfortable with the price that I was given for the work that they've done excellent work on my vehicle highly recommend them. read more

I needed an oil change, a tire rotation, and an aftermarket air intake installed. I called at 8:00 in the morning to ask how soon it could be done and the answer was within a few hours. The bill also came in quite a bit cheaper than I expected. I think I will be using this place for my regular car maintenance needs. read more

Manager is really nice. I love this car repair shop. Everything was quick and reliable.

NEW OWNERS ! NEW, NOT SO GOOD EXPERIENCE ! This place has changed hands and the service has dropped a ton ! Time to find a new mechanic shop. Told me to bring in car the next morning, no problem, then the car is there for 5 days......and get this, they said they charge 3 % fee for payment by credit card. Nothing said up front. Really? just not a good feel any more. read more

Have known Bill and have used Burds Auto Bays for many years from a simple oil change to major repairs. I would highly recommended Burd's very professional work done right the first time very friendly in person and on the phone. read more

Great service by Bill and his staff. Always very accommodating in getting our cars in and quick turnaround as well. Very knowledgeable and fair. read more

Obviously my initial review was removed! This Business is under new management new owners do not take your vehicle there! I had my vehicle taken there to fix a oil leak I was having from my prior visit with them new owners did not install new parts like they said they did they lied! I still have the same issue again today not even a year later and my Jeep is still leaking oil! I I called them to talk to them about it they won't do a damn thing about it so guess what your business sucks! Anybody out there that needs repairs do not go to this business To get your vehicle serviced they will lie to you! read more

I miss Bill Burd but today I had a great experience with the new owner. He fixed a few things and I expected a much bigger bill but it was very fair. Bill wanted to keep my 2004 Toyota going for another 10 years. He would be happy with the new owner today. read more

I guess this place is really hit or miss. I see lots of good reviews here and a friend also recommended it. I was having some issues with my shocks and took my car in at noon on a weekday. The owner, Bill, told me they would take a look at it and give me a call. At 5pm, they hadn't called so I called them and they said they hadn't looked at it yet. I went it just before 6pm (they close at 6) to get my car since it hadn't even been looked at yet. That's when Bill started with the lies and excuses. "Oh, we told you how busy we are and it may take a while to get it looked at!" No, Bill, you didn't. Incompetence, lies, and excuses are a poor first impression. I won't be coming back. read more

I would not take my cars anywhere else but Burds. This shop is the best in the area and I recommend it to everyone.

Great service, great people. Comfortable waiting area with nice leather couches, coffee machine and tv. Easy location to get in & out. Honest service. They won't try to up charge you and sell unnecessary services in order to make a buck. I prefer smaller businesses such as this one. I will return for all my automotive needs. I highly recommend. read more

I needed a reliable honest place to get my aging vehicle repaired. I talked to a valued friend and explained my problem. My friend recommended Bill Burd of Burd's Auto Bays without reservations. Even though it is 25 miles one way for me to go to Burd's, they have proved to me that they are worth the inconvenience. Initially I was impressed with the place and the people, and the work they do has always been excellent. They don't behave like many auto repair places and inspect your car and then return to you with a long list of all the "additional very serious problems", which are above and beyond what you came in for, and "you really should get fixed at the same time". They are honest and truthful, and will tell you flat out if some part needs to be replaced now, in 3 months, or you should keep an eye on it for the future, or not unless it goes bad-but right now it's fine! My first experience with Bill was for a second opinion on the recommended replacement of my 8 year old car's "deteriorating" break lines (by a Goodyear Store). He looked at the car, and came back laughing! It has now been an additional 8 years, and the break lines are still FINE! That Goodyear place was just trying to milk me for UN-necessary work! Needless to say I don't go back to that Goodyear anymore. Bill has gotten all of my business since, and I recommend him absolutely! He has even helped me get other good, honest, reliable shops. A transmission repair place when we blew a gear, & an upholstery shop for our convertible top. If Bill can't fix it, he will point you to a honest reliable shop that can. His shop is a great place to find. read more

It is so fantastic to find an auto repair establishment that you can trust! Burd's is that place for me. Bill and his crew are professional and knowledgeable. I completely trust them. I would have no problem in just dropping my car off, telling them the symptoms of my problem and just telling them to fix it. I know that the car would be fixed at a fair price. I highly recommend Burd's Auto Bays! read more

Burd's is awesome!! Bill is such a great guy. He works with you, makes sure everything is perfect for you before it leaves the shop. Very thorough with everything they do. I have taken my car a few places before and compared to Bill and his crew, every place else was sub-par. I recommend this place to everyone that needs some work done on their vehicle. read more

My car had this rattling toward the bumper or spoiler area for a week. I took it into Schaumburg Mitsubishi and they couldn't find anything wrong. The tech at SM actually dismissed it to the weather change. I knew he had not looked properly because my car continued to rattle. In fact, it was getting worse. Fast forward 3 days later were a close friend of mine highly suggested Burds Auto Bay. Man, am I glad I came in here! Bill, the owner of the establishment, and his tech looked into it and within 30 minutes the problem area was inspected, found, explained to me, and fixed. Bill and tech were knowledgeable, friendly, and professional. I have been looking for a go to auto shop for a while. I feel like I have finally found the place I can trust for my auto needs. Thanks for the fantastic service! read more

Wonderful family owned shop. Did great work and did it quickly. Would definitely come here again! Honest and fair, helped us out when our car needed attention on a long road trip. We appreciated the individual attention of the owners. read more

These guys are great. Bill and his crew provide good service and are very honest. I shopped around for various work (i.e. recently had my timing belt and water pump replaced - not a cheap job) and they had the best price by far. He is now my regular mechanic and I am always referring others to him if they need car repair. read more

I don't like taking my car anywhere but Burd's. I know I can trust these guys, with my car, with my repairs, and with the price. The staff knows what they are doing and the place charges very reasonable rates. It took me a long time to find a mechanic I feel I can trust. read more

I just took my 04 Saturn Vue in to Bill and the guys for some major service work (100k). The estimate was right where I expected it to be and the work was done ahead of schedule. There was a mishap on the road test, the fault of another driver, and Bill and the guys took care of everything. My car is beautiful, runs great, and I feel like I was treated professionally and fairly. I was a first-time customer, but I will be back. This shop is a pleasure to work with! read more

took the 2008 Colorado truck in due to an oil leak was told it was the oil pan $600 later the next day retuned with the leak still there. was told well I checked everything and did not believe it was the main seal. Bring it back in he had it for another 4 days because now the air bag sensor light was on ,the horn did not work and the seat belt was causing an alarm to go off. possible coincidence but none the less weird. He blamed it on my remote started install (which done over 2 yrs ago) He saidd he can fix it but was not wiling to apply the $600 I already paid for a repair that apparently was not needed. I decided I am done with this place and went elsewhere for the repairs and plan never to return even for a simple oil change. read more

I don't know why there aren't reviews here. This guy has been in business here for a long time, and I've been bringing my cars here for several years. They always find the problem, they're VERY NICE to deal with, and they're really reasonable. This guy has never charged me too much for anything, and he always fixes things right. read more

This is the best and most honest auto repair shop. The service is amazing every time! I would drive out of my way to bring my car to Burd's Auto Bays. They do great work, are very honest, and take care of your car in a timely matter! read more

I've been going to Burd's since they opened. Bill is great, and has so much knowledge. They do their best to find what you need at the best price. I tell everyone to go there. read more

Fantastic! Very friendly customer service-oriented, on time and very knowledgeable. Reasonable costs and 5-star quality. I was very pleased. Thank you! read more

Bill and his crew are the last of a dying breed. They are diagnosticians who know how to solve problems without costing you an arm and a leg. They know how to fix what's broken, not just swap out components until the problem goes away. Bill has a passion for cars (he races) and it shows in the high quality of work that comes out of his garage. read more

Burd's was recommended by a friend. Had roaring sound in front end. Knew it was probably a bad wheel hub bearing. Took it to Burds and confirmed that was the problem. When my car was in shop they pointed out I had an emmision issue which I knew about and said I did not intend to fix at the time. When they called and said my car was ready I asked if the other wheel hub bearing was ok. They said it was fine. Less than two weeks later my front end starting making noise again. Took it back to Burd's and they said it was the other side wheel hub bearing that was bad. As a first time customer I have serious doubts about the shop's integrity and honesty? Did they do something to the other side because I did not agree to the emmission fix? Needless to say had to dish out several more hundreds of dollars to get other side fixed. Not happy. read more

This place is awful. I took my car in, and Bill, the owner, told me what was supposedly wrong. Knowing very little about cars, I sometimes have to take peoples' words for things. Well, big mistake in this case! The "problem" could have been fixed for a fraction of the price. It was fixed so well, in fact, that two weeks later when the same exact thing started happening again, I took it somewhere else and they repaired it for just over half the price, and IT STAYED FIXED. DON'T USE BURD'S!!! read more