Horrible. The gentleman at the front counter is costing you business . Food a served cold in the morning. The restaurant itself is nice but it is sorely in need of management leadership. read more

STAY AWAY! This is the worst Burger King! The people who work here, at least on this night, Sunday, don't care about customers or getting your order correct even when you're the only one in the drive thru line. I ordered a Whopper meal with No cheese and extra raw onions and extra pickles. The cashier (young guy) seemed pleasant enough but gave me a weird smirk when he handed me my bag of food. I didn't think anything about it and drove home. When I opened the bag 15 minutes later I saw no Whopper but instead a small double cheeseburger with nothing else on it. The fries were horrible too. I tried calling them 3 times but no one would answer the phone even though it was only early evening. The food was disgusting and inedible. read more

The staff have all been very nice, but I want to give two thumbs up to Shannon! I have been in 3 times. She remembers my name, my order and goes above and beyond. I have watched her with other customers as well. She stays on top of it and oh, I love the fish burgers :-) read more

BK has been completely renovated..... I have always loved the Whopper/JR with the charbroiled taste Fries are good, thicker that others, and the tea is pretty good. Service is average, drive through smooth. Shakes are average, on par with other burger joints read more

Gave me an order with the wrong items after having waited 30-60 minutes for the order. Bad service.

This evening I visited the store in Clayton NC and was very put off by the employees at the drive thru. I was the only car at the drive thru and 1 car at the window to get their order. After waiting a few minutes for someone to ask for my order I started speaking out and got no response and thought possibly the speaker was broke and drove to the window. There was 2 young men standing there with the window open. They both looked at me and walked away to completely ignore me. I now understand why this location is normally not busy. My last visit to this location for sure. read more

Pointless to go to. Order times way over 20mins each. Have never had a good experience at it.

Close at midnight but will not take your order at 1015 pm. Employees sit there and watch you wait at the drive thru. They lock the doors so you can't come in. Multiple people waiting to order and the "employees" just sit inside and don't do anything and ignore knocks at the window and doors. The read more

Burger King was so good I had to go through the drive-through every weekend that's how good it is and I cannot stop eating it. It's so good I love their whoppers and they're just so nostalgic. I love their soda slay and I also love the people there. They're so sweet thank you so much for being a good person. Love you Burger King. read more

The workers are so slow they always take there time on other customers and we got here at 8pm and it's now 9 30 I do not recommend this place read more

They've been advertising meals that they don't even have! They seen on organized, the customer service is nice that's why they get one star.

Service is great, food is just thrown together ordered 3 Chicken wraps and all of the chicken was outside of the wrap not easy to eat on the go, also why is the coke machine always down during the week... 100% the last time I'll come here plus the pub burger is good but this wending slacking for being in Clayton take your ass over to knightdale read more

Order wrong every single time. You'd think by now I'd expect my meal order with onion rings instead of fries to be wrong every time and check the bag before driving off. But no. I always keep the expectation the meal they are handing me is correct. Today I even handed the pick up window my detailed receipt. Got down the road and you guessed it. Fries. I think I'll take my business across the street to Wendy's from on. They always get the order correct. read more

Only came here because they open late. Entire restaurant looked unorganized and dirty. FOOD WAS TERRIBLE. But the CUSTOMER SERVICE WAS GREAT!! The oil needs to be changed in the kitchen, or the food is just left out for too long. The Burger King in Fuquay-Varina always makes all of their food including the fries, fresh whenever we order. The fries are also WAY lighter in color and hot! Here, they were brown, tasted stale, and looked over cooked even though it was busy when I went in. read more

Make sure you check your order and your receipt before you leave the drive thru. Not sure if they aren't too bright, can't listen or read or if they are trying to cheat people... but no matter what the reason ; they make a ton of mistakes read more

Two-star rating since the burger was good, as was the cup of coffee, speaking of which I asked the girl as she was handing it to me, "How old is the coffee?", which I felt was a legitimate question since the breakfast hours had passed. She didn't immediately answer but as she was closing the little window to go get my burger, she goes, "how old is the coffee?!". Now, a major irritation for me is to buy a cup of coffee from a fast food joint without determining how long it's been sitting on the burner and find out down the road that the coffee has that over-cooked taste, but apparently this woman took offense to the question and as she was returning with the burger, I heard her telling a co-worker what I had asked and was saying it her normal speaking volume which was not quiet as if she did not care that I could hear her. As she handed me my food, I said to her "yeah, I just wanted to make sure the coffee had not been sitting around a day or two" and she replies, "oh no, we're not like that". Well, I tell you what you ARE LIKE, and that's very rude to your customer. Unfortunately, I did not get a receipt nor find out the name of the rude associate. read more

Approx. 8:30pm The service at the drive through was the worst I've even experienced / After waiting 15 min on line 1. He introduced himself as "WHAT UP" 2. He was having a conversation with someone else at the same time as listening to my order 3. He got the order wrong three times when he repeated it back to me 4. At the window he still had the order wrong 5. I asked to speak to a manager and he said he was the manager . * I left and took my business to McDonalds He looked physically intoxicated either on drugs read more

The food items are materially overstated. I can't stand places that lie. It doesn't help business.

love the burgers but the night shift workers don't care drive thru is open till 12 it'll be 11:20 and they don't care at all Ill see them sitting in the kitchen and they won't take your order I'm done going to this place read more

It is no wonder it has many stars as it does. I honestly tried to give them a chance. They screwed my Order up So bad. I asked for a double whopper with no pickles, no Lettuce, add bacon and extra cheese. When I arrived in my Office to eat, it was a single whopper, all the way, no bacon. I feel ripped off. read more

the food was good but customer service was terrible and no one was in line but they had me wait for about 15 mins just to get my order in which was just a Italian sandwich read more

Worst BK in the area. The dining room is constantly dirty and unattended to, even during the slow hours. The inside drink machine is always out of certain drinks, and getting them replaced takes an act of God. Sat at the drive-thru last night for 20 minutes before we (and 3 other cars) pulled out and left. The line never budged. Service is SLOW, inside and out. This place has literally redefined the term "fast food." I mean, obliterated it in every way, and not in good fashion. Absolute chaos when trying to expedite orders. Needs fresh management on all shifts, because the present staff isn't cutting it. Sorry. read more

Missing 1 burger and the new chicken sandwich was way over cooked and definitely not fresh as advertised.

Tonight was a bad night for them so they made it a bad night for us. Apparently they only had 2 employees working so although it was only 3 cars in the drive thru it took us 35 minutes. (Of course they asked us to pull forward and wait.) Prior to leaving we checked our order but they forgot our cinnamon roll and a medium fry. My boyfriend got out the car and walked up to the door but the employee locked us out. My boyfriend yelled "Our order is wrong!" But they just stared at him. Finally the guy came back to the door and said you have to go back through the drive thru. But by this time there were about 8 cars waiting!! So we had to wait another 20 minutes to get food we already paid for. The food was old, cold, and wrong!! Terrible!! Never going there again! read more

These workers are NOT washing their hands with soap. Visited here, we normally go through the drive through but we wanted to wash our hands. There was NO SOAP at all, not even a drop. This is absolutely disgusting and disturbing they are serving food to people like this. We will not ever be getting food from here again! read more

Poor Customer Service as if you owe them something. My advice: if you dont like your job!! Go home and NO my taxes will not allow you to sit on your butt! Burger King no longer exist because of the low quality people they have hired!!! read more

The service is inexplicably slow, and if you come here around 10 pm then prepare for their "shift change" which for some reason isn't staggered so for about 30 minutes the kitchen is at a complete standstill. I've never in my life been more dissatisfied with the way a restaurant in general was run, let alone a Burger King. I'll eat roller snacks from a gas station before I ever come here again. read more

Worst BK I've ever been to. Waited in the drive thru line for 15 min after ordering 3 bacon, egg and cheese croissants. When we got home we found we had 2 SAUSAGE, egg and cheese croissants and 1 biscuit, egg and cheese. Really disgusted! read more

The Burger King in Clayton North Carolina is not good. The drive-through attendant talked on her phone the whole time she was waiting on me, and never said one word to me. The food was cold and subpar. Why is this place still open?! read more

This is the first time I've been to a Burger King in, oh... 20 years? It was on my way to where I was helping some friends move in, so I thought I'd bring everyone some dinner. I saw this place had 1 Review with 1 Star so I thought maybe that was an off day. If it wasn't for the fact that I spent about 20 minutes in the drive through line, I would have been okay with it! When I finally got to the window and could see inside it just looked mis-managed. 2 people were rushing around like crazy, seeming to do everything. 1 girl just stood at the cash register doing absolutely nothing at all, just waiting for customers. It didn't appear to be super clean. I hate to only give them 2 stars when it seems like some were really trying to get things done, but the long wait was a bit ridiculous. The food was pretty good though. Maybe I'll try them again sometime since I have friends that way now, and at that time I could raise the review. Its tough though because from the Burger King you can see a Brand New Wendys with cars moving through the drive through pretty fast. read more

Burger King - a sign in the window of a restaurant - Fast Food Near Me - Clayton, North Carolina

Place is horrible flys every where every time I come to the store, horrible management needs new managers just bad service in general, I can't even sit and eat in peace without flys flying over my food. The store needs to be clean, very dirty they don't even give out receipts never will eat at this place again. read more

Worst fast food place in Clayton, lazy workers, ice cream machine is always broken. The food always is cold or over cooked. All comes down to management. Terrible ------------20 stars read more

Disgusting don't eat here at all I wouldnt eat here if they gave out free food. They give you expired food and everything. No good customer service at all read more

Not only will I not be going back, but I feel sorry for those employees. I sat in the drive thru about 5-7 minutes WAITING to be asked for my order. After saying hello twice and driving around I went inside. I was HIGHLY UPSET since I was on my lunch break and it's only 30 minutes. So I go inside and order, which did end up being free after my complaints, but they had just got a remodel done and obviously they did NOTHING to the kitchen because nothing was working. The lady inside was very nice and by the end of the exchange I did smile, but no I don't think I'll be going back ANYYYY time soon. read more

This is the worse Burger King ever!!! Went threw the drive threw. Had to wait too long to just get a whopper and fries. The drive threw person. Stood there with her back to me chewing on her nails. Finally got my food was cold. Ask her for a reciept. She rolled her eyes did not say anything left and came back with the receat. The hole time did not even speak to me. If owner and managers do not see anything wrong with this. They need new managers!!! read more

Lazy, lazy, group of workers!!! They give the food to the customers as they feel, and has no customer service, no mannerism! I would never eat there again!!!!!!! read more

Awful customer service...I was going home from work and thought I would pick up a quick dinner. The drive thru was slow! The fries were nice and hot and the fish sandwich was old and dried up!!! I called to tell the manager. I ask what was her name and she refused and said " why are you calling?" Poor customer service!!!! The phone was disconnected all of a suddenly. I called back and it stayed busy as thought is was off the hook for and hour! I Am reporting this poorly managed place to their headquarters or district manager!! Unreal!! What a way to end your day!! read more

Their service is awful, inside and the drive thru. They take forever with taking your order, payment, and getting your food ready. They play around instead of getting you in and out of the drive thru. They need better management and employees!! read more

I would have chosen half a star but that wasn't an option. ALWAYS messes up my order. I gave them the benefit of the doubt, but after visiting 5 times with the order always wrong, I decided this is just a sucky place. You'll have better luck going to the two star Wendy's across the street. See my review for them if you'd like. They take FOREVER to prepare your order, only to get it wrong. Please don't ask to have it your way...it's too much work for them to comprehend. I sincerely respect and appreciate the work that fast food staff do, but good lord you have to get it right at some point. I have finally decided to give up and stop going here, which sucks because of the convenient location to my house. You're better off driving down the road to McDonald's which is awesome by the way. If you're craving a flame broiled burger late at night, just suck it up and go for something else. Wendy's will grow on you because they don't cut corners. Get it? read more

Okay, I am done. I drive up to the drive through and was told to pull up to the second window without ordering. 4 cars in front of me, they all pay and get their food and leave. While waiting, I see two female employees come out, one after the other, and get in a car with a man. I have seen drug deals and this is exactly what it looked like, but i could be wrong, could have been a sugar daddy. After finally getting to the window, I was greeted by one of the employees who had been out to the car and was given a price to pay. I told her i had been told by a male employee to just pull up and had not even ordered yet. She seemed pissed and told me that i would have to come in since their computers were not working correctly and everything was being done through one. I decided to go inside and saw a man at the front register who looked high and barely was able to keep his eyes open and head up. The only other 2 employees i saw were the ones that had been spending time outside, ignoring customers. I have never experienced customer service at this low level. Will never go again. read more