I was needed something to eat. (Traveling) I decided to stop here for breakfast not a lot of restaurants in the area serving breakfast. I ordered the sausage,egg and cheese croissant, hash brown and a coffee. It was the worst breakfast I ever had. Food Very salty not fresh at all, hash browns weren't cooked all the way. Coffee was served without sugar. Went through drive thru it was about a 10 minute wait. The restaurant was clean. I don't recommend going to this location. read more

Terrible service, ( cashier actually complained about her legs)order was all wrong, store was filthy.

Ordered using the app. Waited 10 minutes before inquiring on order. Told burger was ready but did not have onion rings or coke. Ordered fries onstead.. no salt for fries...left lettuce, tomato and onion off burger. Added them in app. Price changed from $11.99 to $13.99 but not record in app of adding them. Fries werehot...burger was cold. Overall unpleasant experience. Close to work but won't be back. read more

Stopped in while traveling for a quick bite before hitting the road, and it turned into anything but quick. We've been waiting over 20 minutes for two meals with only about four people in the restaurant and no cars in the drive-thru. As someone who's worked in the service industry, I get delays when it's busy--but that's clearly not the situation here. Pretty frustrating experience. read more

Horrible, if I could give 0 stars I would. Went there for lunch during a road trip and they skipped over our order and made all of them after. Then they proceeded to argue instead of making our order. When they finally decided to, the fries had no salt. read more

Burger King - French Fries - Salted (medium) - Fast Food Near Me - Hope Hull, Alabama

Horrible food, I don't know why there were six people working I was the only customer in the place. And it was still dirty as hell and smelled like weed. This place should be shut down. read more

Received a moldy burger, and the soda machine only had sugar free drinks. The customer service wasn't bad. read more

Burger King - Fast Food Near Me - Hope Hull, Alabama

The floor was greasy and wet. It looked like they mopped with greasy mop water. Half of the menu screens didn't work. Two of four screens were broken. So I hope you already know their menu and what you want. There was no ice in the working drink machine and the other one was broken or unplugged. There were no lids or straws out. We opened the cabinet and restocked it while we were waiting for your food. There were no condiments anywhere, so people were using condiment packages that were left out on all of the dirty tables. This place is in some serious need of new management. read more

This place is awful. First they said didn't have impossible whopper. Seemed like nobody cared. Like it was their first day. Got the order wrong. Either get it right or close. Awful awful awful. read more

Just stopped at a Burger King, in Hope Hull, Al. The fish was cold, not freshly fried. The soda machine only had a few choices. Tablets were dirty. Under staffed. read more

The last three times I visited here I got a chunk of bone in my burgers' meat. They never salt the fries, and they dont listen when you give your order because they are too busy talking. Ratchet staff. They look like Chicken heads with horsehair. read more

Poor service. Lobby was dirty. Food was disgusting my burger was full of mustard couldn't even taste the meat . Bathroom was gross trash overflowing read more

As someone said previously "worst Burger King ever" and made the comment about the receipt printer not working. 25 days later it still isn't working. It was a huge deal to them to have to hand write a receipt for me. Also, they were out of ice! How lazy do you have to be not to go to the convenience store and purchase ice. Additionally they forgot my dipping sauces and the food presentation was slop. On top of everything only one person was wearing a mask and nobody was wearing gloves. Staff is argumentative and rude. I ended up throwing away the food and getting McDonalds across the street. The culture is very poor here and I suspect they are short staffed and have high turnover. read more

first of all terrible service. The lady at the register kept rolling her eyes at me every time I spoke. We had a problem our gift cards and the people were getting frustrated with me as if it was my fault. When we FINALLY got our food it was terrible. The fries tasted terrible and were unsalted. The burgers were cold and the drinks were straight syrup. The bathrooms we're extremely dirty. I do not recommend anyone going here. read more

Bathroom floors were soaking wet, wait time was more than 20 minutes, orders were completely wrong, and my Whopper was a "king" missing it's burger! read more

Burger King - My Whopper was missing the patty! - Fast Food Near Me - Hope Hull, Alabama

Worst Burger sling ever. They said their receipt machine was broken so I couldn't get a receipt. I paid for extra lettuce and tomatoes and got one small tomato slice and a couple of slices of lettuce. The people in the drive thru were all rude. read more

Don't eat here. Two very flighty soda machines for customers and one doesn't work. The other only has Diet Coke, caffeine free coke and tea. Food definitely not fresh and not hot. Lettuce was wilting and browning. Fries cold. Floors for dirty all over. No sign for the women's restroom and inside was worse. Nasty floors, stained walls, discussing toilets. Seriously, go anywhere else. Would have left but didn't want to fuss for refund and we were tired and hungry. read more

Don't recommend this Burger King the most dirty bk I been. I enter the restroom sink was all black and toilet full urine. I didn't even order it gross me out. This is not even a star. read more

Even when everyone else at exit 164 was closing early, this location would do their best to serve you. I went through the drive through once where the Lady who took my order, took my payment at one window, then went to the other window to hand me my food. She and two others were the only ones there. Their dedication was appreciated when the others across the road didn't even care. read more

Standard BK experience except this time they claimed to be out of change. They literally kept my change. So I wonder if BK keeps this money as profit or the employees are scamming customers. The manager said no when I asked if it went to charity. Hmmm! read more

My wife and I are traveling and we stopped here at 9:50pm (inside close at 10pm but the website says 1am and drive thru 12am‍) However, there were 6 KIDS AND A MANAGER standing at the register and wouldn't take my order. We stopped to grab a bite and use the restrooms which were horrible!!! read more

I got the burger to go and when I took out out of the bag, the burger was cold, fries were cold, soda was flat. I was a BK manager for years and would not even think about serving the food I was served. Threw it away at the next test stop. Poor management and apparently absent owners. read more

Walked out because we were being ignored. Stood at the counter to order for at least 5 minutes without being acknowledged. Not sure if it was because I was white or if it was just because I was there. Went next door to Hardees and in and out quickly. Which is what fast food is all about. read more

worse location ever and i'm not even from the area. went in the morning time and they were rude didn't even greet when we came in and had a stank attitude ever time i kept asking for sauce. i wouldn't even send a stray dog to the location and they bathroom was filthy, the men toilet didn't even have water in it for it to flush, it was tissue and some other stuff in the toilet so it was clogged. now if they bathroom nasty just imagine how the kitchen look. read more

We did not eat here, we went to the restroom first. One of the employees used the bathroom too AND LEFT WITHOUT WASHING HER HANDS... we decided then to move on for lunch!!!! read more

I haven't been to a Burger King in years. This restaurant was nice and clean. The staff was courteous and professional. The food was great. If I'm ever passing through this way again, I will definitely save room for another OCS. read more

Best Burger King I've ever been to. The staff was very nice, John was so nice and attentive that he even stop by our table and checked to see how everything was. The men's bathroom was as clean as the space station and as big as the Taj Mahal. The food was amazing. The entire dining room was spotless and it was over all a great fast food experience. read more

I never thought to review a fast food chain such as this because if you decide to eat here you have naturally decided to lower your standards and expectations. Basically a bleh experience. The food was subpar which is expected with this type of garbage food but I was staying a week locally with only 3 other options. The most frustrating thing is when the whole workers industry is demanding $15 an hour to flip burgers and meanwhile this location cannot even fill up my "king size" fry box correctly. I paid extra money for king size and they put about a small size fry worth of product. Just ironic. read more