places my order and they initially charged me for my birthday shake. they also never delivered the onion rings/fries and side of ranch dressing. they finally delivered the fries/ rings once i finished my burger. never delivered the side of ranch. you need to do better. just goes to show you higher salaries and increased prices they still don't get your order right. the sad fact is that online only a couple blocks from the restaurant but will probably go elsewhere next time. read more

This chain usually offers the best burgers and shakes in LA but has been off lately! I ordered less than an hour before close so it was iffy at best. The burger was undercooked,the rings cold and my shake overflowing with gobs of whipped cream and melting. Hoping for a better experience on my next visit!! read more

Great milkshakes which are thick and filling. The burgers are good and i love the onion rings. Kids love coming here hut good for the whole family. Come try it read more

Awesome, prompt service and piping hot food! I love this location because the staff go out of their way to greet you and speak with you. I have ordered here for 18 months and my order is always correct and ready sooner than expected when I use their online ordering system. I highly recommend their veggie burger and their kids meals. The kids meal comes with a little ice cream and a drink + fries. It's a big enough portion for an adult too if you arent starving. I really love thier "Half and Half" portion of fries and onion rings. Keep up the good work! read more

The vibe of this place is nice. I wish you could buy the food in meals but you have to pay for the sides separately. The lounge burger with a side of french fries come to $15.22 including tax which isn't bad. The fries have a good crisp and the burger is fat and juicy. read more

Burger Lounge - Lounge Burger Fresh-Cut French Fries - Burgers Near Me - Beverly Hills, California

I am so upset, I literally work across the street and every time I go for lunch, in which i only get 30 mins, I alwaysssss request my order fresh out the fryer and every time i get back to the office, I get cold/hard fries. I just tried calling the company and their phones are not working/ unable to connect to someone, I just threw my food away, literally waste of money read more

I've loved this place when I first had takeout from them in 2012. My on my has this place changed. Not by any means is this place what it once was. I would frequent a few different locations like; WeHo, SaMo, Beverly, & Larchmont. What a place to be this was, amazing service, ambient, great staff amazing food chill environment, family friendly. Head in for lunch enjoy a nice lounge burger slightly pink in the middle with white cheddar butter lettuce fresh tomato, small fries (came with like a parsley seasoning) house BBQ sauce (fire) Lavender mint lemonade (fire) and a salted caramel brownie (fire). This was my regular meal daily (Fire). BURGER LOUNGE IS NOTHING LIKE IT USED TO BE. NOTHING WAS THE SAME. R.I.P To the beloved Burger Lounge rest in paradise. All good things must come to an end. Or Campaign : Bring back the old BURGER LOUNGE!? read more

Blonde haired gentleman helped me decide what to get and he was super easy to talk to!! They even have gluten free buns and grass fed burgers and the fries are cooked in peanut oil so all very healthy. 1000 island sauce is made in house. I would be back for sure! Small little tables you can eat here but I got it to go. :) read more

We have always ordered turkey burgers on numerous occasions for take out, the patty was always larger than the bun, this time we could barely find the Patty within the bun, disappointing. read more

This restaurant is a disaster. Its employees are so rude. The restaurant is closed at 9 pm, but won't let us in at 8.45. So disappointed.

My fav spot!!! Whenever I'm craving a good burger and fries burger lounge is the way to go. The quality control at this place is amazing I've never had a bad burger here. Always super fresh burgers. The servers are always up beat too which is always pleasant. Also don't sleep on the half and half fries and onions rings super crispy and delicious as always! Pro tip never forget the ranch on the side it's hands down the best ranch ever. read more

Burger Lounge - Lounge Burger - Burgers Near Me - Beverly Hills, California

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I just paid $37 for burger onion rings strawberry shake and tip. It would have been perfect but they overcooked the patty to extra well done. It should not have been crispy. Bums me out read more

they made impossible meat impossibly so gooooood!! buns are lovely and smell nice. milkshake is really yummy. it comes with fresh strawberries too!! onion rings are must try. absolutely awesome. there are 7 sauces to dip omg!! read more

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Just had the Blue cheese bacon burger which is new on the menu. I've been going to different locations for a few years, but this was excellent. I always enjoy the classic my husband chooses the chicken tenders which he loves. I ordered this at the Costa Mesa location. The service is also great read more

My girlfriend had hair in her food , both our burger were over cooked and the bacon was burnt . Also this is one of the smaller burger lounges, very few seating . Great franchise but I prefer the Culver City location read more

Burger Lounge - Burgers Near Me - Beverly Hills, California

Awful experience. Doesn't compare to the other burger lounges. Quality of meat and food and service. Waste of money, food, and time. Don't eat here unless desperate. I was desperately hungry and it wasn't worth eating. Didn't finish the meal. Lost my appetite read more

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I have fond memories of backyard type burgers being served at small grills from my youth, and the burger prepared at Burger Lounge is just like those. It has all the ingredients I regard is essential and a hamburger: a slice of tomato slice of onion and lettuce on the bottom that holds together. I also tried a 50-50 mix of onion rings and fries. Although the fries were nothing special, the onion rings were perfectly crisp and delicious. I also had a root beer float, which was just like I used to make for myself. As others have noted, for a counter serve place the service here is terrific. Several people checked on me outside while I was eating and brought me condiments on request. An excellent dining experience. read more

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Bro they got dairy free shakes now and salad? I ordered a chicken fried sandwich and was not impressed it was under cooked and no seasoning but they were so nice and offered to redo it but instead i went with a traditional cheese burger and boy it was so good it made up for the chicken sandwich! The side salad was good too ! The dairy free chocolate milkshake was my favorite. read more

Burger Lounge - Burgers Near Me - Beverly Hills, California

We always have modified low carb orders and they're always understanding and patient as we give them our orders. Never messed up once. Love that this is grass fed and healthier than your typical fast food burger joint read more

Been to a different burger lounge location and was kind of hesitant on trying this one because the other one wasn't all too great, but so glad I came here! This location had an amazing staff, and the menu even seemed a bit different. I had the crispy chicken sandwich (*drool*) and my friend got the turkey burger. The crispy chicken wasn't too crispy which is perfect, and it wasn't dry AT ALL. Super juicy and the Cole slaw on top made it even tastier. My friends turkey burger was overall healthy, but tasty. If you're looking for a leaner option as opposed to the burger or crispy chicken, the turkey burger definitely doesn't disappoint. We got the side of half and half and at first I was disappointed that only like 5 onion rings were in there, but as I kept eating through those delicious fries, I found the goldmine! This just goes to show you should never give up on your dreams (lol) there were about 20 more solid onion rings at the bottom of the basket! Overall, I'd give the other location I went to another try because this one really blew my expectations! Not to mention the AMAZING service. They were refilling water cups for us without even asking?! 5 star restaurants don't even do that anymore! Good work. read more

Burger Lounge - Turkey burger and half and half side! - Burgers Near Me - Beverly Hills, California

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Extremely disappointed in my experience with this location. We placed a group order for our office and within an hour of consuming the food, several of us became ill. Stomach pains, the whole nine yards. Still feeling sick two days later. I have no idea what is going on with this location but it is not quality food and it's totally unacceptable to get food poisoning from what is supposed to be a healthful place. We called the location to report it and the person we spoke with seemed disinterested and unprofessional. Didn't even offer us a refund or credit. I would expect more than "I'm sorry you experienced this" after reporting a serious issue like this. Please fix your quality control issues so you don't sicken people! read more

It's really good. I just didn't know how expensive it was going to be. I would go back for more though.

The burgers were overall a 3.5-4/5 they were nice I got the SOB with avocado and bacon add on. It was just a lilll dry but flavors were THERE. Now to the bad the fries were too lightly salted and no other seasonings were in there it was just a non crunchy potato... the worst were the drinks their "craft" sodas were terrible, their lavender lemonade tasted like someone ripped up grandmas flowers and through it into the lemonade... dirt and all. The tables were also pretty dirty and I had to wait a few for them to wipe after I asked if I could just have a paper towel to do it myself. Overall I wouldn't return and this isn't worth A try for anyone interested in a big juicy burger with good fries and crisp soda. read more

Fast service, really delicious bacon and blue burger. Service was friendly. Fries were great as were the sodas which are unique.

Generally I love Burger lounge. Tonight the burger was overcooked. The cheese was burned and the onion rings cold. Usually the food comes fast but it seemed that the take out orders were filled first. After more than 15 minutes I went up to a staff person who graciously told me how busy they were but did bring our food pretty quick. If you order to eat in, make sure to ask how long the wait is.. I I live around the corner so I'll probably try again and ask the burger to be cooked medium rate. read more

Dear Burger Lounge, Thank you for informing your meat is from grass fed cows. I wish you had also informed me your meat would be over cooked and devoid of seasoning. When I walked in to your spot I had all the excitement and hope that I would be walking out with a great burger, As one should hope after spending $15 on a burger, fries, and a coke. Unfortunately, this was not the case. The meat had zero sear, was cooked to somewhere in between medium and medium well, (even though I ordered it medium rare after checking if they could/would), and really had very little flavor. The cheese was also "very mild," to put it lightly, even though it was an organic white cheddar which should have a little tang to it. The bun was really average. It was soft, which was nice, but not exactly a bun I will remember. On the bright side: The french fries were pretty good. They were well seasoned, cooked to the right temperature, not too oily, and had a good soft center with a crispy outside. The craft soda is good, not great. I have a weakness for craft soda, who doesn't? I prefer the Boylan's fountain at Mendocino Farms, I think theres has a little more syrup to water ratio, but this one was still good. The 2/5 review exists simply because I never wish to go back. I can name ten burgers off the top of my head that are better, and are much less expensive. For $15 my money, and everyone else's money can be spent better elsewhere. I do not expect a response to this letter. Sincerely, Rob read more

Burger Lounge - My burger, fries, and a coke. - Burgers Near Me - Beverly Hills, California

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This restaurant is a disaster their employees are so rude that whenever I went to pick up my order and the employee canceled my order and hung up the phone on me read more

Yes the food is good What I don't like is when we call in a phone order and they say it will be ready in 10 minutes So 15 minutes later I arrive to pick up food and irons not ready 10 minutes later, or 25 minutes later really it was Lots of apologies but DONT tell ME 10 minutes if it is 25 minutes!! I hate that! My time is to valuable than to be sitting around waiting read more

Overpriced combo . We ordered a classic burger and the cod, it was just alright! For this price, we coulda gone to the greek restaurant next door. read more

Burger Lounge - Burgers Near Me - Beverly Hills, California

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Ordered the Ahi Tuna burger, Onion Rings & Lavender Mint Lemonade. The ahi was on the this side would loved to have it thicker for the price overall the seasoning & sauce was good just extra bun. Will forgo the rings & lemonade, too sweet and will try the shake. Also took the chocolate cake home was dry we prefer the Monkey Cake ones better. Customer Service is top notch the guys where very nice good about clearing tables. read more

Burger Lounge - My Ahi Tuna sandwich with Onion Rings - Burgers Near Me - Beverly Hills, California

Stopped in for a quick evening bite to eat. Friendly service. Covid friendly. My burger was very tasty, as was my lemonade. It's a nice neighborhood spot if you're in the area and looking for grass fed or vegan burgers. I recommend. read more

Burger Lounge - Classic burger + avocado and fries. Lavender mint lemonade not pictured. - Burgers Near Me - Beverly Hills, California

I'm not even halfway through the meal and I'm full with a food baby! Incase anyone is wondering exact price range; ($8.80 something for just the burger, FYI) $12.57 for a burger AND fries with tax. The fries are crispy and lightly covered in herbs. Also the meal comes with optional sauces for the fries such as bbq and ranch. Also the ketchup is really good on the fries if all else fails . Burger is pretty good. I ordered the Classic of course. I usually like to get a basic feel for a place first! (This is also my first time so, just a little extra bonus info there.) The Classic burger has cheddar cheese, which had an ample amount of onions and pickles as well as mustard and a little ketchup. It comes with a wheat bun as well for extra added health. All and all, I'd say Burger Lounge put out a good meal and I'm glad I got to check off another burger spot on my "Burger Bucket List"! My to-go order only took about 10 or less mins as well, so it's perfect for a fast food pick-up spot. The taste of this burger highly resembles that of Fatburger. I probably won't go back just because I have such a huge list to get through, but it was a nice experience. read more

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Jack waited on me and was amazing, but their burgers are out of this world, I ordered the husky on a lettuce wrap and it is amazing!!!

My new favorite burger spot! Also, how perfect is it that it is in my favorite area (Beverly Hills)! Goodness where do I start!? Ok, the customer service is unbelievable! All the employees are so nice! Very welcoming! The variety of the menu gets 2 thumbs up! I had the Lounge Burger and a small order of fries with an organic vanilla creme soda. Gluten Free buns!!! Yes! They have Udi's buns for us gluten free people! Everything is amazing, pretty much everything on the menu including beverages are organic so you really can't go wrong here!! I hope this review helps you decide on where to have a juicy burger! :) read more

Burger Lounge - Lounge Burger w/gluten free bun! :) - Burgers Near Me - Beverly Hills, California

AWESOME JOB GUYS The food is top notch. I specially love the ginger beer and the chocolate milk shake. I like to see a bigger burger but honestly their size is the norm. Prices are a little high but that is to be expected. Employees are super nice and welcoming. The kitchen is always busy but never overwhelmed. Super A kitchen crew. CONCLUSION: Go to Burger Lounge and get a great burger with a smile. You want a side get the onion rings. ADVICE TO MANAGEMENT: Keep up the great work. You have really beautiful employees. I hope you are proud of them. read more

Good food good service love the fries finding parking is very hard unless you are working around the area

4.5 stars! This place is great. The food is always consistently good, the staff is very nice and always goes out of their way to make sure your order is correct and it is priced reasonably. Great menu including really tasty salads. Super delicious shakes, even vegan ones. read more

Lounge burger with American cheese is so good. Really filling with a 5.5 oz patty and crunchy edges. Side salad is tasty too. Not your typical disappointment side salad. Combo fries and onion rings are a must order. read more

Burger Lounge - Burgers Near Me - Beverly Hills, California

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This location has fantastic employees they're always smiling and pleasant! Not to mention the food is great and quickly served. I recommend the turkey burger and onion rings which are the best!!!! read more

Always a good place for a delicious burger. The staff is always kind and helpful in deciding what to order.