Very overpriced for what it is. The fries are excellent but that's about it. Burgers are a la carte, so you're basically running $20 a person to eat a "high quality" burger. I ordered the Alaskan cod and it was swimming with plenty of room in my bun, maybe as much room as it had in Alaska. It tasted fine, but man, this was not worth the price. read more

Burger Lounge - The bun is twice the size of the cod - Burgers Near Me - Carlsbad, California

My kids love this place so we gave it another chance, honestly it's a good place! We leave satisfied and will be coming back.

Food is good. Service is good. Ambience is also good. Cleanliness is also not only in the dining area but inside the rest room too ( well at least when I came to visit it is ) It was on the weekend and pretty busy but waiting time is not too long. I will comeback again! PS : no matter what is your diet/lifestyle choices, they cater too all! VERY INCLUSIVE :) Oh, and the hibiscus lemon is okay, but I don't really care about it. I care about the food quality. The cook with beard was wearing hair net which is good but the ladies who back and forth in the kitchen doesn't wear no hair net. I just also noticed the cashier girl makes drink but also handles the register. I'm not sure if she wash her hands before making all drinks but at least I didn't see her prep the food. So far so good, I will come back and will try more! Post eating : I feel good no after taste no feeling greasy & yucky. Clean & no Bloating. Good sign! I found a good spot to eat BURGER even if I don't eat meat, I can still have plenty of options. read more

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The only place I will get a burger because it is grass fed and well seasoned. The staff is friendly. The new lady there is sometimes friendly and sometimes lack of patience. You gotta catch her on a good day. It's nice to sit in and eat there but sometimes it's too cold in there for me read more

10/10 turkey burger and French fries!! Probably one of the best burgers and fries I've had in a long time. They were both just perfect! I also got the lavender mint lemonade, which was refreshing. From the start, we were impressed right away with how clean the place was. The employee was also helpful and friendly when we had questions. We truly had the best dine in experience here! read more

Burger Lounge - Turkey burger! So delicious! - Burgers Near Me - Carlsbad, California

Why why why can't this place get it together?! Once in awhile it's good but the in between times it's very bad!! Just came in for an early dinner, only 3 people at tables and it took over 20 minutes to get our food.. and the food was just terrible! Dried out burgers, tiny dried out pieces of French fries and a root beer float with a small spoonful of ice cream.. ugh, we won't be back... serving left over lunch food at 4:30 is not only Lazy but it tells the story of what's going on in the back! Changed the fry oil lately?.. how old is that meat patty?.. bad lettuce?.. no thanks! Also how dumb is it that they force you to leave a tip before you even get your food?! This just adds to the lazy attitude.. we already got our tip now serve the bad food! And the lowest tip choice is 18%... management please get involved!! read more

I enjoy eating here, but a few weeks ago both of my kids got milkshakes that had hard plastic pieces inside. Lots of them and they ingested some before it was discovered. I emailed their company and was offered a refund for the shakes. I felt like they could have done more, but accepted the offer and provided the payment information so the card could be refunded. I waited over two weeks and no refund so contacted company again and then again with zero response. It makes it hard for me to want to return. read more

Burger Lounge - Hard plastic pieces in milkshakes. - Burgers Near Me - Carlsbad, California

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Burgers here are grass-fed, juicy and delicious. The place is always clean, quick, and has the best staff around!

Food is bland, sauce is the only thing saving their burgers. Would recommend islands down the street instead if you're craving a burger

This location is consistently great! I placed a pickup order but got held up at an appointment and arrived two hours late. Even though it was completely on me, they kindly offered to give me fresh french fries. They didn't have to, but it really showed how much they care. :) read more

I love that there is a "fast" burger place that has grass fed beef! The burger was delicious and the side salad was fresh and full of goodies. They also have a great drink selection, including alcohol. I also loved the outdoor seating arrangement. Definitely a must try! read more

Burger Lounge - Grass fed beef burger with side salad - Burgers Near Me - Carlsbad, California

Not. Worth. It. 55 bucks for two people getting a burger, fries, and a soda is too much. Especially fits a place where you order at a kiosk or the counter. The burgers are actually pretty decent, but they are just not worth the price. Not even close. read more

Big fan of this place: the food quality, the taste, the affordability, the customer service. I've been to 3 locations now and I've had excellent experiences at this one and Costa Mesa; they are on point. The other location was so/so and I'm hoping that was a fluke. read more

Used to be great when it first started, then they changed how they prep and present the burgers. It lost something in expanding the menu and whatever was changed with the original menu prep. For the price of each burger (avg $10+), I expect more from their food. Fries were prepped Belgian style (double fried) with parsley and salt. Even that has changed, sadly. Used to be the place I'd go out of my way for when visiting the so cal area. Not anymore. Bummer. read more

Great place BUT, They lost me when they took out the lamb burger, literally only went for that. The services is great too, the attendants are very responsive and checkin even if you're outside. Music is usually good as well read more

Omg deliciousness. My nephew introduced me to burger lounge. It's next to a vegan restaurant which I find super amusing (a vegan even yelled at us on the way in as we crossed paths to 'save the animals'- sorry bro). Definitely on the higher priced side when comparing to In and Out but the quality was great. Very fresh tasting, well seasoned, delicious. Fries are average. I tried a sip of my nephews chocolate shake and that was pretty great too. This will be my go to burger stop until Swagyu opens up in Oceanside. read more

I almost feel bad writing this review, but just giving a heads up to people who value their time. I placed an order online and arrived at my pick up time. I check in and they say it's almost ready. I wait another 10 minutes and go check in again. A woman says there's 2 more orders in front of mine. Ok, how much longer? It's only two more orders so 7-10 more minutes. lol. So if you want your burger to take 45 minutes to make and not be ready even near the time they stated then go. Otherwise the long ass line at in n out will be a million times faster. Waste of time. read more

I really wanted to give this place a four bc the prices here are outrageous you can easily spend $40 for two combos but then again, like they say, you get what you pay for! I recommend if you're gonna spend on these burgers, eat them asap! If not they will not taste anywhere near the same. Do not order these to go and wait 30 mins, get Doordash delivery and expect greatness. It's just not logical bc of the freshness of their products. You will never get the great taste making it totally worth the price. We've ate at several locations! Our fav is the one in Hillcrest, just the taste was on point that day and the vibe is always good there in that city! The onion rings are delicious and I'm not the biggest burger person at all and I'm not the in and out kinda girl. Jus seriously hated these burgers to go. I got them for me and my lovie, drove them from Carlsbad to Oside, just literally disgusting, will never do it again haha. Some food really isn't meant to eat later. Oh and get a Shirley Temple, they made me obsessed with them. I love how they have beer too read more

Excellent food and service! Very helpful and accomodating with food allergies. Thank you!

Burgers are so delicious here, Staff are very kind and friendly. Recommend this place for sure, you will not be disappointed. Very inviting , not a long wait time for our food. read more

I have been a loyal customer of Burger Lounge since their first restaurant opened in La Jolla, back when the owner's wife made giant, delicious cream filled chocolate cupcakes that looked like Hostess Cupcakes that were displayed by the register. Miss those cupcakes! Anyway, I had been a little turned off lately at the Carlsbad location for a few reasons, and last night's incident was the final straw. First, they hired a woman who would consistently do tasks rather than address customer's needs. On multiple occasions when I needed something she would say with a scoff that she would get it when she was done (she was restocking things). So we would sit and wait until our burgers were cold for the extra pickles we had ordered but didn't receive, or the straw, or the iced tea, etc. We started dreading seeing her because we knew it was always the same, customers last, her task first, how dare we ask her to do her job. Second issue has become cleanliness at this location. There is always an employee or two standing around while there are unacceptable levels of food pieces and trash under booths and tables that should be swept up, and booths and chairs that need wiping down. The bathrooms have been dirty as well the last few times. I said something to the manager the other day that the booth seat had men's dirty shoe prints on it and I wanted to sit there. A grown man had walked on the booth with his shoes leaving the prints. When I showed him, he didn't offer to wipe it down for me, Rather he said, "Huh", and walked away. I thought wow, this manager is not good. Third, last night there was a man who walked in with his dog on a leash, not a service animal, and not one employee told him he couldn't bring his dog inside the restaurant. He sat adjacent to the front registers and fed his dog from the table. It was completely unsanitary and illegal. Fourth problem was the fries we got the last two times were soft and undercooked...oily and bendy. They need to hire customer focused staff, management needs to address sanitation complaints immediately not go back to sitting down and looking at your paperwork, and all staff should be trained to tell people they cannot bring their dogs inside to eat at the table, and cooks need to be trained again on how to make your fries correctly. read more

Burger Lounge - Customer feeding his dog from the table right in front of employees. - Burgers Near Me - Carlsbad, California

Not as good as the Del Mar location. Burgers lack salt and flavor and fries are usually soggy. Strange how Del Mar is so much better. read more

Burger Lounge - Like rubber. - Burgers Near Me - Carlsbad, California

This BL is different from the other 2 I usually frequent because it has self-serve catsup with is awesome! We found out that grilled cheese takes longer to make than a hamburger (and it's just the buns reversed for the bread). As usual, burgers are great--the browning of the meat with just the right amount of salt on a toasted bun with carmelized onions is heavenly. We shared onion rings and fries. And to be healthy, I had to get the veggie salad with fish. Cashier was friendly and let me use my discounts ($2 off for filling out survey) on separate orders too! Kids meal is a good deal too. read more

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Gone downhill in quality the burger used to be the tastiest thing around it was all about the meat. Now the meat has no flavor, the burger just tastes like the fixings. Too much of a premium for a mediocre burger. Fries and rings were very good but not enough to compensate for a bad expensive burger read more

Purely a great burger. Go for the Cave Dweller and you will not be disappointed. I added an extra patty for 2.95. The burgers are wonderfully cooked and the taste is 10/10. Onion rings were cooked and flavorful. Get the house ranch for the dipping sauce. This is on my list of places to come when I vacation here. After living in NYC for over a year, it has been hard to find a burger that compares to the best I have eaten there. This place definitely can compete with some of the best burger joints in NYC. read more

Burger Lounge - Burgers Near Me - Carlsbad, California

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Friendly service. Lots of seating but all indoor. For non meat eaters they have a lot of options. I had the SOB burger and it was tasty but I didn't love the bun. The onion rings had good seasoning but wasn't crunchy and very greasy. The French fries were good though. I wish they had sliders but that's just a me thing. There are 2 restrooms. One sink was clogged. Overall it's fine for a quick bite to eat. read more

Burger Lounge - Kid's Chicken Bites Meal - Burgers Near Me - Carlsbad, California

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Made visit to Burger Lounge Carlabad after a visit to the Flower Fields. Great place for a burger, albeit a bit pricey... but what isn't these days. Ample seating indoor and out. Menu has a good selection of gourmet burgers as well as a couple of beers. Of note on this location is the staff. All of them are very professional and polite. Special shout out to James... this young man hustles and yet follows up with the customer. He brought water to a customer's dog... yup a dog friendly place and set up an outdoor umbrella for shade for some customers. The food came out in reasonable time and was very good but nothing over the top. What I like about this place is the staff and this alone was over the top for me. Next time in Carlsbad, this the place to lounge around and have decent burger presented by a great crew. read more

I thought I was going to have a burger with a reasonable salad, but I got a burger with a little greens! The Paleo Burger was very disappointing! The marketing picture shows reasonable slices of tomato, but my slices were so thin that they were almost translucent! The marketing picture shows at least 8 decent pieces of avocado, but I only had about 4 small pieces! The marketing picture shows a clump of sprouts (maybe 20 or so), but my serving only had about 10 sprouts! The fries were delicious! The zucchini was fine, the burger was cooked perfectly to my request, and the bacon was good but the slices were incredibly thin and I probably didn't even get a full slice! Finally, the marketing picture shows about 4 to 6 lettuce leaves under the burger, but I only had about one half of that! It may have tasted good but it was really overpriced and not worth the money! read more

Burger Lounge - Paleo burger and fries - Burgers Near Me - Carlsbad, California

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Great burger and the best onion rings I have ever had. Not bug but cooked jut right. But pricey ( $29.00 for burger onion rings and a beer) but I will be back! read more

Burger Lounge - Burgers Near Me - Carlsbad, California

I really like the concept of this burger spot. It feels and taste like really clean eating in terms of the burger and chicken world. The restaurant is really committed to making homemade crafted items such as the sauces, drinks and seasonings. They give the food a unique taste that will challenge you to try the different menu items to find your faves. This is a nice spin on the more traditional burger chains and subconsciously feels a little better for you. Way to be unique, Burger Lounge! read more

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I got the wild Alaskan cod sandwich. It was very good. The cod was light and flakey. The sauce complemented the burger well. read more

Burger Lounge - Wild Alaskan Cod Sandwich - Burgers Near Me - Carlsbad, California

Stopped to get a burger on our first night in Carlsbad. This was a little more healthier than I was expecting, which isn't a bad thing. We walked in and every board had organic this, organic that. Almost considered walking out but I thought, no, this is good, let's try it. Glad we did, the burger was phenomenal. #loungeburger The only star taken away from this review was the wait time. Food took about 20 minutes to come out which isn't horrible for better quality food, but there were a few orders out in about 5 to 10 minutes. read more

Burger Lounge - Waiting for the food outside - Burgers Near Me - Carlsbad, California

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Turkey burger is fantastic! Best I've ever had. Served slightly charred, so it has a crunch to it. Wife had a mushroom swiss truffle burger and was astounded by it. read more

OK, I really hate giving negative reviews to the business, because I want to support them. But, let's face it: I don't really get such a bad experience that often. Unfortunately, this was one. We waited for our food, which was only two items, for 40 MINUTES!! Yes, FOURTY MINUTES. My kids were too hungry and they wanted to leave and go somewhere else. I had already paid for the food, so we couldn't. If we hadn't paid, we would have. I understand they were understaffed and employees were working hard, but then don't take more orders than they can handle. They should at least explain to the customers up front that foods taking long and ask if we would be ok with it. Then we would have had a choice of either walking out or still interested in trying. Wait, there's more. I ordered a cold brew coffee shakes, which was $7.99. I finally get it after waiting for 10 minutes. I was SO disappointed it had very little coffee and it almost tasted like a plain, old, vanilla shake. Not worth the price AND wait. After tasting all the food AND the shake we ordered, and considering overall experience, we are not coming back. The business needs to know all of these will become an image of the business. read more

Posers...This place used to be a legit burger restaurant, but like many failed restaurant concepts they started cutting corners so I stopped coming. I was enticed to try again with heavily discounted promotion. Something about their 2015 pricing, it came out to about a 30% discount. Even at the discounted price it's not worth the time or calories. Onion rings - used to be good...terrible. Under seasoned and breading falling off. Fries - used to season with parsley and double blanch - now they were soggy little stumps, no seasoning. Beef - used to have a sear and cooked to medium. This didn't have the umami or sear it should've. I looked into it more and their "grass fed" beef source and apparently they even permit gmo soy bean hulls to be fed to these "grass fed" cattle. Service - inaccurate orders and I had to convince them of their mistakes. This place has gone down hill for years and I only have myself to blame for falling for their gimmicks. The lie they tell about clean label, better for you ingredients, is just that. Tell them you have an allergy and look at the ingredients for yourself. In n out, Crispy burger, tanners, etc are all good burgers within 10 min of this place that offer better quality, service, and value. read more

I was out and about running errands needed to have a lunch and I wanted it to be quick and warm so I stopped at burger lounge for a turkey burger. There was no line so I ordered immediately and the burger was good but not extraordinary. Service was great. read more

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Placed a to-go order. Checked in with the front end worker. Was told it would be ready shortly, Waited 25 mins passed the time my order was supposed to be ready. Asked about my order was told she had forgot. Was given cold food that had probably sat on the counter for the same time that I had been sitting in the waiting area. Soggy fries aren't for me. 70 dollar waste of money. Terrible service. Updated Review: Management reached out and apologized. read more

Burger was delicious and made to order/ready quickly. Fries were pretty good too. Recommend for the burger.

Today was a sad day for burger lounge. Our order was completely wrong several times in trying to make it right. The food was kind of cold, burgers over cooked, and just didn't taste fresh at all. Luckily my daughter enjoyed her kids meal as we adults powered through. It will be a long time before I come back. read more

Tiny burgers, mushy fries, franchise owner running around making unhappy customers happy, and the kitchen still forgot items in our to-go owner. read more