I decided to stop by today, was feeling like having a burger. I ordered a vegefi burger with large cheese fries and my boyfriend ordered a burgerfi cheeseburger with large urban style fries. When we received the order it was all wrong. They charged us for a beer, 2 cheeseburgers and one large cheese fries. I had asked for the cheese on the side and it came on the fries and no veggie burger at all no urban fries either. Fortunately, Marcos took care of it immediately, he took the cheeseburger back and brought me the urban fries and the veggie burger promptly. He made sure we had a great experience and he even gave us a little free ice cream for our troubles. Customer service really makes the difference as far as which burgerfi to pick from. Would definitely return to this one. Staff is amazing, food is great and fresh. read more

Live so close to this Burger Fi that I can check in from my balcony (literally) and have been kept up at night by loud music or other employee behavior into the wee hours. This review isn't about that, it is about the food and service. Living so close to Burger Fi, many hungry friends and family that have visited have made their way to Burger Fi and some of them multiple times. What have we learned? The quality of their food depends greatly on the staff working at the time and when it is later or they are understaffed prepared to be disappointed. Service can be very slow, when the food comes out great it can be tolerated, but when it comes out slow and an obvious half-assed effort, it is when we complain. The food and service at night is consistently worse than day time. The last time I ate there (haven't returned because of this incident) the cashier got all of our orders wrong and was upset when a friend asked why his shake was taking so long. When asked the employee went ahead and made it right there on the spot (incorrectly) and then took it to the back before handing it to us. How sketchy is that!? Have had some good food here and a better experience at other locations so that saves them from 1 star, but this local advises you to steer clear. Cheers! read more

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I loved this place! The burger was perfect and the fries are my favorite. Yariel was super helpful and attentive. Thank you Yariel :)

Allow me the opportunity to review. Actually my 14 and 12 yr old reviewed the Burger place. So, per them.... Food- Good burger and Buns. Made to order. Tasty. Place is typical burger joint with the ability to have a beer or wine and pretty darn good milkshakes. Price- increased prices for medium to above medium taste food. Order accuracy- not so much- had to remind them about our milkshakes- they forgot a burger and it appeared that those working in the back were not paying attention to there work. Customer satisfaction- the person taking the order was attentive to fix our order and was apologetic. All in all- five guys is better- but Burgerfi has more choices but accuracy and development poorer. BurgerFi- need to continue to work on accuracy and details and then you can be in charge. Shawn K read more

BurgerFi - Please see previous post! - Burgers Near Me - Miami Beach, Florida

When I visited Miami for the weekend, I wanted to treat myself to Burgers and fries. BurgerFi was within walking distance from my hotel so I said why the heck not. The menu is pretty extensive in that you can create your burger however you like. I'm not an onions fan so of course I didn't get onions. I got lettuce, tomatoes, pickles, cheese, ketchup and mustard. And an order of fries and water (I rarely order a coke). The wait-time to get the food wasn't bad at all. By the time I got my water and extra ketchup, I only had to wait another few minutes and it was ready! The fries are really good and thick. I'm not a fan of places with the really thin/skinny fries. I like the "BurgerFi stamp" on the burger. The burger was really tasty. Tasted like good quality meat. I'll definitely come back when I visit again. read more

BurgerFi - Burgers Near Me - Miami Beach, Florida

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Best Burger I've ever had! Hot dog was just ok. Onion rings are great. Fries are nothing special, fresh cut. But the burger... wow!! We got the Burgerfi Cheeseburger. It's a double with lettuce and tomato. And cheese of course. But so much flavor and so juicy!!! If you're a burger person, this place is a must! Cheap too! Especially for beach food. read more

Received stupid cold food, onion ring and fry combo yielded 3 onion rings. No chili or cheese on order as requested. I was highly upset

Great veggie green style were crispy and delicious! and Yadiel service was outstanding!

Food is great. The service is good. They are awesome. Manager goes out of her way to make sure things are done right.

Most amazing veggie burger ! They have 2 options and they are Both amazing ! Add the Cajun to the fries !

Okayyyy so the food here is freaking great! Not too much to say about it. I don't eat meat so they have vegetarian options. I got the quinoa and black bean burger, so good!!! I took one star away because the customer service was a little off. Due to the hurricane, he beer on tap was down, instead of offering my fiancé bottle beer the cashier said nothing and instead, one of her coworkers stepped in and offered the other options. Also, it was 3 of us but only 2 of us wanted fries. Not knowing. The sizes, I got the family size...... well instead of informing us that that was a huge portion she said nothing again. And we ended up throwing more than half away and I hate wasting food :(( Other than that the food was great and there is a parking lot for the business :) Prices are very reasonable read more

BurgerFi - Burgers Near Me - Miami Beach, Florida

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Meat seems of good quality, but it was over cooked. I asked for medium rare and the burger was medium well. They don't have a system for separating special orders or different order of the same burger. read more

I come here ALL the time! The burgers are always fresh and yummy. I only eat burgers from here because I know it will always be fresh. The service here is really good as well. At this location, Michael is always extremely helpful and friendly. So happy this is in my neighborhood because it's become my favorite place. Definitely recommend coming by! Won't be disappointed! read more

A pleasant addition to n. Collins avenue. If you're not a local you know there is NO fast food available and although this is more of a fast-casual joint, it's helpful. Burgers are greasy in the best kind of way, think of shake shack... fries and delicious and the selection of local beers on draft are fantastic. For the locals, it's a fabulous place to stop in for a quick bite for lunch or order online to go on your way home from work. There's definitely something for everyone. My favorite is a burger (no cheese, I didn't say cheeseburger) with ketchup, mustard, picked and onions. I have heard wonders of the conflicted though ... maybe one day I'll stray away from my go-to, but highly doubt it. read more

Marcos is the best. Greatest greeter and and hospitality representative you could ask for. Marcos for president 2024.

This place is perfect! Parking was super easy for a beach location. Parking lot with special "BurgerFi customers only". The food was excellent, hands down best burger I've had ever. Kudos to Anthony who took our order. He was very patient and super helpful. (We took for-ev-er). Will absolutely be back! read more

BurgerFi - Yumm - Burgers Near Me - Miami Beach, Florida

Great burgers,shakes and french fries. One of my favorite burger spots. Not expensive.

Guadalupe is the soul of this establishment and we thank her very much for making burgerfi the most pleasant experience for us

It hit the spot. Friendly staff. Might be a bit pricey but it hit the spot for me. Fries were excellent. Burger was great. I'm thankful.

Great burgers. Yummy shakes. Michael's customer service was super. Place is awesome to come to after the beach. read more

BurgerFi - Perfect place to go after the beach. Great burgers. Yummy shakes. - Burgers Near Me - Miami Beach, Florida

This review is just for the veggie burger. This is a cool place for burgers. Definitely better than any other fast food chain. The buns are soft, presentation is good and service is also good. However, for the price I pay, I expect a larger burger. The veggie burger was OK. Patty was crispy but it requires more flavor. We felt there could be more vegetables and spices added to the burger to make it better. read more

Such a thin, dry, mediocre burger. What a disappointment. Too bad I couldn't find a parking space near Shake shack on Lincoln Road. Always fantastic. read more

Probably one of the best fast food style burgers that I've ever had. They cook your burgers while you eat and to order. The place is always clean, except for that one time. The bathroom was soaking wet. Floors slippery, etc Not sure what went on in there. Back to the food. The dining area is always immaculate and the staff is more than eager to take your order. I usually get the double burger and the cry and fry, which is onion rings and fries. Deelish! If you're looking for a good burger, but not interested in a stuffy sit down type restaurant like Chili's, etc. this place does the trick. Oh, and they have paper straws!!! Great choice, since we're right on the beach. Good job guys!! read more

I love their burgers!! Their burger fi sauce is delicious! The meat on the burger is juicy and tasty! But the best thing from their menu is the cheese and chili fries! soo tasty and delicious! read more

Great burger place excellent service yummy shakes... our server, Yaliel, was amazing and very kind. Great experience!

I just wanted to thank Sha for being so wonderful. She told me to chill and that the place not burgerFl for formula one but for burgerfi))))) So please come back here and enjoy their fresh not mystery burgers!!!! I love these people. They are so relaxed! read more

BurgerFi - Burgers Near Me - Miami Beach, Florida

I think there is a different/lower standard for delivery.Ate there many times loved everything.Delivery,burger doesn't taste fresh, and chicken definitely overcooked!!! read more

I am not a huge fan of chains but while we were in town for a short family vacation, we let our 11 year old pick the dinner spot one night. This is what he picked and I was honestly pleasantly surprised. In his words "I loved it! It was very fast, good service, and the food was pretty good. It was cool how they had their logo in the burger. The fries were just OK but the burgers were great!". read more

The food may be ok but the customer service is the worst. Twice I have placed an order online and when picking it up I have gone to the counter where it says online order pickup and the first time someone came and asked to come to the front but this time I was just ignored. Five different employees saw me standing there and not one asked if they could help me. When I finally walked around to the front the child working argued with me about there being a sign there to pick up online orders. I will definitely not be back to this location ever again. read more

The burger Fi at 6812 Collins. The food was good as expected... the service was atrocious and the manger on duty was clearly overwhelmed

A late lunch meant savings on their signature cheeseburger. I added fries and onion rings as sides. The meal was filling, the quality of the ingredients stellar. I'll return the next time I'm in Miami! read more

Fantastic, burgers are Soo soon good Fries are seasoned so nice And Marco is the man who treats you like a king read more

Best burgers in North Beach. Awesome service by Alex who made this delicious milkshake. Super friendly guy! read more

BurgerFi - Burgers Near Me - Miami Beach, Florida

Unfortunately, I won't be coming back to this location. I was there with my kids, one too young to be vaccinated, so we chose a table on a corner far away from the other people. Because the food was taking forever, I went to check on it to the front desk. My order was waiting. I told the cashier that was my tray. He looked at it and gave it to another employee, both trying to read the name on the printer ticket placed on the tray. Neither employee were wearing a mask, yet their faces are a few inches away from my food. I told them if they were handling food that way they should be wearing a mask. I go to my table only to be followed by one of the two employees who tells me they know what they are doing and that he's vaccinated so I don't have to worry. I asked him to leave our table since my daughter is not vaccinated and he was not wearing a mask. I explain to him he could pass along disease even vaccinated. He kept talking. I asked him 3 times to leave the table and didn't so I stood up and started walking away. The he tells me he "suggests" I don't go anywhere with my kids to protect them. As if he's passing judgment because I took my kids for a burger during a pandemic. I reached out to corporate to understand their COVID protocols, never heard back. read more

Alfredo is amazing . Super nice. Speaks 3 languages. Food is fantastic. We will be back read more

Sloppy take out service! I wanna know what genius though it made sense to send a hot dog with all its condiments for to go orders and not even secure it with foil. Very poor packaging, AND my food was cold. read more

Popped in for a burger. Beer , wine and a great burger. Had the CEO, a Wagyu beef burger. Perhaps one of the best I've ever eaten. Also probably the most I've paid for a burger but YOLO! Also tried their chili hot dog. Very nice. If you need to get out of the heat and have a great burger but don't mind paying 11$ for one, you need to try this place. read more

BurgerFi - The CEO, a Wagyu beef burger worth $11 ! - Burgers Near Me - Miami Beach, Florida

This place was clean and fast. My food was fresh and the staff was friendly. They made sure I received everything I ordered in a timely fashion. read more

I must say that I really liked the burger. Actually, my entire meal. Fries were great but a bit on the soggy/heavy side. They lacked a crisp crunch or were slightly undercooked. Anyway.... the bun was nice and soft. The toppings (lettuce, tomatoe, onion) were fresh. The patty was great too in flavor but lacked density. It was one of those burgers that you can easily gulp, lol. That's what I mean when I say it wasn't dense. I would say the dissappointments here were: 1. the bathroom key- which you have to ask for (I guess it's this location bc it is near the beach). Big, bulky, sticky, and very unhygienic to carry for a food establishment. 2. Price. Wow, I paid $14 and some change... close to $15 for a ONE PATTY burger with small fries and drink. 3.Cleanliness- I noticed a huge soda leak under one of their soda dispenser and the touchscreens were very sticky and greasy. Bathroom also had a disgusting smell. Overall,the establishment could be much cleaner. 4. Parking- is a mother. Very limited parking in such a small shared parking lot. You're threatened with your car being towed if you park in a spot that's designated for the other stores. read more

every time i order from this location my french fries are cold. every.single.time. beyond burger is never thoroughly cooked and always pink. seems like cooks don't care at all. read more