This place use to be a great burger spot at one point. Now the staff spends more time chatting that getting orders correct. It took the cashier over 5 minutes to put my order in the system and still put it in wrong. I still asked afterwards for him to let the cook know to add cheese and when I received my food there was no cheese. I had to bring my burger up and ask for cheese and they just threw it on cold. Not to mention the lady bagging the food had on no gloves and kept scratching her head. Lastly, my burger taste old like it was the the grill for a while. The bottom of the patty was not edible and extremely hard. It's a shame this place has turned into this. read more

Where to start. Got their standard butgerfi burger, which according to the menu board comes with lettuce and tomato but they served it plain. I went to the bathroom and it was out of toilet paper. Told one of the employees and she said ok and then proceeded to go behind the register. The trash can was overflowing. The napkin dispenser was out of napkins. The soda machines were both out of coke. Overall, the place was a mess. Overpriced for what you're getting. Needless to say I'll never be back and would never recommend it to anyone. For references my total was $40+ for two burgers, one fries & onion ring combo and two fountain drinks (because I was generous to leave a 20% tip that definitely wasn't deserved). read more

I honestly do not understand what the hype was about. Finally decided to try one for myself, even after my co-worker warned me about her experience. Needless to say, she was right. Ordered Waygu burger with onion rings and fries. Burger was extremely small and not even close to what it looked like on the menu. Maybe it will taste good? No, it tasted really bland like they didn't season the meat or didn't put enough sauce. When there is a name like Waygu involved I expect a juicy tasty burger but this isn't the case here, just bland, dry and small! Only thing that impressed me here was the onion ring size... Had really nice crunchy texture which I did enjoy but again seems to lack flavors, that goes same for their fries. Their soggy fries which reminded me of boardwalk fries didn't have any seasonings and over cooked to the point it tasted bitter. I really had high hopes, it's just not worth the money in my opinion. read more

We were walking on the Avenue, parched. We decided to stop in and just grab a soda- talk about a rip off! $3.15 for a regular sized soda... and we were automatically charged a 15% gratuity. For a take out soda!! Will never go back. read more

BurgerFi - Poor excuse of a soda.. $3.15 for this. - Burgers Near Me - Nottingham, Maryland

Undercooked fries, raw . It wasn't well cooked I tried multiple sauces. So I paid for all those different sauces just eat it with uncooked fries. It was cold day I was craving fries so I took 2 different types of fries with toppings just get it uncooked read more

Previously left a one star review and I'm leaving another. Went into the restaurant today to try and get some kind of compensation for how poorly the food was made and not only did I not get any manager, but also The so-called owner has still yet to get back to me. What a fucking pathetic business. You charge people in arm and a leg for damn burger at the very least it better be the best fucking burger on the planet because your name isn't red Robin and the fries were undercooked garbage. Maybe if you stop hiring all these stupid ass kids and hire adults that I actually give a crap the burgers wouldn't have suffered in quality. read more

great food, great service! Jose and the rest of the staff were all so welcoming and sweet!

had a great burger, great atmosphere, awesome employees - young man at the register was super helpful, this was the first time i've been there, will def go again. read more

This was my first time coming here and I noticed there was a new burger place. Burger fi, I guess it's supposed to be a gourmet experience, but it left me like . I had the CEO burger where I barely tasted the aoili and tomato. And the burger fi sauce i got on the side was really a concoction of mustard, ketchup, and Mayo with herbs that was just not hitting at all. I see what they're trying to do, but compared to the other burger places and the one that was there previously this is a hard pass. read more

BurgerFi - Burgers Near Me - Nottingham, Maryland

Went to this place walked in and the cashier was turned away from me eating out of a bowl like she was starving . i finally made a noise so she would help me . I finally got my order went home and it was the wrong burger and it had cheese on it which i asked please no cheese . I went to the website to complain and it asked if they could call me and i said yes no call from them . Not going back they can suck an egg read more

I had the best burger here. I've been back maybe 3 times now and it's literally always a hit. They have a few branches spread around Maryland and some other states. I've had their cheese burger topped with bacon, grilled onions, pickles and their special sauce. The fries were pretty good as well. Their packaging is unique and efficient. I highly recommend getting your next burger from BurgerFi. - Rating: 10/10 read more

BurgerFi - BURGERFI CHEESEBURGER - Burgers Near Me - Nottingham, Maryland

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Swung by on a Saturday night, right before the 8 PM rush of people came in. We ended up standing there and waiting thirty minutes for a takeout order of a chicken sandwich and a large fry. Ended up paying $15 for that meal, which we thought wasn't worth it after the wait. The fries themselves weren't that great, although there was a large portion--they desperately needed some help and were tolerable after being drenched in ketchup. We weren't the only ones standing around and waiting, as the girl in front of us was there longer than we were. Also saw two people go up because their orders had been messed up. My sister says she likes the onion rings here, but I don't know if I'd come back. It's in a prime-time location at The Avenue, and has aesthetic decor that their company site says is up-cycled and sustainable, but I was wondering about the eco-friendliness considering they use fake grass/plants. read more

I had an amazing time at BurgerFi, the service that was provided by the cashier Dania was amazing. She was friendly and answered all the questions I had! The food was extraordinary ,I will for sure be coming back again! read more

If BurgerFi was anywhere other than The Avenue, it wouldn't stand a chance. But since they're right next to the movie theater, they're safe (I guess). For starters, the food is subpar at best. Burgers are $8+ a piece and that doesn't include a side or a drink. Guest are easily looking at spending around $15 for a burger, fries and a drink. That wouldn't be much of an issue if the burgers were great. My chicken sandwich was only seasoned with pepper, no cheese. Just chicken, lettuce, tomato and bbq sauce. Without the sauce the sandwich would've had no flavor. My daughter's burger was dripping with grease, which explains why the floors were so slippery. I can't say this is a place I'd return to. I'm giving them two stars, however, because the staff was pleasant enough. read more

BurgerFi - Stamped Buns - Burgers Near Me - Nottingham, Maryland

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Very privy to BurgerFi locations since I travel a good amount. Was so excited when I looked to yelp and seen this was an option. The other two people I was with had never visited so we made the journey here. Since I am pescatarian with vegan ways, I get so excited they have not only beef or chicken burgers but they have vegan and veggie burgers. *Just a heads up, this restaurant forsnt do meals, everything is separate so the price catches up to you fast, just FYI* They offer different types of beef burgers, a grilled chicken sandwich, crispy chicken, a veggie burger, beyond burger and a vegan burger!! Just in case you are wondering the buns are plant base, and they offer "green style" which is lettuce as your bun! For your sides fries or onion rings are your choices. They have several ways you can get your fries, or you can get a half fry half onion ring order. Then let's not forget the shakes or concretes instead of an ordinary drink...! They have several flavors of shakes from Oreo to red velvet. For concretes they offer key lime, red velvet, and one more I can't remember. They do offer hotdogs, chicken tenders, and a kid burger meal as well. My group ordered the family fries. / key lime shake (they don't offer that as a flavor for shakes only concretes but they made it work), oreo shake, a double beef burger, a green style grilled chicken sandwich, green styled vegan burger. Extras were asked for each burger and none of them came out correct. The grilled chicken was suppose to be green styled but it came with a bun. The green styled vegan burger looked terrible. The angus burger looked great but was missing toppings. The cashier has to learn to pay a bit more attention so it helps the kitchen get it correct. I would recommend them coming up with a way to get the sauces together. We had to wait 3 mins to get one bbq sauce and then 11 minutes for the honey mustard bbq since they didn't have any ready. The setup of the resturant was really nice and I loved the option for being outside as well!! read more

Upon entry you will be greeted by a super friendly and knowledgeable cash register attendant. And they do make a tasty burger.... But... no combos means everything is a separate charge so it becomes pricey quick. Our family of 4 paid over $50 for 2 kids meals, 2 burgers and a shared side. The single patty burgers are small and a big disappointing. Fries and onion rings were very good. Unfortunately this is a basic fast food place, but you could save a lot of money and get comparable taste at a fast food joint. read more

It seems like the cooks arent familiar with the menu because I ordered a Juicy Lucy Burger and it comes with tomato relish, and that was missing from the burger. Also, I found a string of hair at the bottom of my basket of fries. I did speak with the Manager, and he didnt offer but he asked me what I wanted to do? He didnt seem empathetic at all about the situation, however I did get my refund, so the problem has been resolved however I lost my appetite and I am still hungry. read more

BurgerFi - Fries - Burgers Near Me - Nottingham, Maryland

It's so good! I love the truffle fries and beyond burger. A real treat! The milkshakes look amazing as wel

The burger was ight. The fries were Ight. Soda machine was broke only had coke diet coke or sprite plastic bottles. There was no napkins to be found idk if they just ran out or what. It was quiet af in there you could hear a pin drop. But overall BurgerFi was ight. read more

BurgerFi - BURGERFI BURGER - Burgers Near Me - Nottingham, Maryland

The last two times, we went to BurgerFi, Nottingham, MD were beyond disappointing. Both times did not receive requested condiments/sauces. We used to love the chicken sandwiches, but they have gone considerably downhill. All the coating came off, sandwich cold when received; one sandwich we requested no lettuce & tomato; came with it anyways. This from a place we considered damn near perfect for what used to be a perfect chicken sandwich, with formerly excellent service. I miss their sandwiches, but not enough to return for subpar sandwiches. read more

I was immediately intrigued by the ingredients listed on the CEO burger, so I decided to give it a shot. I was certainly not expecting the highest quality for a $10 burger that has wagyu and truffle aioli, but I have to say I was very disappointed. I ordered for pickup, and when I arrived home and opened the bag, the burger bun was smooshed, and things just went downhill from there. The pictures make it look like you're getting a rather size-able burger, but it's rather puny, even for a smashed style patty. When I go to McDonald's and pay $1 for a McDouble, I don't expect it to look like the picture, but for a burger with premium ingredients, I'd expect an effort to be made. Even the regular cheeseburger that my girlfriend got was smaller than what the ad made it look like. You can taste that the quality of the beef is pretty high, but the burger itself was rather bland. There was very little truffle aioli, and very little bacon jam as well. Maybe it's supposed to be a small hint of each to pair lightly with the taste of the meat blend, but it was more like a bland blend of mediocrity. When I did hit a pocket of all 3 ingredients it was rather good, but that lasted all of one bite. Since we ordered for pickup, they stapled the bag shut, which completely killed our fries. Every burger joint knows not to close the bag because the moisture inside turns the fries soggy. The crispy fries that we did get were rather good, but the sogginess just killed them. The fries, unlike the burger patty, however, were well seasoned. I really wanted to try their spicy chicken sandwich, which looks absolutely delicious, but based on my experience with their premium burger, I sadly won't be returning. read more

Unfortunately the mobile ordering did not work at all (via their website). It would not allow me to submit the order despite trying on two different browsers. Aside from this (and I'm sure that will get fixed eventually) I really liked this place. The burgers were great and the customer service seemed really good. Things were running very smoothly for it being their first day open. I also like the fancy new coke machines (like you see at the movie theaters now a days). I'm looking forward to trying this place out some more, especially with the outdoor seating when it isn't 100 degrees outside. read more

BurgerFi - New York Hotdog - Burgers Near Me - Nottingham, Maryland

I was highly excited to try this place but after tonight I am not too pressed to go back. I sent my husband to go pick up our food. And he knows what we get on our burgers. He returns home but our burgers were not what he ordered. I immediately get the receipt to call and the receipt doesn't even indicate what he asked to be put on our burgers. Unfortunately we do not love close to this restaurant so calling them was the only option. Explained the situation. No apology or sympathy. Just a blunt well we will be closing soon and we will resolve if bring your receipt whenever. Don't take my name number or nothing. Now for $30 we are left with some dry ass burgers for dinner. Sad read more

Came here with a friend and got a Beyond burger, no cheese and we shared a large fry. I though the burger was okay. I much prefer the impossible burger, but it still tasted okay. I love the pickles, but I wish the burger bun wasn't cold. It just wasn't right lol. Fries were delicious and crispy. I thought the gentleman working the cash register was very polite and pleasant. I would come back and try something again and hope it doesn't disappoint. I'm a sucker for onion rings - once you mess those up, I'm done. read more

This used to be Z-Burger (or its successor, I forgot the name) and thought it would be the same. Well it was disappointing. The portions are smaller. The onion rings and fries are nowhere near the tasty seasoned onion and fries of Z-burger. The sauces tasted bland and diluted. The CEO burgers were not as we had hoped: smaller and less tastier for a wagyu burger. Honestly, a Big Mac is better. I give it two stars for the location and for the nice look of the place. I just wish they would have tastier and more generous servings. read more

The burger made me wish I went to five guys. And the onion rings tasted like old grease.

My first time there was very impress!! place nice and cool it was a little chilly that day on December 21, 2020 Towson it was a great service , food. was amazing lady who was helping out was very friendly and very helpful and we order veggie burger and cover with the lettuce it's amazing, French fries is tasty everything the whole experience was wonderful :))!! I highly recommend to go and try and see for your self!!! And don't forget to download the app they always have special and you earn points for each visit !! read more

Consistently inconsistent. I don't know why I keep trying because each time I do my order is wrong. Sauces that I paid for are not in the bag, after being reassured they are in there. Fries are undercooked and soggy. Burgers thrown and squished in bags. Such a disappointment. They could do so much better. If they cared to. read more

The cashier who took our order had her mask below her nose the whole time and she got our order wrong, we only wanted 2 burgers but got 3 instead. 4 stars for good burgers though Angel, who went around the tables delivered our food. He was very nice and friendly and he wore his mask correctly. He got us a to go box when we were ready to leave. I like the option to sit outside and plexiglass installed at the counter. read more

Have someone who can speak the English language working the cash register, post that your soda machines are out of order!!! This isn't brain surgery. People wonder why restaurants go out of business, this is why!!! Seems someone else has taken over this restaurant and has no clue about customer service. And there is no way it should take 30 minute or more, still waiting.... With two people working in the back and 2 at the front counter, it's not that hard!!! Yes I speak from experience!!! read more

So disappointing. The food was extra salty and the fries were extra greasy. When you pay there is a menu for tips. No way. I use to Love their food. read more

We've done two orders now after discovering BurgerFi and they are absolutely awesome. Great food, burgers (and bacon) were cooked to absolute perfection. I liked the boxes they came in to keep them from being messy. Fries were great. Sauce was tasty. Second time around we tried the milkshakes, nice thick shakes. Taste great. This will be our new go-to burger place! read more

i'm not sure if the employees can read directions on togo orders, but this is the second time that i've gotten an order wrong. i'm not sure why they would add cheese to a vegan burger.. dairy defeats the purpose of being vegan. ????? am i the dumb one here? read more

I don't like to post negative reviews but this place needs to change. First of all it wasn't very cleaning the bathrooms were very dirty. They were also out of different sides and drinks. My family and I ordered the same burger except for my husband who requested chili on his. All of the burgers looked exactly the same so we thought they forgot the chili, they did not. The amount of chili looked as if they wiped the serving spoon on the bottom bun and called it chili topping. All of these indiscretions could have been overlooked if the burgers weren't 8 dollars each without sides or drinks. Don't waste your time here. read more

New to the area and never having heard of BurgerFi before we decided to try them out after a very disappointing experience at Red Lobster. When we first walked in there was a short line in front of us and several parties dining. Ordering and delivery of food was less than 10 minutes which I was more than satisfied with at 6:30 with a bit of a crowd. The wait on our desserts after we went up and did a second order was a little longer but again, not complaining. In fact, when I went up to the counter to check on the progress, the young man I spoke with was very kind and went to finish them up himself. There were no excuses, just hustle. The team seemed to work well together and I'm sure that's why they were pushing through the orders so quickly. Great job! Oh yeah, and the food was good too. ;) read more

Amazing, had the burgerfi cheeseburger and chili cheese fry's, Service was fast and quick, decorations are sweet.

When this first opened up i LOVED it. Great food, friendly staff, nice environment all around. UNFORTUNATELY, two weeks ago, I got it home and parts were RAW. I called to tell them and they apologized and told me i could come back in for a refund. Two weeks later my friend and I ordered and her burger was raw as well. I thought it was a fluke but apparently not. We will not be returning any time soon. read more

BurgerFi - 8/7/20 - Burgers Near Me - Nottingham, Maryland

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Great place! Amazing food and the greatest service I've seen in a while. Our waiter/cashier was Angel and he was super helpful explaining the menu read more

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The food was okay. Prices were what I expected for the area. $8 for a chicken sandwich, $5 for a junior burger, $4 for fries. However, there wasn't much to the taste. I wasn't a fan of the fries plain. I will go back and try again for a 3rd time, but the food is ok but not great read more

BurgerFi - Burgers Near Me - Nottingham, Maryland

Terrible service . Understaffed and those that are staffed have zero accountability to treat customers fair. To be clear this was a not a free meal . Unreasonable amount of time for what was paid for read more