The girl at the register was extremely rude and very unprofessional. She was yelling with her manager and the entire restaurant could hear it. She was cursing and mumbling rude comments under her breath all because she had to do her job. We ordered tenders and got a free birthday milkshake for the month of September and she acted like it ruined her day and it was too much for her to be bothered. Very unprofessional and won't be back to this location. I can see why this location is always so dead when we go because every time we visit we deal with rude and immature employees. read more

Great service. They able to add more meat when we asked and were very accommodating. Will definitely come back!

Well I ordered bacon on my burger and didn't get it. The burger wasn't that great. Way over priced for what you get. The custard was good. The fries were a bit soggy and needed salt. They didn't seem very organized with putting up orders with everything at once. Counter girl seemed to rush you and had an attitude. read more

Great location right in pompano beach . Perfect for a day at the beach . Fast and easy !

Service is always lackluster, but this was the final straw. I placed an online order and asked if it was ready when I walked in. I was told no. 10 minutes later I checked again, and they handed me one of the bags that was there when I walked in. The fries were cold and old, the onion rings tasted like they threw old ones back in the deep fryer. The restaurant is always dirty with employees standing around talking, dropping the f bomb, while the cook was eating fries out of the bin with his bare hands and making food. Done, won't be back. read more

best service and best burgers! Fae took our order and was so sweet and helpful! We love this place:) read more

No parking for customers, not even to pick up Togo food. This is a beach location and there is never any parking so don't waste your time. If you do find parking you will have to pay for parking because you are right at the beach. BurgerFi closed their lighthouse point location last week and stated the location has moved here. The location didn't move it closed down. This location has already been open for awhile now. So disappointing because now the only burger fis are by the beach like this with no parking for customers. read more

[UPDATE: After offering my response to BurgerFi's customer service department, I was pleasantly surprised to have an immediate response, rectifying the situation. This speaks strongly of the character of the company and helps me to realize that they acknowledge and take ownership of this oversight. More stars for you, BurgerFi!] I was a BURGERFI virgin until today. After my visit, I have decided to remain burger celibate. What a genuine disappointment. I ordered online at 5:33, indicating a pick-up time of 6:30. When I drove to the location at about 6:20 and found no parking, I called and asked if someone would be able to run my burger out to me. The woman who answered the phone was very friendly and accommodating (definitely a positive moment in the experience). When I told her my order wouldn't be ready until 6:30 she told me, "Oh, it's actually ready now." She ran the order out to me and, as I pulled away, I opened the bag to grab a french fry. Cold. It was clear they had made my order at 5:33 and it had been sitting for an hour growing cold. I thought about going back, but because parking is an issue, I decided to just deal with it. When I got home I microwaved the fries but not the burger, since I had opted for the lettuce "bun". If I'm being honest, I was shocked at how small this 11-dollar hamburger was. It did not look anything like the photos online. The bottom line is that my expectation that BurgerFi would be an excellent, worth-the-money experience was not even close to being met by the actual experience. In retrospect, I wish I had returned immediately, dropped money for parking and asked for a refund. My $17.45 bill (plus five dollar tip for curbside delivery) was at least ten dollars more than the experience was realistically worth. I don't anticipate a response or a refund, but at least BF would redeem some level of respect if that happened. read more

Out of Texas toast for the melts. Burnt fries and chicken fingers. Closed early due to lack of staff and out of food. Place is too expensive for Sonic quay food. Actually, Sonic would have been better. $60 for a family of four to eat burnt chicken fingers and one over cooked cheeseburger. Dining room table was sticky, but the floor was clean. Big dining room with out door dining was the only thing they have going for them. read more

Very greasy and their quinoa burger tasted like a hockey puck. I will never go back. Very disappointed.

Imram was super sweet and helpful. Great customer service, great food, and great ambience.

Food was not great. Got the swag burger and it didn't taste right. They added some sweeter sauce that just tasted like sugar. The fries were also not great. They just dumped a ton of aoli on them - it was too much. The regular fries tasted like water. First place I ate in Pompano and I'm super disappointed plus the bill was over $40 for two burgers and fries. It was very expensive and unsatisfying read more

We came in for a shake, brought a coupon that was expired and did not realize. The manager allowed us to use this coupon that was expired for over two months and we have had the two best shakes we had in a long long time! Great place read more

BurgerFi - Best shake for a long time - Burgers Near Me - Pompano Beach, Florida

Stopped going a few months ago after a terrible experience. I used to work next door and almost nightly ordered food from here. It always took awhile but I would always patiently wait and sometimes tip. However, the last time I went there I was extremely disrespected for no reason. I was walking to work that day, it was really hot and stopped in and asked for a water cup. The girl at the counter replied you have to be a customer for water- yet I wasn't a stranger. I told her I worked next door (and had my uniform) and I planned on getting food tonight- I just was dehydrated and had to work. She rolled her eyes and started laughing at me and then went on her phone. I left and heard some of the coworkers laughing too.... because I asked for water? I've honestly never been that disrespected in any business before ever in my life. I was extremely polite and professional and I refuse after that experience to ever bother again. read more

Great burger. The wagu was very tasty. The atmosphere is nice with both indoor and outdoor seating. Across the street from the pier.

Horrible service! Ordered one cheese fries & one bacon cheese fries to go. Waited 20 minutes then asked if my fries are ready. They said the bacon wasn't on it yet. And in two seconds they put bacon on it. By the time the bacon was ready, my fries were cold. Five grown men standing around in the kitchen and can't make a simple fry order. No other order was pending. read more

Love their beyond burgers on multi grain bun. I have one at least once a week. Delicious!

Not a fan of the onion rings...too much batter. Burger is average, fries are cold, but the Funky Buddha beer is worth coming back for. read more

BurgerFi - Funky Buddha Beer, CRY FRY, BURGERFI CHEESEBURGER. - Burgers Near Me - Pompano Beach, Florida

3 stars because the Swagyu Burger was solid BUT was really looking forward to the normally great Fries with Urban Style and Cajun seasoning on top. The 3 massive onion rings were used to cover the bowl of burnt crisp pieces of French fries, this must have been the bottom of the container of 1/2 inch long crunchy pieces of what used to be potatoes. Call me disappointed, 2nd Burgerfi visit in a row disappointed read more

The burger choices are decent and the desserts were good. Fried were cold and soggy. Good choice for a relatively quick meal better than fast food. Plus a few interesting beers on draft. read more

This is right across from the beach and the perfect location for Pompano. The restaurant is clean, the staff is very nice and knowledgeable and the food is GREAT! They also serve beer, wine, custard and shakes which is PERFECT for hot summer days on the beach!! The manager (I'm the worst with names) and Lovemika are so attentive and checked on us several times throughout our visit! So excited to have a beach burgerfi and will definitely be back often! read more

I never write reviews but I had to do something to shout out this place. I left my purse there Monday on accident and TWO days later they still had it and kept it safe for me in the back. Great group of people! read more

Ugh Wow.. I love burger fi so this was nothing new but this was just different. The staff was super friendly! Food came out quick. It was also delicious! Beers were crisp! Cant ask for much more! Such a great spot. We will deff be back. And walking the peer after a burger is just so much better! read more

The onion rings were incredibly salty and were only 5 rings. The junior burger had the thinnest patty I'd ever seen and not much taste. French fries were just there. Chicken tenders were good. Hardly anyone was there and that should have told us it was not going to be a good experience. First and last time visit at this location. Pricy for the low quality food. read more

Pleasantly surprised and so happy we finally tried BurgerFi GREAT burgers and awesome homemade fries We can't wait to go back again soon read more

Hanging out on the beach and we felt a bit hungry. So we ordered online and walked over to pickup. Food was ready and great. Staff was super friendly. All good! read more

This Burger Adi has become our fave place...not only fir it's amazing location. Their staff is very hospitable they greet you immediately with genuine patience snd eager to please you. We had a new team member, Rich, three days new. He was extremely professional and got someone to help us before he could tell us whether we could offset something different. In the end they did make our special burgers and we are a number one fan here!!! read more

My husband said the burger was good, and that's mainly because it was topped with thick bacon slices. Otherwise this is not a place we'd return, unfortunately it was across the street from our hotel in Pompano Beach with very few other dining options. It's freezing inside and very noisy outside with hundreds of birds flying around and screaming, pretty spooky. Most customers were eating in the large wrap-around covered patio area, seemingly not bothered by the birds. We got our meal to go. The chicken sandwich was covered in a fried bland batter that slips off easily. Other than being "cafe free", as it is advertised it has no other positive attributes - it's tasteless, even with their honey mustard bbq sauce. Buns are thin and flimsy. Onion rings are greasy and bland. Fries are flaccid and mushy. Burgers are quite pricey for what you get, but $6.99 gets you a small order of fries and a drink. The one positive thing I'll have to say is that I never knew Diet Coke comes in so many different flavors - their retro-style soda machine offers 7 flavors, in addition to regular, including raspberry-flavored Diet Coke and ginger-lemon Diet Coke. Cashier seemed pretty disinterested, but finally when our food came out, the guy who brought it out from the kitchen seemed nice. read more

Been there 3 times, already! Very clean, the employees are very pleasant and helpful and of course the first hotdog on menu is very delish, I get the fries without salt; onion rings and hamburger for my hubby, lol! read more

So close I can walk there! Love the new location. I get the burger with lettuce wrap rather than a bun, love it! The same with the veggie burger version. I usually don't like burger sauce but their sauce is really good. The cry and fry (french fries and onion rings) are a great choice. Their strawberry shake is my go to when I have to have a shake. Creamy and cold. I'm not usually a burger person but this place I could visit often- and do. read more

We have waited 30 minutes for a burgers and fries!!! The tables are dirty and not being cleared. Don't come here!!!

We went back to BurgerFi after our bad experience last time. This time the store was clean and organized. I'm happy to see that it was well taken care off. Food was good as always. read more

Takes forever to have a simple French fries. Waited for 30 minutes to get it. If you are hungry don't go

Hello my name is Tia, and I Would Like to Say I came In Sunday August 22,2021 with my Family and Janet the Cashier Was so Friendly And Joyful I love Her energy Her smile and that she remembered My name. She Took our Orders, then she also brought it to us, she also came and checked on the table multiple times and when we need anything she brought it to us, and as we was done eating she asked us if we would like it if she take it for us so we can enjoy ourselves inside. I love her, She was the only person that greeted us from the time we walked inside 'til the time we left. The only person in that place that came and Spoke to us! So We will be coming back BECAUSE of her, Hope she gets a raise and an promotion because she made us thought she was a manager the way she was Running around cleaning and taking orders and speaking to everyone that was in there not just Our Table. Great Job Janet Hope to see you soon. By the Way The Five Stars Is Because of Janet Customer Service and the Way the Burgers Was Great Cry and Fry was Delicious and Restrooms was Clean. But the Main Important Amazing Part was Our Customer Service Performance. read more

Great vegan option! Justin was very helpful and went above and beyond for me. Thanks!

This is our first time we're from California where we usually have an in n out but someone recommended we come here and it was great! I had a the regular burger and I finished the whole thing and I usually don't finish my food. The onion rings were really good but the fries weren't that great. My husband had the breakfast all day burger and he loved it! I'd come back but not for the fries read more

Hi.. today i went to your pompano beach location for the first time with my son and girlfriend... Very dissatisfied U guys advertise a Burguer that Do Not look at all like that the one u actually get.. was like a joke.. super thin...and flavor was not good .. Im mad because i feel ripped off... I hope you guys step up your work for other people to not feel the same way as i do. read more

I didn't know what I wanted to eat, but once I saw the delicious looking burgers on Yelp, I stopped by for a quick bit. It wasn't real busy and I got my food very quickly. The burger and onion rings were fresh and hot and the coffee/mocha shake was thick and cold. I wish I would've requested cheddar on burger rather than cheddar, but that is my fault. We don't have these in the Houston area (to the best of my knowledge) but the next time I want a quick and delicious burger, I'll stop in. read more

Had a great experience with my son here today . Janet helped us out with everything and checked on us to ensure our visit and food were great . read more

I attended the grand opening of this location and it was extremely good. I visited often and I always recommend this place to my friends. Last week I visited around 8:30pm. The workers were very friendly and efficient but my food order was prepared to go even though I told them I wanted to stay and dine in. I was surprised because I wanted to sit outside and the chairs in the patio area were already stacked up and place to the side like the place was ready to close. When I received my burger the taste was not the same. I notice the meat patty was smaller and not as juicy, my favorite burger had changed. The fries were also super dry and not good. I was very disappointed since my favorite burger was no longer the same. I saw everyone very busy trying to finish quickly so they could close but I also felt rushed. I know sometimes these places are very good when they first open and then they go down hill. Hopefully this location will go back to doing things the way they started. read more