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    BurgerIM

    3.6 (89 reviews)
    Open 3:00 pm - 3:00 am (Next day)
    Updated 1 month ago

    Order BurgerIM Takeout or Delivery

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    BURGERIM ATMOSPHERE

    What's the vibe?
    Quiet
    Casual
    Trendy
    Good for groups

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    Recommended Reviews - BurgerIM

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    Reviews With Photos

    I had the Burger Trio and the Half and Half with Sweet Potato Fries and Onion Rings.
    Donna D.

    I actually had this order Door Dashed. The Food is delicious! I had what they call the Trio. I ordered 2 burgers and 1 grilled chicken. Everything was cooked perfectly, including the sweet potato fries and onion rings. This is my 2nd time ordering from BurgerIM and it definitely won't be my last. This is in my top picks for burgers. I'll have to try the regular size burger sometime, but not sure if I can tear myself away from the Trio.

    Small order of fries
    Richard P.

    I stopped here with my brother on a weekday afternoon after a round of golf because he wanted to try this place and was hungry. I had other plans for dinner, so I just ordered a bottle of pop. I'm not sure if the man behind the counter was the owner or not, but after I declined to order any food, he offered me a complimentary order of fries. I accepted, and the fries are very good. I am giving this place four stars for the kindness and generosity of the staff.

    Overdone chicken tenders with weird batter
    Aly W.

    Not a great experience. The good: online ordering is deceptively painless. You can click on and off whatever you do and don't want on your burger. The bad: they may be out of ingredients and they won't take anything that cost extra off unless you ask. Awkward. The kids meal is supposed to come with a drink but we had to ask for that, too, and the person looked confused and surprised even though it's on the receipt and everything. The ugly: the kids chicken tenders taste as good as they look. The prices are much too high for what you get. Just an uncomfortable unsatisfying experience over all.

    Susan S.

    Four stars for the great food. Beautiful burgers on gloriously fresh buns, crisp curly lettuce on the burgers. You'll be ordering from an endless array of delicious flavor combinations, so customize away! The French fries were perfect, a mark of a great casual restaurant, as were the onion rings. It got really quiet while we were there. If I had been working behind that counter, I would have to grab a shop rag and some Windex to hit that front door in between customers. Very nice, helpful cashier. You order at the counter and they bring it out to your table. We bussed our our table at the end of our meal. Good value for your money, delicious and well prepared food. We'll be back with our little kids.

    a hand holding a box of food
    Wayne B.

    Food here is adequate. Entirely inoffensive, and uninteresting. Meal was fine. I got the Hawaiian salmon sandwich with onion rings. Portion size was fair. I definitely was not hungry when I was done. It was just... average. Stole bites of my kid's chicken fingers, chicken sandwich, and fries to see if maybe I asked a little too much of them. I did not. It was all adequate. Nothing I couldn't get at a local diner for half the price. Meh.

    Doris M.

    I first came here when it just opened & got to try a little of everything & everything was amazing. Well, food has not changed. (Technically it did, their fries changed & different items on the menu), but they were just as good today. My son got the Lamburger w/Fries & I got the Angus Beef Burger w/BURGERIM Fries w/Garlic Aioli on them. They were phenomenal !!!! I am a garlic freak & that Aioli made them the best fries I've ever had. One of the most wonderful things there that made our short wait seem even shorter, was talking to the nicest guy, Brian, who took our orders & chatted with me about all kinds of things, such as YELP & flowers & plants. He brought in some gorgeous flowers from his garden to brighten the place up. It was a really nice touch. He was so sweet & very helpful ,explaining all the burgers & how you can change anything on them & anything else we wanted to know. Burgerim, give Brian a raise or an "Employee of the Month" plaque on the wall. You have a real winner there. I can't wait to back again , chat with Brian more & try their Grilled Chicken Sandwich with Avocado & of course, the Garlic Aioli Fries. Thank you for a wonderful dining experience.

    Salmon burger
    Christina D.

    When you walk into a restaurant during the Saturday lunch rush to find there is no rush, you start to worry that maybe it's empty because the food sucks. That's what my mate and pal thought as we entered the silent room. There are tvs playing cartoons and Food Network on mute, no background music. Me, hungry, and bent on getting a salmon burger decided to stick with my gut. My gut is full and in love. I had to stop to take a picture. The food is so photogenic you'd think they're making models for the menu. It's stable to boot, not threatening to fall out of the buns like some sandwiches I've struggled to eat. I'm not super into ginger or barbeque flavors, so I asked to go sauceless. It didn't affect the moistness of the fish, as it still was a well seasoned flaky patty under the fresh rings of pineapple. The bun was bouncy. I can honestly say that for all the fish I've eaten in my life, this may just be my favorite. My company both ordered burgers. My pal kept interlacing her bites with the word perfect. I lost track of how many times she said it, pointing out how they use real cheese. The sauce was reminiscent of a spicy ketchup without setting the mouth on fire. Which wouldn't have been a problem, because they offer cold beverages too. My pal got a chocolate tea. It was darker than it was sweet, chocolate visibly pooling at the bottom of her cup. It's thin enough to blow bubbles, unlike the the cookies and cream shake my mate got. It was still slurpable, like a melted Oreo, though if you try to blow a bubble, you're only gonna get a bloop. They both got potato sides, fries for her and onion rings for him. I stole one of each, noticing how there wasn't any greasy residue in the paper trays. The sizable onion ring had an audible crunch, and the fries were crispy while remaining soft on the inside. I'm usually a glutton for salt, yet these weren't at all, and somehow were still perfect. The food is halal, so it tastes super clean. They also made sure to put nutrition facts on the menu, which was helpful, seeing as how this is a place where you're going to want to indulge, and won't feel guilty for a second when you do.

    The burger experience.
    Steven M.

    Burgers are fun, burgers are important, and most of all.....burgers are delicious. So when I finally remembered that BurgerIM opened on Hertel I madee sure I came here to try me a burger (or two thanks to the minis). I stopped in here last Sunday and to my surprise the building was absolutely freezing, to the point where everyone eating there had winter coats on, strange. The place itself is very spacious, has some televisions out so you can keep up with sports, and of course, a menu featuring a bunch of different types of burgers, side dishes, and milkshakes to make even the grumpiest people smile for at least a second. I was struggling to pick just one so I ended up ordering the 2 minis with one being a cheeseburger and the other being a fried chicken sandwich. We also ordered a side dish of onion rings and I definitely ate a some of my girlfriends French fries. How was the food you ask? Cheeseburger- I was a big fan of the cheese and the burger. I would definitely rather eat this then go to a fast food chain like McDonald's or Burger King and I was even a fan of the presentation. Fried Chicken Sandwich- the chicken was good, the breading was good, and that's what makes for a good chicken finger sandwich. Thumbs up! French fries- the fries were small and round and even though I wasn't sure what to think at first, I was left smiling after eating one. These small little potatoes slices were absolutely delicious! Onion rings- pretty typical onion rings, but not in a bad way. These guys were crunchy and totally tasty. Overall, I really enjoyed my first ever experience at a BurgerIM. The food was good, the place was nice, and the employee working was friendly enough. Come check this place out for yourself!

    Burgerim Fries
    Tianna C.

    This is a great place to stop if you want food fast, but better than fast food quality. The menu a great selection of burgers. Beef, impossible beef, chicken, salmon, all the types of burgers you can think of. If you can't choose just one they also have an option where you can get 2 or 3 smaller versions. Great idea! I went with a regular sized burger and fries. All around the food was pretty good. It was done pretty quickly too. I'd return here for sure in the future.

    The burger was okay, not the best I've had in the world but it was something. I started to eat and enjoy my food and then I noticed something, there was glass in my burger. I immediately called the restaurant and the service I received was mid to horrible, they answered the phone then immediately hung up. Next call they answered and just said they'll make a new one, but I don't want a new one I want my money back, now I have to go through ubereats to get a refund for the GLASS that I found in my burger from THEM. This is ridiculous and my health was at risk so be WARNED.

    Onion Rings Burgerim Fries
    Pratik K.

    We went for a trip to Buffalo recently and the cold made us crave for Burgers real bad! With some research on Yelp we came across this Gourmet Fast Food chain. We were sold at the concept of Gourmet Fast Food itself. This particular outlet is the flagship outlet of Buffalo and we were excited to check it out. Upon entering, you're welcomed into this huge, well lit and immaculate place with lots of seating space. Be ready to have your expectations of getting into a shabby fast food restaurant shatter right after stepping in here. The staff were kind enough to help us select the right dishes as per our preferences. With their suggestions we were all set with our order. We started off with the BurgerIM Fries and the Onion Rings. Firstly, the Onion Rings were simply out of this world. It's crunch is so loud that it can be heard from another city(not kidding) and pairing it with their house sauce gives you a one way trip to food coma! Their Fries are served cottage cut style and are perfect to nibble on with your burgers and drink. Next up was the main event, their famed Gourmet Burgers. We got ourselves the Crispy Chicken Burger and the Falafel Burger. The amazing thing about this joint is that you can make customizations to your burgers, so of course we had to add an Onion Ring to our burger. First one up was the Crispy Chicken burger which blew us away with this burst of flavors. The buffalo sauce was lip smacking, the crispy chicken was super juicy and the bun was exceptional. Then we tried the Falafel Burger. The huge chunk of Falafel was on point, the Tahini sauce was on point and the bun again was on point. Overall, we had an absolutely soul satisfying meal here at BurgerIM and we just can't wait to visit again for those crunchy Onion rings and the delicious Burgers!

    Dry-Aged Beef Burgers.  Who knew decadence could be served up in a tray?  Can you spot the juices that have fallen away?
    Frank E.

    I saw the three star review and thought: "Should I even bother to give this place a try? But then again, things simply did not seem to add up when factoring in the negative reviews. The food in the photos seem gourmet and delicious, but there were some reviews that stated otherwise." So, I decided to find out for myself. Upon entering this fully halal establishment, the delicious aroma wafting in from the kitchen greeted me. To make things even better, the extremely welcoming associate at the front of the house/register warmly welcomed my rather large party with the biggest smile. Customer service like this is rarely seen these days! I also immediately noticed how well the place was designed. It was spacious and well lit. The bar style counter was a nice touch, and the other tables appeared comfortable. The ambience was calm and peaceful. Even the kitchen seemed to run smoothly despite our huge order. The family box we ordered contained eight 3 oz. burgers (these are smaller 3 oz. burgers that are between sliders and regular burgers in size), wings, onion rings, and fries. I like how we could customize each aspect of our order. For example, we could add bacon (halal bacon), or swap out regular fries for sweet potato fries. We also ordered two dry-aged beef burgers, and a salmon burger on the side. The order was prepared very quickly despite the crowd that was beginning to show up. As for the food, I could only describe it as very satisfying and delicious! The burgers were all juicy. I ordered different types of burgers (Angus beef, dry-aged beef, grilled chicken, and salmon) to analyze the scope of what this place could output, and to see if the negative reviews were true. All of the burgers were well prepared and presented beautifully. The dry-aged beef burger is a must try in my opinion. The fries were crispy, and the chicken strips were crunchy on the outside and firm and juicy on the inside. Buffalo needs a gourmet halal burger joint, and this BurgerIM fulfills that need. It is a place where everyone could visit, as halal is simply a humane/healthier method which Muslims follow when sourcing the meat, as with Kosher for example, so it is not only limited to Muslims. After dining here, I have concluded that bias could've played a part in the negative reviews that I've seen here on Yelp, as the food and service were both phenomenal in every way. My visit to this place saw me enter as a skeptic. However, I am very happy that I did not skip it based on others' opinions. After trying it out for myself, I would definitely stop by here whenever I'm in the area. Thank you, BurgerIM, for a great experience. Keep up the good work! And see you again sometime soon!

    Kinjal P.

    Visited Buffalo last weekend and looked around for new restaurants on Yelp. Found this fast food burger joint and seemed interesting enough to give it a shot. They've got a big space with a lot of seating available. The place is really clean and has a chill vibe to it. Their USP is the gourmet burgers and we were surprised to see that at a fast food chain. The staff was really friendly and gave us suggestions suiting our taste. Here's what we got: Onion Rings- These were super crispy and super delicious. Pair them with their garlic aioli dip. BurgerIm Fries- These are cut cottage style and these go so well with the house sauce. Crispy Chicken Burger- Absolutely loved this burger. The chicken was tender and juicy. The buffalo sauce amped up the flavor with its spice kick. This is a must try! Falafel Burger- This was no less than perfection. Possibly the best falafel we've ever had sandwiched between their scrumptious buns with a finger licking good tahini sauce. All in all, this outlet of BurgerIm has turned us into their fans and we definitely recommend trying their food!

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    Great food! Easy parking...lot next door. We got the duo and triple as a meal. Great value.

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    Page 1 of 3

    Ask the Community - BurgerIM

    Is this Halal?

    Yes. Everything is halal and they are certified halal (certificate is there). Bacon is halal beef as well

    Don’t See Your Question? Ask Away!

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    We were in Buffalo to go to the AKG museum. We were inside for better than 3 hours and were hungry…read more Buffalo....Duff's wings. The GPS took us to the first location that opened (the waitress said the 1960s) a long time ago. The building is sitting at an angle from the road so go to the right and turn in to park or go past and turn right for the parking lot. Middle of the afternoon on a Thursday they weren't too busy. We were seated immediately and waited on quick. I wanted some clarity with the wing heat. Some places hot is mild or hot is burn your face off. She clarified the medium hot is hot so that's what I decided on for an order of 6. My sister isn't so much of a wing person so she decided on a grilled cheese. The waitress was pleasant and answered all the questions we had. The restaurant itself isn't too big but can seat a lot of people. Total wing vibe. Lots of different flavors and quantities went by...everything looked tasty and fresh. They had Yuengling on tap so that's what I ordered. She had a pepsi. Food arrived fast. The aroma was to die for (ok it burns the eyes a little...). Came with celery and blue cheese. The wings were amazing, some of the best I have ever eaten. Crunchy celery and cool dipping sauce. Bigger than most that I have ordered and very freshly prepared. After 6 I was filled up...but I ordered another brew just to wash it all down. If you're in Buffalo (or the area) it's definitely worth stopping to have a treat. Other Buffalo favorites are on the menu as well (Beef on Weck sandwich. We will definitely be back, more flavors to try and locations to enjoy.

    I came here again by myself while visiting a friend in town and was not disappointed. I turned into…read morea little piggy and ordered their Beef-on-Weck & Wing lunch special, with an extra side of fries. So much food, but so good. The sandwich was great and really salty (per the custom), but the bread became soggy pretty quick. I would dip it in the jus and try to bite it but the meat just couldn't be bit through and no matter how hard I tried it just made a sloppy mess. That was disappointing. The wings were ordered Medium Hot which they warn you is "Very Hot"... but it isn't. They were good, but next time I will order Hot because there was little to no burn. The fries were the frozen variety but nice, skinny and crispy. I liked dipping them in the leftover wing sauce. Next time, I will skip the sandwich and just get wings and fries. Hopefully it won't take me 5 years to come back.

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    Anchor Bar - Wings

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    I have been here a handful of times. And the last few have been meh. I was pleasantly surprised by…read morethis visit. Came here on the way to Niagara-on-the-Lake. It's always a fun atmosphere. Lots of Bills and Sabres paraphernalia around. It's kind of a dive bar. Which is good. Prices have increased like everything else. So be ready to spend for a family. Now for the wings. They were good. Last time we came we weee highly disappointed but today they hit a solid triple. They were good and saucey, lots of celery and some blue cheese. We also got a side salad which was slightly lacking. Small for the price. Filled with croutons, cheese and a few slivers of tomatoes. Kinda disappointing for the price in all honesty. Server was nice. Very attentive. Atmosphere is fun and overall it's definitely a place to stop for the history. We will come back another time.

    This was a disappointing experience, especially as a huge wings fan. I was excited to visit the…read morebirthplace of Buffalo wings and expected something memorable: maybe a classic, old-school bar with a little grit and a lot of character. Instead, the place felt more like a cavernous tourist stop than the legendary wing destination I had imagined. The wings were good, but not great. We ordered them dry so we could try several sauces. The wings were cooked perfectly. The sauces, however, were underwhelming. We tried the garlic parmesan, the original, and the extreme heat sauce, which I believe used to be was called "Suicidal." They all seemed to rely almost entirely on cayenne and butter, with limited complexity and less heat than expected. Maybe I've been spoiled by other wing spots with more creative sauces and better blue cheese and ranch, but these just didn't stand out. That said, the service was great, and I appreciated the staff. I'm glad I went for the history, but based on the food alone, it didn't live up to the hype. I will not go back.

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    Anchor Bar - Main dining room. Much has changed here in the 40+ years I've been coming here but this walls still seems pretty unchanged.

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    Main dining room. Much has changed here in the 40+ years I've been coming here but this walls still seems pretty unchanged.

    Kelly's Korner - Med wings

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    Gabriel's Gate - Buffalo Chicken Wings

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    7.0 miSouth Buffalo
    $$

    When it comes to the local Buffalo specialty of chicken wings, every local has a strong opinion as…read moreto where to find the best. I visit the city every year in the fall, and I am still trying all of the wing places that have been recommended. The latest on my list was Doc Sullivan's, a very, VERY local watering hole. This is the kind of place that makes you immediately remember that you are absolutely not from here, but in the best possible way. Doc's is a historic, no-frills neighborhood pub smack in the heart of South Buffalo's Irish Heritage district. The second we walked in as clearly obvious outsiders, the entire room of rough-and-tumble regulars seemed to pause their conversations, turn towards the door, and stare at us. Even the bartender (who also doubled as the host and our waiter) clocked us immediately with a cheerful, "Hey visitors!" It was hilarious and broke the awkwardness we were starting to feel. Everyone was incredibly nice and welcoming once the moment passed, but it was clear we stood out from the regular crowd. If you have an aversion to dive bars, this is not the place for you because Doc's is not fancy. It's well-worn and smells like Fabuloso cleaner mixed with stale cigarette smoke and old beer. I was surprised at how clean the place was, but it does have that dive bar smell and feel. I felt like I'd walked onto a movie set because this place screams Buffalo, and does so loudly and proudly. I'm not a fan of chicken wings, but my hubby is. Food-wise, he ordered a half dozen of the famous Smitty Wings at the suggestion of the bartender, which come coated in the house's unique spiced butter sauce along with a half dozen with hot sauce. He liked the Smitty wings fine, but preferred the classic hot Buffalo wings, which he said had legit heat and were "more than decent." Not his all-time favorite wings, but still tasty and meaty enough to earn his respect. I went with the buffalo chicken sandwich, which was massive. It was a fried chicken breast patty on a super soft, fresh roll with lettuce, tomato, and onions, tossed in a mild Buffalo sauce that had just enough heat for a timid spice girl like me. The quality was good, but not great, and it was basically the same chicken sandwich you can get at dozens of places around town (it was very similar to the same menu item at the Anchor Bar, for example). The fries were nothing special, and they tasted like regular old french fries you'd get at your local deli. They were freshly fried, hot and crispy, and we both appreciated that malt vinegar was already on the table. We had a good experience at Doc Sullivan's, but agreed that we would not go out of our way to eat here again. I wouldn't call it a must-do for foodies, but I'm still really glad we went. While the food wasn't all that memorable, it felt like a true local Buffalo experience that you don't get at polished, tourist-friendly spots. This is the place if you want to soak up local character and are seeking another stop on your buffalo wing eating tour.

    I was really looking forward to this stop of our 8 stop tour. We got medium and beef on weck wings…read more. The neighborhood was one of the nicest of our whole trip. The restaurant was really cool .... But The wings tasted liked they fried in the same oil as fish and it was just of putting. I wish I could have gotten past that but it was in my mind as I was trying the wings. Hopefully it was just a fluke and everyone else has a great experience. We don't live close so the chance I trying them again will probably be rare.

    Photos
    Doc Sullivan's - Nice horseshoe bar

    Nice horseshoe bar

    Doc Sullivan's - Beef on weck wings tasted liked

    Beef on weck wings tasted liked

    Doc Sullivan's - Cool front of pub

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    Cool front of pub

    BurgerIM - halal - Updated May 2026

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