Pretty neatly organized, clean and staff are nice. Lots of parking available. I found mini perfumes…read moreat great prices.

Service: quick and efficient. The changing room attendant was nice and have directions. The…read morecheckout was quick. Selection: Much better selection here for work clothes than macys. I bought two sweaters, and pants. It was nice to find so much available and that was actually my size and FIT!!!!

We come here about 2-3 times a year and each time we visit the Toddler area, Carmen is amazing. She…read moreis a really sweet woman and remembers our toddler and myself. She's always helpful, welcoming and offers nice suggestions all with a smile. My toddler walks away with a balloon or two sometimes. We always look forward to getting service from Carmen! We love her!! For me, I love their Tom Ford selection of parfums.

I was disappointed with my experience at Nordstrom in Old Orchard…read more My friend was interested in a fragrance and asked if it would be possible to get a sample. The associate simply told us that they don't provide samples, without any explanation or effort to help. What made the experience worse was the attitude -- it felt rude and dismissive, and there was no apology or customer-focused service. I've visited other Nordstrom locations before and have always had great experiences with polite, professional, and attentive staff. That's why this visit was especially disappointing. Customer service is one of the reasons people choose to shop at Nordstrom, and unfortunately, this location did not meet those expectations. I hope management pays attention to the customer experience and provides additional training to ensure guests feel welcomed and respected.

Wow I Was Throughly Impressed With The Bakery Here! I Ordered 24 Teenage Mutant Ninja Turtles…read moreCupcakes With Whipped Icing (Everyone Loved This Part Of The Cupcakes) It Was Very Light And Not Too Sweet, I Ordered These Customized Cupcakes Online Through The App It Was So Easy And They Were Ready For Pickup Within Days I Couldn't Recommend Them More!

This place is incredibly dirty and disorganized. It's so clear that management doesn't care, and…read morethe customers reciprocate that. Even the curbside picking up process is a hot mess. Customers who go in to shop park in those pick up spots, anyways and there's no reinforcement. There are tons of security parked in the shade that look down on their phone though. So the time I spend trying to find a spot for pickup could have been half my time looking for those items at the store. Also, every time that I come here there's some altercation in the parking lot, either people fighting for spots, cars honking, or people not stopping at the curb to leave that they almost hit each other. I lm just going to drive an extra 15 to go to Niles to avoid all this. EDIT: initially gave a 1 star. Changed to 2 star because I forgot to mention the curbside team is incredibly kind and professional.

Lenny 5 Star! Shoe dept. Lennys Excellent service, attention to detail and gentleness eased our…read moreshopping experience, so plesant in the midst of full store and people's high demand requests. He is a gem and the first to ever be patient while we asked for a shoe size. We need more Lenny's in these stores! Thank you Lenny!

I had a very disappointing experience shopping for a formal dress at Macy's on Saturday afternoon…read more I was looking for a wedding guest dress, among others, for a big trip next month. I had already found several size 16 dresses that fit well and that I had set aside at the counter for purchasing. The interaction that concerned me happened when I was trying on one specific dress and asked an associate whether it was available in a size 18. The size 16 of that particular dress clipped and zipped only halfway, so I was simply asking if a larger size was available to try. Instead of focusing on the fit of that specific dress, the associate told me that I personally needed to shop in a size larger than 18, commented on the size of my stomach and directed me to the plus-size section. I understand that associates are trying to help customers find options, but there is a difference between explaining that a specific dress runs small or recommending another size and making assumptions about a customer's body. I had already found size 16 dresses that fit me well so the comment felt dismissive, presumptuous and discouraging rather than helpful. I was also uncomfortable that the associate did not want to return the other size 16 dresses I had selected following that interaction. My concern is that this is a formal/prom dress area where many customers, including teenagers, may already feel vulnerable about their bodies. Associates should focus on garment fit, style preferences, and helping customers feel confident rather than making personal assumptions about what size someone "needs." For the record, I later went to Nordstrom and found a great-fitting size 16 dress. The associate there made me feel confident and helped make the experience enjoyable. I hope Macy's provides guidance to associates on how to discuss sizing in a way that is respectful and focused on the clothing and not an individual's body, so all customers feel welcomed while shopping for important events.

Good selection and generally nicely organized. Fun to visit around the end of the year because…read morethere is a ton of selection.

We all love a great discount store! Especially when on vacation I love comparing these National…read moreclothing stores to see what deals I can get ! Very happy with the Marshalls here! Great selection and great quality!

While out with my family, we decided to stop by Westfield Old Orchard, since it was such a…read morebeautiful day out. It's been over a decade since I've been to this mall so I was very excited to return. Thankfully, the parking garage was right next to the mall, so it was a short walk to the entrance. The outdoor mall was extremely clean and absolutely beautiful. We browsed in and out of a few different stores and everyone was very nice and attentive. The one store that caught our attention was Laderach, which was a Swiss chocolate store. We were able to sample truffles and chocolate bars and it was probably the best tasting chocolate we've ever had. We also stopped in to Coach and I ended up buying my daughter a cute, Coach bag. With stores like Zara, Fabletics, Alo, Louis Vuitton and Nordstrom, you truly get a great, shopping experience at this mall; there's something here for everyone. There's also ample seating as well. If you're in the Chicagoland area, this is definitely the mall to visit. You will not be disappointed!

Westfield Old Orchard is one of the most beautiful shopping centers in the Chicago area. I…read moreabsolutely love its open-air design, which makes shopping feel relaxing and enjoyable. The entire mall is clean, well-maintained, and beautifully landscaped with plenty of places to sit and enjoy the atmosphere. The variety of stores is impressive. Whether you're looking for luxury brands, fashion, home décor, or technology, you'll find it here. Some of my favorite stores include Apple, Nordstrom, Louis Vuitton, Tiffany & Co., Zara, Aritzia, lululemon, Anthropologie, LEGO, Sephora, Crate & Barrel, Pottery Barn, West Elm, J.Crew, Madewell, Free People, Vuori, Alo Yoga, Tory Burch, Coach, and Barnes & Noble. There is truly something for everyone. The mall also offers great dining and entertainment options, making it a perfect place to spend an entire afternoon. Whether you're shopping, meeting friends for coffee, or simply enjoying a walk, Westfield Old Orchard always feels welcoming and vibrant. If you're visiting the Chicago area and enjoy shopping, this is definitely a destination worth exploring. Highly recommended!

Maxx Style... Maxx Savings... Maxx Asbestos…read more.. You get the asthma for the minimum at T.J. Maxx.

I love discount retail shops and TJ Maxx sells a nice selection of everyday items at fairly…read morereasonable prices. At times, their goods are deeply discounted. The parking lot is ample. Although aging in appearance, the store has a generous amount of square footage however the layout of the store is oddly designed. Aside from that, I found a lot of useful items at this location, and I plan to make this my prime shopping destination for the holidays.

I come here pretty regularly and overall it's a great store!…read more It's clean, well organized, and easy to find what you need. Even when it's busy, the self checkout lines move pretty quickly. It's not as well stocked as some other Targets, but it's a really convenient spot for everyday things. That said, some of the staff can have real attitude. Recently I had a few in-store non-stackable coupons, so I split my items into separate purchases. I used one coupon, paid, and then started scanning my next items for a new transaction. The woman at self checkout who needed to scan the coupon told me, "you can't split up your transaction," and refused to scan the second coupon. I asked her why not since I had already paid and was starting a new purchase, and she just huffed and walked away without helping. I still shop here because overall it's a great store, but interactions like that are frustrating and unnecessary.

Is this the only target that doesn't have a changing table in the bathroom? went to run a couple…read moreerrands with my son and before we got started I wanted to change his diaper really quickly so he wouldn't be fussing and I noticed there was literally nowhere for me to change his diaper. I checked in every stall even outside the stalls and there was nothing... I even tried looking for a family bathroom and nowhere to be found. I asked the staff about it. They couldn't really give me a clear answer so that was pretty unfortunate..

I had a great experience at the Wayfair flagship store in Wilmette. It's like an elevated, grown-up…read moreversion of IKEA! The space is modern and inviting, and the staff is incredibly friendly and helpful. What really sets it apart is being able to see, feel, and even sit on pieces before buying--especially for big purchases like a couch. Seeing colors and materials in person made decision-making so much easier. Plus, it's conveniently located right off the highway. now, if you're looking to pick up something immediately, it's not always going to be available and usually shipped to you but there's plenty of items like dishes and flatware glasses other types of smaller products that are available within store. One other nice to have is that you are able to return site certain items to the store directly and avoid expensive shipping charges that Wayfair likes to charge when you return things. Overall, a really nice, personalized shopping experience and would recommend a visit to check out the Wayfair store. happy decorating!!

I was surprised by the low reviews! I went a week ago with my mom and it has been on my list…read moreforever. The store is beautiful and the staff are outstanding. Everywhere we turned someone was eager to help or at least check in. They have a great variety of items all so well organized and the store is super clean and incredibly chic. I cannot wait to go back when I move. I am a total Wayfair stan! I was surprised by the low reviews! I went a week ago with my mom and it has been on my list forever. The store is beautiful and the staff are outstanding. Everywhere we turned someone was eager to help or at least check in. They have a great variety of items all so well organized and the store is super clean and incredibly chic. I cannot wait to go back when I move. I am a total Wayfair stan!

I am giving them five stars. Not for what they are now--a barely open/soon to be demolished…read moremid-sized mall, but for what I remember them to be back when they were new and fun--the very early 90s. The architecture was, and still is, different in a good way, with more skylights than other indoor malls. I don't think I ever bought anything from here except coffee from a place on the second floor. Maybe something from JCPenny. I know so many people who spent part of their childhood or high school years here.

2026 06 29. End of an era. I'm not exactly sure what the developers have in store but I'm looking…read moreforward to the next chapter.