We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Sarah is fast at responding and making sure that she's in touch with you as you go through the…read moreprocess. We are thrilled to work with her. Also her project manager Jason is always on top of his stuff. Their prices are competitive for what they do. They will walk you through how to contact your insurance company. They offer all the emergency restoration you need. Give them a try I doubt you'd be disappointed.

I found myself in a distressed situation and immediately felt supported when I met Sarah, the…read morePresident of the San Fernando Valley office. Immediately I felt that the interaction was far from transactional but one of education, genuine care and professionalism. Sarah not only meant what she said but she did what she said. I felt as though I was her only customer as she made herself available and answered any and all questions. I highly recommend Paul Davis, especially Sarah.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

I can't say enough good things about Bio SoCal. I needed biohazard remediation services for an…read moreunattended death situation, and from the very first call, Alan and Samantha handled everything with professionalism, compassion, and complete transparency. Scheduling was smooth and they showed up exactly when they said they would. Pricing was fair and clearly explained upfront -- no surprises, no pressure. They communicated every step of the way, so I always knew what was happening and what to expect next. What really stood out was the human side of their work. They understood that this wasn't just a job site -- it was someone's home and a difficult time for the family. They treated it that way. They also took the time to educate me about the specific issues that come with an unattended death situation, which helped me make informed decisions and gave me real peace of mind. The work itself was thorough and professional. If you're facing one of these situations -- and nobody plans to be -- Bio SoCal is exactly who you want in your corner. Highly recommend without reservation.

A model for how companies should operate. From first response to full execution, this team fires on…read moreall cylinders at every level of the process. Alan assessed the situation and immediately created a workflow to rapidly eliminate a biohazard nightmare. He clearly explained every step with a calm command of his specialized work in extreme conditions. He's been there and done that. His fully-geared ground team sanitized and cleared a packed space and surrounding areas in rapid time. It was a precision production by team lead Kyle and his crew, who also expertly communicated with those impacted by the conditions. They're genuine pros. "Look no further" can sound like hype. In this case: Look no further.

I recently hired American Water Restoration to do some remediation/encapsulation work at my home…read more(prepping for the sale of my home). Ernie and his team were absolutely fantastic. They were beyond helpful, thorough, diligent and patient (as I was staying in my home while the work was done). They were always punctual, pleasant and accommodating. After the work was completed, the inspector who came to my home indicated that the work done by Ernie's team was excellent - EXACTLY what one would want to hear from an inspector! Very reasonable cost, superior work...what more could a person ask for? I am super grateful, would easily hire them again, and would highly recommend Ernie and his team to anyone seeking remediation/encapsulation services!!!

I recently had a great experience with American Water Restoration fixing water damage on the…read moreceiling (from rain). From the start, they were incredibly responsive (Anna), which really helped put my mind at ease during a stressful situation. The team handled both the initial mitigation and the drywall repair. The quality of the work was excellent--the ceiling looks good, and you can barely even tell where the damage originally was. They were professional, efficient, and kept the workspace clean throughout the process. I highly recommend them if you're looking for a reliable team that does high-quality work and actually picks up the phone!

Title: Exceptional Service from 911 Bio Clean Inc…read more Review by: Yvette Navarro, Sherman Oaks, CA I had to hire 911 Bio Clean Inc. after my uncle passed away and left his loft apartment in extremely unsanitary condition, including biohazard cleanup and significant clutter. I contacted several companies, and from the start Victor at 911 Bio Clean stood out by providing a thorough, detailed quote and explaining the process clearly. Communication was solid throughout everything was confirmed in writing and by text, and the online process for signing and payment made it easy. On the day of the job, Victor personally arrived with a site manager and crew. Even though the space was only 975 ft, the team came prepared: two trucks plus a van, and a U-Haul for trash removal. The entire crew was professional, friendly, respectful, and approachable. I checked in multiple times during the work day, and each time they showed me progress and asked if it met my expectations. They handled every request I had with a positive attitude and didn't hesitate to address even small extra tasks I included in the quote. They dealt with biohazard issues (including poop cleanup) with proper care and attention, and the result was beyond what I expected after such a difficult situation. Overall, I would highly recommend 911 Bio Clean Inc. for their professionalism, responsiveness, knowledge, and kindness in handling a very tough cleanup job.

Excellent experience with this company. I had a rodent problem despite my best efforts they came on…read moretime and went Way beyond the call of duty. Three very nice gentlemen led by Henry Victor who is also a part of the company is wonderful as well. Highly recommend.very informative, thorough and informative.

We had water come in from outside and make its way under our staircase, damaging the flooring and…read moresurrounding area. We got a few estimates, but Omri was by far the most thorough. He explained everything in a way that was easy to understand, was honest about what needed to be done, and his pricing was very reasonable. From the moment the crew arrived and carefully protected our home, you could tell they take pride in their work. The whole experience was smooth and professional. I highly recommend Omri and Yostin Water Damage & Restoration!

Our patio had been leaking into our living room for quite some time, and we were honestly afraid to…read moredeal with it. We had four different companies come out and give us estimates, but none of them made us feel comfortable or confident enough to move forward. Then Omri from Yostin Water Damage & Restoration came by, and everything changed. He took the time to explain the entire remediation process in detail, answered all of our questions, and made us feel confident that our home was in good hands. He was professional, respectful of our home, and understanding of our situation from start to finish. His crew was excellent. They carefully covered and contained the work area, kept everything clean, and explained how the containment prevented any cross-contamination to the unaffected parts of our home. The entire project went smoothly, and we always felt informed throughout the process. We highly recommend giving Yostin Water Damage & Restoration a call and asking for Omri. If you're looking for an honest, knowledgeable, and professional restoration company, you won't be disappointed.

We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our…read moreHOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team.

So thankful we found the ER team to help us with our remediation. It's so hard to know what company…read moreto trust when dealing with restoration but Joe and Levon took incredible care of us every step of the way. They were so communicative and flexible and truly went above and beyond to get us back up on our feet. Can't recommend them and their team enough.

During our home remodel, we uncovered hidden water damage behind a bathroom wall. The team repaired…read moreeverything correctly and communicated with us throughout the project. Great workmanship. Thank you four square!

The best service I could've asked for! Highly recommend!! Such life savers I can't express it…read moreenough!!

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.