We used True Tech Last month to mount our 65" TV! Hollis was absolutely wonderful! I kept meaning…read moreto come on here and leave a raving review, but the move was so hectic I never had the chance until now. Hollis was not only great at what he does, but very personable and friendly. Not to mention, the most reasonable pricing around! He even took the time, after completing the job I booked him for, to look at a security camera I had a question about and explained everything I'd need to do to get it operational. I would highly recommend True Tech for any of your tech needs! You won't be disappointed!

Hollis is the best handyman! He's very thorough and professional. He was hired to mount a TV for us…read moreand ended up fixing a handful of other items in our home. We will definitely be calling Hollis again for any and all house projects.

I needed a new TV and didn't want to install it myself again. I also wanted to update my audio…read moreequipment, get rid of the huge receiver and the wires for the surround sound. I contacted a few places and decided to go with Pro-TechT since they also provide my home security system. I had them come out and look at what I was wanting to do. They made a few suggestions and I decided to move forward with a larger TV and updated sound system with wireless speakers. There was some concern about the wireless speakers due to potential interference, but I have had no issues so far. The TV and speakers were ordered. When they came in, we scheduled an install date. They were in an out within a couple of hours. It all looks great and sounds really nice. Kent was my tech- he was very careful with the installation, programmed my remotes and cleaned up before he left. The install looks very nice in this room. The TV size they suggested as well as the speaker system is really clean, sounds great and looks very nice. I didn't know if that size tv would fit the wall as I went larger than the old one, but it is perfect. The best thing is they worked within the specified budget I had in mind to create exactly what I wanted. I have updated technology, one remote and a fantastic sound. I will definitely use them again for additional home theater, A/V needs and future upgrades.

Kent was extremely knowledgeable and accomodating. He hardwired a couple of in-ceiling speakers I…read morepurchased for our remodel and recommended several stereo receivers and amplifiers that will give us the surround sound we were looking for. He did a great job explaining the process. We really enjoyed talking to Kent! And appreciated his patience with all the commotion going on in our place. We will be reaching out again once the remodel is finished so he can install the TV and the stereo/speaker equipment.

My Mac Book Pro would start up for a second then shut down, I figured it was a battery issue and I…read moredid not want to take it into Apple or Best Buy or those big box stores. I found Kinetisys on Yelp. Fixed my laptop quickly and works great now! Pricing was very affordable and location was convenient.

My custom built computer was not turning on and they were able to find out that the CPU had been…read moreinstalled incorrectly. They fixed it quickly and then I had another problem with it not booting past the BIOS. We called back and they were able to fix it over a couple days. There services are 100% worth it and the price was fair. 10/10 would use again.

Had Antoine and Keith do a 3 mount job which was a little involved. An 85 inch and 2 65 inch tvs…read morewith the need to remount and move on of them to another room. They were able to accommodate me quickly compared to other bidders and got the job done without hitches, only a minor measuring issue with the much larger tv which was tricky. Job was done in a timely fashion and clean up was quick. Very happy with the final result. Would recommend.

Awesome guy, alittle mix up at the beginning but he came thru and delivered. He put my TV up real…read morequick and the price was so reasonable. I definitely recommend him to anyone in the Manor, Elgin, Bastrop area!!!!

These guys really knocked it out of the ballpark. They lost one star for telling me my computer was…read moreready before it was actually ready, and costing me a rush-hour trip across town... But seriously, my own shitty data management "techniques" are to blame for all the critical data I almost lost, but these guys really came through and delivered a badass repair on the not-so-expensive side of things. I'm so grateful that I should probably take these fellas out for ice cream or snow cones. They deserve it.

Rereading my original review, I regret that I was overly-snarky and sarcastic, and how clear it is…read morethat it came from a place of extreme frustration. I don't want other readers to think that I was exaggerating the negativity of my experience just out of impulse. So I am writing this update to say, with calm objectivity, that this is the worst business transaction I've ever made. For all the information packed in the comment the owner left under my original post, he really didn't explain exactly how I was charged. I will outline it as clearly as possible: *****The actual charge was $99, $107 after tax.***** --I incorrectly wrote in my original review (and the owner, even though he provided a detailed walkthrough of the entire exchange, didn't correct me) that I had been charged only "$50+". --This was to install a $25 CPU heatsink fan, which I had purchased myself, and is a necessary but not integral component in performance. --The job was done after 10 minutes, and, in retrospect, the removal of my entire motherboard was clearly to make it seem as though I was getting a better deal for the $100/hr rate I was being charged. (And yes, it was an hourly rate, so I'm sorry for originally suggesting that the technician was running up the clock on purpose to raise the fee. It would've cost $100 even if he had finished in 10 minutes.) --I was absolutely not quoted forthright when I called to set up the appointment, contrary to what the owner wrote in his comment. In this respect I'm definitely partially to blame for my bad experience. I really should have asked for a quote up front, and the only reason I didn't is that I find these types of things uncomfortable (and I'm young and naive, sure). At the same time, an absurd price is an absurd price, categorically. If I went to a grocery store and saw that they charged $8 for a box of cereal, I would probably go home and give it a bad review on Yelp, even if I didn't buy anything and avoided getting ripped off myself. In this case, the fan was installed correctly (which a technician at any computer repair service will be able to do), but my negative experience stemmed from the amount it cost me. I'm using my recourse to Yelp to explain exactly what happened, and in the hope that at the very least it may remind whoever reads it that they should get a quote before they purchase a service that they end up really regretting. As a final note, I should mention that the technical reason I didn't want to try to install the fan myself is that there's a small risk of your screwdriver slipping when trying to unscrew the old one from the CPU. If the screwdriver touches the motherboard, it can zap it with static electricity and completely fry it. You'd have to go out and buy a brand new motherboard, which is a nightmare situation because that's usually the most expensive part in any computer--the one I have in there now costs a little over $100.

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.

AMAZING service!!! I loved that not only did he fix the issue, he gave me lots of great tips. Was…read moresuper informative, helpful, kind, and professional.

This is in regards to an Ethernet retrofit in our newly built house. I went on Yelp seeking quotes…read morefrom companies, sending them a floor plan and proposed installation places for the wall plates/CAT6 ports. Jarvis came in with a reasonable quote and are local, so I went with them. I paid the deposit on Nov. 13, 2023. There was no walkthrough of our house, which I didn't see as an issue. I assumed they had a handle on things based on the floor plan I sent. From there, I didn't hear anything until I emailed multiple times about scheduling, and we finally landed on Dec. 21. When Dec. 21 came, the two installation techs (who were SO NICE - I want to be upfront about that), were essentially overwhelmed by the layout. They didn't know where to make cuts, hadn't been given any plan of attack before coming out, and had to leave to make some calls for guidance. They came back and told me we'd need to reschedule, asked me if Charles had done a walkthrough, etc. In this conversation, they also mentioned that since they'd have to make so many interior cuts, it was good to reschedule so they could also send someone out to patch the drywall when they were doing the install. Ryan Taylor was then scheduled to come do a walkthrough on Jan. 4, 2024. He showed up on time, checked things out, saw where the networking cables terminated, etc., and seemed to have a good handle on how the install would proceed. From there, we had to schedule ANOTHER installation date (this now being our third one), landing on Jan. 12, 2024. The install techs on Jan. 12 were great. Knowledgeable, kind, and they knew how to get the cables run to the places we wanted. Unfortunately (through no fault of their own), they couldn't finish the project. Two cuts in the drywall were so big that the drywall needed total repair/patching, and Jarvis didn't send out anyone to repair it while the install techs were here. They also told me that Jarvis wasn't going to come out and put wall plates on any of the cables they had terminated. Fortunately, I had plates of my own, but it seemed strange to me that the company wasn't going to actually cover all the equipment needed to have a tidy install. I reached out to Ryan about this after they left. He apologized but told me nowhere on our initial quote was drywall repair/patching and suggested we hire it out, then let them know when it was done. I also sent pictures of the myriad holes left in the wall throughout the house. Ryan did refund me some of the deposit I paid to try and make things more right (this was on Feb. 6, 2024). I finally got everything patched up in March and reached out to Ryan. He told me Jarvis was no longer operating as a business but would send two techs out to finish those last two wall plates/cable termination so we could finally close out this project. They came on April 3, 2024. They were also nice and did a great job. However, all of this being said, I can't recommend Jarvis (if they are indeed still operating). Five months for a project, me needing to initiate so many of the planning conversations/scheduling, bad information given (repairs vs. no repairs), not coming to put wall plates on, etc., isn't a good look. On the positive side, I will say all the cables they ran work, and for that, I am grateful.

One day with these guys here and now everything in my bar works great. WiFi finally reaches outside…read moreand they gave me one system for all my devices. they made everything so easy. I will definitely be calling them from now on. great work!