My go to laundromat. Darleen is the manager at this location and I come to this place from Noe…read moreValley for four reasons. 1. The service here is amazing 2. The laundromat is always spotless and they clean the washing machines after EVERY use (LOVE) 3. Parking is never hard to find 4. The have free laundry detergent!l and free dry Wednesday's!

Same trajectory as all laundromats in sf - they used to be amazing, and have progressively gotten…read moreto mediocre at best. The was and bag service used to have 24hr turnaround, now it's 48hrs unless you pay $5 extra. Closing time is 10pm but if you come after 9pm, you cannot drop off. Whenever I come for pickup, even after paying $$, staff is not around half the time. There's a vaguely scribbled "back in 30 mins". Will they be back in 30 mins? Is it 30 mins from now or sometime back? Nobody tf knows. Sad to see this place become like any other laundromat in the city.

Apple Maps showed this location as Open 24 Hours, and the door was unlocked when I arrived around…read more11:30 PM. There were no employees present, yet customers could still enter the facility. After my wash finished, I stepped outside briefly and was locked out with my wet clothes still inside. I called customer service three times, explained that I have a flight in the morning, and was only told to wait until business hours. The last representative even ended the call while I was still speaking. Very poor customer service and a clear lack of management and oversight. If the business is closed, customers should not be able to enter in the first place Update: The owner's response doesn't match what happened. I wasn't hung up on because of any "threat" their team ended the call the first night while I was explaining my situation. The following morning, after the 6:00 AM opening time listed on their website, I was told, "I don't know if there's someone available to open the door for you." That's when I asked, "What am I supposed to do, break the glass to get my clothes?" It was a question after finding the door still locked over 30 min past opening time, not a threat. My issue was being allowed in after hours, then being locked out with no assistance. The timeline speaks for itself.

Wish I could just use card instead of the app. I didn't know there was 'other' option so I put more…read morefund by mistake. When I tried to request refund for the remaining fund, the chatbot said I do not have email account set up on my account so I'll have to email them. Wish this app made the process easier.. otherwise, the place was clean and I don't have much to complain.

Very good functional laundromat in marina district ..missing sock didn't have laundry detergent and…read moretakes cards not the same ..better and running well ..easy location at Greenwich and Gough Wish I knew

I'm a returning customer been here a few times but always had quarters. So I went in to see if the…read morecoin machine was going to take my money before bringing in the clothes. Went in put in my cash before I'm even able to collect all my money I'm being told that it's for customers only multiple times even after replying. Very hostile sounding and told me to go to the bank didn't like how I was being accused before I even had a chance to do anything with it. And even a simple "I'm sorry it's for customers only please don't do that again" would have been fine I had no opportunity to even walk towards a washer or dryer ? Like I was going to go get my clothes but I was so shocked I didn't even know how to reply for how rude she was being. I wish I now said "well I was going to be but not now"I just left and did my laundry elsewhere. Glad I didn't have my clothes already in the machine and had to go dry them after that and i honestly didn't know because this my first time using a coin machine at a Landry mat

Most unorganized bunch of people work here. Lost two of my expensive work pants. Gave them away to…read moresomeone else without a receipt "by mistake". Over that tried their best to blame it on me so they don't have to pay up for it. If u want to lose your clothes please go here. Not the best cleaners either.

I have been using them for years. They are a family run business that has been there for around 30…read moreyears. They are more reasonably priced compare to other dry cleaning businesses. Even though I moved away from that neighborhood, I still bring my clothes to them because of the service and pricing. They just upgraded their drying clening equipment to some fancy new eco-friendly unit. So, I support local, family run business that is also trying to be green and eco friendly.

After I started using their wash & gold service bi-weekly, I no longer bought underwear from Amazon…read morePrime to procrastinate laundry. It's reliable, cheap, and convenient. You get an email when your laundry is done and wrapped. Vernon is response and I've never had an issue with my clothes.

Took a lime scooter to the Hayes Laundromat at the suggestion of the front desk at my hotel. Great…read moremachines, clean environment. I would certainly recommend it if you need a quick and safe place to watch your clothes.

Cindy always takes such good care of my belongings and returns them to me looking better than ever…read more Clean, altered and fixed when requested, and timely. I appreciate her kindness, professionalism, and great prices. Very grateful. Highly recommend!

My dry cleaner closed during the pandemic so I was looking for a new one. I decided to finally try…read morethis place. Unfortunately, things have been a disaster. They love to break the buttons on my shirts. My shirts are no different from anyone else's, I can't understand why all the buttons are getting cracked. And I usually find out about this when I get home. Now I find that they like to ruin shirts by spilling, some sort of paraffin or chemical agent on them. The photo shows the most egregious example of just poor workmanship. I don't like trashing a place that actually has hard-working and nice people working there. Same time, I'm getting substandard service, even though I'm asking for the same thing everybody else does when they walked through the door.

Michelle is the absolute best!!!! So kind and handles my laundry w great care! I've never had an…read moreissue in the 8+ years I've been going to her.

No one better in the neighborhood. Michelle is the best. Not just her service standards, but her…read morecustomer service interactions. Top shelf quality. This is the best, & I know my neighbor's know it too! Welcome to our secret...

I've washed here twice now and am very pleased with the experience I've had both times! The space…read moreis very clean... you can tell that the community and the owner take really good care of it. There are plenty of washers and dryers and it hasn't been busy at all the past couple times I've been here. I live in the Nob Hill area but drive here specifically to wash my clothes because of cleanliness. Shout out to the store on the corner for hooking me up with change too!

Never got the chance to actually use their machines at Washmeister, and after this experience, I…read morenever will. We had multiple loads of laundry to bring in (my washer was on the fritz, so this was meant to be a one-time visit), so my elderly mother-in-law and I started using one of their laundry carts to help move everything out to the car in one trip instead of several. A white, blond man in his late 50s walked up and yelled at us -- mainly at her -- rudely, telling her the cart had to stay inside because other customers had apparently taken carts outside and broken the wheels. Fair enough as a policy, but there's a way to explain that to a customer, and yelling at an elderly woman isn't it. I didn't even realize he worked there until he walked inside. We decided on the spot that this wasn't a business we wanted to give our money to, and quickly retrieved the loads of laundry we had already brought into the laundromat. On my way out, I mentioned to him that there's a polite way to point out an issue and a rude way -- his response was a snide "there's also common sense." The place was completely empty when we arrived -- now I understand why. If trying to use a laundry cart gets you yelled at before you're even a paying customer, I can't imagine the experience once you're inside. I paid for wash and fold service at Lily's down the street instead, where I was treated like a human being. Can't recommend this place at all.