Michelle is the absolute best!!!! So kind and handles my laundry w great care! I've never had an issue in the 8+ years I've been going to her. read more

No one better in the neighborhood. Michelle is the best. Not just her service standards, but her customer service interactions. Top shelf quality. This is the best, & I know my neighbor's know it too! Welcome to our secret... read more

Michelle is the absolute best! We've been using J&M laundry for years and have never had any problems. Most recently she cleaned my favorite jacket which was autographed. She was able to clean the jacket perfectly without fading the autograph. She is truly a magician! read more

J & M Express Laundry Service - Laundry Services Near Me - San Francisco, California

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Michelle is such a hard and diligent worker and always has a friendly demeanor. Her cleaning services are reliable and of good quality and she's also a great tailor. I highly recommend J&m Laundry. read more

This place provides super high quality service with very quick turnaround. I don't believe I have ever heard Michelle say "no" to anyone. Please don't take advantage of this. Wash and fold laundry is available as well as dress shirts laundered or dry cleaned. All credit cards are accepted EXCEPT AMEX. Wash and fold is done in house but I strongly believe that laundering of dress shirts (ironed) and dry cleaning is out sourced. Wash and fold cost is determined by weight so be for-warned if you really stuff your bag it could cost you upwards of $45 as it did recently for me. Wash and fold is wrapped in paper and neatly folded. My actually preference is to have the wash and fold plastic wrapped to keep the chances of getting someone else's bed bugs to a minimum. However I just try to pick up my wash and fold on the same day that it is ready. read more

this is what she did. i'm disappointed though she said she did her best. hmmm is it a professional service? seeing is believing. i want to support local business but i'd go other service. read more

J & M Express Laundry Service - this is the result. - Laundry Services Near Me - San Francisco, California

Love this place!! Ever since the start of the pandemic until now we've had our laundry done here. Never going to a laundromat again lol. Michelle is great!! Super friendly and does a fantastic job!! We have nothing but good things to say. Very satisfied customer! read more

Michelle is the best! The prices are reasonable and Michelle always takes into account when I need my items back. Every now and then I need something taken in/out for an even and Michelle has always tried to accommodate even when my timing is rediculous. read more

I am obsessed with this place. The woman running it is so friendly and absolute gem at tailoring. She fixed a shirt that got ruined in the wash for me and custom fit this expensive shirt I ordered from India that did not fit at all. read more

Michelle is quick and efficient and always greets me by my name. I have taken wash and fold and dry cleaning here and my requests for washing and drying are always followed (water temp, dryer temp, using my own detergent I bring each time). read more

Ok, you gotta love a good old-fashioned Asian dry cleaning/laundry place....at least, I do. You know...the one's that don't try to rip you off and say, "Don't wowry. Only five dollah moh." At J & M, they do not have ridiculously high prices for being located in lower Nob Hill (right next door to my apartment!), and they give fast service--I got two dresses hemmed and got them back in two days!!! My dresses only cost $7 a piece to get hemmed, which totally beat the prices of some of the other dry cleaning shop close by. And yes, the quality was great. Also, everyone at J & M is really friendly. The lady who does alterations, and is the "M" part of J & M, was willing to fix a camera bag (possibly chewed by a chihuahua) the boyfriend brought over even though the job looked a little difficult--and it only cost $4! They asked us to pick it up on Monday (they're closed on Sunday) and made sure we didn't leave anything in the bag...like any "hundred dollah bills." Quick, cheap, reliable, close by...possibly my new favorite dry cleaning place.... read more

fast, reliable, they make my life so much easier. michelle is the coolest. i think they're the best laundry service in lower nob hill. i appreciate how they really care about my ridiculously picky requests. read more

J & M Express Laundry Service - Laundry Services Near Me - San Francisco, California

The best laundry service! Careful attention to detail and quality work. Highly recommend!

J&M is an amazing find. It's a little family owned place, but they offer excellent full service. In the over ten years I've been using them, they have never lost so much as a sock, what I bring if for wash-and-fold all comes back. They've done fantastic rush jobs for me when I'm in a jam, they can wash a load faster than I could at the Laundromat, and for about the same cost. My clothing is always fresh and clean and carefully folded and wrapped in that cool blue paper. They always ask if you want heavy/light/no starch, and if you want your shirts hung or folded. Their dry-cleaning is very good, and the turn around time is fast. Michelle will let you know when an item needs to be washed or dry-cleaned or needs special handling. ichelle is a very competent seamstress, from sewing on buttons to full alterations, her work is well done with care. She's also made special pieces for me, like table cloths/napkins and other tricky projects. It's rare these days to get personalized, friendly, efficient service, and at a fair price. There are tons of cleaners in the area, but they are more expensive and give less service and satisfaction. (BTW, the one star review below is for a coin-self-service Laundromat down the street, not J&M which is only full-service!) read more

None of my pieces were cleaned. Just put a plastic over it and called it "dry cleaning". Nothing was pressed either. They did not do anything with a white laced shirt. Still has stains. read more

J & M Express Laundry Service - After service. Clearly nothing pressed. - Laundry Services Near Me - San Francisco, California

Michelle and team are incredible. Reliable, affordable and always deliver my dry cleaning and shirts on time. I can't give Michelle enough credit for running such a great business. Feel so lucky to have found them. Also wanted to add a Michelle is the nicest and kindest person I have met. read more

Love using this wash and fold! I am greeted by my name every time I drop off and pick up! My clothes are always beautifully folded, and smell amazing :) read more

What the heck. I went to check out Aquatic Laundry two blocks down and no one was there to help me figure out what wash & fold entails. Perhaps it was meant to be, because I magically stumbled across J&M shortly thereafter. So far the attentive service, low prices, and friendly staff have made me a fan. read more

I ve been using J&M for the last year and half and I ve never had a complain. I go there once every two weeks to get a wash and fold for all my clothes since my building doesn't have a laundry. It's only dollar a pound ! And they seot your clothes and fold me up real nice ! They also do a decent job at dry cleaning. Overall I surely recommend them for wash and fold ! read more

All my clothes I brought to this place got ruin and recently I wanted to hem my jeans to the length of 32 inches. I guess they can't do the math and hemmed my jeans to 30 inches. If you don't love your clothes and want to mess them up, this is the place that will provide those services. read more

This is a great little laundry place on Nob Hill. Inexpensive, high quality, and very friendly proprietors. I dropped off eight large bags of laundry after a move, and was received with a smile. They even found some garments that really needed dry cleaning, and had those dry cleaned as well. I highly recommend this business. read more

Nice job, quick service. Dropped off at 11 am had everything done by 5. Wash n fold 30 lbs of laundry. Fair price too. I'll be back

J&M is definitely a great laundry with reasonable pricing. I found the store four year ago and never change to any other laundry. The down jacket clean is only $6 which is the best price I found in town so far. The lady who always assists me is Michelle is very friendly and dose the alteration work. They do offer speedy and quality servirce. read more

They've done a great job on both my dry cleaning and on wash and fold. Prices are great as is the service.

J & M Express Laundry Service is run by an incredibly talented seamstress named Michelle. While efficient as a dry cleaning service, most of my clothes can be washed in a machine so I mostly pay visits to J & M just for my tailoring needs. I have deposited all manner of blouses, skirts, and dresses in varying states of wear: some apparel I'd been endeared with and purchased from a secondhand shop despite the obvious size misfit. She has snipped, hemmed, stitched, shortened, lengthened, and miraculously modified my garments to fit perfectly. At one time I decided to discontinue wearing hooded sweaters but was reluctant to discard one in chocolate brown that matched so much of the attire in my closet. I wasn't worried because I knew that I would ask Michelle to "de-hood" the sweater and revert it to a normal cardigan. She smiled pleasantly as she listened to my unusual request. In just a few days, I had a sweater, minus the hood, and am so happy to be able to wear it to functions not hoodie-friendly. Michelle's work is precise and carefully completed. She is a valuable resource for your tailoring needs and her quality alterations are far superior to that of many others in the vicinity. read more