Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.

Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

Emile and his sons are fantastic. They are knowledgeable, easy to do business with, fair, and…read morehonest. I had a great experience buying a car and having repairs done at this location.

Great work for a great price. Definitely recommend Jon and his awesome crew !…read more Love my paint job and body work. Took a little longer than expected, but we'll worth the wait.

I love bringing my car here and seeing all the cool old cars they are working on. They even have a…read moresweet saltwater aquarium at the front desk. The vibes here are immaculate. I bring my Suburu and my wife's VW in and they usually figure it out and fix it the same day! Way cheaper than bringing it to the dealer. Quality work from the technicians June and Joey. Rebekah was very helpful as an advisor. I would give it 10 stars if it was an option.

Traftons Was Very Friendly and Very Professional. My Audi Q5 was having an oil leak for some time…read moreand broke down on the side of the road, I gave them a call and had it towed there. They did my timing chains and fixed my oil leak and everything has been running great. Will be doing all future services there

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

Jeka and Babi absolutely saved our day - a few weeks ago our new car flatted a block away from…read moreEmily's Garage just as they were opening and they were incredible: immediately helped us access our spare, got it changed for us and called ahead to a tire shop to get us a replacement so we could continue over the pass. They were so friendly, helped get our dogs settled while waiting, expected nothing in return and were genuinely helpful the entire way. Thank you!

I'm a lifelong Toyota owner, and I can say Integrity Auto is the place to take your Toyota. They…read moreknow their stuff, are professional, and really listen. I stopped by without an appointment and they answer all my questions and were able to help me with my issue quickly. If you want honest, skilled work on your Toyota, this is the shop.

Best in the business, need we say more. Okay, service requested (check), quality (check), Value…read more(check), do they take check (check). If you had to ask (it may depend on whom is writing it), sorry. Thank you for listening. Bye.)

My Ford Focus was overheating and leaking coolant and on my drive home from work one day the…read morethermostat was going nuts. I called Erick after searching frantically for a well reviewed business near me and he was able to take a look for me with no issue within 10 minutes. He even filled my coolant. He suggested I actually make an appointment to bring it in and within a day he called me with answers and suggestions and a breakdown via email of what he thought should be done. Paperwork is electronic which was very handy, especially during covid and it updates in real time. Because of the crappy financial state we are all in, I'm not able to commit to the repairs just yet and will need to have my little car sit for a bit while I decide how to handle this- but I really appreciated Erick's professionalism, kindness and knowledge. I had to call back after talking already once today and ask the DUMBEST questions and he was so patient and nice. Something you don't often get from the auto industry. Car trouble is crappy, stressful and expensive but at least you can experience decent customer service in the midst of it. I will absolutely recommend his business and I'm glad I was able to get some answers on how to resolve my current car troubles!

Erick relocated from this location to his own personal shop in Damascus. His communication was…read morewonderful, and his online portal made it easy to approve and disapprove a various service recommendations and processes. He was thorough explanation, and very good at the work.

Amazing Job done and fantastic prices…read moreCustomer Service us #1 I recommend them to anyone wanting an honest shop

I've been taking my vehicles to K & M for at least ten years and usually had a pretty decent…read moreexperience. Last June I took my Tahoe to them for an AC service. They did the job and got the AC working for me but, when I went to pick it up, I noticed that the backup camera wasn't working. I informed the guy at the desk and he immediately started gaslighting me by insinuating that the camera going out was an intermittent problem that had probably been happening for a while. I told him that the camera had worked perfectly EVERY time I put the Tahoe in reverse ever since I purchased it until his shop serviced it that day and asked him to have the technician that worked on the vehicle undo whatever he did to make it stop working. After three "attempts" to fix the issue over several weeks, he gave up and admitted that they hadn't even tried to figure out the problem because he said that, by working on the AC, they hadn't came anywhere near the information center where the camera picture would normally appear. Through the entire process he continued to gaslight me by insisting that it had been an intermittent problem BEFORE I took it to them for the AC service. Bottom line; they never fixed the issue and I still don't have a working backup camera and now I have to find a new, reliable garage to service my vehicles.

I brought my car in and had it checked out. Tony told me what he thought was wrong, and when I…read moretried later over the phone to ask some clarifying questions and explain previous issues with the car and how my regular mechanic had responded, He got angry with me and refused to work on my car, saying I had to pick it up immediately or it would be towed. When I arrived he slammed the hood of my car down and continued to yell at me. He refused to return my keys despite my asking him to let me pay so I could leave. He ranted that I didn't trust him and that I would have to fix the problem on my own (knowing I didn't know how) and telling me the engine would probably fail on my way home. Nice, since he was forcing me to leave but not actually letting me pay and get out. Finally he charged me almost $200 for the diagnostic. I'm glad I had someone else with me, because his behavior would probably have been worse and gone on longer had I been alone. He also complained that he hadn't been able to have lunch due to working on my car. He's right, his behavior has shown him to be untrustworthy and I'm grateful to have only lost a few hundred dollars. I've been to dozens of mechanics over the years and have never had an experience like this.

It was my first time going to Tony's Automotive to have him work on my SUV .Tony explain everything…read morein great detail that was going on with my SUV .He is very honest and amazing mechanic and did outstanding work. And his prices didn't break the bank. If it wasn't for Tony l would of not been able to fix my vehicle. I'm so grateful to him I will continue to go to his shop .Tony is so polite and a awesome mechanic he is very efficient, trustworthy, and knowledgeable and to top it off he did all the work in two days. ( he did a tune up a serpentine belt, a water pump, a radiator an axle, and much more.Thank you Tony !!!! MARY JANE

This little douche stole our money. I have all of the text of him stating that he would be right…read moreback with the money which he never came back. We previously hired this mobile mechanic, who goes by Roy and Austin Brown and appears to use multiple names online, and the work was completed without issue, which is why we hired him again. This time, he collected money upfront for parts and never returned to complete the job. We were repeatedly told he would come back, but communication eventually stopped and the work was never finished. Within hours of taking our money, his phone number was changed. After this happened, we learned that a friend of ours had a very similar experience with him, including money taken for work that was not completed. We also noticed that he appears to operate under different names on Facebook as a mobile mechanic. Due to what happened, we filed a police report. He drives a beat up white Kia soul

Roy canceled on me 5 times. Even told me he would be right back and never came back and will not…read moreanswer his phone. Would not recommend, he's super flaky. Originally thought he was really cool, he does know what he was doing. Just very poor communication and commitment

I came out to 3R Division Automotive based on a recommendation from a friend. My 2007 F150 AC was…read moreno longer working. Only hot air would come through. It being summertime and temperatures rising, it was getting brutal making longer trips comfortably. I had already called up other shops prior to coming here, but they all wanted to charge me $100+ just to *diagnose* the problem. That didn't feel right. When I called 3R Division, I was able to speak to Victor. He was very friendly and was able to confirm that they'd be able to diagnose the issue without charging me. When I arrived at the shop, all promises were kept. They were able to diagnose for free. It turns out my AC system was fine and it was a small motor that had died. Without the motor working, the vent to allow cold air wasn't opening. The pricing was very fair and Victor was super helpful in person just as he was over the phone. I absolutely recommend 3R Division Automotive. Don't let the curb appeal throw you off, give them a chance and you won't regret it.

This is actually called "3R Division Automotive" (according to my receipt this morning). It turns…read moreout the 3Rs are because there are three guys in business together whose names all start with R. They are the third proprietors to be in this location near my home since 2001, but the best ever. I am thankful they are close by, but if they moved I would go many miles to deal with them! They are always helpful, on the mark & easy to deal with, go above & beyond to serve, and their charges are always fair & reasonable. Most of all, they have proven themselves trustworthy time & again and for an auto repair shop that's saying something!