Easy to deal with. Persistant and started with a big clean…read more The team have continued to perform consistantly thereafter. Patient with our corporate confusion at the start.

Fantastic! I have owned my business for 21 years with multiple locations. I had to let go of my…read morecurrent cleaning staff at one store, that wasn't a professional company because they weren't doing the job. I decided to go professional and wow, what a difference! My store has never looked so clean. It's pristine each and every might. They do every night/ 7 days a week. This is only off of 1 mth- but I am hopeful the level of service will continue. Do not hesitate to use them. They are fantastic!

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.

Please make sure you check the pricing. They seem to change the price whenever they want and they…read moredo not clean properly as well. Leaves certain areas untouched. Make sure you check throughly before they go. Not very honest.

Sanitize San Francisco was super responsive on Yelp and by phone and it was very easy to arrange…read moremove out cleaning at the date and time I needed, phew (moving and cleaning on the same day). The two-person cleaning crew was great! They had a little trouble finding my apartment and communicating with them was not easy (my Spanish is not good) but it all worked out and they did a spectacular job cleaning the apartment ! Yay! The apartment was way cleaner when I left it then when I moved in; i really wish I had hired them much sooner. Highly recommend! (Also wish i had before and after photos-they had to work HARD)

Worst experience ever, This company is extremely…read moreunprofessional. The cleaners intentionally arrived late and dragged out the time. A 400 sq ft apartment somehow took them over two hours, yet it was still not properly cleaned. When I wasn't home, they did nothing and just chatted loudly. When I pointed out the issues, they pretended not to understand English and ignored me. Reporting this to the company only resulted in passive and dismissive responses. Terrible service -- definitely not recommended. I also have photos and video evidence in case this company attempts to deny responsibility in response to this review

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

Update regarding the owners response: Aside from advertising a flat fee, no "additional" costs were…read moreever talked about. Which I would have been fine with if she communicated. So in addition to the unprofessionalism and flaking, the owner refuses to take accountability and is being dishonest with the response. I have all the communication back and forth with her . She was on her way at 1:30, I left the door open for her as I was at my storage unit with the movers. At 2:18 she messaged there was too much stuff. I attempted to call her back right away mind you and she let it go to voicemail. So I already knew she wasn't quite up to the task as she mentioned having to pick up her soon by 5pm in her text before. She texted there was simply too much stuff so she could not clean so I told her she could cancel as I did not want her cleaning and not doing a thorough job. Then my landlord charging me extra on my security deposit due to the lack of thoroughness. DO NOT HIRE if you are looking for honest, upfront and professional. If you're looking for a "professional" cleaner. Ana is not the one. It was moving out day for me and needed a professional cleaner. She came and told me there was too much "stuff" and it would take too much time. We are talking little things left behind by the movers, dishes I still needed to clean. You know? What a professional house cleaner would have typically worked around. Did she expect a clean house already to clean? Mind you, I live in a studio. LOL. Needless to say, I was left in a bind. These 24 positive reviews must be friends and family of hers because there is just no way. Also, she was running on a time crunch which she revealed earlier trying to pick up her kid in a couple hours.

Ana is now my go to cleaner! I went through 2 different cleaning services before I found Ana, and…read moreI'm so glad I found her! She is the best deep cleaner!Her rate is extremely reasonable and her work is impeccable, she also adds nice touches like folding your hand towels and toilet paper which makes it feel like you're coming back to a hotel! The deep cleaning included both oven and fridge cleaning, and they both look brand new afterwards. The baseboards and window sills were also spotless! She also accommodated all my requests like asking to use my own tools and taking off their shoes. I recommended Ana to my friends already and will definitely ask her to come back on a monthly or bimonthly basis!

Gigi did such a wonderful job with our home! We asked them to deep clean 2br/1bath, kitchen and…read morecommon area for tenant move-in, and was really happy with both their team's pleasant professionalism and attention to do detail, not to mention the competitive rate. I added a last minute request to clean out our fridge, and was amazed to find not just every nook, cranny, and drawer of the interior immaculate, but also the entire fridge's exterior and previously filthy enclosure fully deep cleaned as well! 10/10 would work with again.

I'm basking in the shiny surfaces and fresh scent of my clean house. Gina and Maria just finished…read morecleaning my 1500 square foot house in about 2 hours for a really competitive rate. They did everything I could think of (floors/carpets, counters/grout, window interiors, microwave/oven/toaster/stove, scrub toilet/sinks/tub, empty trashes, front porch/steps, tidy my collection of shiny sea glass, lol). I think she'd be open to deep cleaning or laundry if asked. We're home pretty much full-time these days so the house gets dirty fast and it's great to have trustworthy help keeping up with it. I highly recommend them!

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

Jana responded quickly to my request for an estimate and was able to assess the job remotely…read more The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.