Had a deep clean yesterday by House Cleaning SF and I could not be happier with the result. Great…read moreservice, and attention to detail, leave everything sparkling clean. This has been the best experience I've had with a cleaning service. Highly recommended!

The second cleaning wasn't as spotless as the first. I specifically booked the same cleaner again…read morebecause she did such a thorough job the first time and didn't miss any areas. It really felt like she went above and beyond, and I could tell she put a lot of time and effort into making everything look clean and organized. Unfortunately, the second cleaning felt a bit rushed, possibly because she had another appointment afterward. Once she was finished, she seemed to be in a rush to leave and I didn't really get a chance to walk through and double-check that everything was good to go before she left. I would have appreciated having a few minutes to look everything over and point out anything that may have been missed. It also didn't feel like the same level of care or attention to detail was given this time. I noticed some dirty spots that weren't completely wiped down or vacuumed, and one of my floors wasn't as spotless as it was after the first cleaning, so I don't think it was fully mopped. My room also didn't have that same clean and organized feeling it had after the first visit. The first time, the stairs in my hallway were also cleaned, but during the second visit I was told that the stairway wasn't included and would be an additional cost. That was a little confusing since it had been done during my previous cleaning. Overall, my first experience was excellent and genuinely felt like the cleaner went above and beyond. The second cleaning just wasn't as thorough or consistent, which was disappointing since I specifically rebooked the same cleaner based on how impressed I was the first time. That being said, I still trust this cleaning company more than others I've tried and would continue to use them. I just hope future cleanings are more consistent with the quality, effort, and attention to detail I received the first time.

Easy to deal with. Persistant and started with a big clean…read more The team have continued to perform consistantly thereafter. Patient with our corporate confusion at the start.

Fantastic! I have owned my business for 21 years with multiple locations. I had to let go of my…read morecurrent cleaning staff at one store, that wasn't a professional company because they weren't doing the job. I decided to go professional and wow, what a difference! My store has never looked so clean. It's pristine each and every might. They do every night/ 7 days a week. This is only off of 1 mth- but I am hopeful the level of service will continue. Do not hesitate to use them. They are fantastic!

Requested Alves cleaning this week for a deep clean in our apartment - 2br/2ba, about 1200 sq feet…read more Their website is quite nice and I really enjoyed the professionalism in the scheduling interface - and, even though I made a mistake when I set up the appointment, they were able to fix it manually right away without issues. Cleaners arrived 10 minutes into the 2 hour window we were given and went right to work - they were super quiet, inobtrusive, and thorough. Apartment was sparkling when they were done - even one of the bedrooms where we forgot to pick up the clutter beforehand was thoroughly cleaned and organized by the time they left (approx 3 hours for deep clean). They did an amazing job and, even though we intended it to be a one-off event, we've scheduled recurring monthly cleans with Alves now. Yelp and text message communication was on point - not instant, but prompt, and always thoughtful and thorough.

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.

Sanitize San Francisco was super responsive on Yelp and by phone and it was very easy to arrange…read moremove out cleaning at the date and time I needed, phew (moving and cleaning on the same day). The two-person cleaning crew was great! They had a little trouble finding my apartment and communicating with them was not easy (my Spanish is not good) but it all worked out and they did a spectacular job cleaning the apartment ! Yay! The apartment was way cleaner when I left it then when I moved in; i really wish I had hired them much sooner. Highly recommend! (Also wish i had before and after photos-they had to work HARD)

Worst experience ever, This company is extremely…read moreunprofessional. The cleaners intentionally arrived late and dragged out the time. A 400 sq ft apartment somehow took them over two hours, yet it was still not properly cleaned. When I wasn't home, they did nothing and just chatted loudly. When I pointed out the issues, they pretended not to understand English and ignored me. Reporting this to the company only resulted in passive and dismissive responses. Terrible service -- definitely not recommended. I also have photos and video evidence in case this company attempts to deny responsibility in response to this review

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

On time, quick, thorough. Will use again. Ana' house cleaning…read more Reviews need to be 85 characters.

Ana was very responsive to the inquiries, reason, showed up on time and provided great service…read morecleaning the two story loft we purchased recently. She came with a helper and the two of them were able to clean the place in 2.5hrs. Their work was very good, the place was mostly clean and we only needed touch ups. So will be able to tell more after we move in, and use her in future. Overall, pretty good job and reasonable.

Gigi did such a wonderful job with our home! We asked them to deep clean 2br/1bath, kitchen and…read morecommon area for tenant move-in, and was really happy with both their team's pleasant professionalism and attention to do detail, not to mention the competitive rate. I added a last minute request to clean out our fridge, and was amazed to find not just every nook, cranny, and drawer of the interior immaculate, but also the entire fridge's exterior and previously filthy enclosure fully deep cleaned as well! 10/10 would work with again.

I'm basking in the shiny surfaces and fresh scent of my clean house. Gina and Maria just finished…read morecleaning my 1500 square foot house in about 2 hours for a really competitive rate. They did everything I could think of (floors/carpets, counters/grout, window interiors, microwave/oven/toaster/stove, scrub toilet/sinks/tub, empty trashes, front porch/steps, tidy my collection of shiny sea glass, lol). I think she'd be open to deep cleaning or laundry if asked. We're home pretty much full-time these days so the house gets dirty fast and it's great to have trustworthy help keeping up with it. I highly recommend them!

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

Really happy with Tony's Carpet Cleaning. Communication was great from the start, clear and…read moreresponsive, with no chasing them down for updates. Pricing was fair and there were no surprise fees once the job was done. I called and they were able to schedule me for the very next day at 9am, which was a huge plus. The crew worked fast but didn't cut corners. My carpets look clean, almost like new. Would definitely use them again and recommend to anyone looking for a reliable carpet cleaning service in San Francisco.

Wonderful job Very prompt and fast Tony came on time and…read moreperformed the carpet cleaning of my 2 bedrooms fast and efficient Did a great job cleaning it