Today me, my father and two of my friends had stopped at Byrne dairy to grab something to eat and drink. We had got their make ur own sandwich thing. It was fast, when we had got to check out there was a pretty big line. We had got our place in line. There was one cashier, not much older than I am, and a male in his late twenties. The male in his late twenties was working the ice cream stand, which also had a pretty decent sized line. The older man came over and told the cashier to go work the ice cream part. The older man helped one customer before taking money out of the drawers for who knows what, well there was a line half way through the store. We waited for about 10 minutes well the older man just was messing with the registers, the younger one was working the ice cream part while this huge line was made. My father spoke up to the older man and said "is there anyone who can work the registers" the man's response was "there's a guy but he's working the ice cream part" my father had asked if he could help get us checked out. He said "I'm off the clock" I thought that was extremely rude. Even if you are off the clock why can't you just take five minutes of your time to help. The older man had also said "you've waited your whole life, I'm sure you can wait five more minutes" which had clearly upset my father, if we weren't good people we would've picked up our stuff and walked out. After my dad called the workers out, a girl that was working in the back came up, along with the boy who was working the ice cream part as he had served all his customers. In the time span of us waiting I saw maybe three or four people get in line wait.. and then leave when the line didn't move. I love Byrne dairy, always has great food, and usually very good customer service. I think it's important, for places to have good customer service. Being treated nicely by a strange makes you treat other strangers nicely. Thank you for taking the time to read! (We did get our food and it was pretty good!) read more