I rate this business a 10-star!! 1- Observed Covid safe…read moreprecautions. 2- Arrived on time. 3- Hoku was friendly, respectful as well as knowlegeable. 4- Efficient service! 5- Very fast response time! 6- Performed excellent maintenance and cleaning on my 4 Mitsubishi split system units. 7- Units looked like new again! 8- We noticed the fresher air quality after cleaning. 9- All areas were left clean when job was done. 10- Definitely gave service with a smile!!

Can I just say wow?! With summer right around the corner, we knew the best thing for our family to…read morestay cool was to get A/C's installed and a split unit in our home. Freddie did such an amazing job installing them for us. He was on time, professional, very efficient and was very communicative about the process. He even showed us how to operate our split unit step by step and also gave us tips on how to care for them properly. Don't wait & shop around when looking for AC. I highly recommend. Thanks again Freddie!

We've had great service with Air Conditioning Essential Services. Randall has been our technician…read morethe entire time. He has been professional and friendly and communicated any problems we have had concisely. We originally had a leak that he explained appeared to be due to a clog that he could not clear. After about a half dozen service visits (all scheduled due to regular maintenance) the clog cleared! No more leak! We were all pretty ecstatic! Since then we've had a couple of our actuators replaced (the building was built in the 70s) and no troubles at all. Communication with the office is timely and professional as well. We'd recommend them to anyone.

Not a one star rating. I cannot give zero because the app will not let me…read more We have been costumers of AC Essential Services for over ten years. Twice a year our split A/C units were inspected and cleaned... so we thought. In August of 2022 we requested an out of cycle service because our Master Bedroom A/C was not cooling effectively. The service technician informed us that the unit was "dirty." Not run of the mill dirty but no cleaning had happened in years dirty. But the tech could not service the unit because he has too busy but his manager would be in touch. Once the main office was contacted. The manager was not available because he had left for the day although it was during hours of operation. The secretary that answered was not able to contact the manager or provide an estimate for the service required. Bottom line is I spent thousands with this company only to realized the service was fraudulent. No not hire A/C Essential Services.

5 stars!!! Chris is one cool local brother! He fit us in to…read morethoroughly clean our two Fujitsu units. And when I say clean, I mean clean. The only true way to clean these units is to open them up and take them outside to bleach and spray clean--unless the unit can't be removed or is too old and would fall apart when dismantled. Chris was on time, went above and beyond to keep the work area clean, was fast and efficient, and is a great guy just to talk story with. He's our only go-to AC cleaning guy moving forward! I can't say enough good things about finding him. If you need your AC cleaned, give him a call. He's pretty busy for a reason, so call ahead to schedule. He prices are also very reasonable! He also does full installations! Mahalo Chris!!!

Contact Chris if you want someone who is reliable and thoroughly inspects your AC unit before…read moresuggesting to replace it. We just moved into a new home in Ewa Beach and our Rheem AC unit wasn't blowing cold air. Other places told us right off the bat to replace it, but Chris took his time in investigating what was going on and found a leak that he was able to repair. His estimates are free and no need to wait days/weeks out for the job to get done!

After the initial phone call, Mike got back to me within that day and scheduled a visit to assess…read more The other AC people I contacted took over a day to return my call. Mike kept me updated on the part that took a while to get. His brother Josiah is the one who came to the house. Both are very pleasant gentlemen as well as professional and courteous. Mahalo you guys!

OUTSTANDING CUSTOMER SERVICE! While searching for options to…read morerepair or replace a 7 year old split A/C system, Mike was upfront and honest about the scope of work, the cost differences and the pros and cons with both options -- especially considering the upcoming refrigerant phaseout. I really appreciated his "if this was my home" perspective, along with his transparency on pricing and all available options. WHAT MAKES THEM DIFFERENT From my research, most A/C companies charge around $400 just to pressurize a system during the diagnostic phase. Mike and his team performed an abbreviated diagnostic test for FREE. These guys are not out here trying to nickel-and-dime people. They genuinely seem focused on identifying the issue quickly, giving fair prices for great work, and getting your system back up and running! Mahalo Mike and the Akiona Air Team!

I had a great experience with Kuleana AC Services and the owner, David. My pool heat pump stopped…read moreproducing hot water and after some technical discussions with the manufacturer, it seemed like the issue might be a refrigerant leak. I reached out to David and he called back quickly and scheduled a visit for the next day. He arrived right on time and was very knowledgeable about how heat pump systems work. Even though his main focus is AC systems and not pool heaters, he approached the problem methodically. We checked for leaks but could not find any, so we tested the refrigerant pressure and confirmed the system was already properly charged. While restarting the heater, David noticed the compressor was clicking but not starting, which led him to suspect an electrical issue. After opening the electrical panel, we found a lizard had shorted across one of the capacitors. He tested both capacitors with a volt meter and confirmed they had failed. He immediately called a local AC supplier and ordered the replacement parts so I can get everything back up and running the next day. David is a really nice and friendly guy, and clearly knows his craft. I really appreciated the time he took to properly troubleshoot the issue instead of guessing. Highly recommend Kuleana AC Services!

Dave installed our Mitsubishi spit AC 2017. He has been coming back to service it every year. It…read moreworks perfectly because Dave is extremely thorough. He is prompt, trustworthy, a hard worker and has great prices. We will continue to use his AC services! Mahalo Dave!!!!

Great Crew! Aukai and his team (Royce, Kaika, Connor) are all very professional, knowledgeable,…read morekind and hardworking. They assisted us with our electrical needs for our home project. We really appreciate all they did for us. Highly recommended.

Aukai answered our call and was able to get David out to us in a days time! David was prompt,…read moreattentive, personable and professional. Happy with service rendered...always supportive of local businesses! Mahalo nui Aukai and David

I've been using Integrity and working with Keilen and his crew for over six years now for both new…read moreAC installations and servicing at my home and business on mini split, central air, and commercial units. Braddah is the real deal--he's professional, reliable, and most importantly, knows his stuff. Integrity is a great name for these guys. They have no tolerance for shortcuts or doing things halfway. On his most recent visit, instead of taking the easy route and running the thermostat wire exposed, he took the time to fish it down the original concealed pathway so everything stayed clean and professional. That kind of extra effort says a lot. They're highly experienced and always able to quickly and accurately diagnose problems, which gives me a lot of confidence every time I call him out. If you're looking for someone who's honest, highly skilled, and committed to doing quality work, Keilen is your guy. Highly recommended.

Keilen is professional, friendly, and is very knowledgeable. He was great at communicating with us…read morethroughout the whole process. He was able to quickly come in and help us with our ac leak.

Reached out to this business on February 5th via email and set up an appointment to get an estimate…read morefor new split a/c systems. Ryan responded and apointment was set for today February 10th 10am. I emailed Ryan this morning about 8am to confirm my scheduled appointment at 10am. Did not get a response. 10am came but Ryan did not. Waited 30 minutes and sent another email. Still no response from Ryan at all. Disappointing considering I am a "repeat" customer so my expectation was hopeful that I'd receive the same level of service as I did before. Not to be the case today. This lack of professionalism and disrespect for my time caused me to waste a day off from work. Based on this personal experience I do not recommend this business.

We contacted Aire Xtreme to replace our office AC unit and the responded really quickly. Ryan is…read moregreat at communicating and understanding how to provide great service at a reasonable cost. We were able to get a quote and set up the installation rather quickly. His crew are also quick workers and take the time to explain the system before leaving. We definitely recommend his company and will be contacting them for future needs!