I got three other competing quotes before choosing Robco Electric, and I'm really glad I went with…read morethem. Chelsey was my consultant and she was extremely helpful throughout the process. She provided lots of information, answered my questions clearly, and made everything feel straightforward instead of overwhelming. Armando and his crew did the installation and they were excellent -- the install was completed in just 2 days, and everything was done in a clean, professional, and organized way. The workmanship looked solid and they left everything neat when they finished. Overall, great experience from start to finish. I would absolutely recommend Robco Electric if you're considering solar.

Robco Electric is a locally based installer that has been in business in Las Vegas since 1997…read more Robco has an A+ BBB rating but with only 2 reviews. Both reviewers rated Robco as excellent, 5 of 5. Robco has a Yelp score of 4.7, based on 272 reviews. I was impressed by the enthusiasm any of the positive Robco reviews. We decided to go with Robco Electric, mostly because of their raving online reviews. Robco installs Q Cells panels, manufactured by a Korean company (I don't know if they use parts made in China). Their price was in line with the other installers with just over $24,000 upfront cost, with a net cost of just over $17,000 after the 30% federal tax credit. Our payback period was computed as 7 years, 11 months. I'm not sure we'll be living here long enough to realize the benefit, but supposedly solar panels add about 4% to the selling price of a home. Robco installed our panels just over two years ago, and after installation of the two-way meter and the Nevada Power inspection we were generating electric power and selling our excess back to the grid. Our system is rated at 8075Kwh, so we paid $3.02/Kwh before the tax credit, $2.11/Kwh after the credit. Since Nevada Power has been very aggressive about raising rates, our payback period will be somewhat less than estimated, which is great, I guess. I recently contacted Robco to see how they were doing. Their office manager was optimistic that the the "Big Beautiful Bill" eliminating the credit for solar installations would not destroy their business. He stated that even without the tax credit, solar was still justified in Las Vegas, since we get so much sun.

Panda Solar was fantastic to work with. We had a roof leak…read moreand needed to have panels removed and replaced after leak repair was done. They even helped with arranging a solid company to do the roof repair. Also added critter guard, ridge spikes, and enabled direct monitoring for solar. All went without issue. Coree and Blaine are solid and were incredibly responsive throughout the whole process. Will be reaching out in the future for additional work when needed!

Reporting back after a year of solar power. It's been great, appendicular planned out everything…read moreand the installed it in 2 days. I've not had a single problem and it pretty much covers my electric bill. These guys have done a great job, check them out!

DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

We are leasing our solar system from SunPower, now taken over by SunStrong Management. Dealing with…read moreSunStrong has been a total nightmare, and it was difficult to get a technician out to look at our solar system which we determined need to be assessed for problems that we were experiencing. So we contracted Bella Vista Solar to come out and look at our system. We were so very impressed by the technician who came because he instantly diagnosed the problem. We asked him to put in writing what he discovered and include that info on the invoice. It cost $100 for him to come out, and it's very much worth it. Armed with that description, we were finally able to persuade SunStrong to send their selected contractor to take a look. And yes, we have installation and maintenance issues with our solar system. And it took Bella Vista's diagnosis to confirm. SunStrong then arranged to fix the problems.

Great service, very friendly service from technician Jason. Excellent communication and free quote…read moreof cost of service. He was quick and efficient. I highly recommend you contact them for your business. Also they were able to schedule me within a couple of days of contacting them.

I'm so happy with my new solar panels!! Jourdan was awesome, great customer service and made the…read morewhole process a breeze. He made sure to take the time to answer all of my questions and I'm really glad I finally got the solar that I've been wanting for my home since I moved to Las Vegas. Would definitely recommend Jourdan at Direct Solar to anybody looking for solar here in Las Vegas!

This company has somehow found my phone number and called at very unreasonable hours. The first two…read morewere at 6:10 AM and 6:40 AM. After the second one, I called to have my phone number removed. Then a few days later they called again at 7:30 AM. They called to offer solar but my address already has solar installed which you can easily see via google. This is ridiculous and horrible business practices; one calling so early, not removing my number when asked and finally not doing any prelim research whether solar exists. I understand marketing but these practices are just outright bad.

To put it mildly, this company is atrocious. From beginning to present, this has been an absolute…read morenightmare. Installation appointments were cancelled without notice on three separate occasions, proper equipment to access my roof was not obtained. The owners of the company were emailing me daily, and they ultimately paid for my utility bills for 3+ months Fast forward to present, my system has been down for almost a month and I still don't have a repair technician scheduled. Customer service told me I'd have to wait to hear from their repair teams to setup an appointment and that was 14 days ago. I sat on hold for customer service today for nearly an hour before the call disconnected and I wasn't even able to reach somebody. They charge far too much for their systems and their ability to provide even decent service is non-existent. Spend your money elsewhere, or be prepared to have your time and money wasted by this company.

My name is Jeneen Miller. I'm a firm believer in solar, but I didn't see any sense in buying the…read moreequipment in case it broke down or it needed upgrading. When I found out the narrative is different and we pay for service as opposed to purchasing equipment(although an option), I was all for it! Each case is different because of square footage, but I'm only paying $91 a month and that is allotted for a Jacuzzi. I own a house. AJ Massey has been very helpful and informative -- educating me on the latest services in going green. He is extremely thorough, punctual and professional. I'm very happy in the way things transitioned and I'm looking forward to not only saving money but saving our planet. Thank you so much for this better option and your outstanding customer service.