Initially it was fine. They told me to go their local distributor to select the quartz. I did. When…read morethey came to install it, I realized it wasn't what I had selected. Called them up and showed them photos. At first they were reluctant to believe me, and I had to go to their shop. I showed them the photos of the quartz from the distributor's own website (and their customer's photos), and they tried to convince me that the brown worm like things were normal. I almost begged them to be fair. Then they pulled out the brochure they had and finally believed me bc the delivered stone looked nothing like the physical displays, online photos, or the brochure. Turns out the distributor had outdated displays and the newer version of this quartz was totally different. You know what? I wasn't mad. I actually felt bad bc I don't like to be of trouble to others even though it wasn't my fault. But they immediately blamed the distributor saying they made the mistake and that they're a small company so they can't check every slab. They're just the fabricators. So they told me to go to the distributor the next day. They said they'd called them to have the 3 new slabs ready for me. So I went. Did not have it ready and refused to show me all three. Told me to call G&M. So I did. I got caught in the middle. Told me they'll send photos of the other two from same lot. Ok sure. A couple days later they called me and told me to go in their office to physical okay the 3 slabs. Won't send photos. Now I was getting annoyed. I seriously devoted a lot of time to doing their bidding. My job matters too ok? I already went and they never apologized for wasting my time by not having it ready. Not only that, when I went again - they didn't have the slabs ready and get this - got mad when I asked to see all 3 slabs. They seemed so annoyed. They wanted me to peek at it sideways while it was stuck between two other slabs. Seriously? I'm doing what they asked me to do. I took extra time from my work day to verify the slabs. Shouldn't I be the one that's annoyed? Later on, they got annoyed bc I asked for final measurements. Got yelled at. Made a show of telling me how they use templates and would need so much work to tally that up. Told me to measure it myself. Told me that if every customer was like me, blah blah blah. I just left. It was so rude. Spoke to owner. He apologized but didn't take responsibility. Made excuses. Said they were understaffed and stressed. Said his mom in law was in the hospital. Said he would send me measurements that day. I said don't worry just send it within a week. I felt terrible for him. Nothing gets sent even a week later. But I get a call the day before install that they need to remeasure that day. Ok fine I change my work schedule to be home. The next morning I called to make sure they leave a wide enough opening for my stove bc they didn't during the first install, and the owner said his mom in law passed. Well that's terrible. They can't come that day. Told me to call the office for a reschedule and they wouldn't know when. Maybe tomorrow. Ok I'm fine with that. So I email the office. No response. Later that day my mom called. She happened to be at the home and apparently they showed up to install. I rush home from work. This is not professional behavior at all. I'm at their beck and call. Wait, they didn't even call me. Did they forget that I was their customer? Not their slave? It was going fine until Jose one of the guys starts giving me attitude. All I asked was that they control the dust bc they started cutting the quartz indoors. Stone dust everywhere like a white cloud. I had kids in the home breathing this in. Beforehand they told me they'd cut only a faucet hole in the garage but here they were trimming a lot more than the faucet in the house. But the thing is I would've been understanding if they just tried to control it better. Instead Jose gave me so much attitude and told me to call the office and the owner. I did both and no one picked up. He bluffed saying they'd leave and come back next day if they had to cut literally just outside. Finally another guy there told Jose to shut up and do the work. He was nicer and said he'd vacuum it up. I opened the doors. It was still a mess but they gave me no choice. Jose said the owner threatened to leave too. Later on he admitted it was the owners son. Btw he dented two parts of my cabinets and there was glue all over my brand new hardwood floors. The other guys were fine. So if you want to be dragged around by people who have no respect for your time, home, or family - choose these guys. They kept explaining how terrible things were going for them but never really considered what it's like for me, their customer. Created so much stress for me. So many excuses. Normally I tip extra but I only gave them waters this time. Treating people well doesn't matter sometimes. They just take advantage of your kindness.

On Friday, 11/22/19 we had kitchen countertops installed by the very efficient crew from Granite &…read moreMarble Gallery of Mundelein, IL. Every aspect of this process was nothing short of "top notch" - - from working with Renata in the selection of product and its pricing to the installation of our countertops by Cipriano and his crew! And everything was coordinated and over-seen by the owner and CEO, Darius, who was on site and personally followed up with us. My wife was over the moon with happiness; the truth is, we are both highly satisfied! We give the highest marks to this company and their entire staff!! ~ Thomas & Karen Kleinhenz

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

Second time using these guys, will never use anyone else, even if you paid me! Didn't think it was…read morepossible to be passionate about countertops, I was wrong. These guys are on another level of passion, accuracy, communication and quality. It's hard to explain in this little box, but I've never seen countertops measured, installed and work communicated on such an incredible level. Stop your search, you won't find anyone better. Their prices are super reasonable too and when you think about the level of service you get with Davan, it's a bargain!

I was looking for a specific blue counter. Andrew had a sample, gave me a quote far better than 3…read moreothers, delivered the thresholds himself enable a timely glass measure and tile start, and did a wonderful installation. Great product, pricing, and service! You can't do better than that. The only downside is I had to buy an entire slab, since the item is rare. I'm still debating my use for the rest because it's beautiful!

Andrew and team were phenomenal. Outside of competitive pricing, the workmanship of his team was…read moregreat. He was both flexible and accommodating. I would recommend him and use him again.

We had been in the market for new countertops for a few weeks and had started to process with a big…read morename stone company in the north shore. But after many unanswered emails and phone calls to them, we became frustrated and decided to look for another company. I did a Yelp search and sent messages to 5 different businesses. Dejan was the first person to respond (7 minutes after I sent the initial message - talk about responsive!!!) I can confidently say that DK Stone's prices are the best in the market after comparing them amongst the other 4 competitors. The best part is that everyone else had told me that I would need to buy at least 2 slabs for the dimensions of our countertop. I asked Dejan how many slabs we would need and he said ONE SLAB for both island countertop and stovetop countertop!! He was able to calculate a configuration that would get everything done with minimal waste - this was huge in terms of cost. He had his guys come out to measure 5 days later and the counter tops were installed a couple of weeks after that. Everything was perfect, they were so efficient. Okay so now you have an idea of their work but what about service? Someone had accidentally taken our garbage disposal ring when they were cleaning up after the job so we couldn't get the disposal installed - we reached out to Dejan and he had someone drop it off. He could have easily ghosted us since the job was done but he was still just as responsive. We seriously cannot recommend DK Stone enough - we are so impressed and after being let down by so many other companies this was the breath of fresh air we needed.

One day turnaround from time contacting them. Installer was in and out within hour and did a…read moreperfect job reattaching my drop kitchen sink. Reasonably priced.

Excellent service and quality throughout the project. Karol appreciates you and your team for…read moreproviding the best quartz countertop . Pradip

I had my kitchen redone for the first time. My contractor suggested I call Karol at Perfect Granite…read moreand Marble. I picked out a beautiful Quartz slab. Karol the owner, called and told me that it was more than I needed for my countertop and suggested I come to the yard and pick out a remnant instead. But rather than me going to the yard in the rain that day, to pick one out, he actually picked out a similar one for me. So I didn't have to make the trip. Not only did he save me time that day he also saved me over $1000. I would suggest this business to anyone looking for countertops!!! The installation was quick. The result absolutely beautiful.

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Had some granite repair work that needed to be completed before listing a house. It took a while…read moreto get on the schedule but was WELL worth the wait. Our technician was outstanding and as I shared with management, "came out better than I could have ever hoped for."

The team was very professional, delivered excellent work, and went to great lengths to to ensure…read moreeverything was done to a high standard. Friendly and respectful, good value, and left everything clean. Would def use again.

I recently worked with GFS Flooring Supply and was extremely impressed with the professionalism and…read morequality of their work. From the initial consultation to the final walkthrough, the team demonstrated strong attention to detail and a clear commitment to customer satisfaction. The flooring installation was completed efficiently, with precise workmanship and a clean finish. Communication throughout the process was consistent and transparent, which made the entire experience smooth and stress-free. The crew was punctual, respectful of the space, and ensured everything was properly cleaned before leaving. Overall, GFS Flooring Supply delivered excellent results at a fair price. I would confidently recommend their services to anyone in need of flooring, restoration, or interior work.

We walked in randomly to look for tiles and Mike was super down to earth and helpful in guiding us…read morethrough what they have, he's the no BS type of person and not pushy like other people we have worked with. We took a liking with them with our interaction with Mike. We scheduled an estimate with Edson, he was on time and polite and also we enjoyed Edson's honesty in his answers when I probed questions about ditra-heat flooring options. They seem knowledgeable enough to entertain our questions, which again we appreciated. That shows that they are willing to plan with us as opposed to others we have worked with that only does what they know how to do. They provided the itemized estimate/invoice, which is what we look for in contracted jobs. Check. And they were coherent in their emails, which is also a plus. It's nice to be able to physically walk into a location and talk to someone there. We are still on the contract stage but we liked what we see so far, even tho the price is a bit higher than other ones we've got. However, they seem to not have seen a contract before which is a bit surprising to us. We are waiting to see if their big boss agree with what we had down in paper, which protects both parties. I will update if we both decide to move forward with the job. Update: GFS responded to us saying they don't want to sign the contract. This kinda makes us raise an eye brow, because our generic AI drafted contract is super reasonable. Stuff like if there are any changes, it has to be communicated in writing. I don't get why. I think their refusal to agree in writing really makes us worry and doubt their reliability... we ain't about to drop $20k when there's no reassurance! Too bad I really liked the two people we talked to so far!

Ken did a fantastic job. When I initially met with Ken, I had a very disorganized entry closet, a…read moregeneral idea, and a picture off the internet of what I thinking. From just the picture Ken came up with a plan and was able to design and build a custom entry bench and storage. After the initial meeting and design, Ken came back onsite a couple weeks later with most of the materials built out, and assembled and installed everything. Could not be happier with how everything turned out. He leveraged every bit of functional space, which we need with small children, and also made a beautiful entry piece. Ken was super professional, kept me updated along the way and clearly went over options or any ideas I had for changes. Will definitely use him again for future jobs.

We hired Ken to rebuild 2 window frames and a door in our screened-in porch. We couldn't be happier…read morewith the results of this project! Ken is very nice to work with, honest, and fair in pricing. He is very good at what he does and his craftsmanship is excellent. He took the time to understand the job and do it right. Hard to find a good contractor these days, and I was lucky to have found him. I will hire Ken again whenever I need custom woodwork done.