Cristian Carranza put in an exceptional amount of effort to support us with the insurance process…read morefor a repair. Things only started working once he took over our case.

I am thrilled to have just leased my second Subaru Forester Wilderness from Subaru Santa Monica…read more Can I add, it's a BEAST in blue ! Returning for a second lease was an easy decision because of the exceptional experience I've had with this dealership from day one - and my 2023 Forester was my fave car ever. The entire team--both in sales and service--is warm, friendly, professional, and genuinely committed to customer satisfaction. The sales staff, including: Ron the GM, Mario the manager, Paul the finance director and Gabriel, my salesman, made the leasing process comfortable and stress-free, taking the time to answer my questions and remain patient when I conferred with ChatGPT and friends for sales advice and support. The service department has been equally outstanding. They are efficient and meticulously organized and treated me with kindness and respect. It's clear that Subaru values their customers and takes pride in providing excellent service. I love my Forester Wilderness, and I appreciate knowing that I have a dealership I can trust. Subaru Santa Monica has earned my loyalty through their consistent professionalism, integrity, and outstanding customer care. I highly recommend them to anyone looking for a vehicle and a dealership that genuinely puts its customers first.

My engine light suddenly came on a few days ago and then the engine started to make a funny noise…read more Due to a combination of a crazy schedule and having been frustrated with my most recent experiences with local dealerships, I decided to try out Mobile Mechanic. It's one of the best decisions I have made this year. Will was able to come out with a day or so and run a diagnostics check, quickly locating the issue and showing me the results. He explained to me what the issue was, discussed options, gave me a full quote and a price - highly competitive. With me agreeing to what needed to be done, he ordered the part (Saturday) and came back the next day (Sunday) to install it. Incredibly helpful and so polite, he showed me the new part, walked me through what he was going to do and afterward even showed me the part he removed and explained the wear and why it was actually perfect timing. Within hours I was up and running again, good as new. I have NEVER had service like this from a dealership in all my years of being a car owner and driver (and that's several decades). Will also flagged other things that I needed to be aware of (including needing an oil change - which I will be getting him to come and do) but at no point pushed for me to do them there and then - zero pressure, just guidance. He repeatedly asked if I had any questions and was keen for me to understand what was happening and why - superb! He even cleared up the work area after he'd finished. Flawless. Aside from the convenience and Will just being an incredibly nice guy, his attention to detail and service are second to none. Friendly and knowledgable, he works hard to make sure you understand what he's doing, and is professional and polite at every step along the way. Will clearly cares and takes great pride in what he does. He's the only person I will be going to for my automotive service needs from now on. Highly recommended.

HIGHLY RECOMMENDED!!! My long time mechanic was taken by…read moreICE. Although losing him, especially "that way" is very disheartening, a recent break down, lead me to take a chance on Mobile Mechanic. I called and spoke with Will to get an estimate on my repair. He was professional, knowledgeable, quoted me a resonable price, and gave me an appointment. The next day, Will showed up at my house ON TIME and with a great personality. He came fully equipped and prepared to fix my suv. The repair took less than the 2 hours he originally estimated. I'm so glad I took a chance on Mobile Mechanic. I love the convenience of mobile auto repair. It was great not having to worry about getting a ride to and from a repair shop. I'm sticking with Will for any future car maintenance or repair issues. Thank you so much Will.

Bobby is very knowledgeable and such quick service. I can also count on him to make sure our car is…read moreworking properly and changes accordingly. He also has a comfortable chair in his waiting room that was a pleasant surprise. Highly recommend him.

Thank you for doing a great job and getting my repairs done within the same day. Bobby is the best!read more

We were told by another garage our subie was a bust and to get rid of it. We brought it to Subaru…read moreauto repair for a second opinion. They looked over our car carefully, took a video of the test they performed and shared it with us. He also explained to us what the test meant. Overall it was a bust and repairing it wasn't worth it but I appreciated the honesty and thorough evaluation. The garage itself has access through the alley, street entrance is pretty busy. We communicated via text and phone but during drop off and pick up the main guy wasn't around. He shares the garage with someone else and that person helped us when the main guy wasn't there (sorry I can't remember his name). Overall a good experience despite the fact that my car is officially dead!

Great mechanic they really know what their doing honest and great service. Highly recommend. My go…read moreto mechanic.

I've been coming to World Famous 4x4 for years now and they really are the best! Anytime I have…read moresomething I want to fix on my car they get the job done quickly, a great experience from start to finish. The staff is kind and professional, they always keep me updated throughout the entire repair. You can tell they really care about their customers, 10/10!

I went to World Famous 4x4 to have Rock Slide Engineering step sliders installed on my Jeep because…read moremy wife was complaining she couldn't get in and out easily. (Wait until i move up to 40s!!!) I'm glad I called these guys. They helped me choose the right sliders, I ordered them, brought them in, and the installation was fantastic. Everyone was super nice, and we spent some time talking about future upgrades for the Jeep. They gave me some great recommendations, and I'll definitely be back soon. Big fan of World Famous 4x4!

Wow! Skip from Westside Auto Recycling just delivered a used car battery to our place, and it's…read morelike new. Paid not even 1/3 of the retail price. I wish I'd known about him years ago! My battery died and budget is tight, so we went looking for a used or refurbished option. And since the car was completely dead, I especially appreciate that he came directly to us. No tow truck needed! Skip came through with transparency, outstanding customer service, and a price that was truly budget friendly. Skip, thank you. You are a true blessing. I appreciate you!

Outstanding service! After attempting to donate my…read morenon-operational van with a couple of orgs for "Kids" and "Vets", things stalled when they found out that my vehicle location was located in the parking structure of my condo. Their assigned towing company notified me that their truck would not fit and would not help me push the van outside of the structure. Skip had a truck with an adjustable boom so it would my height limitations. Donnie, the driver assisted me in getting the van out of my parking stall w/o violating any of his insurance requirements and was able to hook it up to his tow truck and get it out out the garage. Skip arranged for pick up the same day that I called eventhough I was a little out of his service area. Thank you Westside Auto Recycling!

My regular shop couldn't fit me in and has cut Saturdays out of their schedule, which unfortunately…read moreleads me to find a new shop. So I think I just did; Lucy's! A happy man picked up the phone and could fit me in before my work day. They were efficient and the price was reasonable. And they're in my neighborhood ~ definitely worth a visit if you're in the market.

My suspension needed to get replaced on my truck. I know its going to cost over 2,000. I got…read moresome quotes and Lucy gave the best quote so i went to them. They offer exceptional customer service, they were honest, they told me other things I need to pay attention in the near future for my truck. They dont upsell and was straight to the point. Excellent service, will come back again soon!