I used to be a fan, but it's been a while since I've eaten here. To be honest, service and quality had been declining, but we thought we'd give it another try. The employees were friendly and helpfully explained one of the menu items. No one mentioned when our order was up, so it sat for a few minutes. One friend's sandwich was just average, while another just raved about her soup. I got a pastry and tea. The bakery and cashier area were neat and clean. However, the seating area needed some sprucing up, especially the floor that was sticky in places. This last visit was just ok. read more

Do not order from here. Especially a delivery order. They will claim someone stole it without confirming who the "driver" is that picked it up. Horrible customer service. BEWARE read more

My son's sick and we have a winter storm. Homemade soup sounds perfect so I looked up places that deliver soup. Ordering was easy. The delivery came 10 minutes early. I ordered 2 chicken soups, 2 bread bowls, and a steak sandwich. We received the soup for the bread bowls but no bread bowl. However they gave us a whole loaf of French bread that made me happy. The chicken soup was really good. The steak sandwich was okay and they gave us 2 bags of chips for the sandwich. It's a little pricey but I recommend this place and will order again. read more

The new spicy chicken dipper was excellent. I got the chicken ken version with creamy Verde sauce and provolone. Ths bread was fresh and chewy and the tomato soup was perfect for ddipping or pouring. read more

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My experience: waited 40 minutes after we ordered or lunch. Came with no dressing. Paid for chicken and had none. No napkins anywhere. When asked for some received one and a reply that is all she had. Dirty dishes over flowing at the stand. Food was good but I am done with Panera. Also had to get access code to use the restroom. Very dirty. read more

I've been coming to this location for about a year and have never had a bad experience in anyway. The food is always amazing and the price is totally worth it. The service is absolutely top notch, today Esa helped us to a degree I would expect from a Michelin star restaurant lol. Absolutely will come again! read more

Great food,beverages and most of all the friendly staff. Way to go! Their fall coffe beverages are here available. What a way to welcome October. read more

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If you are a sandwich fanatic like myself you will enjoy all the options they have and everybody was nice and helpful 10/10

Chicken lovers: try the frontega chicken sandwich! You will not be disappointed. I gave this place a four star review bc one of the first times I ordered at this location I did it from the app. Took overly long to get my order and there was confusion about the order amongst the staff who were ready to go off shift. Ordering at the kiosk during the lunch rush today was pleasantly easy and quick. There was even staff to check the order as I picked it up. The Mac and cheese is dangerously delicious. The spot is what you'd expect on a Friday. No riff raff and plenty of families and singletons ready for a warm and filling meal. Their green goddess salad is a definite must do as well! read more

I went to Panera on 12/29 at 5:00 with two other people. I told the cashier that I wanted to use my rewards. She said she did when she gave me the receipt she did not. I told the manager that there was a mistake and I wanted to use my rewards and she said she couldn't help me she did not give me the credit I was due, and she didn't even offer me a sweet treat for the mistake not happy at all with this Panera. I went their purposely to use my rewards as they were expiring, the manager did not do her job. She should've re-rang it up, credited me and then recharged me the proper amount, but she did not do that. She said she couldn't. Never had a manager, unable to handle a problem. So I do not recommend this Panera. My reward was bogo5 buy one get one for only $5. read more

I had an experience in this store where I was subjected to gender/racial discrimination and a reaffirmation of the importance of morals! The day I came to this store was my birthday, and I was severely offended by the customer service attitude of one of the employees. When it was my turn to pick up my items, I went to the counter and told them my name, but the older female stuff in charge of customer service was aggressive with me, an Asian, and refused to give me my items. However, she was not the same with the white male customers who came after me. She was obviously very polite with a light and cheerful tone. The staff at Panera B. Peoria is always friendly and I have never been treated this way. While I would not recommend this place to women/Asians, I would highly recommend all male patrons to visit this establishment. They will definitely get "SERVICE" from her! read more

The cashier recommended the pesto dipper sandwich which was great!! Thanks Jenna for the great service!!!

I don't normally review chain restaurants, but I will not be coming back to this Panera Bread location. First, the restaurant is dirty. Employees are sitting on their phones, not walking around wiping tables or cleaning the dirty dishes. Second, the bread for my sandwich was burnt, croutons for my soup were extremely stale, and the French bread that came with my soup was hard. I order the same thing most of the time and it's always great. Not here. read more

Panera Bread - Dirty Restaurant - Salad Near Me - Phoenix, Arizona

I wanted to try the Green Goddess plate of food this time. We stopped for some Panera Bread, and it was supper delicious. We were seated and greeted, and the Green Goddess plate was superb. Nice cold iced tea with it. Friendly waiters and waitresses. I love the vibe here. read more

I went in there with my kids and one of the employees making fun of my son cause he was autistic they gave me my soups. It was very salty. They didn't close the lids right it spilled all over my children. It was a horrible experience. read more

No issues. Just overpriced for soupy Mac and cheese that looked amazing in the picture read more

Panera Bread - Mac and cheese? Looks like soup. Nothing like the picture - Salad Near Me - Phoenix, Arizona

This location has 2 1/2 stars and I just don't know why. Ive been here a couple of times now, every time its clean, food is prepared well and staff is friendly. The selection of hibiscus teas are always refreshing. The sandwich selection is good and you're able to customize it. Its a little pricey, but quality usually is. I am a fan, ill bra back read more

Panera Bread - Salad Near Me - Phoenix, Arizona

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No more potato soup. I got cavities filled, all I wanted was potato soup , smelled burnt, too many people. Bring potato soup back. NOW, workers weren't even at the counter. Lighting was bright. Not cute. Bring back potato soup now. I'm no longer a customer read more

We ordered Panera bread through the app a couple times last week and the week before. The cold brew was yummy and my daughter said the mango smoothie was good too. The chicken sandwich was really good. I got the regular sausage breakfast sandwich one day and the cheese bagel sausage sandwich the other. The cheese bagel made it way better. They could use upgrading their sausage. It's over homogenized and bland. It's lesser quality than fast food or QT. The go to that we get that is always good is the Mac n cheese read more

Wow, I'm surprised to see the bad reviews for Panera locations. I get my coffee regularly from the Cactus location and with the exception of a couple of hiccups (what is the plural for hiccups?) I have been a fairly satisfied customer. So, I met my friend for lunch here and... She had already warned me that although this place is near her home and she has the coffee subscription, she mostly goes to the Cactus location as their coffee is way better. Lesson learned. I got a broccoli cheddar soup, that was very good. I got a chicken salad sandwich, that was a sad sad sandwich (pic included). I got an iced coffee that was... Not actually full (pic for reference). Also, I was not able to order in the app from my table (I mean, to be delivered to my table) so we had to go pickup our food, which was packed to go... Then I asked my friend why she had ordered iced black coffee, and she said she had ordered it with almond milk... Ugh... Next time we will go to the Cactus location, at least the food looks very good when I pick up my coffee there and my coffee cup is always full. read more

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Disappointingly experience last try out so after several months away I gave them another shot Sorry to say, another rough outing Ordered the turkey bravo sandwich The bread couldn't hold the contents and just fell apart Also dry as a bone. Snacked on the pickle and drank some water to add some moisture read more

Sip Club Changes are disappointing. Joined the plan years ago when the cups were promised to be at the ready for sip club members. Excuses of losing money due to patrons taking more cups than ordered each day the readily available cups was stopped. The new plan has resulted in delays to club members. Club members must WAIT as the registering for AN EMPTY cup to self serve fill a beverage of choice. I have waited for over 24 minutes to be handed an empty plastic cup while cooks or servers prepare full meals for earlier order placed by patrons. Some PB restaurants have tried to improve the access for cups for prepaid sip club members but the changes are independent to each restaurant with the results being irregular. How can CircleK- QT- and other public stores able to have cups available without the loss of CUPS that could bankrupt any company as large as PANERA BREAD.... I suggest that you invent a cup dispensary machine that will only release 1 cup at a time.. [similar mechanics or technology the tampon or condom dispensers that are in many gas station bathrooms]. The complete and total loss of cups holds a false pretext with little evidence provided when the main business office is called. I have been ordering in the store breeching the patron line and interrupted staff to see if I could quickly get a cup handed to me. Workers have handed me up to 3 cups because they stick together. I have ordered the small cup as that is what I ordered and workers hand me a large cup. I have seen whole sleeves of cups thrown in the seating side of the restaurant where the managers cannot check & report a loss of cups. [I've owned restaurants and worked in too many to name. The documentation of back of the house tossing damages product is critical to accurate record keeping.] Is waiting for a cup that I've prepaid for a big deal? Yes, I travel for work and the time spent waiting for a cup is critical to my busy work day. Ready serve cups was the reason for me to join the sip club. Panera Bread has broken the contract as was promised to all sip club members. read more

Terrible service messed up my food on multiple occasions, never ask for an iced drink it usually ends up melted and disgusting by the time you get it, and when ordering from this Panera threw uber eats it any other delivery service don't expect then to ever give you silverware or even napkins half the time, worst Panera in phoenix you could possibly go to. read more

Loved the new spicy steak Asiago bagel stack! Spice level was perfect, bagel was perfectly toasted and like the peppery arugula with the slightly sweet peppers. Would recommend! read more

They have good wifi, a lot of seating, and the drink club is great. Good place to get some work done.

Got the roasted Frontega Chicken half sandwich and the real thing was so underwhelming...... you can tell from the pictures. It is nothing like what the picture shown on the website. The turkey avocado blt was good and came in a decent size. Half salad was also great. The cup of French Onion soup was underwhelming too and nothing like the picture. It tasted too sweet... The server or manager gave me three free cookies so that was very nice. We dont eat sweets and they are way too sweet to our preference. We would appreciate a proper size half sandwich though. read more

Panera Bread - The one on the right is a HALF SANDWICH?! - Salad Near Me - Phoenix, Arizona

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We went there for a quick dinner as usual -- we enjoyed the healthy recipe as always and everything went fine until a situation happened. There was a sign on the door that said "buy $50 gift card and get $10 promo". I would love to purchase 2 $50 GC and expect to get $20 extra. However, they told me this promotion expired yesterday and the manager apologized for her mistake by saying:" I'm sorry for the mistake, but there's nothing I could do ...." Well, frankly, I do not appreciate a restaurant manager admitting an obvious mistake and refusing to make any efforts to make a customer happy. "Nothing I could do" basically was untrue according to my personal experience with many great restaurants. 5 stars for the food, 2 stars for the efforts. read more

Food is poor French onion soup is bland no cheese sandwich equally bland Quality has gone down hill especially from paradise bakery but even for Panera this is poor. The counter help was pleasant read more

I ordered and paid for a coffee and croissant at the counter , given a cup but come to find there is no decaf, so then I try hazelnut barely lukewarm, so then I try light brew it is cold and only a few drops coming out. I asked about the coffee; they say they'reout of the decaf. I say I am disappointed but nobody seems to care. Also the interior of restaurant is quite dirty. Many tables have stuff on them. The floor has quite a bit of debris. I consider this a very sad experience. read more

Kinda irritated spent $65 on dinner for 2 and while we were waiting decided to get a pastry especially since the sign said 50% any pastry with purchase of lunch or dinner... so I went to the register and asked if we could get the discount since we just checked out at the kiosk and we're waiting for our to go order... NOPE!!! Then they forgot our apples instead of chips and when I asked for them she asked to see my receipt?!? $7+ for 2 cookies. Dinner at Panera for 2 people $70?!?!? Yikes! read more

Super clean location! First time coming to this one and I was shocked on how nice and clean it was compared to others. My food was good and for it being lunch time and pretty busy, I didn't have anymore than a 10 minute wait. Will definitely be coming back to this Panera! Definitely a 4 star read more

Ive ordered the same sandwich at Panera for years and they finally removed it for the menu, but every time I come to this location I always try to build that sandwich and Elysia noticed and helped me order a different sandwich off the menu with the same ingredients because it's my favorite. She is so professional, kind, and helpful. Such a great location with great people. read more

Prices are high for what you get. Not a lot of food and not a lot of protein. It's an ok place in a pinch. This location was clean, quick and the employees were very nice. read more

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Today you get 2 stars. This place is fine if you dine in. But if you take it to go, check it before you leave. Every time we order a salad to go, we receive the little cup of dressing on the side and it is literally about 1/4 or less, filled. They do this on to go orders. It feels deliberate with how frequently it happens . They know We are not going to turn around a drive all the way back and ask for more dressing. It's super annoying and inconvenient. Now I'll be eating a mostly dry salad. The container pictured below has not been opened and that is exactly how much dressing I received for my fugi apple salad. Sooo disappointed. read more

Panera Bread - Salad Near Me - Phoenix, Arizona

It's a lil expensive but other than that it's a really nice place to eat. Wanted to leave a review for the cashier with bangs specifically. She really went out of her way for me and my family. Went into depth on what's on the menu, asked us how our day was going, gave my daughter a free cookie, etc.! She was amazing!!!!!! read more

Well maybe it was the location? Don't see what the fuss is about . I like the self service aspect where you can go to the iPad and order however I've had better. The soup ok I had broccoli and cheddar (I think even subways is richer) and a Italian grilled cheese with chicken. Sandwich fail! It was quite pathetic. For the price I can get better elsewhere. Won't be patronizing that location anymore. I will give them another chance but maybe next trip! Sorry no photos ... wasn't worthy of my camera space ‍ read more

This is perhaps the only chain restaurant where their "deals" actually cost you more money than if you would buy the items separately. This makes no logical sense. I would avoid the "Pick 2" meals simply because you lose money if you decide to get a soup or sandwich with it. Instead, I bought a large brocoli mac & cheese and a BLT Roast Turkey. This cost me $21.16 including taxes. For a name such as Panera Bread, I would say the worst part of the meal was the bread itself. Other than that, the rest of the ingredients were mediocre at best. read more

Mac and cheese was good but the dish was dirty. The large bowl oh Mac and cheese was $10, not $10 worth of food. Service was quick but not a inviting place to eat. Staff was not friendly. Will not return. read more

Panera Bread - Dirty dish. - Salad Near Me - Phoenix, Arizona

I like the menu. It's expensive. It's unclear for me how to order, especially promotions. The breads are good, but extremely expensive!

My husband, two adult sons and daughter stopped in for a late lunch. We did the express order system. I found it to be easy and navigable. We ordered the grilled cheese sandwich with chips, cup of broccoli cheese soup with bread, Half green Goddess Cobb salad/chicken with fruit cup, BLT roasted turkey with provolone cheese and chips, walnut chicken salad-half with side green salad and chips/bread, tortellini and bread; mango tea, Pepsi and Sierra Mist and water rounded out the meals. Can you say Hungry? We were and we ate with gusto! Everything was fresh and every bite was delicious. The restaurant is clean, the employees helpful and the restrooms clean and tidy. We will be back. read more

Panera Bread - What is left of my green side salad. - Salad Near Me - Phoenix, Arizona