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    Cal Duct Cleaning

    4.8 (213 reviews)
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    Services - Cal Duct Cleaning

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    Tape was left by the tech and glue residue was left when the tape was pulled off.

    I hired Cal-Duct to clean my chimneys and was deeply disappointed with their service. The technician arrived an hour and a half late for the initial appointment, leaving a cleaning rod stuck in the chimney, duct tape residue on the chimney doors, and accidentally removing essential fire-resistant insulation from the chimney box. The company's response was slow, and they failed to resolve the issues in a timely manner. Since the cleaning rod was stuck, I couldn't use my chimney for two weeks plus the flue was stuck open with their rod so cold air was coming down the chimney the entire time. At the follow-up appointment, the technician arrived three hours late. He didn't know what he was working on and asked me if he could go to Home Depot to buy material for the job, completely unprepared. Once he did arrive, he removed the rod stuck in the chimney and the duct tape residue but brought unmarked insulation, which I didn't trust was fire-resistant. When I asked for its packaging to verify its safety, he couldn't provide it and couldn't confirm its source, he said he just found it in his van but said he didn't know where it came from. His attempt to demonstrate the insulation's safety by burning it with a lighter was unprofessional and only added to my concerns. The technician was so upset by my refusal to use questionable material that he peeled out of my driveway, which was the final straw in an already terrible experience. Later the manager, David, texted me complaining that they hadn't made money from me because they had to drive too much and had to come back twice. I asked for a refund which he refused and threatened me with some sort of claim. I strongly advise against using Cal-Duct for any services, as my experience has been nothing short of a nightmare.

    Thank you for getting my fireplace back in use so quickly.
    Nicole P.

    Outstanding service, respectful, clean and helpful. I had not run my fireplace in over a year. They cleaned my chimney and I was able to use the fireplace the same night.

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    5 years ago

    Very happy with Cal Duct Cleaning. They were very responsive and did a great job cleaning our chimney and dryer- Would highly recommend!

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    4 years ago

    I worked with Carlos. His team was punctual and got the job done in a timely manner. Excellent service and expertise!

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    3 years ago

    Easy to schedule, reasonable cost, arrived on time and Giovanny was courteous and respectful and did a good job.

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    6 years ago

    Cal duct cleaning was awesome! Very honest guy will not over sell you and does great work will use him again! Highly recommend.

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    3 years ago

    Showed up as scheduled and cleaned the dryer vent. Reasonable charge and seems to have completed work as expected.

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    4 years ago

    Carlos cleared my dryer vent as well as the exhaust vents from my bathroom ceiling fans. They were quick and responsive.

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    Page 3 of 6

    Ask the Community - Cal Duct Cleaning

    Review Highlights - Cal Duct Cleaning

    David traced the issue, hooked up the ductwork and cleaned out the system all the way from the laundry room out of the garage.

    Mentioned in 23 reviews

    Read more highlights

    Emberwest Fireplace & Patio

    Emberwest Fireplace & Patio

    4.8
    (126 reviews)

    Customer service isn't just about making a sale--it's about how a company stands behind its…read morecustomers when things don't go according to plan. That's exactly why I'm giving Emberwest a 5-star review. From the moment I walked into the showroom, Aaron and Mike were incredibly knowledgeable, personable, and genuinely focused on helping me find the right solution. They took the time to understand my needs, walk me through the options, and make the entire buying process enjoyable and stress-free. What truly sets Emberwest apart, however, is what happened after the purchase. On paper, everything seemed like a perfect fit, but once I got home, it became clear that things weren't going to work out as expected. I was concerned I had made an expensive mistake, but Mike immediately put those concerns to rest. Mike was welcoming, understanding, and completely focused on making things right. He went above and beyond to ensure I was satisfied and that the situation was resolved in a way that exceeded my expectations. That level of commitment and customer care is rare and deserves recognition. I can't say enough about how well I was treated by Mike and the entire Emberwest team when my weekend didn't go as planned. Their professionalism, integrity, and dedication to customer satisfaction turned what could have been a frustrating experience into a great one. Needless to say, I'll be back. Thank you again to Mike, Aaron, and the Emberwest team for standing behind your customers and delivering an exceptional experience.

    I worked with Aaron to purchase a Kozy Heat Nordik 41DV. Aaron is extremely helpful and friendly…read moreand answered my millions of questions. My builder constructed the wall framing, added an electrical run, and redirected the existing gas line. I live near the showroom so Aaron didn't mind stopping by to perform the pre-installation inspection. I was super fortunate to be able to snag an open installation appointment just one week later. 2 guys on the EmberWest install team came by and reworked my existing flue, chimney topper, and of course installed the new fireplace. I'm currently waiting for my builder to close up the wall and install the mantel, wall ledger tiles, and hearth. Once this is complete I will be calling Aaron to schedule our final log setup and testing. I realize this review is being written before my project is done but everything has gone perfectly so far and I expect the final setup will be more of the same - perfection!

    Penguin Fireplace

    Penguin Fireplace

    4.7
    (172 reviews)

    We hired Penguin Fireplace for a family room renovation centered around upgrading our old…read morefireplace, and we couldn't be happier with the result. We didn't just want a new insert; we needed a complete facelift for the room, and the team absolutely delivered. The project was finished on time, and the new fireplace has completely changed the vibe of our home. If you are looking for a team that is professional, communicative, and truly skilled at what they do, I highly recommend Penguin Fireplace. Thank you to the whole team for a job well done!

    Detail oriented, utterly perfect in execution, and on time. Not the cheapest job I've had done but…read morereasonably priced all in. Would absolutely choose them again. Like many customers I wanted to put a TV over a fireplace without it being too high off the ground as this makes for an unpleasant viewing experience. One way to do this is to use the "cool wall" type of installation, which lets you locate a TV right above the fireplace, but this requires building a chase into the room - and the particular room we have is too small for this to be a good idea. I also did not want to use one of the mantle mount options for our TV because that would also bring the TV into the room when lowering it for use which would thereby also reduce the size of the room in front of the TV. So we had a bit of a conundrum. But penguin showed us some options, which allowed us to get our TV low enough without using a mantel mount or a chase at all. Specifically, they showed us an insert that you could put directly on a concrete floor and a noncombustible mantle which you could locate just a few inches over the fireplace opening without risking fire safety. (As a point of comparison, locating a typical combustible mantle above a fireplace requires strictly specified minimum distance, which in effect leads to a much much higher minimum TV installation height..) We also went with a custom surround, which makes the gas insert that we went with look a lot bigger, and also a good proportion for the space that we have... And the design of the insert itself makes it look a whole lot deeper and wider than it actually is by using reflective glass. I'm really pleased with how this turned out. For the wall tile, I'd always had a dream of doing board form concrete and penguin did a fantastic job installing it. This is a fiberglass reinforced concrete veneer product I got from Wall Theory in the color "natural gray." It's worth mentioning that I visited another store that did not think of the options we went with, which left me scratching my head as I stared at a pile of catalogs that they shared instead. Go with Penguin.

    Wright Lighting and Fireside

    Wright Lighting and Fireside

    4.4
    (128 reviews)
    $$

    We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

    What I appreciated most is that they handle everything themselves -- demolition, electrical, gas,…read moreand installation -- so there's no need to coordinate with multiple contractors or worry about who's responsible for what. I had a very specific and challenging project: installing a gas fireplace into a very small, original arched Victorian fireplace. Anthony was incredibly helpful throughout the process. He patiently answered all of my questions and spent a lot of time working with my masonry contractor to explore every possible option. Thanks to his guidance and expertise, we ended up with the best solution possible. We are finally got rid of draft and now spending most evenings in once most abandoned room

    Gridley Company

    Gridley Company

    4.8
    (32 reviews)

    We have worked with Gridley Company for major kitchen and bathroom remodels, as well as smaller…read morehome improvement jobs. The entire team is outstanding. We will be working with them again!

    We used Gridley Construction Company for the second time, to finish the remodeling of our home in…read moreSan Jose. They are a terrific design and build company, and we are very happy with the work they did. We hired them in 2020 to complete our kitchen and family room remodel, and were very pleased with their whole process and especially the skilled people they have working for them. We decided to do the rest of our home, and were thrilled they were able to help us again. We expanded closets, moved a wall, took out an old chimney, redid the floors and lighting, put in 5 new windows, and had the interior and exterior repainted. From design to build, they were very professional and easy to work with. It feels like having a construction company in the family. They were respectful and knowledgeable, and every time something unexpected came up, they gave us good advice about what we needed to do and what was optional. Our designer Lisa was very patient with us, as we worked out all the details before construction began. Jason was great as our project manager, giving us good advice when we ran across termite damage and always making sure things were done to our satisfaction. And our electrician, Robin, was amazing - so knowledgeable and made it her goal every day she worked that we were happy with the lighting and fans she installed. Gave us such confidence that the work was done right and will last for many years! I highly recommend Gridley if you want things done right, with no worries. They gave our 67 year old house a much needed update, and we love it.

    A Mantel Shoppe

    A Mantel Shoppe

    5.0
    (15 reviews)

    We liked our wood mantel designed by Mark. I highly recommend Mantel Shoppe to get your mantel…read moredone. Mark is an exemplary craftsman, he knows in depth how mantel should be made. I liked his patience in addressing all my queries before work actually began. All the way 5 star service to Mark and Mantel Shoppe team.

    Mark at A Mantel Shoppe proved to be a patient, skilled, and talented craftsman. Starting the…read moreproject with an at-home visit, he throughly decoded the best way to disassemble the original mantel and then construct a brand-spanking new one. Our fireplace is a corner unit, which proved this project to be a special (if not difficult) one. A few of the items on our wish list was to have a: * thicker, more contemporary mantel - one that will have lasting style but still match the existing stone that surrounds it. * deeper space that can actually be used to hold typical mantel items. The original mantel was less than 8" deep, which looked out of place with the tall ceiling and could barely hold a photo frame. However, extending the mantel further out would need to be carefully planned so that it was both sturdy and safe. * color that matches spots within the stone, along with the existing wood in the room. After all the deciphering and measuring was complete, Mark returned with the mantel complete and installed it same day. To complete the project, we also removed the old chain cover, gutted, painted and replaced the gas log-kit itself. A photo is attached that shows our process and progress. The outcome is exactly what we sought, with many thanks to A Mantel Shoppe.

    Cal Duct Cleaning - airductcleaning - Updated July 2026

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