We were doing the dreaded Utah to California road trip, it was middle of the day sun during a heat wave and car breaks down 45 minutes from Fernley and 1hr from Lovelock... perfect spot of nothing close by. Insurance quoted a two hour wait for a tow. No Uber of Lyft (duh). 107 degree weather. Car's not working. We called Cal-Nevada and Carlos came through in 20 minutes and it was way cheaper than what insurance quoted us for their tow. Got where we needed to go and the driver was super nice and helpful. If this ever happens again, I'm not going to hesitate calling them! read more

I feel obligated to write this review based on the OUTSTANDING service I received from Cal Neva Towing's Katrina (sorry I don't have her last name). In what was a horrible situation, my young daughter along with her 3 year old daughter, were broke down on I 80 West of Lovelock...I was nearly 4 hours away and every tow I contacted was unavailable! Needless to say I felt helpless but when I reached Katrina on the other line she too said her drivers were tied up and they were short handed. Once Katrina knew my situation I feel like she went an extra mile and more to help us out, she was able to 1) reassure me, and 2) somehow able to get a tow to them within 30 minutes - absolutely above and beyond and I am sooo grateful to Katrina for this, I'm sure she does this everyday but I wanted her to know HOW MUCH THIS MEANT AND IM SO THANKFUL FOR HUMANS LIKE HER- I had tears in my eyes when I realized I could not help my daughter, I was too far away and that was the first time I ever felt like that, completely helpless! Katrina and the tow driver were truly lifesavers for me and my family today. - thank you! read more

I'm stranded on the highway next to Orchard which is 7.6 miles from USA pkwy and 6.5 miles from Fernley and these dipshts got recommended by highway patrol. Highway patrol refused to help give me gas or a ride, my entitlements on AAA are all used up and then CalNev let's me know they don't have a driver in this area Keegan the phone operator of all six locations delights in telling me normally he could help but no one is in this area today the driver is off. I ask what his boss will say about leaving a female stranded in pitch black so he puts me on hold and comes back saying no problem it was just a logistical issue and so I want one gallon or two gallons of gas. Then he tells me it will be 262 and change to have a driver up from silver spring come help me out. Woman haters and predatory and penalise the customer because they have a commie business practice where one worker is handling all communications and there aren't enough actual workers. Horrible business model not sure why highway patrol recommends them it seems like maybe they're in bed together and then consumers getting boned. So I'll be dead on the side of the highway because no one will help me enjoy my last review read more

I had broke down today, and the driver was quick to respond and friendly. If I ever need a tow again I would call them

I called they told me there would be no way a driver could get to me! NHP calls and they show up within 10 minutes! NHP informed them of the issues and need for dollies! Now it's $280 an hour and they didn't even bring the proper equipment to load the vehicle! So NOW we're paying for someone to go get dollies in Reno from fernley on our dime. This company is definitely lacking the driver was rude the call center was rude and in the end you didn't even show up with the proper tools! Now here's to hoping they don't damage the vehicle! Will not ever be doing business with these folks again. To have such a big fleet you would think they would send someone out with the proper tools! If your stuck please look out for another company. The tow company of Reno are much more polite and gave me a good time frame to make sure they had the proper equipment and there best driver. Edit: They actually used a different tow truck all together and charged us for the ill equipped guy to sit around and get an attitude with me. He got paid well to be rude & joke around with NHP! Needless to say I'm very unhappy with the service I was provided! Making extra money because you're not equipped is not the way anyone should do business! read more

We had two blowouts on our Toy Hauler. We called several tow companies that were nearest our location in the middle of no where, with no company able to help us. Someone recommended Cal Nevada Towing, even though they were 2 hours from our location. Eli, took our call with great customer service and immediately addressed our needs. You never know when or where you will need a tow, so you hope you find someone that will be there for you. I can attest, Cal Nevada Towing was there for our family. read more

My work van broke down in Lovelock and another towing company showed up but, were not able to load it onto the tow truck due to the transmission was in park and could not be loaded without potentially causing damage. Found Cal-Nevada Towing on Yelp and they told me they could handle it without damaging my van. The dispatcher was very personable and said she would have a driver contact me shortly. Within 20 minutes Travis called and said he would be there within an hour. He was there in an hour. Popped the linkage to the transmission and my van was rolling and loaded onto the flatbed. Good to have a knowledgeable driver. Well done Travis! Gret service and personable crew! read more

I was stranded on Donner Pass in the evening. Temps were falling fast and cell phone signal was erratic. The highway patrol set us up with Cal-Nevada towing who sent Alex. He was extremely patient, professional and kind to a senior lady and her little dog. I was very frightened but he made me feel safe. I cannot recommend a company more than Cal-Nevada towing. read more

I was stranded with a broken vehicle about 30 miles north of Nixon. I called my wife who found Cal-Nevada Towing. She gave them my number and they immediately called me. I described where I was and driver Travis showed up in a little over an hour, loaded my car on the flatbed tow truck and got me back to Fernley. Travis was very professional and a nice guy. I would definitely use them again. read more