I was in need of new window on my rear driver's side door of my 24 Chevy Blazer. I initially…read morecontacted Safelite because of course it's Safelite lol, but of course they wanted an arm and a leg. So, the next day I did some googling and stumbled upon Auto Glass One. I read the reviews and looked at the pictures and decided to reach out for a quote. I emailed and called (that's just me, lol) and talked to Henry and Freya (both super nice) and got a more REASONABLE quote. They told me they'll order the part and that the part will be in the next day (today Wednesday 4.15.16) around 11a. I told them awesome and see you tomorrow around 11a. The next day arrived and immediately Henry knew exactly who I was took my keys and about 30-35 minutes later my vehicle was done. Went outside to view it and you couldn't tell it's not the original glass that came with the vehicle, that's how much of a perfect match they did. I'd definitely recommend this spot to anyone, if they need auto glass work done on their vehicles.

Very poor experience. I would not return to this shop. I…read morebrought my vehicle in for service and, when I attempted to pick it up, it would not start. Prior to the service, I had not experienced this issue. After the work was completed, the vehicle appeared to have an anti-theft or security system problem that prevented it from starting. Because I needed to get my vehicle running, I contacted a locksmith for assistance. Unfortunately, the situation escalated when the locksmith arrived. The interaction between the shop owner, his wife, and the locksmith became confrontational. The locksmith completed the work needed to get the vehicle running, and afterward the shop owner threw money at him. During this process, I was subjected to yelling, profanity, and what I perceived as threatening behavior from the owner. What disappointed me most was the lack of professionalism and customer service. I never demanded reimbursement, nor did I initially place blame on the shop. I simply wanted to understand what happened and get my vehicle operational. Instead of working toward a solution, the situation became unnecessarily hostile. Regardless of the mechanical issue itself, the way I was treated as a customer was unacceptable. Based on my experience, I cannot recommend this business. Nor would I ever support such a place. Disgraceful.

Super, super impressed…read more Sealed my chip on the spot and told me what to do next time it happens.

What a reprieve from the torture that is Safelite. Superior is a locally owned small business that…read moreI'm so thrilled I stumbled on to in my search. My windshield was cracked from a rock and I needed it replaced, while insurance routed me to Safelite, they were terrible, and did not know how to deal with the calibration. I didn't realize you do not need to use safelite to have insurance cover the repair. I cannot recommend enough to call Superior and avoid safelite all together. They knew what they were doing, did it quickly and got it fixed. Insurance or not I would absolutely come back here again if I needed a repair. It's hard to find (tucked back in the middle of a warehouse complex), but don't let that dissuade you. It's fast, friendly service and it will be done correctly. Highly recommend.

I called in the morning to request an appointment for someone to come to me to replace my car…read morewindshield and they were thankfully able to fix my car within the day! I called two companies requesting for quotes, and their quote was slightly cheaper, especially because they had a $50 for $70 of service yelp coupon (essentially $20 off). I was impressed by their professionalism and their service speed (everything was done in under an hour). I do have one suggestion for the business. They gave me a 4 hour block estimate of when they would be arriving, which could be an inconvience for some people who are leaving their car at work and need to go home within that time block. Although this wouldnt solve the problem, texts to update us with a more exact time as they are approaching closer to the time would be helpful to help us with planning out our day. Overall, I received great service and will definitely consider this company again for my future auto glass needs.

After being stood up for 2 separate appointments I gave Clearview a call and was told could come…read moreright in to get my windows tinted. The process was so quick and easy I was out within 1 hour as stated by the lady at the front desk. Although the price was more expensive than other places it was worth it. Cause I will pay for convenience anyday. Will be returning

Sadly, my car was vandalized and I wanted to get my busted window fixed ASAP. I called around to…read moreseveral auto glass repair shops and their prices weren't making me feel warm and fuzzy. Finally my fiance suggested I give Smith's a call and request a quick over the phone quote. A wonderful gentleman by the name of Fred gave me a great price (half of what others quoted), answered my several frazzled questions and numerous calls..all with a friendly and helpful demeanor. They had my window in stock and was able to book me a same day appointment. I arrived at 1:30pm and they were able to get my car in the shop within 10 minutes and thank God because torrential downpour began shortly after I arrived. He said it would take about an hour and a half to fix my car and his estimate was spot on. Now the waiting room isn't too fancy but it works and there is free Wi-Fi. Luckily Orange is the New Black just started, so I was well occupied for the entire wait time. There is also a strip of plugs for phone charging. Overall the experience was pleasant and I am very grateful that they were able to make a frustrating experience as painless as possible. Recommend this place to all!

Had my windshield replaced, they were able to take me the same day. Great customer service and the…read moreprice was right!

They actually deserve 5+ stars! Here's how our story went…read morethat led us here. We were driving home to Essex, MD, from a nice vacation in Virginia. We were about 1/3 of the way when we saw balloons flying about the highway. We did not think too much of it until one hit our windshield . These balloons were the size of a hardball. What was going on was someone had put stones in them, just enough, and tossed them out of an open car window. One hit our windshield, and we got an immediate star that progressed to a 10" crack. The star could have been fixed, but not the crack. We now have a safety hazard that needs to be replaced. We called Safelite because of their reputation and made an appointment. The day came, and we took the suv in. They immediately pulled it into the service area with a prediction of 1 1/2 hours. It was done in 40 min. The waiting room was very clean and supplied with cold bottled water and a Keurig machine to make your own coffee or tea, a good assortment. Before we left, the technician explained there were 2 strips of tape about 10" long to keep the windshield in place, remove them after 2 days. Ok. We drove off after paying the deductible, then 2 days later removed the tape, we'll, it left the adhesive part on the roof from the sun baking it. We took it back, and they had the stuff to remove it. We were happy! You could not ask for better staff and friendly employees, each and everyone from start to finish.

DO NOT GO TO THIS COMPANY IF YOU DO NOT WANT TO BE SCAMMED!!! I set up an appointment for my…read morewindshield to be repaired on February 13th, 2026. The service technician, Thomas, said that he could not fix it as I would need a windshield shield replacement. He also said that he would talk to the customer service about refunding my money so that I could schedule the correct service. It has been a MONTH AND NO WORD HAS BEEN UTTERED or EMAILED ABOUT RETURNING MY PAYMENT. I have called the company multiple times only to be met with AI. I have emailed and I have had to drive to the location with the broken windshield. They will NOT return any phone calls NOR will they return your money which upsets me as a college student with chronic health issues. I have attached a photo which was taken on March 3rd.

UPDATE 7/18/2025:…read more Unfortunately, I have to downgrade my review. Last week my window failed to roll all the way up. I got it home and tried to roll it down to roll it all the way and....no dice. Since then I've been trying to contact Safelite to come out and fix the issue. It's only been three months since they replaced my driver's side window, and they have a warranty. But you can't follow through with the warranty if you are unable to reach them. I started by 'chatting' with a representative on their website. She referred me to customer service. I found a page on their website to put my information in to follow up on a warranty, but my information was not recognized. So, after receiving the error message listing a number to call, I did in fact call the number. I went through a series of prompts but was relieved that I would finally be able to speak with somebody. NOPE. After about 5 prompts I was directed back to the website, and then it hung up. Wow. I found the phone number on my phone of when I was contacted by Safelite and called THAT number. I could not leave a message because there was no voicemailset up. Wow, again. At this point I'm not getting a warm fuzzy about their customer service. So, deal with them at your own risk. I'm going to keep trying to contact SOMEBODY in the Safelite chain and I'll update accordingly.

this company is a scam!! don't use them! i had a small chip in my windshield the size of a pea, so…read morei decided to get it fixed from safelite. these goons showed up and bashed a huge crack into the windshield, charged me $200 and left. i called customer service for help and they said the only thing they can do is charge me another $350 for a replacement windshield. why would i trust them with replacement when they couldn't handle a minor repair?? i asked for my money back and they got a lawyer on the phone to tell me to go f myself. DO NOT GIVE THEM YOUR MONEY!! i woulda been better off leaving the chip in my windshield or using any other company!!

My windshield was recently cracked during my drive to work so I called around a few shops and…read moreultimately decided to go with automotive concepts. Their prices were great even though I ended up going through insurance and the overall service was amazing ! I stopped by in person and Kiana was super helpful in getting everything set up and going over the details. She even assisted to get the right insurance request so that I could have the windshield replaced quickly. She was super friendly and was able to answer any questions I had. The service was quick and timely and I highly recommend this shop!

Awesome customer service, especially from the friendly associate who took care of me over the phone…read moreand in the store. Coordinated my repair quickly and the work was completed ahead of schedule even on a busy day. Would highly recommend this location for your service needs. Christine

PLEASE READ I rarely leave reviews, but this one needs to be said. I brought my 2015 BMW M4 in…read morefor PPF specifically to protect the carbon fiber roof, which was in flawless condition beforehand. Unfortunately, the result was extremely disappointing. Beyond contaminants and poor finishing, the biggest issue is that the roof itself was cut into during the install. There are clear, visible cut marks in the carbon fiber--damage that was not there prior. This is completely unacceptable and shows a serious lack of care and professionalism. A carbon fiber roof is one of the most sensitive and expensive panels on the car, and cutting into it during a PPF install should never happen. What made the situation worse was the response. There was no accountability from management or staff, and instead of addressing the issue professionally, I was met with dismissiveness. To make matters even more disappointing, one of the employees went as far as making inappropriate comments about my vehicle--completely unprofessional and unacceptable behavior. I've trusted this shop for years, but the quality and customer service have clearly declined. I'm now dealing with damage to a panel that was previously perfect. I hope they take responsibility and make this right, but based on this experience, I cannot recommend them.

These guys did an awesome job tinting my windows the manager Chris really explained to me the…read moredifferent types of tint and I really appreciate it that he took the time to do that. I recommend these guys and I give them a review of 10.