I have recently needed to have a couple things fixed on my car and every time they have been so helpful! They are great at communicating about scheduling, costs, and overall have amazing customer service. The people working at the front desk are very kind and efficient. Both times my car has been there Pete was the one to help me with estimate on repairs and through out all the maintenance and he's amazing! He's great at communicating and explaining what is happening. All the staff I have interacted with here have been extremely kind, they take the stress out of stressful situations. Will always be my first choice for car repairs! read more

Referred here by my insurance company after a fender bender earlier this month. The staff were very professional and personable and kept me up to update with repairs on my car each day. My car was completed in a reasonable time frame, which I appreciated. Definitely would recommend to anyone needing repairs done on their car. read more

Took my Subaru forester in for a repairs and let me tell you the experience was phenomenal!! Ive never been taken care like this at any body shop. Elmer and his staff were very accommodating from the start. Great communication, great work , very transparent every step of the way. They knew this was my work car, so they made a strong effort to get me back on the road ASAP! Thank you Elmer for the help. read more

Had a great experience with this shop from start to finish. Elmer really went above and beyond helping me out with the repairs and costs, which I truly appreciated. The team did excellent work on the car, and communication throughout the process was outstanding -- I was kept updated every step of the way. Honest, professional, and customer-focused service. Highly recommend. read more

Caliber Collision is the best place you can go for any bodywork you need for your car. They were knowledgeable, professional, and friendly. And they went above and beyond. I'd highly recommend them again. read more

The employees at Caliber Collision are so nice and professional! They were so helpful and fixed my Chevy Trax 2025 fairly fast! My car was ready a day early. Thanks so much for the great work! read more

Went in for a quote, and ended up leaving my car for repairs. Ulises and Elmer made the process seem effortless, and explained everything to me which gave me the confidence to trust leaving my car with them. They kept me informed the whole time and even detailed my whole car ! Will hopefully come back if I ever need my car fixed again. read more

I had a small scratch on my car due to an accident . Insurance company sent me to this place. Right away I was given an appointment. Communication was excellent! Body work was perfect! And it was completed in about a week. I recommend it! A little pricey though. read more

Caliber Collision - Body Shops Near Me - Signal Hill, California

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Dealing with anything car related is never fun. Elmer was absolutely fantastic from beginning to end. Thank you so much for all your help, I will definitely be recommending to friends and family! read more

Caliber Collision - Body Shops Near Me - Signal Hill, California

After only a week of having my vehicle back, it sadly got hit again. I immediately called Caliber to get it repaired and once again Elmer, Fortune and the team were amazing. They provided excellent service and made a stressful situation much easier to deal with. I really appreciate their professionalism and how well they take care of their customers. Thank you again! read more

Caliber Collision - Body Shops Near Me - Signal Hill, California

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Caliber Collision goes above and beyond for their customers and I am so appreciative for that. I had my car towed here on a Monday after having my catalytic converter stolen over the weekend. They were on top of communication as soon as they received the insurance claim, keeping me updated on every single step of the process. I had to swing by to confirm some information and Pete was very helpful in providing me information like what exactly a catalytic converter does, what the repair process would look like, and he even let me see the underside of my car (safely)! He was so kind and helpful. When I went to pick my car up, Elmer provided me with information on catalytic converter shields and even let me see the one he'd recently installed on his truck. Pete and Elmer are the GOATs! Thank you Caliber Collision for taking care of my car quickly and making me feel comfortable with getting back on the road! read more

Stopped in to get a falling, under-engine splash guard tacked up. Finished in 10 minutes. No charge!! David is the best!

Caliber collision gave me excellent service! I was recommended by a friend to go here. I went in nervous, not understanding what I needed to do and starting from the front desk associate, to Uli, and the manager; the help was outstanding! After dropping off my car they called enterprise to pick me up from the shop and I was able to drop my rental off with them when it was time to pick up my car. They were able to fix my car in just a few days, hardly a wait time! Customer service here was truly a breath of fresh air. I will definitely go here again if I ever need service done again! read more

This place is awesome from their experience to the exceptional customer service. They kept me updated on the status of my car weekly and even picked me up when my car was ready. I was so pleased when i received a text saying that my car was ready two weeks earlier than the date promised. Everyone I spoke to treated me with respect and appreciation. I had an amazing experience here and I'm sure you will as well. Please be sure to ask for Elmer. He (along with everyone else) will take care of you like family. read more

Caliber Collision - Before my car was hit by a drunk driver - Body Shops Near Me - Signal Hill, California

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Great communication and very nice staff. Thank You Cynthia especially for the helping me on keeping me updated on getting my Mazda fixed up. Definitely my #1 body shop in LBC. read more

OMG can I start off screaming AMAZING CUSTOMER SERVICE! I recently had the pleasure of using Caliber Collision for my vehicle repair(Blue Honda that was hit then a tree fell on), and I cannot recommend them highly enough! From start to finish, the customer service was absolutely AMAZING. Elmer Cerritos truly went above and beyond, treating us like family throughout the entire process. It's rare to find such genuine care and attention in today's world. Elmer kept us informed every step of the way, ensuring that we understood what was happening with our vehicle. I really appreciated the transparency, and it made the experience so much smoother. The prices were incredibly fair, and I never felt like they were trying to price gouge us, which is a breath of fresh air. Additionally, the young lady at the front desk was welcoming and friendly, making us feel right at home from the moment we walked in. I genuinely appreciate the entire team at Caliber Collision for their hard work and dedication. If you're in need of body repair, please do yourself a favor and go to Caliber Collision. And be sure to ask for Elmer--he's fantastic read more

Excellent service great communication with costumer , very professional staff and implacable work best in town thats for sure Thank you for taking care of us . Alex ethic and quality of work makes you want to come back at this location read more

Elmer helped fix my car. Great service! Would recommend anybody to go to this location to see him.

My windshield broke 60 days after getting it replaced. They used an off-brand windshield that had a huge & ugly QR code in the bottom right corner so I'm not that mad it broke and I could replace it again. The service itself was very odd - I left my car there then got a call from the service tech saying he was on site and going to text me a link for where to submit payment that I had to complete before he started work. When you go to Safelite, you pay after the job is done and they show you their work even when you leave the property to come back so this was very strange. When I picked up my car there was still tape on the windshield and he placed my fast track sticker back on in the middle of the windshield (which I then had to scrape off before I could drive away). I also asked for a quote on getting scratches fixed and it took the receptionist over 2 weeks to get me a quote and then didn't even answer my follow up email. Terrible experience. Safelite is WAY better - from quality to service behavior. They have a nice reception area as well! read more

They made my 2025 Toyota Camry look even better than when I picked it up from the dealer. Elmer kept me informed and updated through out the whole process and really gave me peace of mind that I chose the right shop. Not only was it an exceptional repair but the turn around time was outstanding. I'd recommend this shop to all my friends and family. read more

I was side swiped by a rig and came here as an insurance recommendation. I was seriously impressed with the transparency of the service and parts. I was more impressed with the time it took to complete the service, the communication, and the final result. Had my baby back in 7 business days. Elmer, my advisor, was great from start to finish. Thanks, caliber collision signal hill read more

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Amazing service! When I dropped my car off, I told the receptionist about the terrible time I had a few years ago at a different Caliber location. She told the manager who actually came out to introduce himself and ensure me that they would take care of me. That extra effort by both the receptionist and the manager was really impressive to me. They actually cared about my experience even though it was a different location that gave me an issue before. I was told my car would be done in two weeks, but they actually finished in less than a week! This shop turned a really stressful experience into a breeze. I hope I don't have to come back, but if I do, I will only ever go to this location. Thank you! read more

My wife had to come here twice, settling a case that rendered her first ever car to be totaled because some person drove into her when they barely took damage and my wife ended up losing the car. We had the option to have it repairing with them but the insurance was urging a total of the car given the make and model of the car, we got a good deal on it being totaled and sadly like a couple of weeks after, she gets into another accident with a brand new car and a person rear-ending her and speeding off but thankfully we caught the persons information to get him to pay for the damages here too. The staff and manager here are really nice and good at their craft to get my wife back on the road both times. read more

My first time at Caliber AutoBody, I am impressed and completely satisfied. Pete took care of me, performing an efficient estimation of work and is very respectful amd professional. The estimate was fair with reasonable material and labor costs. Work was completed on time (very important to me) and appears to be of high quality. I am a very critical customer and Pete met my expectations. Thank You Sir If you need body work, Caliber seems like a good place to go. read more

Caliber Collision - Bumper cover (plastic part) was replaced, area around damage painted and cleaned. Good Job - Body Shops Near Me - Signal Hill, California

Unfortunately I have had a few experiences with Caliber! Most recent experience was with Mr. Alex, I called as I noticed I didn't like how something had turned out on a repair well, well not how it turned out but to say they truly honor their policy! Any work you have done with them is for a lifetime. I had to take my car back and Alex for repair update and he sent a repair guy out to my job, took care of me within days of me calling in. I would recommend Caliber any day, anytime! Great people and great service! Hank you Alex! My repair on any car that I have ever taken taken them has been excellent, like new!!! read more

Brought my mom's car over after a fender bender! Already knew to come through and request Elmer! Always appreciate caliber collision's speed of service and transparency. read more

I brought in my vehicle on Monday morning and everyone here was extremely kind, quick, and attentive. I received text status updates multiple times a day which made me feel assured that my car was getting the repair in a timely manner. Although they were closed on Saturday, they were able to let me pick up my car that day due to my weekday conflicts. Couldn't recommend this repair shop more! read more

Took my c350 here after a small collision . Service and appraisal was quick, even time with repair but overall, the entire staff was nice and professional and made me feel comfortable leaving my vehicle in their care. Would highly recommend this location and staff. Lesa Tucker read more

Elmer and the staff at Caliber updated me timely on the status of my car and made the process easy and stress free.

Wanted to give my experience at Caliber Collision a 5 star rating! My Porsche windshield replacement was complicated (not their fault). They kept me informed along the way and made sure install and calibration was done correctly. Dalin at the front desk was fantastic! read more

Oh, what an adventure I went on today! I swear the devil must be as happy as a cat who just had a bag of catnip! This repair shop went above and beyond in communication and helping me. This morning I picked up my car and headed to the library to return some overdue books and on the way there I stopped for coffee. As I came out of the coffee shop I tried to use my Key FOB to unlock my car but nothing happened when I pressed the unlock button. And instead of panicking I chose to call the repair shop ,and the mgr Alex said he would help, and he proceeded to call me an Uber to Best Buy to get a battery replacement and then he provided another Uber once I was finished. Their customer service and relations was way above board. And to top the whole adventure off... the Uber license plate had two sevens in it! Which means completion! So I owe this shop a huge amount of gratitude for staying right there with me thru all the struggles! Cynthia was amazing at Comms, Daylan was amazing at taking pmt and providing paperwork and Alex was amazing at the help he gave me when my key wouldn't work! Thank you all for your outstanding customer service and professionalism! Bravo read more

Elmer is amazing! He has always been so helpful, resourceful and most of all reliable! He is my go to every time l've needed some auto body work done to my infinity G37 . I highly recommend visiting Caliber Collision for your auto body needs and asking for Elmer ; as he truly provided great quality of service and professionalism. I value his honesty and efficiency. Very happy with the quality of work that was done to my car. Everything look amazing! read more

Elmer provided more than excellent customer service, a 5 star rating does not do him justice, if I could give him an infinite star rating I would! read more

Calibers team is truly amazing. They walked me through the entire process since I wasn't sure what the steps were. Their work is amazing, they only took a few days and my car looks brand new. I wish I had gotten the girls name at the front desk but unfortunately I didn't. She is so sweet and friendly. Alex was amazing and answered all of my questions. Thank you for making my car like new again. If you're needing repairs done well I highly recommend that you bring your car here. You'll be very happy you did read more

I don't usually write reviews, but I had to take a moment to shout out Elmer Cerritos at Caliber Collision. From the second I walked in, Elmer was kind, professional, and super helpful. He made the whole process way less stressful than I expected. He kept me in the loop with updates, explained everything clearly, and was always easy to reach if I had questions. It really felt like he cared--not just about getting the job done, but about making sure I felt taken care of too. When I picked up my car, it looked amazing--like nothing ever happened. Seriously, the quality of the work and the customer service were both top-tier. Elmer made a tough situation a lot easier, and I'm really grateful for that. If you ever need body work done, ask for Elmer. You'll be in good hands. read more

Fabulous job!!! Friendly, Fast, professional got my car sooner than expected. Excellent work. Guaranteed for life. Hopefully won't need them again. But if I do I will be back!!!!! read more

caliber collision on Walnut has helped me with auto body work a couple of times. Excellent and professional service. I recommend this dhop!

Brought my car in for a bumper job and was a little scared with not knowing what to expect but once I got there my service rep was Elmer and he was very welcoming and friendly he eased my mind completely when it came to the repairs for my car and the experience I was going to have! He explained the step by step process and kept great communication with me the entire way I even got my car back earlier than expected! read more

I brought my car to caliber collision and experience amazing customer service from the young lady at the front desk, me for forgetting her name, to my assigned technician Elmer. I was getting a mirror repaired and they were able to within two days get my mirror ordered and fixed genuine dealer parts. They also called the shuttle from the rental car company to come and pick me up, which was quick and fast and very convenient.. I highly suggest, even though I hope not to be back at a car collision place, I will come back here in a heartbeat. read more

Caliber Collision - After. - Body Shops Near Me - Signal Hill, California

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I was hesitant coming but Cynthia has been nothing but helpful! I highly recommend everyone to come here and ask for her. Best service and did an amazing job! read more