I wen to ask for estimate, the lady at the office told me to come back a different day. Very disappointed. Poor customer service. read more

Everything was amazing! They fixed my car in exactly a week, completely redid and painted my bumper. Thank you!!

I'm so pleased with the work on my Honda Civic! The work was amazing! I was very pleased. Viridiana.Abarca was great! She was patient and answered all my questions. I don't know slot about auto body repair, she explained everything and I really appreciated the time she took to do that. Check out the pictures! Thank you Caliber!! read more

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I brought my car in to this location since it is a select body shop for State Farm thinking it would make the process easier. At first, everything seemed fine. They had me bring in my car after a couple days and finished the repairs before the estimated completion date. When I picked up the car, however, I noticed a couple parts looked used and pointed them out to Frank. He didn't seem surprised and said to not worry and he would have new parts in a couple days. The next day, I noticed a couple other parts that looked used and a piece that wasn't attached and brought the car back in and spoke with Tony. He also said to not worry and they would replace everything. Tony ensured me the parts were new and the workers had damaged them trying to polish them. A month later after several calls and no follow up, they said they received the parts. When I went in, they only had the first two parts and Fernando said Tony never did anything further a month earlier. I gave them another week with no follow up and called them back and they still haven't received anything further. When I felt I was getting the runaround, I involved State Farm and it seems they are now also getting the runaround. The shop told State Farm that I damaged the parts after leaving, and have still not ordered the parts I need despite telling me otherwise. My car has a couple thousand miles on it and was perfect before the accident. State Farm said I may have to go in person just to get a manager from the shop to speak to State Farm since they have said they'll call back and send pictures multiple times and don't do anything. I have pictures showing everything that doesn't look right and State Farm is now evaluating our options since they are violating their agreement with State Farm. Will update review after there is a resolution...the car has now been repaired with parts that look new. read more

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This place was amazing! Speedy repairs, great rates, and top notch customer service. You make sure you ask for Araceli, she was knowledgeable and efficient when came to my repairs. She was very communicative and kept me informed every step of the way till my car was finally ready for pick up. read more

Went to caliber collision after getting into an accident in my hot pink miata. My advisor Elmer was very knowledgeable and experienced and had me taken care of quickly and efficiently read more

Absolutely outstanding service! I highly recommend it. They made everything incredibly easy and efficient! Shout to Elmer!

Great customer service provided by both estimator that assisted throughout my vehicle repairs,Elmer and Cynthia. My vehicle repairs were completed before the promised date. Vehicle looks like nothing happened. Highly recommend this shop read more

I went to a service center at a dealership three times to get the same thing fixed that Caliber Collision only had to fix once. I am extremely happy with the work and quality they gave me. Fernando helped me and made sure to explain was what going on and why it needed to be fixed. I couldn't be more grateful with his honesty and reassurance he gave me. I will definitely be coming back with any other work I might need on my KIA. Recommend Caliber Collision to anyone looking for honest and efficient work on their cars. Ask for Fernando he's awesome! read more

Ivan & Cynthia were amazing. I appreciate everyone's efforts in getting my car back to pristine condition. I am beyond impressed with the results. Once again, I would like to thank the entire Caliber Collision Team for all their hard work. read more

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I had to repair my car here during an insurance claim. The service was exceptional! Top tier customer service. I was extremely happy with my experience here and they went above and beyond to make sure I made the best decisions possible when getting my car repaired. Not to mention when I picked it up it looked like the day I pulled it off the car lot. They did a beautiful job with the repair. Thank you! I will be sure to recommend your business read more

I had a person hit my parked car. I connected with Caliber thru my insurance as they recommended. It's been a horrible process. The work was fine, minus not completing the work. My vehicle has a lift gate that they were missing a part for. So you have to push the gate in or it will not close and or lock. The automatic close feature no longer works. I have had to spend probably 40 hours of my time to coordinate and go get my vehicle. No call backs. No communication. They moved my car from a 23 mile distance to over 60 miles. The GM at the Torrance location took my last call. I broke it down to him. Emailed him then no one called back. Will never work with them. read more

Staff was helpful and communicative about repairs and timeline. Quick turnaround on repairs as well!

A Tesla rear-ended my CR-V, I went through a few shops, and settled on CC Signal Hill. My CR-V is like new again, in only 5 days! I had to double-check that they really meant my car when I got the SMS it was ready. I'm glad I went with this particular shop, and that my gut was right when I decided so after our initial review of the damage, and the planned fix direction. I'm a super happy customer of CC. read more

Brought my car in for some work and was attended immediately service was very fast and employees were very friendly. Definitely would recommend this place to somebody! read more

Elmer helped me with all my needs. Quality customer service. Drove in, requested an estimate and was the most honest answer in this industry. Save me $500 from my deductible. read more

I would like to say this business is very professional. They did my car in a very quick time and the staff that works here is amazing. My car looks wonderful thank you for all your hard work. read more

I left my car to replace some damages in front left on 3/12/24 at Caliber Collision on Walnut Ave. in Singal Hill, and just got my car back this afternoon. Elmer Cerritos was attentive,friendly,and professional,so is front desk lady,she'll check you in and out in no time! Thank you for your service. read more

Caliber collisions was very professional the estimated time they gave me was done ahead of schedule and a life time warranty on the work makes it even a better choice I would definitely recommend them to family and friends read more

Took my mom's car to get repais done recently and the work caliber does is amazing. My mom was left speechless with Cynthia's communication and professionalism. read more

GREAT SERVICE ! Elmer provided quality and fast service. Def would come back if needed

Great experience! Under promised, over delivered! Car looks great! Ant it was done ahead of schedule!

This place fixed my 2024 Prius in under 4 full work days. Hood, radiator, headlamp, everything in the front crazy efficient and good looking work. read more

10/10 Totally recommend Caliber Collision for the job! Didn't take time called them right away after the incident and Caliber had it covered right away. Thanks Tony and the whole team for the awesome service truly appreciate it Came out just as new. read more

My husband and I were having trouble at another location getting the bumper paint matched properly on our car. Sandra, Caliber's Regional Manager, and Tony, General Manager, met us at this Signal Hill location. They took the time to examine our car and understand our expectations. They were amazing to work with and wanted to make sure we got the repairs we were looking for. Tony would check in and keep us updated on the status of our car. They made sure we didn't drive out of there without our car looking perfect. We are extremely happy with how the paint match came out. Not only were Tony and his staff great, but this location is new, with upgraded painting booths and very professional looking. read more

Definitely had a great experience getting my car repaired here, Frank was attentive to all my needs and there was great communication through the whole time my car was there. read more

I went with Caliber Collusion because they were partnered with my insurance. It was my first accident but they truly helped me get through it easily and quickly. I was amazed on how fast they got my car done and with the quality of the work. Michael N. sent me updates of my car throughout the entire process. I could not be happier with my experience with Caliber. read more

Caliber Collision - Body Shops Near Me - Signal Hill, California

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I just got my car fixed here this past week and it came back looking beautiful. I had a broken headlight and lots of damage on my hood but they made it look as if there was never damage in the first place! The customer service was amazing, they were all very friendly and good at communicating, they gave me multiple updates on my vehicle. Jessica was great , she personally delivered my car to me since I was working when it was done & I could not pick it up. read more

Caliber Collision - new headlights - Body Shops Near Me - Signal Hill, California

Great work! Everyone was really helpful in such a stressful time for my family. I would recommend to anybody needing repairs

Absolutely LOVE LOVE LOVE THEM!!!! I got into an accident on January 12th, and brought my car in for a quote the next day. Jessica wrote me a quote in literally less than 10 mins to give to my insurance. Brought my car in on the January 26th, and my insurance estimated my car would be done by the 5th of February; however, Tony and Mark finished my car BY THAT FRIDAY! In the time of them keeping my car, the manager, himself, sent me text updates and called about the status of car. I did not have to check in with them about my the status of car ONCE because they kept me updated with the process every step of the way. Plus! They had my rental car set up with Enterprise right when I came and dropped my car off, so it was literally a quick swap. They really went about and beyond here. 100% would recommend bringing your car to them AND THEY'RE HONDA CERTIFIED. They ordered the parts ASAP, replaced my bumper, seamless painted and completed my car in FOUR DAYS!!! They even cleaned the inside of car! Literally could not ask for better service! They're absolutely phenomenal! Definitely take your car here if you need quick and EFFICIENT service! THANK YOU SO SO SOOOO MUCH CALIBER COLLISION FOR GETTING ME BACK INTO MY CAR ASAP read more

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Cynthia was amazing. She is so thorough and helped me every step of the way when my car was totaled due to being stolen/accident. She explained the process and even helped search my car twice for a garage remote. She prepared me the best she could for the end result even though it was not the news I wanted to hear from the insurance company. Would definitely recommend this shop. I found them to be Compassionate and trustworthy. read more

Just fantastic. The work fixing dents and scratches was stellar! Highly recommend these folks. Wonderfully communicative - and they went above and beyond to make things extra convenient. It was my first visit but I found a place I'd return to if needed! read more

I went in for a minor repair and the service was great all around. Staff was friendly and knowledgeable. Made sure my needs were met and I was updated along the way. Definitely would recommend! read more

This shop is great for detail oriented work and patient customer service! Jose and Cynthia were so helpful and went above and beyond to help me replace my door handle. Amazing staff, fair pricing on the labor, highly recommend, will be coming back when I need my car fixed for sure. read more

Caliber Collision truly excels in the field of customer service! Mid-June my car was severely damaged due to a hit and run accident; the right back door was completely dented and caved in; it was so bad the door didn't close anymore and the whole door needed replacing. Not to mention the right passenger door also had a good size dent in it as well and the front bumper was also dented. My insurance recommended Caliber Collision and they surpassed my expectations, after speaking with Angel I was given a quote within 2 days and the estimated date of repair was July 9th so about 3 weeks for everything to be fixed. I was very pleased to hear that my car was ready a week ahead of schedule (July 2nd), I am very impressed with Angel's communication during the repair process. He gave me updates on my car almost every other day, his professionalism is outstanding, and he reassured me that my car would be in great hands. When I picked up my car it looked brand new, if you're looking for honest, efficient, exceptional customer service to repair your car look no further than Caliber Collision! read more

Had my car taken to Caliber and Jaclyn was very helpful. I was consistently updated by Elmer and my car was ready much sooner than I anticipated. Great customer service all the way around. Glad to have my car back looking almost new. If you ever need to get your car repaired this is definitely the place to go. I'm recommending this place to everyone I know. Not only is the work amazing but the customer service is phenomenal. read more

Thank you Ana Najera & her team for the excellent customer service and helping me get back on the road! I appreciate everyone for being so nice! read more

I was scheduled to bring my vehicle in for an insurance claim and was instructed to drop off BY 345pm so when I arrive at 1pm thinking I have UNTIL 345pm, I was greeted with less than favorable customer service and a worker 'mansplaining' what appointments mean when I was clearly instructed to bring my vehicle BY a certain time. Nonetheless even if I had misunderstood there's no reason to talk to people that way so I will NOT use this company again and shame on them for being rude to clients paying their hard earned money for service. read more

My car was hit by another driver, and this shop worked seamlessly with that driver's insurance as well as the rental car company from the very first call, all the way through returning my car to me. While nobody wants to be in an accident, there was literally ZERO hassle other than the initial disappointment of being hit. My car was returned to me within a week, looking sparkly and new. I dealt primarily with Angel for the repairs, and he was quick and honest with estimates and communications. A+++ read more

Great Communication, Follow-up and Service! While sitting at a stoplight my car was the final impact from a 3 car chain reaction. While there was not a lot of visible damage the bumper cover and several clips were broken. They were removed, a complete inspection of the other safety components were done and replacements made where necessary. The whole process only took a couple of days. The bumper color matches the rest of the car perfectly and I was impressed with the professionalism and consistent, clear follow-up from Caliber. Nobody "wants" to have to get their car fixed but Gie and Angel at Caliber Collision in Signal Hill game me one less thing that I had to worry about and kept me updated with the process at every step. read more