Nick and Gretchen were very professional and took the time to make sure every detail was covered…read more My BMW has never been in better condition....feels brand new again! Highly recommend!

My truck was in an accident and I heard they do great work. They worked with my insurance company…read moreand replaced everything with factory parts. It looks perfect and they got it handled fast. Professional team and I will use them Had another problem with a pigeon crashing into my new truck. I can count on these guys to save the day. Perfect service and repairs

Hertrich has been the only place that we will take our car for body repairs. We have been going…read morethere since it was Chadds Ford Collision and they do not disappoint. Our recent repair was perhaps the best for detail and finish. I picked up my car which was in pristine condition inside and out. Brandon reviewed every aspect of the repair with me. I was impressed with the comprehensive reconstruction and the seamless finish. They deserve the highest quality rating.

Will take over 2 weeks to give an estimate for a drivable car. I don't even want to know how long…read morethey would take to repair. And they were rude about it. Took my car somewhere else and got the estimate in 30 minutes. Do not use this place.

I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Cavallo deserves a 10/10! I've had the pleasure of working with Frank twice, and both experiences…read moreexceeded my expectations. Each time I picked up my car, it looked brand new. From start to finish, Frank was knowledgeable, transparent, and extremely communicative. He provided regular updates throughout the repair process and always took the time to answer calls/questions, even after I got my car back. Most importantly, he genuinely cares about your car as much as you do and wants the best possible outcome for his customers. When I had a small card issue with the rental car charge (which was at my own fault), he helped fix the problem with one phone call. Beyond the repair, he even informed me of entitlement to diminished value - something no other shop has mentioned to me before. Finding a shop you can trust is important, and Cavallo, specifically Frank, consistently delivers exceptional workmanship.

Frank G was amazing and kept me informed throughout the process. My car looks brand new again…read more Thank you soooo much Frank G. I highly recommend Cavallo Auto Body of Chadds Ford.

After inflicting the first small dent on my year-old car, I tried the body shop that my dealer had…read morerecommended (owned by a sister company). They had a busy office with serious shark-type salespeople. One of them looked at my tiny dent, went away for 10 minutes, and returned with a laughably long list of needed services, with a price of more than $900. I poked around through the Yellow Pages (yep, I'm old-school) and stumbled on Brandywine Auto Body. I was surprised to discover an auto body shop in what seemed like a residential neighborhood, near the post office on Concord Pike. (In fact, I almost left without finding it; they need more signage.) Once I had found the shop, the proprietor looked at the damage and quickly whipped up a bill for about $500. The Yellow Pages ad said the shop had been around since 1975; clearly, this wasn't the original owner, but he sounded experienced and knowledgeable. After taking the estimate sheet home, I called in and said yes. He said it would take 3 or 4 days for the car to be ready (partly for the new paint to dry overnight). I dropped it off on a Monday ... and he called on Wednesday afternoon, saying it was done. I got there Thursday morning and found the damaged panel looking like new. Within a few minutes, I'd settled the bill and was on my way. In short: this was a better experience than I thought I might get from an auto body shop. With reasonable prices, good service, and (for me) a convenient location, they've earned my business if I ever again mar my beautiful vehicle.

Not the greatest experience. Ford F150 Needed door, came in picked up the truck. Door…read morewhistled from the gap in the top of the door. Came back door was correctly gapped but had major scratching on the door, I keep stopping by to have it looked at over the last year, but no one is there?

My go-to for detailing needs for the last 10 years…read more This was my first experience with Ceramic coating and Mike gave me all the info I needed to understand the process, the benefits and lifespan. Made it easy to decide to go for it on my Audi RS5 - and it was worth it!

Mike was extremely professional and quick to response to my emails. I was looking to have my…read morewindows tinted, but no one locally would even return my call - Not Berardi's Auto a detailing! Mike set up a time, dropped off my truck and early the next day my truck was done! Easy and the quality was outstanding! Definitely coming back to have our other vehicles tinted

This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

I brought my car into Classic Coachwork of West Chester for collision repair, I was extremely…read moreimpressed with the quality and craftsmanship of their work. They kept me informed of the progress and when to expect the work to be completed.....effortless, on my end! My daughter and son-in-law, to my surprise, requested my car be detailed. When I picked my car up, the car looked totally new....beautiful! Their customer service far exceeded my expectations. I would, without hesitation, use Classic Coachwork in the future and I would gladly recommend their services to my family and friends.

I had the pleasure of dealing with Yovana and Lance today and they went above and beyond in helping…read moreme with my car. I highly recommend using them for any auto body work.

Young's is fantastic! I found them thanks to Yelp and couldn't agree more with the other 5 star…read morereviews. I scratched up my own car going into my garage- extremely embarrassed, I went a couple of places. Young's was very kind, was upfront about the work that needed to be done, provided the best estimate...and when I explained it would be a while before I could drop my car off for a couple of days they buffed the area and made it look 100 times better in the interim. Not to mention I had my three year old along with me and the guys were so friendly while we were waiting. A great local business!

The work that Jeff did on the interior of my son's 2007 vehicle was truly awesome! The leather…read moreseats had not been maintained properly and the outcome was far better than I had hoped. I would unreservedly recommend his service to anyone seeking an affordable, timely upgrade or repair to their car's upholstery. He tells you candidly what is possible and he exceeds expectations. I really wish I had before and after pictures!

6 stars for Wayne Haines and Carisma in West Chester, PA. I brought my 2019 CR-V to him for…read morepaintless dent repair, dent in my lift gate. He honored the price he had given me 3 months prior, and prepared me to expect some scratches would be left; also told me to expect it would take 3-4 hours. The dents are completely gone, and the one scratch left is almost unnoticeable - and done in an hour and a half. My local body shop (also trustworthy) gave me a ballpark estimate of almost 3 times what Wayne's repair was - highly recommend - thanks, Wayne!