Tou L. Ly was amazing! Finally, frontier ran new underground fiber for us out here off Grantline rd…read morean we are super stoked. Before fiber we had 9 mbps now we have 900 download speed an 700 upload speed (May have those switched) but Tou had to dig to the underground box where the boar operators installed the fiber an he pulled new fiber through our conduit (thank the lord we had existing conduit) he installed our new modem an got us set up! It was a hot day an he made it happen! We've had a lot of frontier guys out here but Tou was the best! Top notch service an made sure we were up an running on multiple devices. Can't say this enough, Thank you Tou!!!!

They take DAYS to repair an issue! Then give you the run around when trying to get in contact with…read morea supervisor. Then I was cut off after she told me to wait for her to find me a reference number. Which I never got! I was furious. Her name is Glaiza and the employee was Joey.

My internet has never been better. The installation was fast and the tech Guillermo went above and…read morebeyond my expectations.

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

Last-minute stop before I take my trip and I noticed I can't find my charger. The associate that…read moreassisted me was on point and super friendly. I was literally in and out in less than 10 minutes. I have purchased a couple of accessories along with a device from this location and the service has been great each time. Shout out to the crew of the Delta Shores, Verizon location.

I switched over to Verizon. I turned my old phone for trade in. I turned in to Ceona. She screwed…read moreup something that showed cancel on rebate. For 2 mo been trying to get my rebate and now my old pay off phone will be heading to collections. I was assured things would be fixed and nothing yet. I believe she stole the phone cause verizon still says they did not receive it She didnt even know how to do her job. They should have her pay for collection. So pissed off

This store is very accommodating, reliable, and problem solving highly recommend going hereread more

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I just had Nili Kumar install my add on receiver and dish . He knows his stuff and if you need help…read morewith Direct installation or service Nili is your man. Very knowledgeable and I don't think there is a problem he can't solve . Ken

Nili is the man! Was referred to him years ago and used him for my new house DTV install and it…read morewent very smooth. Would highly recommend Nili to anyone!

Fortis provides and exceptional and comprehensive service! Dave, Mike and Luke made the transition…read moreeasy, provided training to the staff, answered all our questions and found great alternatives to make the flow of our office run more efficiently and smoothly. We previously used AT&T and they had horrible customer service and the internet was so slow and frequently lost connection. Making the business decision to switch not only saved us a lot of money but also elevated our level of customer service we can provide to our patients. With a quicker internet, a multitude of options and great knowledgeable staff, I only wish we would have made the switch sooner!

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

This review is for the T-Mobile corporate store at 9308 Elk Grove Blvd, Suite 120, Elk Grove, CA…read more95624. I have been to this store several times in the past to look at phones. This is a corporate store which means that they have the ability to do things that a authorized retailer does not. I had a very large concern involving a phone I had to turn in to get credit on my new phone. Normally I would receive a shipping mailer for it, but as of the 25th day none had arrived. I was getting concerned so I went to this T-Mobile store and was greeted by several associates. I explained everything and they told me not to worry that they would resolve it by taking the phone there. Since it's a corporate store, they can do that and they gave me a receipt. What a relief as I was very worried about everything involving my old phone being returned to T-Mobile. The service was absolutely stellar and the associate I talked to could not have been more polite or helpful. We even went over my bill and he explained some features of my new Google Pixel Watch 4. The store is spotlessly clean and the display of the phones and other items are excellent. I have been a customer of T-Mobile for many years and honestly have never had any problems with service or the phones. A few older one star reviews make me wonder. I have walked into T-Mobile stores before when they were really, really busy and sometimes the wait is a little long. Normally when that occurs I just leave and come back later. I do feel sorry for those customers who experience the issues that occurred. However, in my dealings, I have never had that problem. One time I accidentally locked up my SIM card and after waiting a while the person at a T-Mobile authorized retailer unlocked it for me. I really like this T-Mobile store and their service and HIGHLY RECOMMEND them!

It's always a significant amount of time to port phones. This time was no exception. We were…read morefortunate to have Jas as our customer support. He was patient and thorough in the process. Very kind and willing to go the extra distance to be certain everything was done correctly. I'm completely happy so far. Coverage is better than AT&T. Price drop was substantial. Wish we hadn't waited so long.

We came by for to ask some questions and to see about offers for my elderly parents and received…read moregood service that was attentive and helpful. Turns out they pretty much have the best deal there is anymore as prices of the most basic Internet plans have gone up so that there's not really such thing as "deals" anymore. But there are still some discounts if you get paperless billing statements, pay by bank account instead of credit card, and have autopay set up. All in all, we learned some things and although they didn't have a free modem promo unless you changed up to a better Internet plan, at least I found out that what my folks are paying isn't too bad and they weren't being had. Looking out for our elders who are quite intimidated by tech. We asked about mobile plans too, but for now it seems my folks didn't need to upgrade so their basic plan is good. The store is big, clean, bright, calming, I think all of that is to create an atmosphere where they can talk you into a better, higher plan, but there really wasn't any pressure sales, and the staff who helped us was friendly and honest, telling us that what my folks got is the best value there is unless a seasonal promo comes up. Thanks Xfinity. For the most part, it's not too bad minus 1 Star for occasional outages.

Adj: Incompetent and Restrictive…read more Unfortunately, Xfinity Mobile really has gotten worse. We went in to try to resolve something that couldn't be taken care of online and for which we were told we had to go into the store so we did. We were still unable to get good help to resolve the problem and although service was friendly, they kept changing the goalpost so we told them we'll just cancel our service and before we got to the car we got an email that says they upgraded our plan! What?! So now we get to spend more time trying to get this fixed. It's been quite a hassle all around and we will not do mobile with Xfinity anymore. No choice on Internet so we're stuck, as with most of our region. The store is nice and clean and cooled down to be quite cold too keep you from heating up with frustrations perhaps? lol. Overall, bad value for mobile service, definitely use a MVNO provider.