Been to all the Costco Hearing Aid Centers in greater Bay area as I travel for work. Second pair of…read morehearing aids and now have Rexton. Good price and like that they are rechargeable but I was disappointed that I could not pair with my android tablet like i could with my previous hearing aids. I can connect to my personal Android phone and work iPhone at least. Have the transmitter for TV and I like that I can control from my phone. As far as service mixed feelings. Some hearing aid centers make me schedule an appointment just to get new domes and wax guards while others reluctantly provide the service after a wait. Still waiting to hear from San Leandro Costco about what wax guards I can but to fit my Rexton hearing aids. Lots of brands on Amazon but don't know which will work with my hearing aids. I will say that the Livermore Costco Hearing Aid Center has been the most accommodating. Not perfect but better that all the others.

I went to see Phyllis last year. I was embarrassed because of my age but she welcomed me with open…read morearms. Angel was also wonderful working the front register. I made an appointment, she tested me and I ordered my aids (Kirkland brand) about 2 weeks later they came. I got 3-4 months for cleaning and get new batteries. I highly recommend them and already sent someone to her. Thank you, you guys are awesome!

I took my 82 year old Dad to see John Keeler at Miracle Ear Hayward today for the first time and…read morehad a very positive experience. John was professional, knowledgeable, thorough, and flexible, and I found our 90 minute intake appointment very helpful. My father will be testing out Miracle Ear hearing aids for a week before deciding whether or not to place an order - given that the hearing aids he needs will cost somewhere between $5500 and $7500 (my father doesn't have a Medicare plan that covers hearing aids), we really appreciate this opportunity try out the hearing aids before making this major purchase. I was impressed with John (the front desk staff was also warm, friendly, and helpful) and am keeping our fingers crossed our family's experience working with Miracle Ear will continue to be positive.

This office will charge you for hearing aids that you never received - and that you canceled within…read morethe policy period - and then pretend they gave them to you. Then they will leave you with a debt with Allegro Synchrony Bank that has been charging interest and late fees for something that was never received - the charges are up to $7000+ now.

I recently worked with Wahiba and purchased a pair of hearing aids from Costco in Livermore. I had…read moretrouble adjusting to the new hearing aids and using the app and went back several times. Each time (and there were several), Wahiba gladly assisted me in any way she could; I was treated with kindness and respect every time. On one occasion, she even called Costco's technical support to address an issue I had. The rest of the staff is excellent too. If you have to leave a message, you will get a call back. Hearing aid cleanings can be done while you shop.

Best hearing aids at a reasonable cost. Have been going there for over two years. Excellent…read moreservice and follow up care! The best customer service always willing to accommodate your smallest needs! Very pleased.

We had a disappointing experience with East Bay Hearing Services. After a paid hearing…read moreconsultation here (which we paid $95 for), we were quoted $7000 for the high end Oticon Intent 1. At the end of our paid consultation, I shared that I would do my homework and follow up. When I shared via email that I was seeing quite a bit of pricing variance online, East Bay Hearing immediately dropped the price from $7K to $5K. When I did further online research, and shared screenshots documenting that the Oticon Intent 1 was available for $3399 one place and $4445 at another place, they said they would try to price match. They later communicated they could not go lower than $5000. If they had been willing to improve their pricing even a little (to, say, $4800), as a sign of good faith, we would have likely gone with them (their location and service was appealing to us) but their hard line stance on the $5K (coupled with the fact their original quote of $7K was nearly 30% higher than their second quote of $5K - which they offered up as soon as I shared my benchmarks, suggesting they're regularly overcharging folks who are not skilled at online price benchmarking), turned me off.

I worked with Robin. Little bit folksy, but knows her stuff and very helpful. I also left with a…read morelot more knowledge about hearing loss and its effects. I bought Phonaks. One of them was defective out of the box. I called, set up an appt, and they took care of the replacement right away.

Spencer at Greentree Hearing is the best in the business. He has been working with my 93 year old…read moremother and takes his time to get it right. He is thorough and kind. What makes him stand out is that he talks directly to the patient, my mother. He asks her the questions and explains the situation to her. I've gotten so used to doctors talking to me and not my mother that I had forgotten that his approach is the right way and respectful to his patients. He has been great to loan us a pair of hearing aids until my mom's arrive in a week or so. He makes sure she has what she needs. Spencer is also flexible with his schedule by meeting late in the afternoon or Saturdays which is very helpful. If you want a kind and competent audiologist, Spencer at Greentree Hearing is the only way to go!

Spencer is excellent in his job and he is kind and thorough…read more Highly recommend his office. Location is slightly challenging but once you've been there....

I absolutely have to agree with everyone here. Dr John is fantastic…read more I was really nervous when I got here. I start having buzzing sound in my ears and I was told that it could be the beginning of having an actual hearing loss. None of the tests is painful. And all of them take about 30 min all together. At the end of the session, Dr explained the results, told me what next and what my options are. I have to say about my experience with the insurance here. I only pay my copay when I arrived. Dr said that everything else is covered. Then after 3 weeks, I got a bill of $152. I emailed the lady that email was on the top of the receipt and she replied in within minutes. We went back and forward with emails for a couple of months, and at the end, I couldn't be bothered to contact her or my insurance again, so I paid the bill. No need to say I was not happy at all since that kind of experience never happened to me before. But after a week I got a letter with the check of $152 back and an apology from the doctor.

Dr. Folmar fitted me with the Phonak Infinio Sphere i90 and the fitting and programming was…read moreexcellent. Did not need any follow up adjustment. I have to say, I love the hearing aids I received and the professional programming by Dr. Folmar. I live on the Peninsula and the office location was perfect for me.

This place treats, everyone with respect and importance even though my PPO no longer has them. I…read morestill visit for questions they even clean my hearing aid unit. The people here are very kind and respectful. I highly recommend this place.

Wonderful experience from start to finish at this office!…read more I've always been protective of my hearing at concerts, parades, and other loud environments, but always been a little disappointed at how regular foam earplugs and even more expensive plugs distort the sound. I knew custom-fit, professionally engineered plugs were an option for far less distortion (and thus more enjoyment of shows), and I decided to bite the bullet and have some made. There was a little bit of a snafu with the appointment I'd made through a third-party provider, but the office managed to work me in despite the trouble (which was totally not their fault). This was all uncharted territory for me, but Dr. Giana Hatem put me at ease and was really wonderful to work with throughout the whole process. She answered all my questions, made some recommendations, and walked me through everything, from taking impressions of my ears (which feels super weird, but it doesn't hurt one bit) to making sure the fit was right and that I was happy when the final product came in. Which brings me to another thing to love about this office: they have a wonderful sense of humor! So refreshing! As Dr. Hatem was walking me through the office while I had bright pink goop in my ears, another doctor pointed at my ear and said "there's something in your ear!" On a return visit, they had a skeleton sitting on a bench in their waiting room reading a newspaper for Halloween too. These are not stuffy, super-serious-business people. I love that. After using my new earplugs for a while, I decided I wanted a second pair with far less attenuation for karaoke nights so I could hear myself off the house speakers better while singing, and Dr. Hatem made that process super easy. She asked me several questions to make sure she understood my needs and went out of her way to find me attenuators with about 80% less apparent attenuation (16dB less). I didn't even have to come back in for impressions- they still had my previous ones available to make a second set of plugs. If you're a serious musician or even just a serious concert-goer and you want to hear the full spectrum of sound, without distortion, and just quieter, I really recommend getting a custom set of earplugs. And this California Hearing Center office is a terrific place to get some made!

This is a great business. Ray and Jess really take care of you. Highly recommended!!!read more

I felt well treated, helped, and guided through the process of hearing aid repair. I plan to return…read morefor all my hearing needs.