I was a new homeowner in 2022 when Vic (the owner) and his company, Elite Comfort Systems, saved my…read morefamily (including the feline members) from sweltering in 100+F degree weather by diagnosing and repairing my air conditioner. Since then, they've serviced the almost 22 year old system at my home, nursing it along. With each semi-annual "check-up" service, they advised me on what I needed to do, and what could wait. When funds were tight, they suggested stopgaps to help. Because of this history, when Alex showed me that my heater was leeching carbon monoxide into my home, I knew I could trust him. While I waited for my appointment, I was provided with space heaters gratis. This IS an independently owned business, and they treat customers like family. Ozzy (Osvaldo) and Anthony installed a new heat pump and air conditioner for me last week. They were at my home three days. Not only were they professional, friendly, and polite, they were also respectful of my home--taking time EVERY day to cover my carpeted areas, covering their boots as they came into and exited the house, and cleaning up any installation debris before they left each day. Ozzy and Anthony discovered that a part of the original system was not going to work as efficiently with the new system (the dampers) given the difference in the size. Ozzy explained the difference to me, noted the cost, and the pros and cons. He didn't pressure me to upgrade the items but he made sure I had enough information to make a decision. At the end of the installation, Ozzy took the time to show me how to use the new digital thermostat controls and gave me tips on how to use the system economically. He provided me information on how to follow up if there were ever any problems. Just like other times, Vic called a few days later to see how things were going (I missed the call, but still...so so kind and thoughtful). It's a lot of money to replace your entire HVAC system, no matter which company you use, but hiring one where you know you can trust the company. Simply put, you'll never have worries about trusting Elite Comfort Systems.

I installed a unit, but apparently I didn't ferrule my lines very well, and it lasted a week. (the…read moreold lines from the previous Chinese unit were 6 inches of copper soldered to aluminum to 6 inches of copper, which gives 4 more places to leak so I didn't use them; that unit's motherboard failed.) They wanted $4,169 to fix my lines (new ferraled lines from the manufacturer are $150, and to refill ($125 in freon) total job one hour for me To redo everything, $8,929 I recently installed in my 2,400-square-foot home a whole new heating and AC system for $24,000. They also wanted to redo my 115 volt lines to 220 volts. This system does NOT run on 220 volts. He mentioned how it uses less electricity. NO, it does not. I'm an electrician. 115 volts, 20 amp is the same as 220 volts, 10 amps because 220 volt is 2-115 volt lines, which are 10 amps each line = 20 amps. and he said my water drain wasn't installed properly, but it was according to the manufacturer. (just drain it outside, period.) My unit from 'Heat and Cool' was only $400 without the AC lines; this is the 4th unit I've installed and only one that failed my installation. it comes with a 1-year warranty, 5/7 if you get an ac guy to install it and 7/10 for an extra $150 Well, Elite isn't going to slap their sticker on this unit, so they will lose future business. That's NOT good business; that's simply greed

Infinity HVAC helped us when our AC did not work at our home. The we're scheduled through our home…read morewarranty program. Communication was clear, the technician Fernando arrived on time, and he solved a complex problem with our AC to get it working again! We are so grateful for his help and expertise and to have our AC working again!

This HVAC company sent by my home warranty misdiagnosed my AC, claiming the control board needed…read morereplacement. The warranty then refused coverage, saying the unit is still under manufacturer warranty. I repeatedly requested documentation to verify the warranty myself, but never received anything. Due to the lack of support, I hired two independent HVAC companies, both of which confirmed the real issue is a refrigerant leak--not the control board. Had I relied on the original diagnosis, I would have paid for an unnecessary repair while the actual problem remained unresolved. I am very dissatisfied with both the home warranty provider and their contractor due to the misdiagnosis, poor communication, and lack of follow-through. Please do me a favor. Don't hire them.

100% 10 stars-plus!!! Phenomenal service and Diego Utor's expertise saved me $$$$! Rachel is…read moreresponsive, courteous, and efficient in scheduling appointments and updating arrival times. Diego Utor came to see my furnace, which was not working. Two other HVAC companies had looked at my furnace and said I needed a new one. Diego quickly figured out what was wrong with my furnace and repaired it within minutes. I can't recommend this company enough! Thank you Rachel and Diego from the bottom of my heart!

I highly recommend them! On a very hot day just before Independence Day, Rachel answered my call…read moreand kept me informed throughout the day. They were understandably very booked that day, but still made time to come by well after the end of the normal work day. They were super helpful, very cost conscious and worked with me to solve my issue and get my AC working. Very professional and responsive!

I thought I left a review already, but upon returning here, it seems to have either disappeared or…read moremy memory is bad. The reason I'm here is part of my review... Last Fall (or was it the year before?) our furnace stopped working, and I called Cali HVAC for service. They sent Oleg fairly quickly, and he did a good job repairing it; in fact, he proved himself to be very conscientious when, after replacing a circuit board that fixed the problem, he didn't like the way one part on the board was oriented, so he came back and replaced that board with a different one that fit better. He could have left it as is, since it was working, and I probably never would have known. In addition to fixing the problem pretty quickly, Oleg was also very informative and polite, answering all questions with patience and no attitudes. So, now I have moved into a new house, and even though the HVAC works, I want to have them check it out, and hopefully educate me about filters to use, what maintenance it might need, and how to make it quieter.

We had our old HVAC system replaced. Oleg was very helpful working with me to decide what system…read morefit our needs. Cali gave us the best price. They set up the new system on time with no problems. I highly recommend Cali.

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

My experience with Air Synergy was great from start to end! The appointment setter was very helpful…read moreand able to schedule me an appointment right away. Shaun was my service technician. He was punctual and very thorough in explaining the diagnostic of my air conditioner's issue and the needed repairs. He quickly fixed the leak that was found, and made sure that all was running right with my AC system. He answered all of my questions in a kind and patient manner and provided helpful recommendations for the maintenance of my system. I highly recommend Air Synergy.

Very disappointed with this company. We hired them to repair the A/C unit at our rental property…read moreand paid a large bill, believing they were fixing the problem. Less than two months later, the same issue came back. When we called them, they told us the previous repair was only a "temporary fix." That was never made clear to us when they did the work. If we had known they were only providing a temporary repair, we would have made a different decision. Who pays a large repair bill expecting only a temporary fix? Instead of standing behind their work, they wanted to charge us again for very high price. Based on our experience, I would not trust this company and would not recommend them.

They are very useful when the AC or furnace repair and maintenance is needed. I am considering…read moreusing them for installing a new Mitsubishi heat pump in the fall. They're not the cheapest, but I really liked the quality and attention to details from their technicians.

I wrote an earlier review that I want to take back and thank Galaxy for stepping up an resolving…read morethe matter! This is what really good businesses do! Thank you Galaxy!!!!