Favorite place for chipotle chicken / avocado pizza and their sparkling berry lemon . My husband love their Long Island ice tea and as well as their Thai crunch salad.. good food and good ambiance read more

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All we wanted was a fresh Roasted chx pie and dumpling . The dumpling taste as if they were heated up in a microwave , and the pizza was a pre made dough , so it cooked like a cracker. truly disappointed . p.s. this is my first review ever . read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

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Came here on a Friday night at their new location in the mall which is slightly bigger than their last location. Let me start by saying everything that we ordered came out exactly how we ordered it. The only thing that needs improvement is their sever. I used to be a sever for three years at a chain restaurant and I know how busy it can be. However, his time management skills were lacking. Maybe he's a new sever but he seemed like he always forgot something. I asked for a pizza box and had to ask the bartender for one instead because we paid our bill and still waited for like 10 minutes until I gave up. I think he had a lot of tables and management should probably consider hiring more severs because this ruined the experience. I don't plan on coming here for awhile. read more

California Pizza Kitchen - California pizza - Pizza Near Me - Paramus, New Jersey

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Overall, my friend and I had a nice dinner at CPK which is now located on the second floor at GSP. I arrived before my friend and when I asked to be seated the manager told me they "technically can't do that" since I was by myself. I found this extremely odd, not only because there were plenty of tables available, but because that's something I would expect at a fine dining establishment. I've never encountered that while dining at such a casual place. Our server, Andre, was fantastic and energetic. He made sure we had a nice dining experience and looked like he was doing the same for all of his other tables. The cauliflower crust they offer was delicious and they have plenty of topping offers. read more

I am absolutely disappointed with the service. Went in today 7/13/24 to have lunch with my wife and kids. Waited so long for the server to come that I left the restaurant with my son to go buy something by Nordstroms, and they still didn't come to even take a drink order. After thirty minutes of waiting, we decided to leave. Now I could understand if they were busy, but when there is barely anyone in the restaurant, I guess whatever else she was doing besides helping people was more important. read more

It has been maybe 15 months since my family went out to eat. We didn't really miss it and add in Covid, we really simply didn't feel safe. Can't say why as many were going out. For some reason we decided venture to the Garden State Plaza Mall, they have some different stores so worth the trip. We got to the Mall at 10 sharp. By 11 we had covered where we wanted to go and CPK was just around the corner and just opened up. Seemed like it was meant to be. Quickly got our seat and Andre took care of us. I cannot say the last time I went to a CPK, maybe 5+ years ago in another state. We ordered a hand tossed pepperoni and plant based BBQ chicken for the vegetarian in our group. Both a home run. Service was great, waitstaff all wore masks and checked in on us with our being a pest. The music was a bit loud for us but not worth mentioning it as we had an enjoyable time. At check out, Andre neglected to charge us for three ice teas! He said, "don't worry about it!". We didn't and left a nice tip. He did a great job. Would be come back? I am sure we would, maybe not a crowded Saturday but they do offer weekday specials. Sure, why not read more

I've given CPK 4 chances in the past two years, and I can't seem to love this place. The service is always slow and shoddy, the food is sub par, and the employees always look bored and annoyed. It's hard to have a good experience here. My go to dish is the chicken tequila fettuccine. It's rich, creamy and has a nice little zing to it. On my most recent visit, I wasn't feeling carbs, so I decided to go for a Cobb salad. The portion size was very filling, and everything was fresh and organized neatly. I tried to get extra dressing, but my waitress kept forgetting, and I eventually gave up. We also had the spinach dip and avocado egg rolls, both of which were decent tasting. The food is nothing to rave about, and I can think of better restaurants that offer the same items at a better price and quality. read more

California Pizza Kitchen - Cobb salad sans egg - Pizza Near Me - Paramus, New Jersey

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I haven't been here since 1999 when I used to work as a hostess during one college summer job. So much has changed including the menu! How could they have gotten rid of the Rosemary chicken and potato pizza?!!!??? We came Friday night and was shocked that there was no wait. I was even more shocked that they added tables on the 2 floor between the booths. Some advice-if the hostess seats you at the first table on the 2nd floor in between the booths asked to be moved. We kept getting bumped around as people were being walked to their tables by the food runners and bussers. Worst seat ever. Our server Brittany however was awesome! She made great recommendations and was really engaging and sweet! Their new agave mojito was watered down, but their strawberry basil martini was delicious. Unfortunately not consistent though because the 2nd martini I ordered was overly sweet and viscous as if they didn't water it down with the alcohol; I couldn't even finish it. The Moroccan salad was pretty good with a lot of ingredients and flavors going on. The chipotle pizza was awesome, and I especially loved the lime&cilantro creme on it. We then couldn't decide between the Thai pizza or the spinach & artichoke pizza. Brittany suggested getting half and half so we did and I wish we had listened to Brittany from the get go and just gotten the whole spinach & artichoke pizza, it was aweeeesome!! Great chunks of fresh garlic and the wood burned artichoke is killer. Definitely recommend all the food we had. read more

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Now I know this is called "pizza kitchen" but I am in love with their Quinoa and Arugala Salad in their "Lite Adventures" section. No matter what salad you get, make sure to try the Champagne Vinaigrette...SO GOOD! The Quinoa Salad is healthy, fresh, and delicious. I actually have yet to try their pizza, but their flat breads are around 400 calories for a meal. Not bad. We usually place our order online (from work office) and it's always ready when they say it will be ready. No complaints with CPK! read more

California Pizza Kitchen - Quinoa and Arugala Salad (Lite Adventure) - Pizza Near Me - Paramus, New Jersey

My parents and I waited for 45 minutes to get our food. Then we were informed that it would take another 20 because our server forgot to put in the order because he was helping clean the bar. Instead of an apology we were told; "well you have to wait a while longer for your food". Wow, I worked in the service industry for over 10 years. I know about costumer service, this place has nothing of that and today showed it. read more

No need to eat at the food court, when visiting the mall. You can't miss the new location of CPK at the garden states mall. They moved from the ground floor parking level location that felt like a dungeon, to a new bright, well appointed, open floor-plan location on the main floor. We had lunch there last week; with outside seats that give the feel of a European street side cafe. I ordered scrod, which was dry and slightly over cooked, my wife ordered a salad. For appetizers we shared a pide by another name... it was worth the visit, the waitresses were friendly and well trained. Give it a try. read more

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This Paramus, NJ location is awesome. I've been dining here for years and make it a destination place whenever I'm in the area or travel the 25 minutes to get the freshest and tastiest food. No matter what kind of diet needs to be met, this is the place. Open kitchen means quality and safety is guaranteed. I love every item on the menu and highly recommend for the food choices, quality, friendly staff and superb service. Very clean environment as well! read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

This place is just amazing. I need to come back ASAP. This was my first time and it was a great experience. Yes it's small and they stack the tables on top of each other but it makes you feel like you're in New York. The server Rainbow was super nice and just perfect!! She was super sweet as well. I signed up on the app before I came and they give you a free small plate. Ordered the quesadillas which were delicious even though they had black beans in it, which I hate. The ranch sauce was delicious as well, I think it had chipotle in it. Saved that for the pizza too. The BBQ chicken pizza was just perfect. The chicken was nice and soft and the BBQ sauce was nice and sweet with a slight tang. It was a great choice. Next time I come I have to get the cheese and tomato one. When Rainbow brought the check she also placed hand sanitizer on the table that smelled like beautiful oranges lol. It was lovely. read more

California Pizza Kitchen - Small Plate of Quesadillas. Two missing from the picture. - Pizza Near Me - Paramus, New Jersey

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There is a major problem with the CPK in Paramus, NJ at the Garden State Mall. The app allows you to get your name on the wait list which me and my family gladly did while shopping at the mall. We than received a text message saying they have us covered and another message asking us if we are coming while we were walking over to approach the restaurant. Upon arriving and approaching the hostess, I was told that they do not use the app and you have to show up in person to give your name in. All in all she was a bit confusing, even saying at one point that she did look at the names and transferred them to the paper list she was making for people waiting, only to reverse on that statement. There were many people waiting and now the hostess wanted to put me and my family at the back of the list when I signed up on the app over an hour previously. There was no point continuing the conversation with the hostess and me and my family left to never return again. Buyer Beware!!! read more

We've been coming to california pizza kitchen for 10 years and have never been so disappointed. We came on a Sunday night at 7:00 PM. Yes, the restaurant was packed but was not to the extent of people having to wait outside. We ended up leaving the restaurant because the service and food was terrible. We sat down and was looking at the menu and our waitress came to us with the worst attitude. After we ordered, we got our drinks. When we asked for bread, the waitress rolled her eyes and said yeah. A waiter brought us three pieces of bread. I asked if it would be possible to get another piece since there was 4 of us and if we could get side plates. She, again, rolled her eyes and said yeah. We never got them. We were a little frustrated at this point, but decided to just let it go. But when the food came, we were disappointed even more. We ordered our usual: Tricolore Salad Pizza, Kung Pao Spaghetti, Garlic Cream Fettucine and Shrimp Scampi Pizza. Like I mentioned, we've ordered these countless times in the past. The Tricolore Salad Pizza was missing tomatoes- we asked twice for them and never got them. The Garlic Cream Fettucine had no cheese in it and was just fettucine in liquid milk (no seasoning very bland). Then, our Kung Pao Spaghetti- almost half of it was chili peppers! When we told the waitress about the chili peppers, she had an attitude saying "that's what it usually is." After I explained that usually there isn't this many, with the worst attitude she said "so I'll tell them to take it out." We were so upset about her attitude and the food quality, we got the manager, got the check and left. Bottom line is: if you can't handle all these customers, then make them wait. Don't take all the customers and provide the worst service and quality to them. read more

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Yes I know some will be surprised but I like CPK and always have even from way back in 80s. Way better choice than other mall places here - CPK food is relatively healthy, well made and service is very efficient and friendly. The cal style pizza is odd to many as are many other menu thjngs - but they are fresh and healthy (mostly) reasonably prices and they have a nice bar here too - especially useful when your GF has to shop for ages on end in the mall and you're bored out of your mind. read more

I've always loved coming here when I was younger. I still enjoy randomly dining here! I used to always order the same thing: TriColore Salad Pizza w/ extra Candied Walnuts & a Strawberry Lemonade. On my most recent visit I decided to try something new and try the Wild Mushroom Pizza on Cauliflower Crust and it was super delicious! We also tried the Fettuccine w/ Shrimp and they didn't disappoint us! It was rich and creamy with lots of shrimp. read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

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If you have never been to CPK than all I can tell you us they are amazing and worth coming back all the time, amazing food and amazing people working there read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

Cedar Plank Salmon serving with milk corn salad was perfect. I can not eat chicken and red meat and this fish menu is not connecting with other meats etc. A very nice option for me and people like me read more

I've been here a handful of times. The service has always been subpar but I don't expect much from a chain in the mall. This time though I was surprised at just how awful the service was. First, we were sat in the middle of the smaller end of the dining room. Then within the next 10-15 minutes three other groups were sat around us on booths and the other tables. No one came to the table, but I could see two male waiters arguing about who should take what table. They did a rock paper scissor and divided. I don't know how else they decided... This is 20 minutes in. One of the waiters visits the table next to us that just sat 5 minutes ago and offers them water. I wave over and he points to no one (as if trying to say we have a waiter coming). The other waiter goes to the booth table. It's been 25 minutes. I'm a patient person but this is ridiculous. Some waiter goes to a booth that came 20 minutes after us and brings them bread and water. At this point I'm getting pissed because it's been 30 minutes since we sat and we have menus and NO ONE has even TALKED to us. Finally someone brings us bread - no words- and says, "wait one Minute"! (Ok?) So I called for a waiter and they gave me the "wait sign". My boyfriend over hears the waiters say "oh no one went over there... they don't look too mad". After another ten minutes... at this point I'm fuming but I'm also starving and they had already given us bread. I also gave a little extra patience because it was the holiday season. Eventually someone comes sauntering over after I see the manager giving him a talking to..... and he says so nonchalantly "you guys still want something to drink or eat right?". No!!!!!!! We're just sitting here waiting to watch you guys fumble it all night? We're at a restaurant to eat. I couldn't believe that. I got up and said "of course we wanted to eat we waited here for almost 45 minutes". They didn't apologize but I could see the manager was extremely angry, I know she was mad at the staff and I just don't feel bad. I called after we left and spoke with her and she was very apologetic. She said she knew exactly what happened and offered us a free meal if we came back but I was so angry I don't think I'll ever come back there (that's how you know I'm not writing this review for any other reason. I want management to know their workers on this night (12.23) were awful. I work in restaurant management and this isn't it folks. I did express sympathy knowing it was the holiday season but manager ASSURED me this was not a factor in what the issue was.) We were IN THE MIDDLE OF THE DINING ROOM. I'm not one to make a scene but I was starving and after all that they make it seem like we were making THEM wait. I had to leave. I was so mad. read more

Typical chain restaurant. It was my first time experiencing this chain and I was impressed with the large selection of pizza. I loved the choice I made, their new carne asada however I did find this place to be pretty pricey. For a carne asada pizza and a kids size plain pizza, I ended up spending over 30 with tip and everything. read more

California Pizza Kitchen - Their new carne asada pizza - Pizza Near Me - Paramus, New Jersey

I've been a CPK fan for the majority of my 20 years as a passionate pizza enjoyer. But the new location in GSP just isn't leveling up to the full potential of this place. No matter which location you go to CPK is going to be packed and probably loud - which is all fine and part of the atmosphere, just make sure you're prepared to wait at least 25 minutes. This one is slightly smaller than the old one, too. Since this location is inside of the mall, I'd recommend putting your name down before doing some of your shopping to pass the wait time. I've always loved CPK here, but my last visit to the new location upstairs left me doubtful. I ordered the "original BBQ chicken pizza" - thinking this one would be one of their best since it was one of their first specialties. But parts of the dough were crispier than an expired rice cracker from the back of the pantry, and there was soo much excess powder covering the dough. I was covered in pizza dust by the end of my meal. Plus, this was supposed to be a normal crust pizza as it was listed in a section separate from the thin crusts, but it was most definitely the thinnest of crusts. Other than that, the barbecue sauce was a good amount, and thankfully was able to mask the dried out chicken. My chicken on the pizza was fine because of all the other flavors in it, but the grilled chicken on my sister's cobb salad was tasteless. Maybe some of the other pizzas are better, but if they're branding themselves based on one of their "staff picks" and supposedly OG pizza recipes then I'm not exactly optimistic. Service was pretty quick, but abrupt. We went late but the place was pretty cleared out by the end and we felt a little rushed to leave. Overall, the old CPK was simply just better, I'll need to tour a few others to see if it's a chain-wide downward spiral or just this location. read more

California Pizza Kitchen - The Original BBQ Chicken Pizza - Pizza Near Me - Paramus, New Jersey

Was seated and never attended to for 10 mins. Watched a group come in after us and was provided bread and water immediately. asked out loud if anyone was serving us and someone off duty attempted to take order. We kindly declined the offer and chose to eat somewhere else. poorly managed. read more

Went here a few days ago with some friends for the first time for lunch after they moved to this new location in the mall. Nice place, food was good but seemed to take awhile to come out--it was 12:30 on a Thursday! But good experience in general. I'd recommend going! read more

The server was very rude and she was even sweeping the floor next to me when I was eating. Everything that I ordered today was terrible. It was JUNK! I would never come here again. read more

Took my kids to the restaurant at my son's request since he just graduated from 8th grade. On our way there, I was telling them that a few years back, they had a carne asada pizza to die for but they no longer have it. The kids asked me why did the restaurant discontinued that pizza, I informed them that probably it was a slow mover. We get to the place and the hostess was not as cordial that I would wanted her to be but sometimes that happens. We got a table and we started to view the menu when my daughter pointed out to me that they had a carne asada pizza and it was a new item, I was glad and of course, I ordered. The waitress was very friendly and helpful (she would get an A for service). The food was delicious and I would come back again and again. Thank you read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

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Dined many times at CPK when it was at their previous location and also at the restaurant in Las Vegas at which time the food, particularly the pizza, was delicious. Eating at the new location for the first time was a very disappointing experience. The passion tea tasted like water with a hint of flavor. The Margherita pizza was plain with two bits of tomatoes and dry. The fish tacos included one small thin piece of fish. The salsa served with the chips was extremely hot. The brownie with ice cream and the Belgian chocolate soufflé cake were delicious. Alyssa, our waitress, although new, was pleasant and provided excellent service. I do not intend a repeat visit. read more

Couldn't even be seated to give one star.... Had a party of 5 - 3 adults and 2 smaller kids. Was told 20-25 minutes wait, after waiting for over an hour and about 15 party of 4s, we gave up... read more

PROS: This place is a nice place to grab lunch and relax while being in the mall. The set up is nice by having tables both inside the restaurant and out in the hall fenced off. The bar sits in the mall's hallway as well. The place is clean, the staff is nice, and many people come by. CONS: unfortunately in order to get to this place you have to go through the mall rather than having an entrance outside the mall. Their pizza was also very soggy when we received it. OVERALL: If you're in the mall and don't want to tolerate standing on food court lines for 7 years I suggest going to this place. read more

I love CPK! Went around 2PM and it was packed, but managed to get a table within 10min. The tables were pretty close together, but service was great. The pizza was really good, but it was cut weird - one of the slices took up almost 1/3 of the pizza. One pizza is definitely too much for one person though. One pizza and a side is probably good for 2. They also had siracha sauce as an add-on, which I thought was interesting! Would try that next time. read more

California Pizza Kitchen - Artichoke and spinach pizza - Pizza Near Me - Paramus, New Jersey

I wasn't gonna leave a negative review but i was kinda lowkey annoyed that the manager didn't even do much, Gus our server accidentally spilled lemonade on the table my shoes and legs got soaked! Told us that our drinks will be comp and one app but to my surprise lemonade was still charged! Appetizers was comp, My shoes cost more than the bill! If i said wasn't okay u would be paying for my shoes, your lucky i was nice enough and still paid the bill and tipped the server! Next time comp the whole bill, To the owner if your reading this it happened today 04/26/2023 around 5pm.. anyway. Im disputing our bill today the damn lemonade stained my shoes and it wont come off!!!! read more

Found it in the WestField Mall. I had no idea of this branch but so happy to see. Checked in around noon on Saturday. It was not so crowded. Started with Fresh and soft bread with Olive oil. Never had such soft bread at any Restaurant. The waitress was nice and asking for anything required oftenly. I was with my husband who is a pizza eater. So we ordered a chipotle chicken pizza and chicken lettuce wraps. Chipotle Chicken Pizza- 4/5 It was as usual as other CPK(Amean in California), it came with ranch sauce but it was tasty w/o the sauce. The only thing I felt bad about the pizza, it was cold. Chicken Lettuce Wraps- 4/5 Loved them, so crispy the chicken and the filling was but was very oily. It came with 5-6 fresh lettuce wraps. Overall it was a nice experience cz I love CPK :) Dint have their dessert but will try it soon. read more

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Ambiance/Decor/Atmosphere: Slightly on the boring side; almost diner like with the wood tables and brown color all over. The tile pizza oven area is pretty eye catching, and there is a counter in front where you can sit and watch people cook. The counter is a hit and a miss at the same time to me; it seems like a bar to drink at, but at the same time where you'd eat at in a diner. I'm not sure if a diner feel is what they are going for, but what the hell........ Noise/sound level: LOUD as hell. CPK is popular because of the offerings and it will almost always be crowded in this location. You won't really have to yell to your guests, but you might have to speak louder than desired. Menu: The menu is on the verge of being gigantic; composed of many different tapas, appetizers, meals, desserts, and drinks. But, it covers almost every option under the sun so whatever you want, you more than likely can get it at CPK. Service: The wait staff was friendly, accommodating, informative, helpful, and ticket times were as expected considering the amount of people eating. Food: My wife and I frequented CPK twice and haven't really had a chance to go back since. The first time we went nuts; we had mac and cheese bites, tortilla spring roles, lettuce wraps, the dumplings. The second time we had spicy sausage pablano and fennel flatbread, fish tacos, and the bianco flatbread. Overall, I gather some of the food is frozen but the general presentation and flavor is not bad. The food is fun and tastes as good as a chain restaurant can provide. Bar: Full. The fact this place is in the mall and you can get sloshed in it is crazy. The beer selection is decent considering and the prices aren't too bad. Price: Each plate alone might not cost a lot, but the serving size will trick you. Once you order a few dishes it will get expensive fast. I don't think I've left here spending less than $60 for two people. It's not too big of an issue though; you're here to have fun. Overall: I definitely want to return and try the habanero pizza, but be forewarned your experience might be detracted some if it's busy. The second time we visited we were packed in like sardines so close to everyone else. It was so tight I could smell the dude's breath next to me. Also, CPK delivers here, but for $100 minimum. (per their site) read more

I'm a big fan of pizza and this place is one of my preferred spots. Came on a Saturday afternoon around 1pm. Place was busy and crowded as expected but didn't have to wait more than 15 minutes. First off the server was incredibly nice. Her friendly demeanor made it a pleasant experience. I got the Jamaican jerk chicken pizza. I've had it before and it was pretty good but it's been over a year. This time I don't know if they changed it or added something but it's even better and has a spicy kick to it that wasn't there before read more

California Pizza Kitchen - Jamaican jerk pizza - Pizza Near Me - Paramus, New Jersey

No wait tonight, our waiter Kevin was great, efficient, gave great suggestions. I always do the salads but family loves the pizza and Kevin said the butter cake is "life changing". The kids meals are a great value for the price. They've re done this location since the last time I've been here. Really like the decor and ambience. read more

California Pizza Kitchen - Yeah buddy - Pizza Near Me - Paramus, New Jersey

Just had lunch here and thought the food was fresh and had great flavor. Although the BBQ pizza could use some tweaking. ( more BBQ sauce and chicken. Also they should post a sign on the window next to Zinburger . We thought the place was out of business and until we went in Zinburger and asked we almost walked away. They need more staffing too. The bathroom was a mess. Stainless steel is not the way to go , it always looks dirty unless wiped down all the time. No seat covers in the stall and the door has such a big gap you have no privacy. I'm sure no one is going here to just use the bathroom but it needs to be addressed. Like I said though the food was real good,so I'll be back. read more

I came here for lunch on a Friday afternoon. The hostess said the wait was 5-10 minutes; I was surprised, but we were seated in around two minutes. The server was quick and attentive despite the restaurant being busy. If it's this crowded on a Friday afternoon, though, I suspect it can be packed on Friday or Saturday nights. Regardless, we both got lunch specials. I ordered the mushroom and spinach lunch sized pizza with the spinach and quinoa salad. The food came quickly and was pretty good! Not stellar, but in my experience CPK does not have food to write home about. If you want a cheap and fast lunch at GSP I'd probably go with something in the food court, but I think this is a great option if you want to be served. While CPK doesn't have amazing food I think the GSP location is a good lunch option. read more

California Pizza Kitchen - Lunch-sized pizza and salad combo (spinach and quinoa salad and mushroom and spinach pizza). - Pizza Near Me - Paramus, New Jersey

I would have written this review last night, but I was stuffed and tired, I waited until I was fully awake to give a proper review To start off, Mercedes, our waitress, is an excellent example of how waiting at tables should be done. She apologized on behalf of the cooks who were backed up in the kitchen from all the orders, despite the fact that we weren't concerned with it since it hadn't felt like a long wait in the first place. Now as for the food, amazing. I enjoyed every bite, especially the chicken piccata(?). My girlfriend had recommended everything to order to me so I decided to go with her recommendation and I absolutely loved all of it, despite the names of what I ate are escaping me at the moment. And the Butter Cake was absolutely phenomenal. I rarely take more than 2 bites of any cake (except chocolate). But last night I finished that delicious cake so fast while I took it slow just to enjoy every bite One last thing, very small, love the music that was picked last night. You made an alternative hipster very comfortable read more

It's a pretty good place to eat while at the GSP, since I usually avoid food courts at all cost. Expect some wait time if you go in groups. They have bar seating area which is perfect if you're just by yourself. I surprisingly didn't come for pizza. I had chicken picatta instead which I thought was sooo muuch chicken. The blanco flatbread was pretty good too. Download their app "CPK Dough" on your phone, and when you check in the first time, you get 1 free item from the small plate menu read more

California Pizza Kitchen - Pizza Near Me - Paramus, New Jersey

I've always been a huge fan of CPK (especially this location) but after my previous experience here, I don't think I'll be back. Or at least this location? Took my friend here for dinner last week -- service was great and our server was very attentive. What could go wrong? I always try to tip in cash because servers prefer cash over tipping on card. Got the bill, charged it onto my card then hailed down another server asking if she had change for a $20. She did and handed me 1 $10, 1 $5 and 5 singles. I crossed off the tip line and wrote cash. Tipped $16. I remember the bill being around $70. I checked my statement two days ago (surprisingly I never do this but because I got a new CC so I happen to browse my online banking) and saw that CPK took out $92.18. I was confused because I vividly remember the bill being $70 something. And I ALWAYS tip in cash. I asked my friend if she remembered if I tipped in cash and she said I did. Honestly, I was confused but wanted to figure out the solution to this. Our male server was very attentive and friendly so I wanted to give him the benefit of the doubt that maybe this was an.. honest mistake? The extra charge wasn't the problem but the feeling of being cheated on made me feel so uneasy. My friend told me servers do this all the time and it's so common which caught me so off guard. I NEVER thoroughly check my statements from restaurant bills.. now I'm overthinking if this has happened before but I never noticed. I contacted CPK and spoke with the manager who was willing to figure out what happened -- he didn't seem in shock btw (maybe this always happens? Who knows) and said he would have to investigate. Luckily, I called a week after so he had all the receipts saved from the week we visited. He said he would give me a call back once he finds out more information. 24 hours later, I did not hear back. I called again to follow up. I seemed to catch him off guard and he seemed apologetic for not calling back. He explained that it was busy (I understand..) but found out who the server was. He said that basically the server was so hectic that evening because it was so busy and counted the cash tip and then entered that amount into the card. ..even though I crossed it out and wrote cash. The manager said that it was an honest mistake and he was sorry and would refund the difference. It's been several days now and have not seen a refund for the difference. Be careful guys. read more