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    California Westys

    4.6 (29 reviews)
    Closed Closed

    Services - California Westys

    Auto customization

    Auto electronics installation

    Auto maintenance

    2 More Services

    Auto repairs

    Routine automotive maintenance

    California Westys Photos

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    Insulation blew out of vents in dash

    Cesar and crew seem like great guys and I really hate to leave a bad review, but our experience there was horrible. Rodents got into our 89 Westfalia. Our insurance company would cover repairs but the place we usually take it in San Rafael was closed for vacation. We found California Westys online. When I called, Cesar quoted $4500 to remove all the fixtures and thoroughly clean and sanitize everything including the ducts. We agreed and our insurance company paid to transport our van there. Once the owner realized our insurance was paying, he raised the price to $5000. When I protested, he told me that was only a verbal estimate, not a firm quote. They had a month to do the repair. Every time I contacted Cesar, he was out of town and it didn't seem that they had started. We had to pick it up in person and drive it home and we booked a family trip around it, flying into San Diego and planning to drive it home to Northern California. When my husband got there to pick it up, they mechanic said they had swapped out our AC for a used one out of another van (without asking us) but that only after they tried to charge it did they realize the coolant line was broken. Very weird because obviously the mice didn't do that and the AC worked last time we drove it, but maybe it happened in transport. When my husband met us with the van it positively reeked of synthetic fragrance though I had told him not to use any products containing them. We drove hours in 102 degree heat up through the Central Valley with the windows open, feeling ill from the horrible chemical smell. When we got toward the coast in Santa Cruz, it got cold and foggy. We turned on the defroster. Bits of insulation and the smell of mouse feces started flying throughout the van. They obviously had not fixed the problem at all. My husband got a flashlight and looked into the duct near the driver's door wheel well and he could see an old mouse nest made out of the exact kind of plants we have at our property in plain view! We got it home by driving with the windows open and not turning on any heat or air. It made me and my son sick for several days. We took it to our regular shop in San Rafael (they were back from vacation). Almost $7000 later (in addition to the $5200 California Westys got paid NOT to solve the problem), we got the problem fixed. They found rodent nests and dead rodents throughout the vehicle, iincluding in the heater core which they had to rebuild. They arranged for all the AC repairs and even a new radio and installation. I would not recommend this company for this sort of remediation.

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    4 years ago

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    5 years ago

    Cesar does a great job and his crew is great as well. Highly recommended. Also they work on the Subaru engines which is a real plus.

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    Review Highlights - California Westys

    It is Cesar and his team of professionals at California Westys in El Cajón, east of San Diego.

    Mentioned in 20 reviews

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    Carquest Auto Parts

    Carquest Auto Parts

    2.3
    (6 reviews)

    I usually really like this Carquest, but not today. I checked to make sure they were still open…read more(til 7pm according to their website and the sign on the door), got there at 6:50 and the door was locked. The counter employees were still there, and pretended they didn't see me until I knocked on the door. Then they shrugged their shoulders and refused to honor their business hours. I had planned on spending several hundred dollars on chemicals, so I went down the street to o'reilly's and spent it there instead. I won't be back, since they can't even stay open during operating hours I expect they won't be in business much longer anyway. Edit: the guy who looks like Jerry Garcia is the asshole who shrugged his shoulders rather than take $200 of my money. Management, if you're reading this: this is why your business isn't profitable.

    I stopped in this Carquest, well because I needed some parts. Nothing major, but since my vehicle…read morewas up for its 30k scheduled maintenance, I picked up an oil and air filter. I like help my service company along with better priced items. Both items were very well priced; the oil filter came in at $6.49 and the air at $12.59 (http://www.yelp.com/biz_photos/carquest-golden-state-supply-inc-el-cajon?select=bK2StZmh6wQME-SIJZd7Dw#Z03VDdg7ekC1tg1t92m3TQ). At the counter, the two older gentlemen were very nice and helpful. In fact after they looked up the correct items for my car model, they went into the aisle to locate the two items, so I did not only pay a very good price, but service was great and quick. I was there not longer than five minutes. Very good Carquest...

    California Westys - autorepair - Updated July 2026

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