5 Stars - Highly Recommend! I can't say enough good things…read moreabout Hounds Town in Indian Trail! From the moment we walked in, the staff was incredibly friendly and welcoming. It's clear they truly love what they do and care deeply about every dog that comes through their doors. They took the time to get to know my dog's personality and needs, and I felt completely at ease leaving him in their hands. Their professionalism shines through in everything--from how they communicate with pet parents to how well they manage the dogs. It's such a relief knowing he's in a place where he's not only safe but having a great time too. If you're looking for a doggy daycare or boarding facility that's clean, caring, and run by true dog lovers, this is it!

Nov. 2025 First visit. Received no pictures, no texts, and…read morethere were no updates at all on Facebook during the boarding stay. Got back a wet dog and they didn't return my dog's favorite items. Staff was very nice.

This is the kind of review I almost don't want to write because I don't want others to find out how…read moreawesome Laurel Oak is. But, alas, I cannot be that greedy. And this place deserves the praise! We'd previously taken our dog to one of the many other boarding facilities in this area and always been disappointed in the fact that (1) he wouldn't get any exercise because he's not the kind of dog to play with other dogs, he's the kind of dog who wants to walk with humans and (2) he'd always come home smelling HORRIBLE, even if the other boarding places had claimed to have bathed him. Then we found Laurel Oak, and we haven't looked back! We love that our pup gets two walks a day here, plus hours and hours of supervised play time. We love the Facebook posts showing that he's doing okay and "making friends". ;) And we love that when they say he is getting a bath, we can actually tell that he got a bath! This place is not really convenient to our home at all, but we keep going there again and again because we are so happy with the service and attention our dog gets. That alone is a testament to how great this place is.

I had an appointment to bring in my dog to be evaluated for a daycare spot, but before I brought…read moreher in, I spoke with the general manager on the phone to ask about the other Yelp review that stated they use electronic bark collars. She said they no longer use them after they had an incident regarding one, but they allow owners to bring their dogs in already wearing them. I asked about the wording of the waiver owners are required to sign, specifically asking if it had been revised so that it no longer required owners to legally consent to allowing the company to put bark collars on their dogs. She was evasive, stating she hadn't looked at the contract lately, wasn't sure if it had been revised, it was not going to be revised for the next few weeks at least, etc. I said, "Well, if you're not going to put bark collars on the dogs, then there is absolutely no reason why the company would need to keep that part in the contract, right?" She had no answer for that, other than saying "It's for owners who bring their dogs in with the bark collar already on, but we do not provide them." I said, "Well, how is it worded? Does it talk about the owner providing the bark collar, or does it require the owner to give consent for the company to put a bark collar on? Those are two very different things." She could not - or would not - answer that question. I asked her to get a copy of the contract, look at it, and read me the relevant part so we could just get clear on what the waiver actually stated. She said it was available online, but only after I signed up and signed in as a client and gave them all my information. I said, "You can't take 2 minutes to just read me the relevant part without making me go through all that?" She could not. She was busy; she had better things to do than provide minimal customer service on an important issue. Clearly, she had something to hide. My guess is that at this time the contract has not been revised and it still requires owners to legally consent to the company putting bark collars on their dogs. I'm not okay with that. I canceled my appointment. They didn't want my business enough to bother answering a simple yet important question, and I don't want to give my business to a company who requires owners to legally consent to authorizing the company to do what I view as torturing dogs, and tries to hide what they're doing. If you want humane, compassionate care for your furbaby with an above-board, honest and trustworthy company, look elsewhere. There are lots of better options.

This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

Big thanks to Allyson & the team for their wonderful job grooming our pug, Duncan! He got the spa…read morebath with a teeth cleaning, leaving him fluffy & smelling great. We'll be back!

I had to board my pets there on short notice and they could not have been nicer! I did not have to…read morebe concerned that my fur babies would not be cared for. They were somewhat expensive compared to my experience with vets, but the advantage was that they definitely took great care of my animals!

I've been bringing my dog Iggy here for almost 3 years and all I know is he completely, absolutely…read moreloves it. He gets super excited when we pull up and cannot wait to run inside to play with his friends! When he sees a staff worker outside he can barely contain his excitement. I wish he could tell me all about his adventures, but I love knowing he has them and catching a peek now and then on their Facebook or Instagram!

I have been using noda bark and board for a few months now for my pups for both boarding and…read moredaycare and love it. Our first board booking had a pretty serious error occur and the owner addressed and corrected the issue quickly and professionally, mistakes can happen so it was nice to see they care and were happy to resolve the issue and didn't minimize my concerns. Since then I've boarded my dogs there several other times with no issue and lovely experiences. My pups are always happy and safe and it's nice to have somewhere I feel that way about for them. The prices are also really affordable. I love how they post pictures and I get to see my dogs and know they're making friends!

Nice friendly, and very understanding. Thank you so much. The Baileys and Casey was wonderful.read more

This is strike 2 and I feared the risk of waiting until strike 3 to never return. I dropped my 2…read moredogs off for doggy daycare. When I picked them up after work, they were brought into the lobby smelling of urine. They left wet paw prints on the floor. When I got them into the car, the urine smell was overwhelming. I went back in and asked the woman at the front desk why the dogs reeked of urine. She actually asked, "what do you want me to do about it?". I replied maybe return the dogs in the same condition as when they were dropped off. She said maybe they rolled in it outside. Rolled in urine? Um, ok. Thank God I have a dog cover over the back seat of the car. It was soaked. Their collars and leashes were wet and reeked as well. I had the enjoyment of running everything through the wash and giving the dogs 3 rounds of bathing each to get the smell out of their fur. They were obviously kept in their kennels without being let out to relieve themselves. Both dogs are housebroken and well behaved. Not a way I want to spend my evening after working all day. Not to mention that doggie daycare is not cheap. The first strike was when I came to pick them up and while I was waiting for them to come out, a very large aggressive dog named "Tarzan" came in with his owner and the owner had no control over him. The female front desk staff wouldn't take him back to his kennel. They had to call a male to the front that could handle him. My dogs had to be kept behind glass doors until it was safe for them to come out. That's a huge liability on Pet Palace if that dog hurts another person or dog. Ever heard of making the owner call when he's in the parking lot to make sure the lobby is clear?

Words cannot express the gratitude I owe Cynthia and her son. They took care of my dog while I had…read moreto be hospitalized for 2 months! I think of Cynthia often of how well my "Nikki was taken care of. Knowing that my dog with Cynthia was the only thing I did not have to worry about. God makes angels and Cynthia is one of them. Thank You, Carol L

I rarely ever give a five star review...but this fine facility and it's owner (a wonderful…read morelady)... deserve it. We were coming from our home in Indiana....Visiting family in Monroe. Weeks prior I had to find a good facility to board our dog....Who did not mind answering my questions. We were only staying 2 to 3 days....Looking at this fine facilities yelp reviews...well let's just say I'm happy the reviews were right on point....when their reviews are honest they can be helpful... The facility was very clean...the owner was very helpful when it came to answering all of our questions and addressing all of our concerns. We even got a video which was wonderful. The price was fair. We even had to leave a day early. She was very gracious and very accommodating. Our Pets treatment was that of a loving atmosphere. We will definitely use Unleashed again.

Absolutely Horrible Experience. Do Not Take Your Dog Here!…read more We took our puppy to Modern Pet Salon for the first time because we heard they use scissors instead of clippers, which we thought would be gentler. It turned out to be a terrible mistake. We specifically asked them multiple times not to cut too much of her hair, especially since she doesn't like it, but they insisted she had too many tangles and needed a full trim. Not only did they ignore our request, but they cut our puppy twice, both on her ears--areas where there was no tangled hair at all. They even called us during the appointment to say she was bleeding. Later, they claimed it was because she had an ear hematoma and that they had just trimmed it. That was a complete lie. We took her to the vet, who confirmed that the injury was a fresh cut from grooming and not from any medical condition. She did not have a hematoma. They hurt her, and then tried to cover it up. They also asked us to use an old sock to cover the wound, which felt incredibly unprofessional and careless. Since then, our puppy has been extremely uncomfortable. She keeps shaking her head, clearly bothered by her ears, and she has been very sad and withdrawn. This is the first and only time something like this has ever happened to her. I'm beyond disappointed. Not only should they have never charged us for this awful experience, but they should not be handling dogs, especially sensitive breeds like doodles, if they can't do so safely and honestly. I would NEVER recommend this place to anyone. Please protect your pet and take them somewhere else.

We boarded our dog here twice. The first time was just for one night. We dropped our dog off on…read moreSaturday & picked her up on Sunday. The staff was very helpful and accommodating our special request for early pickup. Everything was fine for that visit. The second visit was from a Saturday through Tuesday. We were a little leary of letting our dog join the playtime because we were concerned about large dogs being mixed in with the smaller dogs. But we let them include her in the regular playtimes. When we checked on the cameras, our dog either sat by the attendant or over by a wall away from the other dogs. I don't think she enjoyed the playtime at all. There was one larger dog on camera that looked like it was sort of bullying the other smaller dogs & the attendant did nothing that we could see to correct that situation. After we got her back home, she seemed out of sorts & very skittish for several days. She also had some potty issues after getting back home, and we think she may have gotten slightly dehydrated while she was there.